Had John from Von's Heating & Air come out on Thursday to do a scheduled maintenance on our unit. Which we desperately needed since we knew we had a clogged drip line. He was prompt, knowledgeable and very professional. After he preformed his service and unclogged our line, he went over everything he did and showed pictures to explain in detail. He also gave us great tips on the best way to maintain our AC. I highly recommend Von's and would request John again read more

A good company to call out to check your AC unit the prices for the maintenance they were gonna do to the unit was about 30% higher than everyone else read more

Cody was very professional and courteous. Arrived on time explained things about my system I didn't know and was very knowledgeable. First class technician and all around great guy. Quickly made the repair and wrapped up! read more

On an annual service plan. Tech checked everything and cleaned out drain lines, changed filters, etc. As always, prompt and courteous throughout. Thanks! read more

Thanks again, Von's Heating and Air. Von's has been servicing our A/C for the last couple years. Their repair service is excellent. Excellent communication, on time and professional staff. Woke one morning and the A/C quit working. Tech diagnosed, which confirmed my diagnoses of a bad blower motor. Not worth repairing. Diagnoses at 11:00 am, repair estimate in 30 minutes, an estimate for new system in one hour, contract signed by 3:00 pm, the new system installed by 2:00 pm the next day. My wife has asthma and she has to have A/C. The new system works great. Real professionals. Michael V read more

Unbelievable customer service! Our installer, Ernie, is the hardest working young man that I have come across in quite a while. His knowledge and work ethic are far beyond his years. We didn't feel like we had a stranger in the house, but someone we had known and trusted for a long time. Because of Ernie, I will totally refer others to Vons Heating & Air. Thanks, Ernie, for the great work and your tenacity to get the job done. read more

This company has failed to show up for appointments multiple times, and left people in terrible situations. I used to use this company for 10 years but they were bought out by a company from out of state and they have consistently failed to provide the same reliable and competent service I came to know. I will never use them again, I highly recommend you not trust them to do the work or do it right. I am a Florida State building contractor and I can assure you this is not a company i will ever trust again for my business. read more

Our technician Ernie was very professional and knowledgeable. He resolved all our issues and explained everything to us in a way that was easily understandable. We are very happy with the service and would recommend to others! read more

Great service and very quick. Not bad prices either. I signed up for a maintenance plan and it was a good deal.

Von's Heating and Air is always prompt, knowledgeable and most importantly HONEST. I always shop around for home improvements and every other air conditioning company I called just wanted to rip me off or sell me something I didn't need but the people over at Vons are always honest and able to fix anything! read more

They will rip you off. Stay away from these people. Installed an under sized HAVC system in my home and started breaking down just after 1 year. I called the girl was rude and blocked my phone. read more

Great company to work with. Very committed to the happiness of there customers. I was very impressed with the knowledge and professionalism the tech Travis Jackson had. He fixed my ac and got me back up and running. Don't waste your time with other companies your time and money invested here will be worth it. read more

Von's service is exceptional from start to finish, from dispatch and onsite technicians (Brandon) to their leadership. This is the BEST company I have ever hired to do work at my home, consistently exceeding my expectations on prompt service and superlative customer service. Their company culture is clearly built on a foundation of outstanding customer service and reliability, which is RARE these days. If you need anything HVAC-related, this is the company to choose. read more

I have been using Von's for many years here in Middleburg, Fl. and have always trusted them and there Tech. Rep's, but last year 2023 when i had my A/C serviced. The Tech. Rep. told me I needed to install an UV light in my unit to stop the algae grown that was growing in my unit. I ask him how much to install the light and he quoted me $1000.00! I went online and found the same light and installed it myself for $125.00! So I will NOT BE USING VON'S to service to service my unit again. I guess they wanting their customers to pay for all of their NEW TRUCKS and the building they moved to! read more

Ernest & Joe came in got right to work took out the old unit and installed the new unit the were very professional and worked as a team , I couldn't be happier with the job I received read more

Mario is the man! Fast, friendly, and very knowledgeable! Was able to identify the issue (clogged drain) and found/prevented a future problem (electrical component). I cannot recommend Von's enough. read more

I really hate writing bad reviews and try to give everyone the benefit of the doubt. I have been a customer of Vons since 2018 when he replaced my A/C unit. I was told by one tech that Von actually sold this company off (explains the fancy vans and a different tech with every call) and that is why their prices have increased. Unfortunately their work ethics and quality of work has decreased. I'm not sure if they are subcontracting the work to different people under the company name or they are offering commission for sales now but the tech that came to do my tune-up as well as the one who fixed my refrigerant line last year was so consumed by trying to upsell me a light for my AC unit that cost a whopping $1700 because I "have a mold problem" in my unit that according to him was going to be 10 times worse in 30 days even though that mold spot has been growing there for 4 years and is the size of a quarter. The same exact spiel the tech last year gave me about the mold growing "out of control" in 30 days when he saw the same quarter size mold spot. lol I also caught the second tech in a lie. First he was telling me how he put the lights in his AC at his house then slipped up and said something about the apartment complex he lives in. So now, they approach everyone like they are stupid as well. I truly miss the old Vons Heating & Air. read more

We paid over $10,000 for a new A/C unit through Von's. The next morning, thr system is totally dead and non-functioning. Extremely frustrating. Another day of roasting temperatures in the house. Hopefully, they'll come out soon to fix it. I'll consider changing my overall review of the business if they can resolve it quickly, but for right now, I'm very upset after all that $$$. read more

Have used this company 4 times now, first two were repairs after my heat went out and had a great experience, every company ends up with a bad egg at times, the 3rd tech visit did nothing they were supposed to clean/inspect system and tried to upsell my wife while I wasn't home on expensive repairs that didn't need to be done, 4th tech Donovan made up for it and made a thorough cleaning/inspection of my AC was honest and up front and had a good attitude, showed me a capacitor that wasn't reading correctly (with proof) ended up having it replaced and they took care of the warranty end for me will use them again in the future. read more

Called at 8ish in the morning, had air by 11:30. Good service tech and attentive office help. Thanks!

Very honest, knowlegable company. Very fast repairs. Good communication. Highly recommended; we have used them for many years.