I had been needing summer servicing on my AC unit and under the heat wave I could tell my unit was struggling to keep up. And then it stopped working. I called several places but they either had a 2 to 3 day wait, they wanted $80 - $100 to come out and do the servicing after hours or on the weekend. I couldn't wait quite that long because I have pets. I did some more searching and came across Pro Tech Heating and Cooling. I called and spoke with Mason C. I explained what I needed, that I worked in the medical field and my work day doesn't always end at 5, and what I had been told by other companies. He was very pleasant, polite and considerate. He told me that he was more than happy to come out that day (Saturday) and not charge me extra for the service call on a weekend day. He and his partner were prompt, courteous, respectful; they examined everything, told me what I needed done besides a cleaning, how much it would be and about how long it would take. After about 1 1/2 hours, they had replaced a wire that was insufficient and had been under water (I had no idea), replaced my fried thermostat because of the short in the wire and cleaned up before they left. Now my AC runs like a champ and cools much easier now. I will use them again and again. Pro Tech Heating and Cooling comes highly recommended by me. read more