I found Patrick from Ponte Vedra Cooling LLC through the Next Door App. I was concerned with the performance of my a/c unit because mold had appeared in the closet that contains the unit. It had not been serviced for a few years. I called yesterday afternoon and was relieved that Ashley, his wife, was able to fit in a service call today. That turnaround time is amazing, I have waited weeks for other technicians to show up to make service calls or repairs in the past. Patrick was very clear with options and I opted for him to service the unit to ensure all was well. He explained that the mold is likely as a result of a leak of the insulation going up into the attic and recommended that I contact a specialist in that field to stop any hot air escaping from the attic and coming into the house. He also gave me options of a replacement thermostat if I liked because I had asked about the current one because it was old and we also discussed one, two and three year service contracts to check on the performance going forward. At no stage did he push this information on to me, he simply answered my questions to him. Patrick and his apprentice (sorry I didn't get his name) were punctual, polite, efficient, empathetic, and a pleasure to deal with. I am thrilled to find a business that I will now continue to rely on for air conditioning concerns. I wholeheartedly recommend this business and his service. You will not be disappointed. read more