ServiceMaster was engaged to remove bad cigarette odor from my house. First they recommended attic…read moreduct cleaning. Then they washed everything: walls, ceilings and floors. Then they ran air purifiers for several days. Smell is now mostly gone, except around front entrance door and around access door to the garage. I am still working on that smell. Also, it took them a few days to come get the air purifiers. Overall I am satisfied with their work. They were responsive and professional.

Upon return from our vacation, we found that we had a lot of water damage because of a leak from…read moreupstairs bathroom seeping through ceiling downstairs. ServiceMaster team came right away and started cleaning and restoring the affected areas. Christopher Garcia is the Project Manager, and he is thoroughly professional, communicates very well, and answers all questions. He goes out of his way to help us out. It was amazing to see how he was managing his team as well! I highly recommend this business.

Rocky and his team helped me out with mold remediation in my crawlspace and I couldn't be happier…read morewith the service they delivered. Just good humans doing good work in an industry that can be overwhelming. Mold is not a fun topic, but they are an honest company with fair pricing and great expertise. Not to mention the rigamarole the team endured working with my insurance company...Cannot recommend them enough. Thanks again yall!

This business I recommend ! They are not high pressuring . They are really a great family owned…read morebusiness . Thank you for your assement .

Flakey! The service was recommended by our realtor for a new house we just purchased, that had a…read morepet urine smell by the door. I never actually spoke with Chris, just text messages. My realtor said they were great however, they didn't show up and completely ghosted us. It was so stressful, inconvenient and expensive, as we were moving from 800 miles away, and having to arrange it all over the phone. We had new floors being put in and had to pay extra money for the flooring contractor to come on two separate days to rip out the floors, wait for odor treatment, and then put new floors in. We delayed moving into our new house by several days which cost us additional nights in an Airbnb. We had all of our possessions waiting for us in UBox storage, and had we been able to move in on Monday, rather than waiting until Friday for service that was never performed, we would not have incurred an additional month's rent for storage. Overall, they cost us somewhere between $1200 and $1400 due to delay, and never performed the service.

Seth and his crew are amazing. They are compassionate, professional and hard working. It is…read moreapparent that Seth and his team care about the individuals they are helping. If you are in need of their services, I am certain you will be pleased.

They are great. They respond quick & show up prepared to…read moreinspect. Give detailed quotes including scope of work. Scheduling was hassle free and process is quick. Their quote for the same scope of work was $2.6k compared to the $8-10k quote we got minutes prior which is insane.

Asked for a quote at 730am, they were out by 11am and told us honestly that our insulation was…read morestill pristine and no pests. Appreciate their timely response and honesty.

Our roofers went into our attic prior to doing their work and let us know that there was potential…read moremold/biological growth in some areas. I reached out to several remediation companies, and Servpro was the most professional, thorough, and incredibly reasonably priced one (I'm talking about a $2k+ difference with one other company)! Once our roof repair was complete, Patrick and his crew came out to do their work. They were prompt, efficient, and it seemed like they were very thorough. I even picked Patrick's brain on a few other areas of concern inside our house, and he was very transparent and honest. I hope not to need to use them in the future, but if I ever do, they'll be the ones I'll call. Happy to recommend them to anyone who needs remediation work done as well. Thank you!

I noticed mold signs/growth on my garage concrete floors. I knew then that I needed to get…read moreprofessionals to come out to take a look. I stumbled on Servpro on Yelp. After reading other reviews, I decided to give them a call. Patrick came out to take a look. He told me what was needed to be done and gave me an estimate. After couple days, I hired him for the job. On the day of the job, Patrick showed up with his team. Patrick explained in details of the steps they would take to treat my garage. They first deep cleaned the floors by sweeping and power washing then add the mold treatments and finally power wash it down again. Once all the cleaning and treatments were done, they placed 3 fans to blow dry the garage. The next day, Patrick came back to fill in the cracks in between the slabs to prevent water/moisture from coming up. I had a great experience working with Patrick and his team. They were professional, friendly, fast and efficient. Very easy to talk to. They cleaned up after themselves. Highly recommend.

I had a great experience with ServiceMaster after dealing with water damage in my kitchen that…read morespread into my bathroom too. Richard was my main point of contact and provided excellent customer service--he was thorough, professional, and took the time to explain the entire remediation process, and all my options along the way. Damage and mold was extensive and took more than three weeks to remediate, during which time I was living in a hotel and only able to come by the house to check on progress every few days. The team was very professional, and they took great care to preserve and protect my counters and appliances throughout the work. They handled everything with care. Overall, I'm very satisfied with the professionalism and the attention to detail they showed. I'd definitely recommend this ServiceMaster outfit for your remediation needs.

We had a "dry fit" fire sprinkler line that burst after 28 years. It was upstairs. Luckily we were…read morehome, turned the water off right away, and the fire department came out. They suggested we call Service Master. I'm so glad we did. Richard was our project manager. He worked with my insurance and was so thorough, empathetic, helpful, and reassuring. They spent 2 weeks cleaning up the water and drying things out, and demolishing the saturated ceilings and floors. We just got home after 4 and a half months away. Service Master was prompt, professional, and I highly recommend them.

The professionals saved the day for me! I had a client that needed a carpet shampoo after buying…read moretheir first home. Scheduled with another company and at the last minute they canceled the appointment. My clients had already driven all the way to the home to unlock the door and expected to have this done. I called Curt and he quickly squeezed us in, got the job done, was communicative and gave me updates along the way. Within a day I got an invoice for my clients records. I will definitely be using The Professionals again.

Curt and his team are always top notch. Excellent and quick service. Curt is honest, reliable, and…read moredependable. We use him 50 times a year for business needs and we are happy to have him as an extension of our team!

Would give zero stars if possible. This company has turned a one day clean up of an area of less…read morethan 150 sq ft to a 4 day job costing my grieving family $20,000. The national average clean up cost is $3000-$5000. My mother was murdered in her home and these crooks and the Montgomery county sheriff's office have effectively turned this tragedy into a way for them to profit. I cannot believe that there are no special license requirements for collecting evidence that can be used in court when they are capitalizing off of taking extra unnecessary time stretching out their job so that it is more profitable for their bottom line. The ethics of this company are non existent.

Extremely predatory company, tried charging $40,000 for a single room cleaned that was a 2 day job…read more My insurance didn't cover it due to the overpriced quote and they demanded I cover the remainder. This company preys on people in need.

We were sent a bill 18 months after ServiceMaster came to our property at the request of our home…read moreinsurance company. They performed mitigation without a contract signed by us approving it, and are now asking for 963 dollars including almost 300 dollars for an "emergency service call" that we never made, after insurance denied the water damage claim, for setting up dehumidifiers.

Servicemaster was a lifesaver when we had smoke damage to our house. We did not know what to do as…read morethis was the first time we had to deal with this situation. Diana and her team was professional, knowledgeable, and extremely fast with helping us with cleaning, packing, and coordination to get us back in our home as quickly as possible. Her staff was also very professional and I felt very comfortable with having her team in my home to handle everything. I can't thank them enough and I highly recommend them if you ever have any fire, smoke, flood, or other disaster happen to you.