They were nice and cleaned up everything but they were very expensive and since I needed to get the job done I didn't have time to get other quotes. The owner repeatedly said that they had a lot of expenses. I would recommend everyone to get other quotes before settling on them. My cost was $425 . I believe that it was over priced. read more

Within 24 hours I had a call back, a quote and a service request completed! The staff were friendly, professional and quick! The pricing was reasonable and all of my junk was gone! I am so grateful for Junk Patrol and their service! I highly recommend and will use their services again in the future! read more

I'm updating this (again) as I've had another job for them AND new owner. I was immediately impressed when I scheduled the pick up - I received a text both acknowledging the pick up AND a text from the someone (the owner in this case) confirming the pickup and inquiring about the load to be picked up. It was quick, polite, and easy! I know - that sounds like an advertisement but I always appreciate quick and simple...hell, I'm quick and simple. Pick was great - I got a convenient ETA text from Gary, and the gentlemen that came (whose names I don't remember despite literally asking them 20 minutes ago) were polite, efficient, and quickly loaded everything. I met the new owner, Eric, and was able to pay by credit card (which always softens the expense blow). I now have more room in my garage to fill with more junk... and the cycle continues. I appreciate Junk Patrol and the guys that came and would definitely use them again. read more

On time very pleasant and polite. Great value for the money . They came out to remove an old spa. The two of them lifted it into the back of the truck. very impressed read more

Super friendly, professional, and fast! They gave a fair price, communicated clearly, and made the whole process easy. Highly recommend!

Dispatched responded promptly. They arrived quickly for estimate. Gave a fair price. And completed the job in a timely fashion. Eric and his partner were extremely professional and courteous. It was a hassle free experience that didn't break the bank. read more

This service saved the day! They were quick, professional, and accommodating. Communication was on point and they tailored the job to just what I needed with a fair negotiation. I would recommend this service 100% read more

We are re-doing our backyard and needed to dispose of sod, dirt, and other yard waste materials. We called Junk Patrol, and they were very flexible and accommodating to get us on the schedule that week. Their communication was great; we received a confirmation email with the date and time of the scheduled service, and on the day of the appointment, they kept us updated on their arrival time with text messages. They did a great job removing the yard waste, and they worked quickly, finishing earlier than estimated. We plan to call them again as we make more more progress and need additional materials hauled away. read more

I was walking around the neighborhood and saw Junk Patrol hauling some stuff. I obtained their number and scheduled them to come out and remove some old patio chairs, an old basketball post/pole and some other junk. Not only where they super professional, but they were very quick also. I will definitely call them next time I need some more junk hauling. read more

I had a storage unit that needed to be cleared out... King and Gary arrived right at the expected time and were friendly and professional. Not only did they clear all the junk, they helped my sister and I carry boxes we were moving to another unit. I have used Junk Patrol both here and the one out of Reno. Have not EVER had a problem! I used to use 800-***-junk until they blew off an appointment and were like Oh Well.... Thanks again for today! read more

I got very fast and reasonably-priced service. Roseville, CA does not have a good enough recycling program to handle the boxes that pile up, so I call Junk Patrol once every month or two to have them pick the boxes and other small items that are ready to go out. They showed up on time, in their company uniforms looking clean and with a great attitude. The work was done swiftly and even a necessary quick call to "the boss" about something was done fast and efficiently. I felt the price I was allowed to pay was decent and I appreciate this company for that. Thank you, Junk Patrol, for doing such an efficient and clean job taking my extra recycling and other things (like mercury light bulbs and dead batteries) that were ready to "go." read more

The best place in El Dorado Hills for junk removal by far! I recommend to anyone looking for removal of extra stuff contact junk patrol! read more

Junk Patrol is awesome! Back in August my husband & I unexpectedly received a notice from our insurance company notifying us that they would not be renewing our policy in October due to the condition of our detached garage. Our only option was to tear down the garage completely & we were on a major time crunch. I found Junk Patrol through yelp and set up a meeting with Spencer to have him come out & see the garage & meet with my husband & I. Spencer was on time, knowledgeable, friendly, & totally put our minds at ease about our how short we were on time. He even offered to reach out to our insurance company after we were in contract to see if that would help slow their process. Junk Patrol's price was right for us so we moved forward right away & Spencer did not hesitate to get moving. He always responded to my freaking out texts when I was worried about timing (obtaining permits took a bit longer due to how old the garage was) & he always answered all my questions & kept us informed on where he was at in the process. On demo day Spencer & his guys were on time, so friendly, & they got the job done SO QUICKLY! They even hauled away an old sandbox for me that was laying around AND put up a temporary gate to keep my dog in our yard now that our garage is gone. I highly recommend Spencer, all his guys & of course Junk Patrol to anyone & everyone needing junk removed or structures torn down. And if I need anything in the future I know exactly what company and people I'm going back to. read more

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We just moved to Roseville and we were accumulating a large pile of moving supplies and items that were no longer needed. I received a few quotes, but JP was significantly less expensive. They showed up on-time (early actually) and made quick work of a task that would have taken us several trips to the dump yard and recycling center. I was happy to support a young business owner and they did not disappoint. JP offers fair and competitive pricing, and they picked up every last scrap. read more

Junk Patrol - The junk...and our dog. - Junk Removal & Hauling Near Me - Granite Bay, California

Junk Patrol 11-4-21 New Owner, New Employees, Smart ass office employee, BATE & SWITCH Techniques Total quote was $350, 1hr. to 1.5 hrs. labor. Confirmed 1/2 hr. into work time would be less than 2 hrs. After about 1 hr. work, I was told me estimate was off and new cost would be about $800 (225% higher, I was outraged). I told them to hit the road, not interested, bill me for what was done. read more

I saw these guys on my street and they were able to give me a last minute affordable quote. They loaded up the junk from my garage super quick. Super kind and professional. I would definitely recommend them and use them in the future. Raman C. read more

We were amazed at the work this company did! Fast and efficient! We had heavy concrete fence blocks. They (two young men) did the job and cleaned up after. I highly recommend this company and will do business again!! Thank you, Thank-you!! read more

Mitch and Mike were awesome! They were on time and got the work done super fast.

Excellent service! I had just moved into a new home and had a stack of moving boxes for recycle, several boxes filled as well as other miscellaneous household items for donation, and a pile of items for the dump. The team arrived right on time and got everything loaded quickly. And the price was right!! I definitely recommend Junk Patrol. read more

It's easy to set an appointment. You get a window, but they call when they're close. The pricing is reasonable. The staff is friendly.

Called in a semi-crisis to have a sofa and love seat removed urgently. They were here in one hour!! Prompt, professional and very courteous! Hughly recommend!! read more

I was recommended this company by someone on FB. I emailed them and was able to set up an appointment for the next morning. Levi and his helper, I believe his name was Ethan provided excellent communication and were very professional and really nice!! Their quote was in line with what I expected to pay. They were quick and I even referred them to my neighbor who is also looking to have stuff hauled away. I would hire them again. read more

Good communication, on time, and professional. A little expensive for what it is but in line with other quotes that I received. Will hire again. read more

No one seems to be quoting the price of a full truck load so I will post what was quoted to me...$695 PLUS quite a lot more for some concrete block. Tristan was nice and courteous. His partner was overheard trying to stop earlier and not fill the truck up all the way. All in all I paid over twice as much as I expected...AND they want to charge me another $695 to come back and load/haul the rest of the brush. No thanks I will rent a trailer and do the rest myself. The guys were great about notifying me of their ETA and were on time...just too expensive. read more

Scheduled an appt with this company for junk removal. They were a no-show. .I was unable to get more than a voice mai (2x)l to them on the day they were supposed to show up. No return call. Try someone else for your needs. read more

Junk Patrol was amazing! Very reasonable, extremely professional and went above and beyond their call of duty. I plan to use them again and often! read more

I had an old mattress to get rid of and I don't have a truck so I could not take it to the dump. I called several places but mattresses are kind of hard to get rid of unless you are buying from a retailer and they haul the old one away That being said I finally reachedJunk Patrol and was so pleased with the experience. They were professional and showed up at the scheduled time after calling to let me know they were on the way. The crew was great. I highly recommend them and I will use them again. read more

I had a confirmed appointment between 9-11 to Pick up a 55" flat screen TV. I waited and its 420PM now and they are a no show and no call or text. They only confirmation is when they asked for a picture of what they were to pick up, which I sent,...that must have sealed the deal as it wasn't worth (my guess) their time or energy NO SHOW. Sent them a text and their "boss" indicated he was unaware of the no show, and that was all I heard from "the owner". I give up and I was also going to get a quote on a Hot Tub removal. Good luck hiring this company. read more

I would give zero stars if I could. They say they can give u an estimate and haul the same day. Funny, because my hot tub is still here, three appointments later. The first appointment apparently the crew was new and couldn't disconnect the hot tub. So, I came home and did it myself, without using google or YouTube, just common sense! they came back a week or so later and left. I thought that meant they had finished, since I wasn't home but my cameras showed them there. Nobody called me or reached out to tell me that yet again, they didn't take my hot tub. so I texted them, and complained. Apparently the crew this time claimed I didn't have accessible outlets for their saws. Not true, I have multiple. if they had called I could've told them exactly where they were. The owner said he would talk to the team and get back to me, yet I had to reach back out to him bcus I didn't hear back. So, the owner told me he would come himself and remove my hot tub. The appointment was today and nobody showed up. Shocker. I'm definitely going to find a different company, and I recommend everybody reading this do the same! Lack of communication, and lack of follow through, mixed with pure laziness is not how you run a business! read more

We just moved to the area and needed a good amount of things hauled away. I had called and left messages at 3 junk companies and no one returned a call. 2 days later I started over again and called Junk Patrol, they called me immediately and were here the next day. Tristan and Macy were awesome, polite and very helpful. I think the price we paid was fair and reasonable. We even referred them to my sister in law to haul off a pool table. Mark from EDH read more

So awesome the guys are so polite and get it done very fast!! Tristan and Dak were amazing! Such a great business will use you all the time

We were disappointed with Junk Patrol. A couple of weeks ago we scheduled a 1pm appointment on a Sunday for them to pick up 2 mattresses and 1 boxspring. They never showed up at the scheduled time, so I called at 2pm to find out why. They told me it was scheduled for 3pm - yet my husband was on the phone with them when he asked me if 1pm would work and told Junk Patrol 1pm would work. 3:15pm I get a call and were first told that they were running late and behind schedule, but at the end of our conversation I were told they were having truck problems but they would be at our house by 4pm. The Junk Patrol guy finally shows up at 4:25pm looks at the 2 mattresses and 1 box spring in our front yard and tells my husband it will be $300 to haul them away. It was bad enough that they made us wait all afternoon and then to add insult and try to stick us with a $300 fee. My husband and I went to U-Haul the next day, rented a small box truck for $60 and the dump fee was $30 for those 2 mattresses and 1 boxspring. The job, from truck rental to truck drop off, was less than 2 hours We called Junk Patrol because we thought it would be a quick fix to getting rid of those 3 items. Never in our wildest dreams did we think they would try to charge us $300 - In the end we did the job ourselves for $90 - Less than a third of the price they wanted. read more

Prices were a little higher than other places even with my military discount but very good customer service and actually got there sooner than expected they wore a mask to enter my place to remove the furniture I was getting rid of. read more

This is the second time I've used Junk Patrol and just like the first time they did an excellent job. They were at my house within a few hours of me contacting them. I was given an estimate after I had emailed pictures of the junk I needed removed. I was given an estimate with a low and high amount with a $70 difference. The actual quote would be done when the guys arrived. Levi and the other young man called when they were nearby and even arrived an hour earlier than anticipated. They gave me an estimate that was the low end of the original email estimate which impressed me. They even let me toss in a few other things without charging more. This is a very honest and fair company. They loaded up the junk very quickly and that was it. Great company, friendly and efficient workers, they respond quickly and get the job done worry free. And these days I call that priceless. read more

Very bad customer service. I set up an next day appointment for 1-3pm. The guy calls me and asked if I could move up the appt due to a cancelation. I was sure an earlier time worked better for me. He says he will call when his guys are on the way.. So the day comes for my appt and the guy doesn't show up, no call nothing. Very disappointing. read more

They were responsive, quick, and professional. They also honored the discount from Yelp.

So funny I thought I had called 1 800 Got Junk to pick up my stuff and then realized later it was a different company when I saw my bill. Maybe they are the same company now...who knows? BUT anyway they were great from customer service to making the appt and to the guys that came out to remove my extra large sectional and old oak desk. They were here right on time and the 2 items were gone in no time. I would highly recommend them and the price was great!!! read more

I had a good experience with Junk Patrol in the past, but they dropped the ball this last time I hired them. They were in a rush and left behind hundreds of pounds of concrete and several pieces of trash - they even took the wrong wheelbarrow, one my dad handed down to me. The owner was willing to speak with me directly and we eventually did find an amicable resolution. read more

Great rates and very friendly service !! I called many junk hauling places in the area and they had the best rates and the service was prompt and friendly !! read more

Picked up my trash last minute. Employees were efficient and helpful. I would recommend this company over any other one as I've had a bad experience with other companies. The owner was super helpful in getting my pick up scheduled and everything was super easy! Thank you so much junk patrol! read more