I give this warranty company 10 stars. Andrew was so sweet and helpful on getting the drop down pole taken care of so that the new fan could be hung...Andrew and Matthew make a wonderful team..They showed up promptly ready to go with gear in hand and what they needed at the door. Andrew has great stability on the ladder and strength and Matthew he sure knows his stuff to, he had the ceiling fan together right when Andrew needed to hang it ---- Now thats team work ..Very clean workers..Very polite and sweet and they were so fast to....Amazing kids...Very hard workers know their stuff so in my book they deserve 100 stars...Job very well done Thank you Andrew and Matthew and Stellar Home Services for such great young men and prompt fast and great service..... read more

Stellar Home service was sent to us by our home warranty for 2 issues. 1) We had a leak under the master bath sink. I had put a little container on the left side where the leak was. The plumber tightened the main drainage part which is in the middle of part under the sink. I told him, that's strange as that is not where it's leaking from. Well, sure enough, it's still leaking. Had my husband look and sure enough there is a leak in the hot water valve which is on the left side. 2) The powder bath toilet still runs water after flushing it. The plumber noticed that the part had a bungee cord to it that was causing it. We obviously didn't know and it was done by the previous owner. Anyway, they said they would order the part and re-schedule. Well, 2 weeks later I call Paul to find out about the part and when they would come back. He said he would check on it and call me back. He also said that I had to call back the home warranty for them to fix the master bath sink even though they never fixed it. Well I call them to re-issue another service call for the sink and I also complained that they still haven't fixed the powder bath toilet nor updated me on the part they were suppose to order. Well, insurance tells me the toilet is not covered! I am going to fight this as we didn't know it was worked on improperly (which according to contract it should be covered). But, what I am upset over is that Stellar Home Service not only could not find the leak but instead tightens up a different area that has no leak. But, also I'm really not happy that they didn't even call me to give me any updates. I had to call them 2 wks later and find out from the home warranty when I called them! Stellar home services, NOT SO STELLAR!!! read more

OMG! Stellar Home Services...can't say enough good things. My water heater started leaking around 8am. I called another company who quoted me almost $1400 for a 50 gallon water heater!! Seemed very high, so I called Stellar based on a friend referral (which I should have done first). Gave me a quote over the phone and had someone here within 3 hours. Took them 45 minutes, if that, to remove, install, and clean up. Seriously, left it cleaner than they found it. End price, everything included was $650, less than half what the 'other guy' was going to charge. I will definitely call again when we need repairs. THANK YOU! read more

Rude 5min rule. I'm told to wait around for 4 hours, 12pm-4pm for them to show up whenever they happen to get there. They don't call before they arrive and I had an emergency which required me to step away from my home for a moment. Andrew happened to arrive in that moment and said "we don't wait longer than 5min, your appointment has been canceled" - I can't believe that while I was on the phone with him, telling him that I'm literally 5min away. He reminded me "that would mean I wait an addition 5min, and we don't do that." I said "come on man, I'm right around the corner, be a human about this..." Nope. We don't wait, you'll need to reschedule. No where in the planning process when I called to schedule the appt. was I ever told that if I don't answer the door within 5min, whether I'm in the shower, using the bathroom, walking my dog, or tending to an emergency... that if the technician waits over 5min and 1 second... the trip is canceled, I need to reschedule and accrue another fee. Not even the courtesy of calling or texting prior to arrival that they'd be on their way or arriving soon. read more

First and foremost, I am curious why the technician entered my home without a mask on. Do we not have a threat anymore. My second problem is when they came to me house May 2nd for a garbage disposal. They got the garbage disposal unstuck and told me if it happens again they would have to replace the disposal. Because there was rust and other build up. Matter a fact there was so much build up he told me to use vinangerand baking soda. Said that would help with some build up. Apparently that doesn't work because disposal got stuck again. Called my home warranty they sent same guy out I believe the name was ( Randy ) I would have to check my inside home surveillance system with audio. About name. Technician unstuck disposal and said there you go. I reminded him of what he said last time about having to replace the disposal. He denied saying that. Next thing I will be doing is posting the video and audio of what he said last time and what he said today. Very dishonest. I will be posting videos to Reddit and every social media blog out there. Hopefully this will be the last time they lie to a client. I have also copied this and am posting to every social review as well read more

Andrew was not helpful at all. Could not even tell where the leak was coming from. I had to show him the second day her came out. Was very dismissive to my wife the first day. This company did not seem to want to help at all. They told me they would have to drill into concrete on the inside of my home. It seemed like they were trying to make the job bigger than it really was to get more money. I had another plumbing company come out the next day. Anthony's plumbing and fixed the pipe with no issue at all. read more

It depends. If you want an owner AND the technician to tell you things that are NOT the truth, then give them a call! I was stuck with them because I had a warranty company that does not care about who they send out and how much they rip-off the public with their "extra" charges that I had to pay. Also statements were made that were not truthful. read more

We had a leaky hose bib in our front yard that would not stop dripping! After trying to fix it a couple times myself we set up a service request through our home warranty to have it taken care of. The tech called to give us a heads up, came promptly and replaced the whole thing. Awesome neat service. Highly recommend read more

Andrew came in and installed a water heater the same day I had issues with it. He installed it quickly and efficiently, and was very professional and polite. Definitely recommend this technician and Stellar Home Services. read more

Highly recommended. We thought our Hot Water Heater was bad. Paul showed up today and changed the piping that was rusted out. Put in nice stainless flex pipe and brass fittings. We were back up and running in under 30 minutes and he said we didn't need a new water heater. He said all looked good. Woohoo. Paul and his worker were nice and got the job done. read more

Over the years we have used and referred Paul / Stellar Home Services for a variety of plumbing needs without hesitation and always with complete satisfaction. The hardest part of finding someone to perform a service is trusting that they will do a great job, be fair and reasonable, and honest and trustworthy. We never have to doubt any of those when we call Paul! Our water heater decided to start leaking on Thursday night. One call and Paul showed up with his crew Friday morning, In an amazingly short amount of time, they installed a new water heater complete with a pan and new supply lines. Life should always be so easy! Thanks Paul (and crew)! read more

I called for a clogged toilet that turned out to be more serious and the team of Shelby and Alex was very professional and showed great expertise in their workmanship. They did everything possible to keep the work area sanitary. I would highly recommend them for any plumbing issue. read more

I recently worked with Stellar Home Services to provide plumbing repair work from my home warranty. This was my first experience with One Guard home warranty, and first with Stellar Home Services. I had an issue with a phantom flushing toilet, and leaking water shutoff valve to my washing machine. Both issues were taken care of completely within 48 hours of contacting One Guard. I received a two hour service window, they arrived on time with a call ahead, were polite and skilled. Everything was fixed for only one service call charge, I'm very satisfied and surprised as I've experienced issues with other home warranty companies in the past. I intend to contact Stellar Home Services in the future for non warranty issues. read more

Stellar replaced the water heater at my house several years ago. Paul (the owner) & his crew showed up on time, and installed the new unit for a very competitive price (which I'd gleaned from the co's frequent listings/postings on a certain c-list website we've all heard about). They also brought the unit up-to-code by brazing in a hard-piped drain line, for a fairly nominal up-charge. The 6-year (manufacturer's) warranty "documentation" seemed a bit cheesy, in that someone from Stellar simply hand-wrote the install date on a sticker placed atop the unit, but I can't fault them much for that, and in fact recently had them install another Bradford White unit at my girlfriend's home in Gilbert. read more

My water heater blew and these guys are the best for replacement and installation. Great price, delivery, installation!

Got referred by OneGuard. Paul Eastman replaced my water heater on a saturday morning. He answered any questions we had and let us watch the install process. (the pipe cutter and blow torch were the highlights)....He did a stellar job, I recommend them if you need a water heater replacement. read more

Our water heater was acting very odd, so my landlord setup an appointment with Stellar Home Services. I was in contact with Paul thought that same day, and he was trying really hard to get me squeezed into the schedule for the day. Late that afternoon Paul got back to me stating that he was really sorry but wasn't going to be able to have anyone come out, but because he get sorry that we didn't have any hot water he put me on the schedule for an early morning appointment on Saturday and wouldn't charge us the after hours rate! Andrew showed up Saturday and promptly found a short in the control box. After replacing it he took pictures of the serial number and the control box saying if needed they can order new parts and have them sent to us, then we could ccsll and schedule a time to have them installed. All things considered, I was very impressed with the crew at Stellar Homes! I would highly recommend Paul and Andrew to you. read more

Not impressed! They wanted to install a damged (new) water heater. When confronted they stated "well it was that way when we took it out of the box". Unacceptable! Upon returning (the next day), they installed the copper drain tube straight from the front of the unit to the wall across the space where the water softener will be installed. There should have been a couple of extra 90 degree bends to accommodate the water softener. Which is exactly how the old unit was piped. They refused to re-pipe it saying "let the water softener people worry about it". The only upside is that we finally have hot water 2 days later. As for the install....poorly done! We will have to have someone come back out and pay to have it piped correctly so we can have the water softener installed. read more

Stellar Home Services - Piped right across water softener space...see water loop below - Plumbing Near Me

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Having a second home in Surprise and needing a plumber to install a new sink, faucet and disposal on the week day I was able to be in town Stellar was recommended to me and I was so pleased! They were fabulous . The owner Paul performed work on cutting the counter top for the sink I provided to fit properly without me having to fly back to AZ to line up another contractor on another date . His technician Juan and crew were professional and the job was perfect! I rate them 5 stars!! Thank you- Joddy Tieslau read more

My fan stopped working a few weeks ago (of course when it's the hottest time in AZ). I called and spoke with Paul and he was able to send Andrew out 1st thing in the morning. Andrew did a great job and I felt very comfortable with him being in my home. He even took my old fan when he left. This is by far a great company and I will use them for some other project I'd like to have done. Great pricing, quick response, responsible and respectful team. Highly recommend them! Pam ~ read more

Over this weekend my water heater broke down, through my warranty co Stellar answered the call to replace my WH. They came when they said they would the technician Art was very nice, let me know what he was doing as he went through the steps during the installation. I found them to be excellent and would not hesitate to recommend them to my friends. Don T read more

Best customer service ever! They called 15 minutes prior to arrival so I had time to put my pups up. The technician was here on time and very polite and friendly. The work was done quickly and professionally. We couldn't be happier and will use Stellar again in the future! read more

My grandmother called her owners warrenty (one guard)to check the garage disposal and water heater in her house ; they sent stellar. My grandmother said they were two clean cut young men who were vet pleasant and kind. They did not beat around the bush or try to push her into things that were unneeded. They fixed the water heater and replaced the garbage disposal. They didn't futz around ans try to fix the dosposal like so many others might they were stair forward and got the job done quickly. My grandmother was impeded by their professionalism and wonderful customer service. read more

Pressure valve failed on the heater and water was leaking. I called Paul at about 6 pm. They came next morning and repaired. Excellent service! read more

Paul just replaced our ancient old water heater from 1992! Great price, quality and very professional. They cleaned up and did a great job in an hour. Paul is DA MAN! Call him for your next water heater and you won't regret it. read more

Had a water heater installed by these guys in 2016 in October that has a 6 year manufacturers warranty. Called the company when the tank started leaking today....before the 6 years was up....told me that the tank was out of warranty and started giving me the run around. Be aware that if you use this company they will try and screw you out of warranty work. They gave some lines about "oh this is out of warranty"...me: No this says it was installed in October on a 6 year warranty....them: "oh...was this under a home warranty"....me: Yes but this is a "Manufacturers" warranty so that's irrelevant....them: "uh...ok...do you have a receipt?"....me: "maybe but don't you guys keep records like on...I don't know...a computer or something?"....them: "our records indicate it's out of warranty....So obviously trying everything in their power to avoid fixing this...even if they did concede....how well of a job do you think they'd do?...My advice to anyone...A) avoid home warranties....B) avoid this company. read more

A friend referred me to Stellar Home Services and told me how great they were. I I had a hot water problem in my house. I had had another plumbing company out to my house four times trying to resolve the issue. Within 10 minutes of Paul being there He diagnosed the problem as a bad valve on my recirculating system. He ordered the part, returned, and had it fixed in about 20 minutes. Absolutely amazing. His price was about a third of what the previous contractor had charged me. Totally clean-cut guys, arrived on time and left everything clean. I wish every contractor could be like this! read more

First rate service. They have been scheduled by our wonderful home warranty company many times. They always get us on the schedule quickly and send reminders for the appointments. They are punctual, polite and very thorough. From now on when I have a plumbing problem, either through my home warranty or not, they are who I will call/ request. read more

Totally awesome service. Paul and his team has come to our rescue at least 3 times. He has referred me to others also. He is professional and prompt, definitely worth it. read more

I just needed one of our water heaters fixed. This company came within 24 hours and replaced the damaged heater in no time. The two fellows that came to do the job were awesome, kind and so friendly. I can only recommend them! read more

Paul seemed fair and honest! He was able to give me a quote over the phone to replace my old water heater and charged exactly the quoted price. He arrived on time and had the new water heater installed in a little over an hour. I'll definitely use Paul again the next time I need plumbing work! read more

Paul came out and installed a kitchen faucet (under a Platinum Home Warranty so I can't address what their price was...I just paid the deductible) quickly and correctly. He also spent significant time as a favor to me when asked to identify why my irrigation supply was not shutting off correctly when I left for the summer. He figured out where the failed shutoff valve was and I am going to have them do the repair. He, however, was not aiming to get new business but just to be helpful and that really impressed me. Thanks!!! read more

Installed a light fixture, Nicked and dimed me after the work was done on an easy install job, (after they gave me a bid over the phone). Make sure they honor the bid if you do use them. I just felt it was unprofessional and I'm not a fan of bait and switch operations. read more

Great service and completely accommodating! Water heater busted and needed to be replaced. Juan came out and completed the work in a timely manner. He left the area clean and explained everything that was done. If I have plumbing needs in the future I will be giving Juan and Stellar a call! read more

I worked with Paul at Stellar from my warranty company OneGuard. Totally impressed. Did what they said they would do. 4 guys in clean uniforms showed up. They replaced my hot water heater professionally and accurate. Swept up after themselves. A rare treat these days in an ocean of bad customer service. Good Job Guys! read more

The guys from Stellar were great! We needed a new water heater and they were in here quick, and had the old one out and new one connected in no time. They came with a crew of four to get the job done quick and efficiently. I would definitely recommend them to a friend. read more

Called the at 8 am this morning. Got to the house by 9 and finished in less then an hour. Professional clean and excellent work.

Our water heater busted on Friday at 3:30 p.m. We called our home warranty, OneGuard, and Stellar Home Services came out to our house on Saturday afternoon!!!! We were so grateful that we didn't have to wait until Monday for someone to come. They called to give us an estimate of when they'd be here; they were a little late, but called again to give us a more precise time. They arrived and spent less than 30 minutes replacing our water heater. The guys were nice and friendly, but went straight to work. They came, did their job efficiently, and left in no time. We would definitely recommend their services to anyone else!!! Thanks Stellar Home Services! Keep up the good work and customer service! read more

Stellar Home Services of Goodyear AZ was absolutely outstanding. Their customer service was through the roof. I had a toilet in the upstairs bathroom of my rental in Glendale AZ leak and go down through the wall and come out in the downstairs bedroom. I had another person come out and give me a bid, said I should contact my insurance company because I it was going to cost between $2,000 - $4,000. He never sent me an invoice. I got a second opinion. I contacted my Home Warranty company, One Guard who referred SHS. The work was done quick and it only cost me $400. The other company tried to screw me. Apparently that company, according to Yelp reviews have done that with other people. I highly recommend using Stellar Home Service as you will not be disappointed. Great work and most importantly, they are honest. read more

Needed a new water heater installed and luckily found their ad. Very fair pricing, professional, exactly what they quoted on the phone. They got the water heater installed in less than an hour, supplied me with the rebate information & cleaned up after too. Couldn't be happier, I highly recommend. read more