I've worked with Pink Plumbing & Sewer twice this year -- once to replace both toilets in my home…read moreand, more recently, to replace my aged water heater. In both instances, they were highly responsive, professional, and detail-oriented. They also gave me context on the services provided; that customer education is valuable, as it helps me make informed decisions both in the moment and in the future. They're also really respectful of my home -- including my nosy, barky dog.

Unfortunately, I have had a few significant plumbing issues this year. Lou and Anthony have been…read moreawesome. I appreciate that they are on-time, patiently educate me on the issues and solutions, review the work they did with me and give recommendations to keep the system running smoothly. I have also worked with Cameron who has been super patient with all my questions and guiding me through a major project. They have all made stressful situations feel less overwhelming. Everyone I have spoken with at the company has been very helpful, friendly and responsive. I will definitely call them again.

I cannot say enough good things about Tim! We had an unexpected plumbing emergency with water…read morecoming through our downstairs ceiling from our upstairs shower, and he was at our house in less than an hour. Tim quickly diagnosed the problem, explained what was going on, and had the repair taken care of right away. He even connected us with a water restoration company, who was able to come out the same day to address the water damage. On top of the incredible response time and service, his pricing was extremely affordable -- honestly much less than I expected for an emergency call with such a fast turnaround. Having water suddenly coming through your ceiling is incredibly stressful, and Tim made the whole situation feel manageable from the moment he arrived. Fast, knowledgeable, honest, affordable, and genuinely helpful. We will absolutely call him again for any future plumbing needs and would recommend him without hesitation!

I was optimistic about this company because of good reviews on Google and Yelp and Nextdoor. While…read morethe cause of my leak seems to be resolved (at least for now) it did bother me that I took the time to ask several times with the dispatcher "Taneea"(sp) and she said there was no fee to diagnose and I kept asking are you sure because in order to see where the leak is coming from my bathroom upstairs from the shower and where it settling we need to look at the pipes underneath where the drywall is and that involves cutting the ceiling drywall. And I asked her again several times if there's any charge for leak tracing or anything she was leaving out just to look and see before repairing and she said no, there's no diagnostic charge. They get here and tell me it's gonna be $125 just to cut the drywall and I just don't understand how there can be such a disparity between what I verified by phone and what I was being told now. And even if I give them the benefit of the doubt that the dispatcher was mistaken (though that's something very strange for a dispatcher who works for and represents a company to say, if not true) the fact that she did tell me that clearly, you would think to keep a customer they would stand by their own word, so not a great first impression. I still paid them $455 to change the cartridge in my shower, but they would not take five or ten minutes to cut up two 6"x6" holes in the drywall and look inside to see if there's any other extensive damage or leaking. I may just leave it for now and keep an eye for any signs of staining or moisture rather than deal with drywall repair. I still will inspect around the electrical where the ceiling fan canopy is and remove it from the ceiling to see if there's any water damage to the fan and light fixture or if it can be salvaged and still works once all is dry and I can restore power to the room. But they refused to look for any signs below to ensure there were no other signs of a leak unless I paid more. Another thing is with a large hole behind the shower faucet escutcheon where the leak occurred what's to keep another cartridge from failing and leaking right down into the room below and getting into the electrical and drywall and ruining another ceiling fan? I wish they'd have taken the time to tell me how to seal off that wall behind the faucet handle or given me suggestions but they just kind of did their job and left. They didn't offer me any advice or tips to prevent this again or set my mind at ease, and taking the time to do that would have made me feel more "taken care of" and built a rapport as a new customer. They just wanted to do the job I asked and go. So while I have no other complaints so far, they didn't go the extra mile or make me feel reassured at all for such a serious issue. It was just a "job" to cross of their list and not spend a second longer than necessary to show, discuss or reassure.

Nothing But Water Heaters was fantastic to work with. Our super old water heater finally gave up…read morethe ghost and decided to stop producing hot water and leak all over the place at the same time. We initially received a quote of around $3,600 for a gas-to-gas replacement from one of the larger companies, which felt a little painful. I called David, explained the situation, and he was able to give me a quote over the phone for a little under $2,000. He came out the very next day, removed the old water heater, installed the new one, and had everything up and running quickly. Not only do we have hot water again, but the entire area looks much cleaner and tidier than it did before he arrived. David was friendly, efficient, and straightforward throughout the entire process. It was nice to work with someone who specializes in water heaters, charges a reasonable and honest price, and gets the job done without turning it into a bigger production than necessary. Overall, 100% recommend Nothing But Water Heaters if your water heater decides to give up on life.

They were timely and friendly in their response. Answered my questions and gave me a good deal on a…read morereplacement water heater.

Was having some strange popping sounds coming from my breaker box. Contacted BB, and they sent…read moreChris out same day. He inspected the box and determined that it needed a refurbishment. (31 years in the AZ sun) He cleaned up some damaged wires, and replaced all breakers. Installed a surge suppressor to bring to code also. Not inexpensive, but just bought 30 years of peace of mind! Chis is a pro that has earned his stripes. Skilled, competent, and personable. Take care of him, BB!

Beware! Appears that this "locally owned company" was purchased by a private equity group (Flint…read moreGroup is the platform company with General Atlantic being the private equity firm). We ultimately paid way too much for a basic 50 gallon hot water heater swap (bundled price of almost $3000). I was out of town and my wife was busy with work when this happened. We had used Bumble Bee Plumbing in the past and trusted them. That trust has been broken and will never return. My wife left a Google review. There was a response posted as "response from the owner" which left a phone number of 602-813-0298 to call so we could speak with their "manager" to address our concerns. I tried to call that number twice...it's been disconnected! Do your research, get multiple bids and verify that the company you are calling is truly LOCALLY OWNED and has not been rolled up under some private equity structure. We have all seen countless stories about how private equity could care less about the customer and how they leave a trail of destruction and debt in the end. It's largely about profits, margins and EBITDA (earnings before interest, taxes, depreciation and amortization). This is the valuation metric that's referenced (with a multiple applied) when they sell. In most cases, that's ultimately ALL PRIVATE EQUITY FIRMS CARE ABOUT! It's a sad yet not surprising story on the fleecing of America! All I can say about Bumble Bee Plumbing is my experience was very different this time and it appears that since my last time using them, private equity has gotten involved. I'll let you draw your own conclusions! Would love to see a customer advocacy/awareness story on one of the local news affiliates about how private equity has consolidated so many previously locally owned trade businesses (plumbing, HVAC, electrical). This might be a good starting point for that type of story.

Requested service on Sunday, Hini was professional, accurate, courteous and incredibily fast. He…read moreinformed us every step and communicated clearly so that we understood everything that needed to be fixed, completed and explained what to do if we needed service again. Appreciate his excellent customer service and will recommend him often.

Arrived when they said they would; examined the problem, identified a solution, and fixed the…read moreproblem, using the least expensive option available. They were here less than 30 minutes and had the problem solved. They were very courteous and easy to work with. American Home and Water will be my plumbers from now on.

This is the second time I have used Lawson Family Plumbing. I spoke with Jennifer on the phone and…read morewas scheduled the same day! Harley Knight was knowledgeable and professional. He replaced my garbage disposal and is installing a new water Pressure regulator. I would highly recommend them!!! Thank you! Susan Masles

Donald did a good job at a reasonable price replacing an angle stop valve for the supply line for…read moremy toilet. It was a nightmare situation as a previous contractor broke it and left me abandoned and my main water supply wouldn't turn off so I could literally not sleep for 24 hours as I had to empty a bowl every 30 to 60 minutes (the supply valve is low so it would not accommodate anything larger underneath) or it would flood and ruin the new flooring that was just installed. It did ruin my face board that I had just had installed the day before. He kept blaming me saying by turning the giant nut I somehow ruined the pipe which I don't understand but I did everything to try and loosen the bolt and I found no special instructions or tool that specified one as a necessity to use on it in all my research or that I had done anything wrong, but it had been there for 30 years and was fused on tight and wouldn't budge even with two vise grips, and with the flooding happening I was desperate to get it removed so I thought that continuous commentary was strange. He also said I had to loosen that nut clockwise as if it were reversely threaded but was told the opposite multiple times in my research so again I'm very confused. If something had been critically missed I wish he would've at least told me. I didn't see how he removed it. He walked off with my channel locks which I informed him of immediately but luckily he changed his mind and returned them before I had to leave the next day after he first said he couldn't. I had been thru two days of hell from the previous contractor with 8 hours sleep over three nights. But he did the job and it took him no more than 15 to 20 minutes. There's a really big gash in my wall now where the valve is but I guess he had to do that to cut the pipe. I will have to find a wall cover plate or something to hide it.

Called Gabe about my leaking water heater. Was able to speak with him quickly about a replacement…read moregas 40 gal. tank. He had me go to Lowes (online) and order the replacement unit, so I wasn't paying a markup from the installer. He picked up the unit from Lowes and just charged for the install. The advantage in this is you can chose the unit you want by quality and price. Units with longer warranties will cost more, probable between 6 to 12 years, so you get to decide what best for you without a installer charging a big markup. I was able to was my military discount for 10 % off. Another advantage is you are the one purchasing the unit. If there is a problem with the unit in the future you can go back to the manufacturer or Lowes (who I have found to be very good at backing up their sales). If your installer provides the unit he may not be in business in 9 to 10 years. Install was completed quickly. I had three other quotes before calling Gabe. Working with One Shot was 20% less then the next lowest bid and half the price of the highest bid. Will use them again for any plumbing issues.

Very fast response time to my inquiry and was able to come quote it and even do the job same day. I…read moreknow all jobs won't be that way but it was great and appreciated.

I called Water Heaters Only, Inc. yesterday and they were able to dispatch Steven Lopez to come by…read moreto assess my need for a new water heater the next morning. They do not charge for a free estimate unlike a lot of companies. Steven Lopez called to let me know he would arrive within 45 minutes of my earliest scheduled time. He was professional, straight forward, knowledgable and personable. He walked me through the steps that would take place to swap out my old water heater with a new one. He worked efficiently and timely. When he completed he went over everything he had done. I would highly recommend Steven Lopez and Water Heaters Only, Inc.

They don't work on anything older than 10 years. No bueno. Why if car repair people were the same…read moreway, "Oh, sorry, your car is older than 10 years, buy a new one". Yeah, no.

Nothing but a joke kept harassing and calling me not even for the job I wanted I was looking for…read moresomeone to repair the fence not really call me three to four times very annoying

I don't like to write these poor reviews, especially when the people were really nice, however... I…read morehad someone come out to check my tub since it was not draining. We had tried Draino and our own snake but nothing helped. We noticed it's take over an hour to drain and was draining into our outside driveway. I also had a toilet that was flushing weird. Almost immediately after my online inquiry, someone called and even offered a sooner time slot than I had entered online; which was amazing since I was trying to get this taken care of on Father's Day Weekend & take one thing off my husband's to-do list. Someone came out and within a matter of 5 minutes got the toilet up and running smoothly. He was working at the tub for a good 20 minutes and said he was unsuccessful and had to get someone out to use a camera to see what was going on. (this visit was $330+) to unclog my toilet in 5 mins... He enrolled me in some "program" which he said would help him bonus and would ensure if they had to come out again I would get a "discount" Then... an hour later another guy shows up, took a photo of the tub and told me he'd email an estimate. I thought he was going to use a camera down the drain to get more information, but no. Just a photo. I get an emailed estimate to rip out my tub, dig into the foundation and replace any broken pipes for over $8000! This does not include any cost of damages done to the flooring or walls in the process. I was completely stunned... got another opinion and someone came out and unclogged a wad of hair from the drain within an hour and now everything is working fine.. Again, everyone was very nice in the process and truly made me believe they were helping me out and giving me the best deal. I write this to caution anyone to definitely get another opinion before spending the money.

Lou and his son did a quick tub faucet replacement today as my house is up for sale and it was…read moreneeded ASAP. He ordered the replacement in advance and then did his usual magical work, no mess, no fuss and they were gone in a flash. I've used Pink Plumbing for several years because of Lou, and now his son, because I trust them. The quality of their work always impresses.

I have had two outdoor plumbing experiences in the last 2 months. I needed to find a new plumber…read moreand happened upon Pink. In both instances, Pink responded promptly, analyzed the issue and fixed it. Pricing was very reasonable and the plumbers were especially friendly. The first call was handled by Adam and the second by Lou and Anthony (in training). My impressions of Pink are very positive and I love that they align themselves with the breast cancer movement.