Upon meeting Carlos I was very pleased he seemed like a very calm well mannered man at the end of…read moreour transaction after he rebuilt my Banshee engine he ended up fluffing the bill on his side even though I gave him a huge tip he is not an honest man he is not a good businessman he might be a good mechanic but he does not do people right and I just talked to somebody today and said this is the way Carlos always rolls it's all about Carlos he rips off everybody he can and puts as much money in his pocket as he can and acts like he's always broke and if you want to buy something off him he wants to sell it to you for way more money than it's worth unfortunately him stealing from me by fluffy my bill and doing whatever he did that was dishonest makes for a bad business I can't return there anymore and do any business so I've moved on unfortunately he took me for a decent amount of money but I hope he just did a good job on my engine. It was nice to meet him but I'd rather him just be a good businessman and a good mechanic instead of being a crook and finding out he's took people's money over and over again and screwed people around I don't know how he sleeps with himself at night but whatever he seemed to be very nice to me and my wife but never gave us a quote or a price until it was almost finished and then everything was inflated and after I got my bill found out that he double-billed me for a bunch of things and that was super honest with him and super communicative I guess he just doesn't care for taking care of people like he thinks he's doing he's taking advantage of people and feeling his pocket I won't be returning so just enjoy the parts that you have of mine Carlos and the money that I gave you for that really nice tip and all the stuff that you double build me the extra money I guess you need it more than I do. You're in my prayers buddy God bless you sorry for the bad review but unfortunately you did not take care of me.

Carlos is very knowledgeable and helpful. I would not take my bike(s) to any other shops- I work on…read moremy own stuff, but when I need an expert, Carlos is the man!

Took my quad over there to get some things done to it and when they finished they called me and…read moresaid it ran and I went and picked the bike up and didn't start and he gave me Chinese parts and stole my parts I bought for the bike and told me they were mine

I had received several quotes from ATV dealers for general tune up and rock light install. Came…read moreacross Queen Creek Motorsports and they were reasonable super convenient, and really great to deal with. We found our new spot for our side by side needs. Really pleased and want to thank them for great service.

The sales experience was awful, especially being new to the area. I responded to an online ad and…read morewas contacted by someone I assumed was a salesperson. When I arrived at the store and notified him I was there, he immediately handed me off to another salesperson without much introduction. The second salesperson jumped straight into discussing a trade-in. I told him I did not want to trade in my motorcycle. Right after that, he handed me a credit application. I told him he was moving too fast because I wanted to explore my options first. Although I liked the first Slingshot I saw in the showroom, I knew there were other models posted online at different store locations, and I wanted to compare them. He did not pressure me aggressively, but his attitude came across as, "What's the problem?" Yes, I was interested in purchasing one, but I wanted options and something that fit within my budget. He then told me they would need to run a hard credit pull for each vehicle I wanted to consider. To me, that was a concern because hard inquiries can impact a credit score. He never really went over the machine, its features, or what I was looking for. His main focus seemed to be getting me to fill out the application rather than understanding my needs and budget. Then another individual approached me without introducing himself. Based on my experience, I could tell he was the finance manager because he already had my application in hand. Again, there was no proper introduction. He simply presented numbers such as the out-the-door price, down payment, APR, and monthly payment. He also stated that another credit pull would not impact my score since I had already been approved through the manufacturer's bank. That contradicted what the salesperson previously told me, so the salesperson was at least partially incorrect. When I told the finance manager the payments were too high and outside my budget, he went back and returned with different numbers, but they were still higher than what I could afford. I explained that I needed time to think about it and discuss it with my wife, especially since it was already approaching closing time. As I was leaving, the second salesperson approached me again and asked for my decision. I told him the same thing -- that I needed time to think about it. He said he would contact me the next business day, which would have been Tuesday, but he never called. Overall, the experience lacked customer service, hospitality, professionalism, and communication. It honestly felt like they did not value or want my business.

WAAAAAY OVERPRICED!!!…read more I called for an out-the-door quote on a KLX300 listed for $5,106. After the $250 military rebate, the bike should've been $4,856. The quote I got? $7,800. That's $2,994 in taxes, title, registration, and dealership fees--meaning only 45.6% of what I'm paying is actually for the bike. To put it in perspective, using the same math, a $20,000 motorcycle from this dealership would end up costing $30,880. Taxes alone are only $303--so where's the rest coming from? The only reason this isn't zero stars is that Sebastian, the guy who answered the phone, was polite and helpful. Ridiculous!!!

BEWARE! BEWARE! Charged me for setup twice and will not refund my "DEALER ASSEMBLY/SETUP" money…read more($688.00)! On the BILL OF SALE there is a line with a (*), that line says "Dealer Titling/Processing", ($599.95). That (*) refers to 2 sentences at the bottom of the BILL OF SALE. That statement reads; *THESE CHARGES REPRESENT COSTS AND PROFITS TO THE DEALER FOR ITEMS SUCH AS UNPACKING, ASSEMBLY, SETUP, INSPECTION, CLEANING AND ADJUSTING THE UNIT, AND PREPARING DOCUMENTS RELATED TO THE SALE". Those 2 sentences describe what would be the same as "DEALER ASSEMBLY/SETUP", it says it word for word. The Sales Manager and General Manager claim those 2 charges have nothing to do with each other. Are kidding me, it says it word for word! "ASSEMBLY AND SETUP"! Do not fall for it! RideNow of Ina simply says; "well that's how we have done it for years". I'm not sure you would want to admit that RideNow of Ina has been pulling this off for years. In my opinion, how many customers have been double charged for ASSEMBLY AND SETUP. To try and make the problem and me go away they offered $300 off a $859 accessory. I don't think so!