took my SxS to Jeff to have some work done. Very professional,knowledgeable and did a great job! I…read morewill be bringing my SxS to him from now on. He's very reasonable on his hourly rate and kept me up to date on what it needed. Try Jeff and you won't be disappointed! My bike runs like new again!

From the owner: At Desert Powersports, we will treat your machine as if it's our own. We are Veteran owned and…read morewill give you the best service at the lowest rate possible. Most of our business is repeat customers, so that should tell you something. We work on almost anything you have. Call or text (text is usually the quickest) Jeff at (520) 661-7347 Thanks, Jeff

Upon meeting Carlos I was very pleased he seemed like a very calm well mannered man at the end of…read moreour transaction after he rebuilt my Banshee engine he ended up fluffing the bill on his side even though I gave him a huge tip he is not an honest man he is not a good businessman he might be a good mechanic but he does not do people right and I just talked to somebody today and said this is the way Carlos always rolls it's all about Carlos he rips off everybody he can and puts as much money in his pocket as he can and acts like he's always broke and if you want to buy something off him he wants to sell it to you for way more money than it's worth unfortunately him stealing from me by fluffy my bill and doing whatever he did that was dishonest makes for a bad business I can't return there anymore and do any business so I've moved on unfortunately he took me for a decent amount of money but I hope he just did a good job on my engine. It was nice to meet him but I'd rather him just be a good businessman and a good mechanic instead of being a crook and finding out he's took people's money over and over again and screwed people around I don't know how he sleeps with himself at night but whatever he seemed to be very nice to me and my wife but never gave us a quote or a price until it was almost finished and then everything was inflated and after I got my bill found out that he double-billed me for a bunch of things and that was super honest with him and super communicative I guess he just doesn't care for taking care of people like he thinks he's doing he's taking advantage of people and feeling his pocket I won't be returning so just enjoy the parts that you have of mine Carlos and the money that I gave you for that really nice tip and all the stuff that you double build me the extra money I guess you need it more than I do. You're in my prayers buddy God bless you sorry for the bad review but unfortunately you did not take care of me.

Carlos is very knowledgeable and helpful. I would not take my bike(s) to any other shops- I work on…read moremy own stuff, but when I need an expert, Carlos is the man!

I waited a month to get my UTV in that only ran on one cylinder. I told them my guess was the rear…read morecylinder out of time or the TPS (sensor). After they got it in, (date to start was 4-2-26, I picked it up 4-22-26) I waited about a week after the date they were supposed to work on it. I was told the Mechanic started on it, but had a family emergency. Another week gone by. Was told it runs but for only 10-15 mins. It gets hot and starts smoke white a lot. Won't start till it sits for quite some time. I got it home and ask myself why it is getting hot and starts smoking. My simple mind says the thermostat is stuck, No water circulation, or the fan is not running. I check the fan and it will run, I start it up and bleed the air out of the system. I ran it straight for 40 minutes straight. Tune it off and starts right up every time. Now I take off the radiator cap and see bubbles. That tells me a blown head gasket. I call them back as I don't get paid $150 per hour and want it fixed. I was told they would not replace the gasket's as they don't tear down engines. Do not go there!

Super clean shop work. Replace the swingarm on my 2009 V Star 950, replaced drive belt. Also some…read morefixit on rear brake pedal. Bike runs quiet and smooth. Standard $ rates. Could not be happier. Smart crew.

staff was very friendly even helped unload my motorcycle from the uhaul since it had no breaks on…read moreit! But unfortunately I had to go and grab it after 2 MONTHS. and no work was still done to it. they waited one month for a handle bar then still had that extra month to do nothing I guess??? even was told a guy took my bike off the list for no reason and they put it back on just to not be the same spot on top. they will absolutely make every excuse in the book to delay your bike if its not worth dollars to them. very unfortunate I couldn't give a higher rating they were nice people just not good with time management. I don't recommend if you need your bike out quick...but I know they had good workmanship which I was looking forward too.

My Honda GoldWing was due for a service and additional work. Set up an appointment to drop the…read morevehicle off, had the work done and kept in contact even after three months waiting for a replacement windshield. The staff was friendly and knowledgeable with regards to exactly what I needed for my 2008 GoldWing. I normally don't go to the dealership for parts and service but this time I'm glad I did. I was completely satisfied with the work that I had done. I plan on being a return customer as needed.

2 months with my bike and they closed the shop without notice to clients. Do not answer phone calls…read moreor emails. Went in for a carb redo and nothing yet after 2 months..

From the owner: Motorcycle repair and maintenance.read more

Was passing through a Tucson with some friends on the way to The Prowl in Bisbee when my clutch…read moretook a dump on me. I called ALL the HD dealerships in the area & none of them would help me out. They wouldn't even let me come in to see what the problem was, so much for getting to the front of the line when traveling. Luckily a buddy of mine knew about Randy's Motorsports (The Option) & we stopped in to see if they could help us out. And holy crap, Randy & Cody took care of 3 of us and got us back on the road. Wish we had some solid and dependable shops like this where we live. If you're in Tucson and in a pinch, forget The HD dealerships, give Randy a call. Thanks Randy & Everyone at the shop for everything!

This was a five star experience. The management at the Option was professional, responsive, very…read morefriendly, and truly made every effort to ensure my vehicle was well taken care of. I couldn't be more pleased with the results. I had the seats in my 18 year old car recovered. They installed new leather covers and my interior looks show room new. The technician did a fantastic job, the seats are better than new! I wanted to keep my factory look and have the cushions rejuvenated. Mission accomplished! They are better than new... Literally! I can definitely recommend the Option for quality work, professional service, and very fair prices. You won't go wrong here.