This is now Total Car Care. Great customer service and knowledgeable staff. Highly recommended.read more

Incompetent. We use…read morebig o through work & I've always found them pretty decent, which is why I've hesitated to post this review. Put my truck in for a puncture repair - long story short they did an alignment after replacing the tires.....even though it had been into dodge a year earlier. They adjusted it - steering wheel wasn't even straight. Cut to 9000 miles (and a year later - I don't use it much) the inside front tire is bald on the rhs. Took it in as you can see the camber was wrong....."mechanic is out until next week" Made an appt, apparently needed a track rod end @ $286. Truck has 50k miles.....steering wheel was never straight after their "alignment" but I should've brought it back for the steering wheel - "you didn't complain" Nothing wrong with the tie rod, or the rack that I heard the guy ask the parts house "to quote for shits and giggles" They hadn't tightened the upper wishbone bolts from their bad alignment in the first instance! Oh, and I need a tire due to their INCOMPETENCE! Needless to say, the work contract is going elsewhere.

Brake Max Grren Valley. I needled help with my Range Rover and it wasn't easy stuff. Tim and the…read morestaff were perfect! That's how you do business, with courtesy and professionalism. We will be regulars from now on. Go in with confidence that they are an honest shop. Thanks Tim!

Just wanted to advise I called 800 number where I was told somebody would definitely call me back…read more They didn't.

Pepe's Tire Shop is the best, very quick to service your vehicle at a great low price…read more I Needed to get my brand new tires from another place I got them from, re-ballanced, as they were bouncing down the road at highway speeds. I was in & out, in about 20 minutes and the tires now roll smooth. They even pointed out that one of the rims was bent from the blowout that caused me to get new tires in the first place. You can trust these guys with all you tire needs - 5 Stars in my book !!!!!

FANTASTIC! Pepe Jr. is awesome! Great place, very friendly folks, fantastic prices! Highly…read morerecommended! And they are fast too!

Ben going to them ever since we moved here! Its convenient and their thorough, can pretty much call…read morefor an appointment last minute. They can even drive you back to your house if needed!

Disappointing Service and Billing Practices…read more My family has spent thousands of dollars with this business, but our recent experience was the final straw. We were charged over $300 for an inspection related to an issue that had already been documented and discussed with staff in 2024. We had previously decided not to pursue the repair due to the cost, yet we were still charged for a diagnosis of a known problem. When we raised our concerns, the owner offered several explanations and only provided a partial credit, which we found unacceptable. Unfortunately, this wasn't an isolated incident. In the past, we were charged more after incorrect parts were ordered for a repair, and on another occasion a quoted price changed when we arrived to pick up the vehicle. Based on our experiences, we will not be returning and cannot recommend this business.

Mar'tin is a nice man, he helped me out with my AC blower…read more Although when they had my car and working on the vehicle, the drivers window regulator broke and I had to pay for that. That opening up of my door, left a gap between the door and trim. When I closed the door the window shook. I called Mar'tin and he came to my work and fixed what his guy couldn't./Didn't. Thank you Mar'tin.

I wanted to have a 4tire rotation done. I asked the price. He said $121.00…read moreI said, nope. No way a simple rotation should cost that much. I left the business. Period. Never going back and plan to spread the word that if you are from out of state, they want to screw you. Period. I went to another service center nearby, and they gave me a quote of $22.33 total. No brainer. I would not recommend Green Valley Auto to anyone. Zero people.

Potential Firestone customer, be wary at this location: The staff here are very friendly, but it is…read moretheir job to sell you services - I was even basically duped into opening a credit card with them. I was told if I open 'an account' I'll get a discount on the tire service I was already there to receive. I thought they meant a Website account where I'd receive promotional emails, etc., but it was actually a credit card account - with a flat rate of 28% APR - that's nuts! I would've never gone for that! I was also advised when I came to pick my car up that there was now a problem with my warning lights in my dashboard (ironic, since I had never had problems until I dropped my car off at this Firestone) and that for $60 they could perform a diagnostic to assess/fix issue. (I'd think since this problem occurred while they were performing related work, they'd fix it, but guess not.) I declined, and while the warning light was on for a moment, fortunately the issue cleared itself up within minutes, and there were no problems with the warning lights in my dash - glad I didn't spend $60 to find that out. Also, a recommendation to the technicians, please leave people's car settings as they are - do not raise their steering wheel or move their seat or adjust their A/C settings, etc. If you do need to do that, please put them back as you found them. Took me 10 minutes to figure out how to adjust my steering wheel back! So, overall, my point is that I found the staff to be very friendly and accommodating, but I am going to assume they work on commission, so buyer, be wary! I, personally, will not return to this location.

0 out of 5 Stars: Botched Appointments and Zero Accountability - Drive Past This Store…read more Do not waste your time with the Sahuarita / Green Valley Firestone location. They have completely botched my scheduled appointments twice in a row. I scheduled an oil change for 9:00 AM, arrived early to be first in line, and left my vehicle. The store didn't bother to call me until 3:45 PM--nearly the end of the day--just to tell me they were "too busy" and wouldn't be servicing my vehicle. The only thing the staff offered was a lazy excuse that "sometimes things don't go right" with absolutely zero effort to make it right or value my time. After seeing a flood of identical negative reviews online, I'm shocked this specific location survives. This is a systemic issue with their management. A standard $172 credit from a previous failure doesn't excuse a repeated breakdown in service. I am forcing a corporate escalation to the Area Director to transfer my profile and credits up north. Take the extra time to drive past this location and go straight to the Tucson Mall or Oro Valley branches instead--they actually run a professional operation.

I needed 4 tires mounted, balanced, and tire sensors installed, but unfortunately where I bought…read morethe tires did not have the balance weights to do the work. So I asked when the weights would be resupplied, and the tech said "I have no clue". So on the way home, I stopped at Abrego Automotive and they made me an appointment. This is a friendly, competent, and busy shop that does excellent, prideful work. The tech spent extra time to make sure the job was done right. This is my go-to shop now!

I only stopped for fuel. The attendant was kind and helpful. Had a super clean restroom.read more

5 Stars - These guys saved me!…read more Big shoutout to JC Tires 24/7! I blew a tire late at night on the I-10 heading toward Tucson -- middle of nowhere, pitch black, and not another soul around. I honestly didn't know what I was gonna do. Called JC Tires and they came through big time. They showed up fast, were super friendly, and had my truck back on the road in no time. Can't even explain the relief I felt seeing those headlights pull up. Totally professional, and you can tell they really care. If you ever get stuck out there, these are the folks you want to call. Absolute lifesavers.

Do not hire this company! Then late August 2026, I blew out a front right tire in my Chevy express…read morebox van, and I was stranded. I hired JC Mobile tire to replace the tire and get me back on the road. It was the middle of the night, JC installed the tire and I was back on the road within a few hours. He charged me $680, which was more than double his two competitors but JC Mobile tire arrived first. In the morning, I got a good look at the tire and noticed something strange. This tire looked old and worn out, so I investigated a little further. I took photos and discovered this tire was over six years old and had signs of dry rotting on the side walls. My truck weighs 12,000 pounds and it was loaded down with tools and equipment, this is a dangerous situation driving on a dry rotted tire. I called to complain, I sent photos of the date stamped on the tire and the dry rot as proof. Mobile tire refused to take responsibility and refuse to return my money. JC Mobile tire since I paid in full for the service, therefore I was considered a satisfied customer, therefore there's no refund. I filed a complaint with a Better Business Bureau, I filed a complaint with the attorney general, and I am still seeking a full refund of my money. I was forced to remove the tire and replace it since it was unsafe for the road. JC Mobile tire has refused to respond to my demand for a refund.

Needed a battery yesterday. Showed up at 5:29. Could take as much as 2 hours as we were third in…read moreline. At 6:02 the car was ready. Kudos to Jose and Jesus V.

Anthony told me with a straight face that the only Lexus oil filter wrench was lost and they were…read moreunable to do an oil change on my car. Keep in mind Toyota and Lexus have interchangeable tools. I also looked online at Walmart and saw several oil filter wrenches available. Why would you want to disrespect your customers for no reason. I'm by default polite especially when people are helping me.

Honest, Upfront, & Nice!…read more Finding a great automotive shop that is honest, upfront, and even nice is like finding an oasis in the desert. These guys are everything and more! I've been going to Saguaro for the last couple of years. The first time I got my car looked at, Sean--the owner--didn't even charge me the price he quoted because the repair didn't take that long. I was astonished at his honesty! What an amazing experience and he's always the same upfront person--and a truly nice guy too. His right hand at the counter is Dana, and she's equally as nice and helpful! Please do not hesitate to go to Saguaro Automotive. They are the real deal. Honest, upfront with costs, and plain old-fashioned nice

Had an oil change there a few months ago and was satisfied, at first. Then one day, driving the…read morefreeway, I heard a loud, scraping and frightening noise coming from my car. I was very frightened but was afraid to pull over. I limped the car home in a complete panic. I then asked my handyman what he thought it could be. He told me it was the shield covering the undercarriage and because Saguaro did not properly reattach it, it came loose and was bent backward, scraping the pavement. I will never go there again.