took my SxS to Jeff to have some work done. Very professional,knowledgeable and did a great job! I…read morewill be bringing my SxS to him from now on. He's very reasonable on his hourly rate and kept me up to date on what it needed. Try Jeff and you won't be disappointed! My bike runs like new again!

From the owner: At Desert Powersports, we will treat your machine as if it's our own. We are Veteran owned and…read morewill give you the best service at the lowest rate possible. Most of our business is repeat customers, so that should tell you something. We work on almost anything you have. Call or text (text is usually the quickest) Jeff at (520) 661-7347 Thanks, Jeff

Was passing through a Tucson with some friends on the way to The Prowl in Bisbee when my clutch…read moretook a dump on me. I called ALL the HD dealerships in the area & none of them would help me out. They wouldn't even let me come in to see what the problem was, so much for getting to the front of the line when traveling. Luckily a buddy of mine knew about Randy's Motorsports (The Option) & we stopped in to see if they could help us out. And holy crap, Randy & Cody took care of 3 of us and got us back on the road. Wish we had some solid and dependable shops like this where we live. If you're in Tucson and in a pinch, forget The HD dealerships, give Randy a call. Thanks Randy & Everyone at the shop for everything!

This was a five star experience. The management at the Option was professional, responsive, very…read morefriendly, and truly made every effort to ensure my vehicle was well taken care of. I couldn't be more pleased with the results. I had the seats in my 18 year old car recovered. They installed new leather covers and my interior looks show room new. The technician did a fantastic job, the seats are better than new! I wanted to keep my factory look and have the cushions rejuvenated. Mission accomplished! They are better than new... Literally! I can definitely recommend the Option for quality work, professional service, and very fair prices. You won't go wrong here.

Super clean shop work. Replace the swingarm on my 2009 V Star 950, replaced drive belt. Also some…read morefixit on rear brake pedal. Bike runs quiet and smooth. Standard $ rates. Could not be happier. Smart crew.

We went to go look at a quad and while we were there seen a USED blue grizzly90cc. We wanted to…read moreknow the out-the-door price. First off they couldn't even find the VIN on it, I found it for them. Then they came back and told us over 4k that was including fees and tried to add a $500 freight fee saying they had to ship it in when it was a trade in, it wasn't shipped. When we told him what we paid for two brand new ones at ride now he tried to tell us we were wrong and there was absolutely no way we could have paid that. We paid less for a brand new quad than what they were trying to sell us for a 6 year old used one that had scratches, wear and tear and a tear in the seat. So make sure you really do your research before you try to buy from here. RIDE NOW is cheaper for the same if not higher engine power.

My less than 240-mile-on speedometer KLX 300 needed a front tire tube changed, called Cycle Gear…read moreand was told it was the price of the tube plus $15. I usually install my own tube, but for $15 dollars I'll drop it off this time. At the store I was asked if I'd like the regular tube at $15 or the heavy duty for $30. Since the work was $15 I decided to splurge and get the heavy duty. The sales person let me know there may be an additional $3.00 for a rim lock. Alright, up to $48 for a tube change by now, but whatever. They also let me know my wheel may not be ready until the next day. That evening I get a call from an employee letting me know I needed a rim lock and it would be $11. Alright, whatever. I'm now in it for $56. When I picked up the tire at the store the next morning... it was $100.20! They added charges they did not tell me about (rotation at some outrageous amount). A hundred bucks to change a tube. They did adequate work on the tire... I mean it is just a tube change. Get the spoons, stick-on weights, and a short rod you'll need to do your own future tube changes and use the $75-$80 bucks you'll save to get some new gear. Otherwise, make sure you ask for disclosure of total price up front.

Had a great experience here due completely to the outstanding work of an associate named Benjamin…read more Even though he was the only one on the floor at the time and the store was busy, he took the time and made sure I was completely helped while managing the other customers as best possible. Normally, I don't go for these type of chain feeling motorcycle gear shops and honestly had been avoiding this one even though I live nearby. Benjamin's outstanding service has me changing my mind about the store and I will definitely be back

I have discovered that many of the good old-fashioned motorcycle repair shops here in Tucson are no…read morelonger in operation. Motorcycle dealers will only work on bikes newer than 5 years old. So I was delighted to find this shop run by a very capable, honest and reliable man, who can work on any model of bike or car. This guy is very thorough, and makes sure to do the job correctly. Of course, if you want to just slap your vehicle back together so you can limp on down the road, you have that option. Just let him know at the outset whether you want it fixed right or you just want it good enough to get by for a little while. He saves all of your parts and will go over each of them with you, so you can see why they needed to be replaced. You can have the old parts back. He works diligently on getting you quality replacement parts at the best price. In my case, I know he put more man-hours into getting the right parts and into actual labor than he charged me for. I am lazy, so my bike is always filthy, so anyone going within 10 feet of it gets covered in oil and grease, and yet Robert didn't even complain about that. He even gave me a bike cover he had on hand, so I can attempt to keep it cleaner! I'm really happy to have found this mechanic, and I will return to him whenever I'm in need.

Upon meeting Carlos I was very pleased he seemed like a very calm well mannered man at the end of…read moreour transaction after he rebuilt my Banshee engine he ended up fluffing the bill on his side even though I gave him a huge tip he is not an honest man he is not a good businessman he might be a good mechanic but he does not do people right and I just talked to somebody today and said this is the way Carlos always rolls it's all about Carlos he rips off everybody he can and puts as much money in his pocket as he can and acts like he's always broke and if you want to buy something off him he wants to sell it to you for way more money than it's worth unfortunately him stealing from me by fluffy my bill and doing whatever he did that was dishonest makes for a bad business I can't return there anymore and do any business so I've moved on unfortunately he took me for a decent amount of money but I hope he just did a good job on my engine. It was nice to meet him but I'd rather him just be a good businessman and a good mechanic instead of being a crook and finding out he's took people's money over and over again and screwed people around I don't know how he sleeps with himself at night but whatever he seemed to be very nice to me and my wife but never gave us a quote or a price until it was almost finished and then everything was inflated and after I got my bill found out that he double-billed me for a bunch of things and that was super honest with him and super communicative I guess he just doesn't care for taking care of people like he thinks he's doing he's taking advantage of people and feeling his pocket I won't be returning so just enjoy the parts that you have of mine Carlos and the money that I gave you for that really nice tip and all the stuff that you double build me the extra money I guess you need it more than I do. You're in my prayers buddy God bless you sorry for the bad review but unfortunately you did not take care of me.

Carlos is very knowledgeable and helpful. I would not take my bike(s) to any other shops- I work on…read moremy own stuff, but when I need an expert, Carlos is the man!