Ronnie was great customer service was great overall it was great just bout an amazing Honda Trx 90 and it's great

They force you to write a 5 star review in front of them. I immediately deleted it and placed this here. They have screwed me over from start to finish. I wanted a cfmoto specific warranty, they tried to slip in a aftermarket warranty and I barely caught it. Sly dogs. Shame. I had a clutch issue in 300 miles, and they said it was me riding in high gear. I am religious about low gear unless I take it on a main road. But ok, they fixed it and replaced a belt for $770!!! Just a belt! Good heck that's expensive. Also, they said "our service technicians are not skilled enough to do aftermarket clutches." I don't trust a name brand dealer who doesn't have skilled enough technicians to do any sort of aftermarket clutches. I will never take it here again. I went elsewhere and got a new belt, and a clutch kit installed for $810. What a scam this company is. read more

Better off purchasing private party! They increase their price with outrageous fees! So a base price $6,000 will look more like $10,000. They will rip you off. If you do purchase & try to sell back an almost new ATV, they will low ball you and call you constantly to make "a fair offer" They will also charge you $400 for an oil change or $650 for a basic service on your ATV Better off purchasing from another more reputable dealer. RIDE NOW WILL SCAM YOU! read more

Got a Honda Rebel from here & took the class they offered to get your endorsement. Great Customer Service! I even got a Bluetooth, a Helmet, a jacket and Pair of Gloves. Salesman Vincent made it so easy and helpful even helped me order a bigger size of the jacket I really wanted and is shipping it to my house. Great Job Guys! I will be Coming back for my next purchase. Thanks again to Everyone that works here I really appreciate it. -Miguel read more

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WAAAAAY OVERPRICED!!! I called for an out-the-door quote on a KLX300 listed for $5,106. After the $250 military rebate, the bike should've been $4,856. The quote I got? $7,800. That's $2,994 in taxes, title, registration, and dealership fees--meaning only 45.6% of what I'm paying is actually for the bike. To put it in perspective, using the same math, a $20,000 motorcycle from this dealership would end up costing $30,880. Taxes alone are only $303--so where's the rest coming from? The only reason this isn't zero stars is that Sebastian, the guy who answered the phone, was polite and helpful. Ridiculous!!! read more

RideNow Powersports Tucson East - Screenshot of the bike I got a quote on - Motorcycle Dealers Near Me - Tucson, Arizona

The sales experience was awful, especially being new to the area. I responded to an online ad and was contacted by someone I assumed was a salesperson. When I arrived at the store and notified him I was there, he immediately handed me off to another salesperson without much introduction. The second salesperson jumped straight into discussing a trade-in. I told him I did not want to trade in my motorcycle. Right after that, he handed me a credit application. I told him he was moving too fast because I wanted to explore my options first. Although I liked the first Slingshot I saw in the showroom, I knew there were other models posted online at different store locations, and I wanted to compare them. He did not pressure me aggressively, but his attitude came across as, "What's the problem?" Yes, I was interested in purchasing one, but I wanted options and something that fit within my budget. He then told me they would need to run a hard credit pull for each vehicle I wanted to consider. To me, that was a concern because hard inquiries can impact a credit score. He never really went over the machine, its features, or what I was looking for. His main focus seemed to be getting me to fill out the application rather than understanding my needs and budget. Then another individual approached me without introducing himself. Based on my experience, I could tell he was the finance manager because he already had my application in hand. Again, there was no proper introduction. He simply presented numbers such as the out-the-door price, down payment, APR, and monthly payment. He also stated that another credit pull would not impact my score since I had already been approved through the manufacturer's bank. That contradicted what the salesperson previously told me, so the salesperson was at least partially incorrect. When I told the finance manager the payments were too high and outside my budget, he went back and returned with different numbers, but they were still higher than what I could afford. I explained that I needed time to think about it and discuss it with my wife, especially since it was already approaching closing time. As I was leaving, the second salesperson approached me again and asked for my decision. I told him the same thing -- that I needed time to think about it. He said he would contact me the next business day, which would have been Tuesday, but he never called. Overall, the experience lacked customer service, hospitality, professionalism, and communication. It honestly felt like they did not value or want my business. read more

I bought a ZX6R from these guys yesterday. I worked with Yahaira, Ty, Ben, and John (and a great mechanic whose name I don't know, but deserves a raise). I couldn't be happier with the experience I had with RideNow. I waited 37 years to buy a motorcycle and my first bike I bought a few months ago was stolen. I've been searching everywhere for a bike that reminded me of how I set up my first bike. I was about to fly across the country and ride home to Tempe to get something like this. But then I found a new listing for a pre-owned ZX6R in Tucson that had a lot of the same mods I had just spent all my money on in 2024. The bike had some issues that required RideNow to put a ton of effort into getting it ready to sell me. They spent the entire day yesterday working on this thing. I am so grateful for the time and effort the technician(s) spent to get this bike ready. I was impressed in the short time I got to speak to the technician. He knew I planned to ride it across the desert once it was ready and made it clear he was going to do everything he could to make sure I'd make it home. Once it was ready to go, knowing I had a long ride ahead, Ben double checked that I actually knew how to ride a motorcycle before letting me leave. I thought it was hilarious and I also really appreciated it. I felt every staff member I interacted with genuinely cared about me as a customer and rider. As soon as I got on the bike, I stalled it lol.. but I want the RideNow team to know I did make it back home safely with no other issues :) Please thank the mechanic for me who worked so hard to make sure this thing would get me home. The ride home was a blast. I really appreciate all of you read more

RideNow Powersports Tucson East - 2019 Kawasaki Ninja ZX-6R - Motorcycle Dealers Near Me - Tucson, Arizona

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We have used RideNow for the past four years. We have had only two negative experiences, and both pretty serious; however, the care and respect that Josh and the RideNow team have shown us really have been more than beyond the call of duty. We will always continue to use a company that not only recognizes when there is a mistake, but rectifies it and makes everything that much better. We have been working with Josh for months now, and his professionalism, positivity, and constant communication have really show us that he not only cares about our ride, but also us as people. Josh, you really made a difficult situation and made it into a pleasant experience, and for that you have customers for life! read more

I live 45 minutes away, so I scheduled a test ride online, which was followed up by a confirmation e-mail. When I arrived, the test drive guy said he wasn't expecting me. I showed him my confirmation. He came back, and said the ride was not available because I didn't confirm via phone call. That requirement was never mentioned prior, AND I had a confirmation email. I asked, can we still do it? He said "not today". I drove 45 minutes each way just to be turned away. Do not shop here. I told them they not only lost a sale, but any future business with me. Total clown show and a waste of time. read more

So when they install an upgrade your old parts are considered theirs. test it. You'll be upset too read more

Purchased a new Honda Pioneer & John D. went above & beyond to ensure we were happy with our purchase. Highly recommend if you are wanting a new off-road toy. read more

I got a brand new 2025 canam. Super happy and thank god I got the 4 year warranty. Otherwise couple weeks later noticed it was leaking took it in radiator cap was open and they asked me if I messed with it. FYI my first off-road vehicle all I know is how to put gas in it otherwise I don't know anything about anything. They handled that and it was free of charge. Showed me where it was and I'm glad they took care of me since it's under my brother in laws name. My only issue was that they left it outside and it got rained on. I know it's an off-road and ment to get dirty but I was waiting till I wanted too because we bought 2 at the same time and even my sister told me once it gets dirty it never shine the same. So I was waiting till the end of the year to get it dirty. Mind me I drove it off the lot with 2 miles straight to my garage. So that's my reason for 4/5 stars. Otherwise I been treated great. Idk the sales man's name and sorry for being descriptive he looks Italian skinny and tall, Treated me and my family great and took care of us even the sales manager hooked us up since we spent all day there and purchased 2 canams. I've also been there multiple times for parts/services and they do amazing. Shoutout to the whole team read more

RideNow Powersports Tucson East - I know it's petty but how it rained on it /3 I wanted to get it dirty on my terms. - Motorcycle Dealers Near Me - Tucson, Arizona

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I purchased a $50,000 Pro R at this place only three months ago. It is stock, no accessories. It's been sitting in my garage because it's too hot to ride right now. I went to start it today and was surprised the battery was totally dead. I tried charging it overnight but come to find out the battery is bad. I have a genius charger and it's telling me it's sulfated, it's a bad battery, nothing I did just a bad battery. It happens, I know a lot about batteries. Found out that Polaris does not warranty batteries, how cheap and screwed up is that. I called them and basically got nowhere. Profit before people will never work for me. Polaris needs to wake up and honor their products. Not cool! Gave an extra star only because my salesman texted me back right away. read more

Great inventory, good prices until you add all of the fees. Went in for a Kawasaki Terex 2 listed at $10,999 on sale. Didn't get financed so I said I will pay cash. It was almost 17K. They said "That does not include: a list of adds and fees, I said that's am additional 60%. They responded yes. Extremely deceptive advertising, that's illegal in many states. It was illegal here to at one time I believe. I will call the Attorney General, Heck I will go in. I live next door on Central. read more

I had a great experience buying a bike from here! Robert was amazing! He helped us right away showed us different options and wasnt pushy at all! He gave us plenty of time to decide what was right and then was amazing at explaining everything about the bike I chose as well as the process of bringing it home. If you're looking to buy I would recommend asking for Robert! read more

After an initial misunderstanding, General Manager Brandon Bailey made everything right. He earned my business and made me feel valued as a customer. His top notch leadership neutralized the misunderstanding and ensured that I received a great product and excellent customer service! Thank you Brandon Bailey and RideNow Powersports. I will be back for more return business on accessories and future motorcycles. I look forward to enjoying my new bike on many pleasant rides to come. read more

RideNow Powersports Tucson East - Sales floor - Motorcycle Dealers Near Me - Tucson, Arizona

I've bought several bikes here. No more. Every time I go in, I see more price gouging with add on fees. It is not uncommon to see the sales price increase by 45-60%. RumbleOn owns RideNow ("RumbleOn used a combination of debt and equity to finance the acquisition." ) More private equity bros ushering in late stage capitalism. I took in a bike for trade in. The trade in "value" was one half of what another dealer offered. Musselman sells bikes at suggested retail, an honest delivery fee + tax and license. No $600+ "doc fee". Out-the-door price is posted on the bike. Let's support them. read more

Bought a bike from them and now it's not starting. Their service department doesn't really seem to care or fix the issue. read more

I bought a new motorcycle from them. Communication between sales and service wasn't great, when I went to pick up the bike there was no owners manual and the clock on the bike wasn't set. Also the mirror needed to be properly adjusted. I'm still waiting for the Manuel so I can set the clock, in hindsight I should have done better research. I do like the bike . read more

I like the motorcycle I bought, but the joy ends there. They are rude, unprofessional, and have the worst customer service. Twice, I called with a concern. I was told a manager would call me that same day. I never got the call back. Do not buy here. read more

So, I bought my bike from them almost 1 month ago, and have only had the pleasure of riding my new bike for 1 week. It's brand new. They just built it. The key stopped working. You know, they key I waited 6 days to be made? Ya, the tumblers in the ignition switch stopped working. Now I have to wait 7 days possibly 8 days, to get everything re-keyd. I really like the staff, and they definitely deserve to make more than $50 for selling a bike. After all, they treat everyone like they're the most valued person of the day. I just want my bike back. Uuuggggg!!! read more

Run from this place,,, makes buying a motorcycle horrible,, add ons we're obscene,, even tried to sell me a 700 dollar battery plan!!! Costs are terrible ended up at muscleman Honda no over charge add ons assembly was paid by Honda and no crazy numbers added on,,,and even document fees. Terrible experience here never walk in again... read more

Extremely deceptive business. Went to buy 2 jetskis and trailer on sale for total of - $28,000. When given final price totaled - $44,000. They added overr 500 each for title and registration, 600 for GPS, 500 for lifetime battery, 1,700 for dealer prep (removing from box, taking off shrink-wrap, putting oil in, and starting), 1,500 for jetski trailer assembly (putting 8 screws in bunks, 2 tires on and 8 bolts for hand winch). Do yourself a favor and go to Phoenix area for better prices for same product. I went to Kelly's Kawasaki in Mesa and purchased same skis without trailer for $6,000 less. Lost my business for life. Will be going to Phoenix for side by side purchase in near future. read more

I go to purchase some tires for my DS650 and the wait wasn't to bad. I was told to head in and they would install tires that day because I live across town and don't want to return. Employee was nice and went back and asked if they could do the install and the agreed to since it's just a quick install for 2 front tires. As we walk out, we spot a 2013 Honda 400ex for $4999 and my son tells me he likes it so we go take a quick look then walk out. I call maybe 15-20m after we leave and sales person tells us to wait to do anything cause they are about to close but they will hold for us. I call Tuesday and make arrangements to show up Thursday to take a look and purchase it, employee tells us ok see you then. We show up early Thursday and I guess someone has put some money down but no 1 told us that we could do that or called us. Manager tells his employee to tell us that they can't do anything since money was put down so we leave. Manager doesn't even have the curtesy to come out and apologize to us for that's issue # 1. Few weeks later I place a order for the back set of tires for my DS650 and guy takes my info 7-2-22 and tells me my tires will be here the 8th and they will mount them for free cause it's purchased here. It's now 7-15-22 no calls or emails so I call and find out tires have been there since the 9th but no has called me. I was told employee has been out but no 1 else can call or email me?? I guess not. Now I was told to come early 7-16-22 and tires will be mounted for us free and quick since it's just the back tires only. So I send my son and he shows up around 9-10am then told to drop off and they will be done by 2pm. It's now past 4pm and still no call but I'll call in a bit I guess to check for a update. I call and they say about 35-45 minutes still. I ended up getting my tires maybe around 510pm. I would have to say bad communication and poor service due to making us wait even more for install. 35 minutes drive each way to drop off and pick up so more then 2 hours wasted for tires so that's issues # 2 & 3 now. Sales, manager and service need some better communication with each other. Sales employee was misinformed of the time about install or if they had work ahead of my tires. Manager should be out more checking if work is being done or if those tires laying there belong to anyone. Service department in back treated us well but I still think 2 tires shouldn't of taken 7 hours to install so that falls on manager or front office for bad scheduling. That quad should of been my sons 1st quad and not sure why any other employee or manager can't give a curtesy call for any issue that occur. I needed those tires by the 10th installed and ready to go for a trip and the 400ex would of been great to have also for this trip. Not sure if I will be back or recommend this place. *Service Department- I give a 8 for being polite *Front employee on phone - I give a 5 for bad communication and scheduling *Manager - I give a 3 for bad service assistance and poor in person customer service for no apology for that sale behind our backs I'm not sure if I would return or recommend read more

RideNow Powersports Tucson East - The Honda 400 we didn't get due to bad communication and post was still up for a bit ‍ - Motorcycle Dealers Near Me - Tucson, Arizona

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Bought a used motorcycle a little while ago. When I first bought it they overfilled the oil to a point where it was burping out of the intake. Let it go as an honest mistake and they fixed it. Noticed it was eating through oil and decided to give it an oil change and large metal chunks were in the oil. Do NOT EVER buy from this dealership. I was told the engine was in perfect running condition, but the rod bearings sitting in my oil pan say otherwise. Insanely shady business practices. By the way- a good few employees do not have motorcycle licenses. Take that as you will. read more

Don't buy from them. We wanted to love our cfmoto. We waited so long to buy one. The cabin gets extremely hot. We tried everything and finally called the sales manager. He said, "we are not the manufacturer." He actually blamed it on us saying we put a windshield on it. I told him they should mention the problem before anyone signs a contract. He actually said they had no idea about the problem bc they have never heard about it. I doubt that. read more

Ride now has not given people the best experience and I know this because I've been here around 6 times and the numbers are always shaky and the employees aren't always the best but I guarantee you the service I have received in the past two days were the best service I have ever received and the associate I was working with was Angel Cota, I walk in and he just got done with some clients and comes and greets me smile on his face and a firm hand shake and I already knew what I wanted and we we needed and he helped me out from start to finish, if I had a question he had a answer, if I was shaky on a price he said let me work it out and if he couldn't lower it there was a good reason backing it, out of everyone working at ride now Angel was on top of it and if you ever decide to purchase or finance from them ask for him when you walk in I'll also leave his card at the bottom of the screen he just genuinely cares about you and his service read more

RideNow Powersports Tucson East - Angel contact info - Motorcycle Dealers Near Me - Tucson, Arizona

I picked out a bike I liked it was $6700 on the final paperwork came down. It was $9500. They charge you $500 for some battery lifetime nonsense was not happy with it. read more

They were very prompt and professional. Roman in service department explained everything really well. And mike at the service desk gave us great direction on what to buy & not buy. We're 2 middle aged women who are new to this world & love it!!! Ride Now treated us great! Nancy & Susie read more

RideNow Powersports Tucson East - Motorcycle Dealers Near Me - Tucson, Arizona

It took some time to get used to my Ryker and the guys in the service department were pretty cool about some mistakes I was making with my bike. They were patient and helped me and discovered it was operator error, me being the operator! Oh I would definitely go there again and I would definitely refer a friend! just in case you're wondering this little baby was reasonably priced. You should go down there and check out all the stuff they have it's a pretty good place read more

RideNow Powersports Tucson East - I love my Riker - Motorcycle Dealers Near Me - Tucson, Arizona

Deceptive advertising. Advertised price confirmed in call to store. I then: 1) bought helmet, 2) got motorcycle insurance coverage, 3) arranged a lift from Phoenix to Tucson. I called back to make a deposit and secure the motorcycle...was told there were undisclosed "fees" of an additional 45% of the advertised price. Deceptive. Bad practice. Must be discouraged so that advertised price can be relied on by consumers. Won't buy from them at any price now. read more

Sales team is unresponsive, unethical and not in the least but transparent!!! I called about a Can-am Spyder on their website. I spoke to Heather and explained I lived in the Phoenix metro area. She said she'd get me the info and call me back that evening or the next day. Never did! My fourth call I got a manger that told me I would have gotten better service if I had shown up instead of called 4 times! Seriously? Why would I drive there just to find out instead of calling me back with the info I requested they took a deposit from someone out of town while I was waiting for her to get the info and return my call??? I was already pre-approved to buy a Spyder but they agreed like they couldn't be bother to take my money. Unfortunately, this seems to be a common RideNow practice! read more

Don't bother. I came here looking to upgrade my motorcycle. All I wanted was them to give me an out the door price and to look over my trade. All they were concerned with was getting my name and social security number. And when they couldn't get it they told me they'd get me a price. Then let me wander the show room for an hour.. read more

Stopped in to look at a specific bike and Doug took great care of us. He was not pushy at all and let us look around quite a while. When we picked a bike he didn't know much about it but went out of his way to get us some info. It was late in the day and we needed to hit the road and Doug made sure our bike was ready for us asap. I highly recommend working with Doug for all your motorcycle and/or riding needs. read more

Went here today and Doug greeted us and answered our questions without being pushy. We came in for a specific bike and a different model only half the price caught my eye. He wouldn't have had to try hard to talk me into the more expensive model, but, he didn't even try. Instead he gave me space to make my decision and I walked out with exactly what I wanted and got a great deal in it as well! read more

These dudes must really not want to make a sale. After browsing the floor for 15 minutes checking out their 600's without anyone coming up to me, I sought out a sales guy and tried to ask a pretty simple question about a bike I would possibly trading in. Before I could finish my question the guy gets a phone call and says "hold up I gotta take this" and walks away. He gave me a crooked look like I was stupid and says "yeah we don't sell Harleys here." Only if he would have let me finish what I was trying to ask would he have known that I would have been trading in that bike and buying a new one full in cash. Best part was he wanted to go pow wow with his buddy in the back of the store (in clear view) and completely disregard me. My best advice for anyone in the market is go check out the Ina location. I had a completely different experience with the guys up there. read more

If I could rate them below 1 star, I would... Very unhappy and unsatisfied. Took our side by side in January 22, 2021 and received it back 3 months and 5 days later WITH ONLY one of of the three requested repairs completed. Obviously we do not have another 3 months to wait to have these other repairs addressed so we took our "ball and went home." We understand there is a high demand for these services in Tucson right now so we expected a longer-than-normal wait to have it repaired but 3+ months.... It is important to mention throughout the process we were given numerous completion dates, all of which they failed to meet. They will never receive our business again. read more

All of the RideNow dealerships have ridiculous fee structures ($600 for doc fees? Seriously?), but these folks don't even respond to inquiries about their bikes. I emailed several times - got back an auto response from the manager and eventually a short response from the internet sales specialist (Alexandra) but she never followed up on my requests for information. I followed up with her to try to get a response and got nothing. It was like they were trying not to make a sale. I won't bother to even look at a listing from any RideNow in the future. There are good reasons why their reviews are so bad. read more

Added a star. Ride Now East is the best place to price match tires. Sometimes they cannot get the best price but it is often very close and they will still mount the tire when it comes in. They have a great selection of different new and used bikes and off road vehicles. Parts department is a little limited, but the essentials are there. Plenty of riding apparel. They also have a reward program, which expires every calendar year, so I have missed out. You can also create a profile on their site to track your orders and services. Only issues I have had is sometimes (2 out of 10) employees are talking and not noticing, one time (out of 5) the tire was mounted backwards, and the service department will not work on BMW motorcycles. Finally I like any of the Ride Now Events that they have. They are good times to chat and visit. read more

Would NOT recommend RideNow to anyone! Under no circumstances should anyone tolerate this place. We took our Polaris quad in for a gas leak. They said it would be ready on Friday. They called us on Friday afternoon to say that the carburetor needed to be rebuilt. Cost: over $500 and they needed $90 up front to pay for the parts. That sounded a little steep. We checked online and found new and rebuilt Polaris carburetors for $35 - $70. When we called to say that we were going to replace it ourselves, Oscar told us that there would be a $170 charge to diagnose the problem. Are you kidding? I called and talked to Robert, the service manager, who told me that he was sorry I couldn't afford to have my quad repaired. Rude and arrogant. I explained that we felt as if we were being seriously overcharged for the diagnostic and he compared the cost of the diagnostic to going seeing the doctor. Really? Interestingly, the quad would not start at all when we took it in. When we picked it up, the service person started it up and drove it onto the trailer. How'd that happen? Needless to say, I will never refer or send or do any business with this dealership. read more