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    Steak ’n Shake

    2.1 (121 reviews)
    InexpensiveFast Food, Burgers, American
    Open 10:00 am - 12:00 AM (Next day)

    Order Steak ’n Shake Delivery

    Steak ’n Shake Photos

    Business Info

    STEAK ’N SHAKE ATMOSPHERE

    What's the vibe?
    Casual
    Moderate noise
    Good for kids
    Good for groups

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    Recommended Reviews - Steak ’n Shake

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    Garlic burger with fries
    Christina C.

    We tried this location for the first time since moving back to the area in 13 years. It's mostly exactly how I remember it- with the addition of self service drink and order stations. It could use a deep clean/sanitization and repairs but for it having been here FOREVER, I'm pleasantly surprised. We ordered 4 meals- kids hot dog, kids cheeseburger, western burger, and garlic burger. The hot dog was sliced down the middle which was great for a 3 year old! She requested relish and ketchup and was very happy. They enjoy the apple sauce pouches and milk to drink. The kids cheeseburger is huge and really should be shared between the kids but they wanted two different things so we caved. Burger was a hit! The western burger was delicious with enough sauce. The chili was delicious and we added onions and oyster crackers which added to it. Very similar tasting to what I remember. The garlic burger was delicious and I enjoy their fries. I added extra sauce this time. I'd stick with just the regular. There wasn't added flavor, rather added mess. But there was nothing wrong with it. I get the soda system but the scanning thing is annoying. We did have to ask them for the kids meal milks, and the extra onion we paid for on the chili but it wasn't an issue. Definitely a nostalgic place with yummy burgers. We will come back for a treat. I'd say the one in Vero was friendlier but not because of anything negative.

    Today i went to Steak 'n Shake and got a bacon double burger with a shake and fries. When i got back to my hotel getting ready to eat my food, i only had a top bun, lettuce, sauce and pickles. I drove back to get my order corrected by this point my shake melted. I gave an employee the box with the receipt on top of it. She looked inside and took the order back to be corrected and i asked for another shake. She asked "what's wrong with the shake" i said it was melted. I got my burger back and she brought me my shake in a glass, i let her know that the shake was to go and she said "oh im sorry" and i said "oh don't worry about it" Then another employee comes out with the female and has the shake and said "was there something wrong with the food" i said "it's been fixed already" she then proceeds to say "oh because she said you were being rude and she's a minor" i then asked "how was i being rude?" She responded "oh i don't know but she's a minor and we don't tolerate that" . This entire experience was extremely unprofessional.

    This is what a new milkshake looks like. Your uncle and ruffus left his ice cream in a car for 3 hours.
    Manny C.

    Avoid this place like the plague. I ordered a chocolate milkshake with NO whip cream and NO cherry. They hand me the milkshake with whip cream AND cherry. I let them know I didn't order it this way. The person snatched the drink out of my hand. They scooped the whip cream out in front of me and hand me back this cup of disappointment. If you want a milkshake buy from a small local place who gives more of a crap as this place is equal to banta fodder. Disappointed doesn't even start to describe this cup of sadness. Avoid steak and shake on New Haven.

    A1, anyone?
    John B.

    We have been patrons of Steak 'n Shake for many, many years! In all that time, I regret to say this particular location is THE worst I've ever experienced while dining at any Steak 'n Shake restaurant. After reading the other reviewers comments, I concur that the problem HAS to be management related. My last two previous visits here were almost identical in the types of problems I'm going to write about here. Once inside, I had over a 5 minute wait to be acknowledged or even greeted, even though several servers saw me. They did nothing, as they walked right past me. I finally caught the attention of what I believe was the manager, in a pink shirt. From behind the register, he asked if I was being helped. I replied no and I've been standing here for quite a long time. He seated me. After being seated, I had another 5 minute wait. No one came to welcome me or to take my drink order. I had to catch the attention of a server that was sweeping. She walked towards the kitchen, with hardly a word to me and I could hear her tell someone I was waiting. At 11:30 pm, the place was not busy, only 7 small tables of people eating. 5 tables had not been bussed, plenty of soiled plates, glasses, napkins, etc. The floor, in general, was very messy, including an A1 bottle on it's side, strewn napkins, a partial hot dog, and scatterings of french fries. My two top table was very wobbly. There was a wad of napkins under one leg in an attempt to stabilize it, to no avail. Good thing I don't get seasick.. There was a big greasy spot on the seat, right where I was to be sitting. I had a server bring me some napkins and I wiped the seat clean. A young woman approached and announced she would be my server and would be taking care of me. Her name was Destiny. Once Destiny took over, things went well, surprisingly, since moments before I was ready to walk out! She took my drink and food orders promptly. She correctly brought out my drink and cup of chili first, as I requested. Then she delivered my burger and fries. The food was fairly typical of what you'd expect from ANY Steak 'n Shake. I had no issues with Destiny or my food. Destiny was the ONLY saving grace about this visit, as I was certainly ready to walk out before she took over. This situation really bothers me, for a whole lot of reasons. First, in January, I had occasion to write a stellar review of another Steak 'n Shake location, the store located in Trinity, Florida. I had a wonderful experience there and I wrote quite highly about it! That review is here on Yelp if you'd like to read it! And mainly because the problems at this Melbourne location appear to be ongoing, in spite of multiple complaints and issues from other patrons' reviews. It appears as nothing is being done to rectify the issues. In closing, I'm writing this unbiased and honest review in the hopes that my hometown's Steak 'n Shake can become The Best one around! And, after completing this review, I will be contacting the corporate headquarters, via the phone number listed on my receipt, to voice my concerns. Let's see if anything changes. I hope it does.

    The shake came out first and it wowed me. My favorite part is how nice the waitress Donna.
    Thang H.

    The place so far is fantastic and the burger didn't even came out yet! The shake came out first and it wowed me. My favorite part is how nice the waitress Donna. She was extremely respectful and was ready to get us whatever we needed. She didn't even let us to get up to get our own ketch up. Nuff said.

     a burger and french fries

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    1 year ago

    Best fast food burger ever. The inside of the restaurant was clean and efficient. The staff was friendly and helpful. Thank you

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    1 year ago

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    7 years ago

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    2 years ago

    Probably the worst hamburger I've ever tasted! Thin and way overcooked!! Never again will I ever go there!

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    4 years ago

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    3 years ago

    Madie and Donna were great! They helped us order and make the food! Great staff overall

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    5 years ago

    Waited over 15 minutes for a shake. They made me pull forward and my fries were only half full

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    5 years ago

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    3 years ago

    Food is nasty, customer service is terrible fries where cold got told they would take my order in a min and 10 min went by !

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    4 years ago

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    Page 1 of 4

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    Review Highlights - Steak ’n Shake

    Read a lot of bad reviews when I looked up this Steak 'n Shake location, but when we dined in it was exactly the same service from back home, nice waiters/waitress, fast service and delicious food

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    Hangry Joe's Hot Chicken - Jr. Sando, Loaded Mac and Cheese, Waffle Fries

    Hangry Joe's Hot Chicken

    3.5(30 reviews)
    1.5 mi
    $$

    This is a new place in towel it's hard to catch him with open with the hours that I've been…read moreworking. They're finally open when I was in the area and stopped at. There was nobody at the door and nobody behind the counter and a sign that said order at the kiosk. It was a little odd it really gave ghost kitchen vibes. What's the order was entered into the computer and paid somebody came out from back of the kitchen and began to make my food. I'm not sure if he even said hello to me but he did his job perfect. Once it was done he put it up in the window and I was able to take it. The store is a great paint shop inside it's just so weird that you can't sit there and eat your sandwich. Now the chicken sandwich itself seemed like it was massively over size. I had chicken breast hanging out both sides of the bun. And it wasn't a crappy Patty that you're used to at normal fast food places. It was pretty good a nice juicy and a Buffalo wasn't too spicy it was great. Only question is that these chickens at their serving up have such big boobies that I'm wondering if this is a Turkey breast. Of course it's not a Turkey but it's so big it'll make you think it was. Overall I'm looking forward to coming back and trying some more menu items.

    Our total order was $70( With other people's order ofc) 1…read more Orders were Wrong, I asked for all flats and Crispy Wings, They were soggy and tasted like straight fat. 2. The Wait was longer than 15 minutes( 45) 3. My girlfriend's chicken sandwich was absolutely disgusting. The chicken was hard and tasted NOTHING like Hot Honey. She also asked for no coleslaw and there was still slaw on the sandwich. Please stop Hiring people who can barely speak english, I had to repeat myself 5 times for one thing. Horrible Experience. Wingstop is better than this. The place was nice.

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    Hangry Joe's Hot Chicken - Interior

    Interior

    Hangry Joe's Hot Chicken - Soy Garlic Naked Chicken Wings

    Soy Garlic Naked Chicken Wings

    Hangry Joe's Hot Chicken

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    Breakfast In Havana - Big Cuban

    Breakfast In Havana

    4.7(95 reviews)
    0.7 mi
    $$

    We have wanted to try this place for awhile now and we are so happy we did!…read more I ordered the Spanish chorizo. It was very good. I wish I had purchased sauce to go with it as the sausage wasn't as spicy as I would have liked nor the omelette as moist but it was still delicious. My side was the fried plantains which you can't ever go wrong with and to drink, an iced caramel cafe con leche. The drink was strong and tasted very good. For $5 that was a decent drink. My husband had the Big Cuban and wanted to go back a different day soon after to get it again. We didn't because financially it would have been a poor decision for price and gas but still that says something! We will definitely be back when we are in the area. It's cute inside- and can get busy so I'm told. They have a counter to order and they bring your food to your table.

    Experience: It was 10:00 on a Tuesday and we stopped in for breakfast…read more Facility: this is located in a strip mall and you might miss it if you're not paying attention. It's a small place inside with tables and chairs and could maybe fit 30 people. You order at the counter and they bring it out to you. Service: it was great, and Gia was so nice! They were very patient and accommodating to our requests. And also patient as it was our first time and tough to choose what to try. Food came out fairly quick and was fresh and hot. Food: Amazing! We loved the torta type omelettes filled with veggies and meat. We ordered the ham omelette with maduros (sweet cooked plantains. I lived in the Caribbean for 10 years and these were the best maduros I ever ate. They were so yummy crunchy caramelized on the outside and sweet and soft in the middle. Just perfect! I ordered the vegetarian omelette but added sausage and cheese. LOL! It was soooo good. Then I ordered grits on the side... they were so creamy and tasted just like sweet corn. Overall: we will absolutely be back! The food was soooo good. And they had so much more things we want to try now. Thanks yall!! 5/5!

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    Breakfast In Havana
    Breakfast In Havana - Picadillo Hash

    Picadillo Hash

    Breakfast In Havana

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    Wawa

    Wawa

    3.7(30 reviews)
    1.6 mi
    $

    We come here when in town with our kiddo for nice cold custom smoothies. I can stand the computer…read moreordering and kiddo places ny order unfortunately it's the only way you can order. So much for customer service! They yell out your number and leave it on the pick up counter. I do have to admit I do like their smoothies, and the optional add ins they have. I wish they had and informative nutritional information foe those of us that have to mandatory keep track of sodium, protein and sugar for our health. We all loved!! Mango, passionfruit and strawberry! I would order food if the proper nutritional information was readily available and substituting! I took off 1 point for that!!

    Went there a few times around midnight to order milkshakes and they weren't available to order on…read morethe computer. Then I go there tonight and it is on the screen to order milkshakes so I put my order in and the girl came up to us and said oh, we can't do the milkshakes now we already tore down the machine. When I told her I already put my order in on the machine she told us that it was a mistake it shouldn't have been on there. Like how is it the customer's fault that you didn't update the machine? She was very rude about it. I understand not being able to do something after a certain time, but we got there before the time they stopped doing milkshakes. The least they could do is update their computer system so that way customers don't order something and get told that they cancel the order. Especially after we've waited 15 to 20 minutes on our order to be told we're not getting it. Then my husband was accused of stealing a sandwich, because he grabbed one from the hot case and put it down to go grab a drink from the cooler and when he came back the sandwich was gone. A manager came out and asked him where he put it, if it was in his pocket. My husband said no I placed it down right here, pointing to the counter, and now it's gone. She went back into the office and looked at the cameras and saw an apparent homeless man come in and take the sandwich and walk out. No apology for accusing him of stealing, all she said was well I guess I accused the wrong person. And walked away. This Wawa location has poor customer service, poor management, and not very accommodating to customers.

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    Wawa
    Wawa
    Wawa

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    Steak ’n Shake - hotdogs - Updated May 2026

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