The food was great. It was our first visit - the Florence KY team is excellent and friendly. They…read moreare helpful and the inside of this location is very clean. The supplies for customers is well stocked and clean. My kid loves this place and we've been 3 times in 2 days. One thing about the Raisin Canes APP is it's a complete dinosaur. The location will be required to physically give you an actual physical , plastic rewards card by request only, and tell you to take it home and register it. The registration process is a dinosaur. If you don't choose a prefix for your name, e.g. "Mr, Ms, Miss..." it will not let you register. Talk about the 1980's. You can't see your password in the registration process to be sure they match. You'll never get this time back. And the Rewards, "card number" they require and the registration code on the back of this physical card is so tiny you'd better have a magnifying glass, don't be a grandparent, and have lots of patience. After 45 minutes I'm done trying to register this card. Too bad they don't join the modern world and just people sign up on the app without a physical member rewards card in our to earn rewards. In spite of this major letdown of the corporate office/ this restaurant and staff is fantastic and deserves full stars for excellence in every way. The "Raisin Canes", chicken was fresh and hot every time. Light, crisp batter. The fries were perfect, hot, fresh and crisp. And my kids love the Texas toast. And again this staff if absolutely top-notch! Good front end people who deserve to be there. Today we went back for lunch and a pleasant associate brought our food directly to our table. The presentation is beautifully arranged and clean baskets and paper. All new service-ware, everything looks and feels nice . I recommend this place! We'll be going several times per week. My kids are insisting on it. I'll have to wait for them to get modern and maybe get the app right (customers should NOT need a physical card) to register within a few years when they join the 2020's. But you should go to this location. They do Customer Service and chicken "right!" The line for drive thru is around the building and down the street for a reason. But go inside it's worth the experience. The bathrooms were clean also. Impressive.

No do have them cater.... Food wasn't ready. Disorganized, and horrible customer service.read more

elena was a 10/10 server, food was good. was checked on many times. food came very quickread more

I'm really disappointed with my recent experience at Skyline Chili. My girlfriend ordered a…read moreburrito, and when her food came out, we found a hair on the lettuce next to it. It completely ruined her appetite and made us question the cleanliness of the kitchen and food preparation. Mistakes can happen, but finding something like that in or on your meal is unacceptable. We were expecting a clean, enjoyable meal, and instead we left feeling frustrated and uncomfortable. I hope Skyline Chili takes food safety and quality control more seriously so this doesn't happen to anyone else.

sooo delish! couldn't believe i found a halal spot here. it tastes great too! will be back.read more

The food is good, the service is nice. The only thing I need to add some music and a good location.read more

Okay, this is perfect for casual dining when you are craving quick, good value, and wonderful…read moreflavor. I chose the tenders at medium heat, cheese fries, and unsweet iced tea. The fries were perfectly seasoned, and the melty cheese was an amazing choice. My tenders had great flavor, though I do prefer a crispy exterior, and it was on the softer side. My son chose the tender sandwich-hot spice level & fries. He loved every bite. Of note: the Dave's sauce is a MUST try for those tenders! Great family friendly dining with friendly employees.

Probably the best hot chicken I've had in Northern Kentucky (Joellas isnt very good in the area;…read moretheir branch in Lexington is much better). The flavor and heat are pretty good - dare I say it, perhaps giving Chick Fil A next door a run for their money. Their signature sauce is pretty good too. The fries are unbeatable- better than Chick Fil A and Joellas in my opinion. The manager and service members were very helpful - the manager was actively in the dining room helping clean up and asking if she could serve guests. Also pretty cool artwork on the walls. They definitely captured local culture.

Bj made the whole experience at Texas Roadhouse honestly from the second we walked in he was super…read morefunny, talkative, and just had great energy. He kept us entertained the whole time especially with that fishing story still not sure if it was real but we were invested. My girlfriend may or may not have given him her number, but hey... game is game ‍ And our server was amazing too!! Super attentive, friendly, and on top of everything all night. 10/10 experience all around definitely coming back!

The cherry on top to an awful week for my family. If I could leave zero stars I wpuldI urge you not…read moreto deal with the Manager Eric Schafroth. And if possible to visit another location if not another restaurant entirely. We went there on a Friday for a late Father's Day meal. I picked because my father likes this. It was a long wait but we are used to this there. Our waiter was subpar. She brought out roll after roll basket as those are quickly made. But when we ordered fried pickles they never came. We explained we didn't want them anymore because we waited too long. And then our food was almost there. We asked that it not come and be taken off our bill. She never said sorry and just agreed to. They brought the pickles anyway halfway through our meal and we said no. They gave them anyway and said it was free so we took it. Then my grandmothers steak was not well as ordered and it was rare/pink. We sent it back because she couldn't eat it. Understandable. Then the manager, Eric, brought it out. He practically threw it at her and said here. My grandma looked conflicted almost didn't want to eat it because it had been so long and we all finished eating. So she said that. And asked please for a box. She took it and he started by saying he was waiting 4 minutes back there for it and we all noticed his attitude. She never speaks or gets upset usually. Never at all. But when this really upset her she had to say something. She responded upset, and said it was much longer. It had been. Then the waitress came by and we asked for it off of our bill. She said she'd get the manager again. Eric. So when he came back, we explained that we wanted the steak took off. He said he'd checked and it actually took nine minutes. So he was a liar. Then Eric said we could either take the steak home and pay for it or he could take it off our bill, but we couldn't take it home. Why couldn't we take it home? It was their screw up and if they took it off the bill what would they do with it? Trash it? Waste it? Probably. So we were very upset then. Pissed. He was giving us a lot of attitude and being very rude. We said someone was being rude and he said who? Uhm. You! It was you Eric! Then he said me? I'm just giving right back what I've been given. Treating you how I'm being treated. You NEVER do that in customer service. Whether the customer is awful or not. And we were not being mean. We had been very patient and asked nicely. We explained our issues. He was very rude and the one who did it all. We were just upset customers with a bad experience. My brother said respectfully that's my grandmother and you were very rude to her. Disrespectful. She was just upset with the circumstance's. My dad chimed in a few times. Then Eric said well then we're gonna take this off your bill and then leave. He said then leave almost like get out of my store. So we said fine we'll leave. We don't want to be here any longer. When my parents went to pay they took off the pickles but not the steak. After they took the steak from my grandma and said she couldn't take it home. What a jerk. It was very unprofessional and never have I ever had an experience like this. We had to end up paying for the steak. I've worked a front desk before and my family has worked with customers. No matter how upset someone is, you must smile and be nice back. You hope that they will calm down and apologize or eventually leave. But you know at the end of the day that you did all you could do and you were nice. Because if you would've spoken out you would've escalated the situation with the customer. No one should ever act the way he did. It's not the first issue we've had with the Florence location. They have messed up our food many times before. We have received free meal coupons before because they brought out the wrong food or missed items. Most of the servers had been alright if not wonderful so it is a management and kitchen problem. All in all, it was a bad experience and we will NEVER be back to the Florence location, possibly any other location. My heart truly goes out to any of the good servers who work under him. And every other server/manager at a restaurant who is exemplary. I'm so sorry one guy like that has to make everyone in your industry look bad. We have had many good experiences among many other restaurant chains. We will definitely be looking for a new place with rolls to eat at.

If you're looking for a spot that can satisfy everyone in your group, Drake's is always a solid…read morego-to. The menu is huge. You've got everything from burgers and loaded fries to sushi rolls, which sounds like an odd combo but somehow works perfectly. The vibe is casual and upbeat, with TVs around for games and a lively crowd most nights. It's the kind of place where you can go with kids, meet friends for drinks, or just grab a quick dinner without feeling rushed. Food-wise, the burgers are consistently good juicy, flavorful, and actually cooked right. The sushi is surprisingly fresh for a non-traditional sushi spot, I love the surf and turf roll, me and my husband get it everytime, and it's a fun option if you want to mix things up. The appetizers are definitely worth it too, especially if you're sharing.

Wait service is always good here. Staff are attentive and quick…read more However the place is just not clean. Bathrooms are unkept with soap needing to be filled and trash cans emptied. We sat outside last night and there is litter all over the place. (See photos). We had to try 4 different tables to sit somewhere without trash and food on the ground at our feet. And the outside tables were sticky. Once we saw someone wiping down tables. Not often enough in my opinion. And food is not the best. Extremely salty and greasy. The Caesar salad was good but the patty melt lacked the flavor punch I expected. I only ate half of it. My husband said the same thing about his morning glory burger. Happy hour specials are decent but probably not good enough for us to come back for our regular Thursday happy hour meet up.

This location has your standard TRH fare - decent steaks and other food for a decent price. It is…read morealways SUPER crowded though, to the point that I usually just park in the Walmart parking lot next door and walk over. This is not usually a deal-breaker though - the reason for the three star review stems from our last visit there. We were sat next to two loud and full tables (with extensions out) and then to top it off, we spotted a roach scurrying around on top of our table. We got a server and a manager over ASAP, who apologized, but then started to walk away before my wife said "uh... do you plan to clean this table please???" which the manager sheepishly did. They ended up taking off 25% from our bill, but felt the whole situation wasn't really handled well. I would come back here, but YMMV.

Cold (old) rolls to begin with, sticky table/floor. Salad had way too much dressing(Caesar),…read moreroadkill was overcooked and overseasoned. Ribs were like slingshot ammunition (rubber), the coke was even shit there.

When I worked in Camp Washington this was a lunchtime staple. I always recommend the chicken Philly…read more- it's incredible. The fries are great too - add the seasoned salt on them. The restaurant is really small and is best to get the food to go, but you will not be disappointed.

Definitely a solid spot for a gyro and some fries. I prefer this location over other nearby Steak…read moreand Lemonade spots. However, I would advise calling in your order ahead of time. The fresh hot meals take some time to prepare and they can get pretty busy, particularly around lunch time. It's a bit of a wait if you order in store. The parking a lot can be a shade chaotic as well, but the food is worthwhile. I will definitely be back for more.