Compared to most Stater Bros, which are smaller neighborhood-sized stores, this one is much larger and therefore carries many more items and larger quantities of popular items. It also feels like the busiest Stater Bros in the area. Because it can be busy, the parking lot can be a bit of a mess with people jockeying for the closest spot. I usually park closer to the In and Out, but then you have to make sure you avoid their drive-thru overflow. Since Stater Bros doesn't have self-check-out (I'm leaving out the debate on this one, just stating a fact), if you only need a few items, the lines can be quite slow. Even on the 15-item-or-less line, everyone appears to have the max. The workers I've experienced have all been very nice and professional. Prices can be hit and miss when you compare to Vons/Ralphs, but they won't rip you off. read more

I have been coming here for 27 years and tonight I came and brought a coupon they sent nearby residences. They had one coupon for $10 off $50 and it was the only coupon in the group that did not have an expiration date. The manger tonight would not accept it and accused me of cutting off the date in front of people. I know how to cut a coupon and i am ashamed for the behavior this manager demonstrated . I am also a manager and I deal with customers at large credit union that would not treat loyal customers like this rude manager. He lost a loyal shopper and lied about his own coupon not having an expiration date. I will be telling everyone I know about this experience and visit other markets in my area from now on. read more

Always clean and they make the best cakes here !!! So pretty and delicious! They always have fresh fried chicken and that's a plus . Always great service here . My favorite stater bros and it's 15 mins from me . read more

Stater Bros. Markets - Great huge box for 3 tier cake - Grocery Near Me - Orange, California

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I've been coming here for years, and this is the nicest Stater Bros with the nicest people. First of all, the store is well designed and always clean and well-maintained. They have a nice deli, sushi station, freshly cut fruit selection, etc. It's much more upscale feeling than I'd expect from the outside. The meat is excellent, and the butchers are knowledgeable and helpful. They have helped us with many a special order over the years, and when we have guests over, people often compliment our meat and ask where it's from! The best part about this store is the employees, who are helpful, friendly, and clearly take pride in their work. Many of the same people have been there for the many years we've been shopping here, and their experience shows in the quality of service. You'll often see the managers walking around and helping out, and if you look like you need assistance, someone is sure to jump in! read more

I have shopped at Stater Bros #165 for 29 years and most of the staff is great but I recently noticed a big change in attitude with a new cashier named Debbie W. She is always rude and short with customers, other cashiers and bagers and I try to avoid her as much as I can. Today I had no choice due to limited cashiers. One of the cashiers asked her a question and she lost it. The other cashier shot me an embarrassed look as did the bagger. This is not an isolated incidence and I cant understand why she still works here. read more

Updating my review since it's been a while since I did the last one. Adding an extra star for the couple of cashiers that make an effort to have a little personality - a little interaction goes a long way for me - we go there often enough so they will recognize us and say 'Hi' - and the butcher staff are always friendly, they'll greet us with a smile, and will wish us a nice day - but other than that, customer service of courtesy clerks and others throughout the store haven't really changed. It feels like if they don't make eye contact, they don't need to interact with us. Today we happened to go to the market early, and we spotted some chicken pot pies where they keep their cooked chickens. They were only $5.99 so we didn't really have much expectations, but we got one to try. When we were checking out - the cashier asked us if we had ever tried the chicken pot pie and we told her we hadn't. She said they were really good and that we would definitely be back to get it again. Well, she was right! It was pretty good for the price - it had a lot of chunks of chicken breast, plus peas and carrots (probably the pre-frozen type), the gravy was good and the crust was real flaky. We would definitely get that again! *I probably shouldn't be sharing this - because the word will be out on these tasty little pies! read more

Stater Bros. Markets - Hot and Fresh Chicken Pot Pie! - Grocery Near Me - Orange, California

​I am writing to share a disappointing experience my wife had at your store. While checking out, she attempted to speak with the cashier, who completely ignored her and offered no response. During the payment process, the cashier was very sharp and rude when my wife was using her credit card. This was unprofessional and made for a very poor shopping experience. We've always appreciated Stater Bros., but this interaction was unacceptable. I hope you can address this with the staff working on 4/23/2026 read more

I had to run in for some last minute items and stopped by the deli counter for some meat. Maurice was so sweet and went out of his way to make recommendations! Thank you so much Maurice for your time , if you need any good cuts stop by for Maurice !! read more

So happy about how our Mario themed cake turned out!! I went to stater bros with cake toppers hoping I can get a simple cake that's red, blue, green and yellow to match my toppers. The lady at the counter showed me a couple of pictures of Mario themed cake to see if I was interested in any of those. I decided on one and it came out better than I could imagine! Everyone complimented us on the cake and most importantly my son was very happy when he saw it! The service was awesome and the cake was delicious and affordable. Five stars! Side note: there are a couple of imperfections but that's because our toddlers got their fingers in it before we could stop them. We fixed it up as best we could. read more

You get one star for being manipulative. Stop moving items and placing them in aisles that make no sense for the sake of your attempt at getting me to stay in your store longer. I will simply stop shopping here since it's so inconvenient. Overpriced items make it even worse. Will not be returning again. read more

I've always liked Stater Bro and I've been going to them for sometime. However, today I went into the store and bought a chicken pot pie that they make in the bakery. I just think they're delicious. However, the first time I bought it it was 499. The second time I bought it it was 599 and then today it was 699. I think it's ridiculous that they raised things a whole dollar what happened to raising a quarter or $.30 it's just crazy the more I go to the store 4groceries the less I wanna to go !! Cat read more

I was on the hunt for a plain white cake at the eleventh hour. This was my last chance at a market to find what I needed. The woman at the bakery counter, total ROCKSTAR (wish I would've asked her name). She asked if I had 5 minutes and what flavor cake I wanted. She pulled a cake from the walk-in and iced it she the way I needed it. She saved the day! Things I learned, next time order the cake in advance. And Stater Bros bakery has a good price for a basic cake. THANKS again for the amazing customer service!! read more

I stopped off today at Stater Brothers and my cashier was eugenie not only was she kind fast and wonderful and a breath of fresh air. I told her about my sobriety, and even though there was people in line, she took one moment out to give me a hug and wish me the best. She literally made my day. What a great woman she is thank you, Eugenie. read more

I have been going to this stater bros for years now. I order my groceries online and use the pick-up service every week. I have gotten Angelica as my personal shopper dozens of times and she is absolutely fantastic! She is a great communicator and always tries to accommodate to my food preferences on my orders. She also always picks great substitutions if they don't have what I originally ordered. She brings my orders out quickly after I arrive and is always incredibly friendly and thoughtful. I adore her and she makes shopping at Stater Bros so easy! read more

I would like to write this review to formally thank the team members at this location for a wonderful customer service experience. This week, I had forgotten about St. Patrick's Day and my son brought up on Tuesday night during dinner that we didn't have corned beef this year. I told my son I'd go check the neighborhood Stater Bros. Markets to see if they had any left. On Wednesday at around 1:15pm, I went to the store and did not see any corned beef displayed so I asked the gentleman at the meat counter if there were any left. He told me that the store had sold out of them. I told him about forgetting it was St. Patrick's week and he immediately proceeded to tell me that he would have a case ordered for me that would arrive the next day. He asked a lady who was also there to place the order and they told me I can call the next day to see if the case has arrived. On Thursday, I called the store and the person who answered the phone checked the back and let me know that there was a case of corned beef available. I went to the store and the two gentlemen at the meat counter went to get the corned beef from the back and priced it out for me to purchase. I want to commend the team for providing such exceptional customer service. Service like this is hard to find and it is service like this that make people want to go back to your store. Thank you for a wonderful experience. read more

I love the bakery here at this Stater Bros. They have always been so friendly and they make the CUTEST cakes. They are so affordable too! Shout out to Jamie in the bakery for taking my inspo pic for my daughter's 2nd birthday cake and making it PERFECT! Could not be happier! read more

Stater Bros. Markets - Cutie Ghost cake made by Jamie - Grocery Near Me - Orange, California

I love coming to this Stater Brothers. The aisles are nicely set up and stocked. They have a deli, bakery, and sushi bar. They will make sandwiches and platters for you in the deli (made to order) that are fresh and tasty. The sushi bar now includes boba drinks. As for their meat department, they even cut the skin off of my fresh salmon for me! Wow! Fabulous checkers for customer service! I see familiar faces for years which tells me they must treat their employees well or they wouldn't stay. The manager has longevity and is very kind. They have a Wells Fargo inside and accommodation carts. read more

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Customer service is the best. The deli counter was friendly n helpful. Thank u for convincing me on getting the fried chicken. Meat department. Thank u so much Mark for ur help n getting that meat ready. Overall love the store n brag to everyone about it. read more

Thank you to Tony in the meat department for the awesome service! I originally placed an order with him upon arrival to be completed by Thursday. Because of my haste, I forgot that I couldn't get the ad price which ends today. He stated that he could check what the store had which gave me a glimmer of hope. Tony went to the cold storage and checked to see if there was enough meat for my order. He assured me that there was and that he would cross cut the ribs before his shift ended at 2. My wife went after that time and now we have what we need for my daughter's graduation party. They look great! Thanks again!! read more

Stater Bros. Markets - Kalbi ready for some marinade and grilling! - Grocery Near Me - Orange, California

I did a order pickup at this store and it was so easy! Angelica brought out my groceries quick and loaded them into my car for me. She was so sweet and friendly (she said hi and talked to my son in the backseat). I will definitely be doing more order pick ups from this store from now on! read more

Prices are ok. Lines are usually long and cashiers are usually below average personality wise. Food is ok i guess.. its a grocery store. I do know of two former employees who quit because of their bad managers. Makes sense as to why they always have a "now hiring" sign. Good Leadership is important and clearly it is lacking at this store. A company who doesnt care about their employees only tells me they do not care about their customers. read more

This is my favorite Stater Brothers. This location is very clean and you can tell it takes pride on appearance, which makes fabulous. The produce section I wish some produce would better on quality and bigger expectations. Recently, cucumbers, green beans, celery and few others quality isn't great. Hope this can improve. The butchers are so helpful and are prompt. Greats selection of protein. The cashiers are so friendly and always suggest to help me to assist me, with my groceries. The one thing I get upset at myself is my bags! I always forget. So don't forget your bags. They have sushi location as soon you walk in, will be to the right. The produce section has 2 team members cutting fruit and placing them in containers. They do have a mini bakery but they have a baker to assist. As soon as you walk they have best tortillas I've ever had! Flour and corn! Different sizes. The team that I encountered with are so kind and helpful. One person I wish I knew his name but he is a young Caucasian male, with ash blonde curly a bit long hair, gets the carts. He is so helpful! Complete hands on! He might putting carts away, but he is aware of his surroundings. He will notice who needs a hand and will assist. He has helped me so many times and I'm very grateful for the service he gives. This individual is a rockstar and know how genuinely helpful he is to your customers. Kudos to him Definitely stop at this location for groceries, you will be happy. Thank you for having such an attentive team read more

We are seniors with mobility issues. We use the curbside pickup for our groceries and LOVE the service. Always great service. Never had any issues with the order or pickup. read more

Main issue with this place is the long checkout lines. Especially in the morning if you're just trying to grab 1 quick thing. A couple self checkout lines would do wonder.. Ashleigh the cashier overheard me saying this to a customer in line and took it personal. Noticed rolling her eyes and then she opened her mouth. It sounded like moooooo. I tried explaining that in no way was I insinuating she was slow or bad at her job.. But some people with blue highlights in their hair like to take things personal.. Ashleigh so we can do that 2 stars for the good employees in deli and bakery plus open bathrooms with keyless entry. read more

CHECK YOUR CASES OF WATER I love this store, but am so upset. I keep a case of SB water in the backseat of my car. I went to open it, and the entire bottom under the bottles was a candy/soda (?) nightmare. Some type of sugary syrup was at the bottom. All the bottles were stuck to the bottom, and the ones I was able to use, I had to wipe with rubbing alcohol to not have it leave a sticky mess on anything I put the bottle down on. Ok, I can deal with that. The thing I'm most upset is the upholstery in my backseat is RUINED. I have no idea how I'm going to clean this, you can't sit on it it's like sitting on sap or a pile of melted caramel. So disappointed because they had to either smell it or feel it when stocking the shelf. This store owes me a car detail and a new case of water. read more

I have been coming here a few times and no complaints on service or anything at this location. read more

Stater Bros. Markets - Bananas, creamer - Grocery Near Me - Orange, California

I go in just to browse and to kill time. Today I was looking at their display of seafood (salmon, fillets, shrimp, etc) and raw meat at the meat section. While more limited of different kinds of seafood, I was mildly impressed with the selection and display of the meat section and the seafood.. and the prices seemed fair to me to the quality and quality of the item(s). I did not buy anything this time but I like what I saw. Also, what nailed a positive experience for me is when I was just browsing the raw meat (steaks, t-bones, pork, bellies, etc, etc) and raw seafood, I was asked three times by three different employees behind the counters if I needed any help with anything, when I was just browsing. So I think it's cool that the employees working to meet and seafood section between 6:00 and 6:30 p.m. on July 30th, 2023 were attentive even though I was not looking to buy. So I think that deserves praise. read more

Clean store, well organized. Plenty of parking. Plenty of cashiers open for short wait. We need to support the employee s by requesting cashiers instead of self check. I will not use sept check. It's one less job for someone to have. Always happy to shop here. read more

First of all, this big market has only a few handicapped parking spaces. They have removed several spaces and made than into "Grocery Pickup ". People who picks up groceries are driving and it is the employees who bring them their groceries. They can park farther away ! I had to circle this market several times because all the 3 or 4 spots for handicapped has been taken. It sure doesn't make any sense I will report this to the DMV . So far I refuse to go there again plus there was a very rude female who acted as a manager when the regular person was off There are many supermarkets around here and honestly I much prefer Albertsons read more

I feel like Stater Bros is like a budget hotel in the grocery store arena. When I'm visiting my grandparents in Orange, I always go to Stater Bros to pick up whatever is needed. Probably for sentimental reasons, my family for generations always went there, my aunt and her husband met working there etc etc. Anyways, they are like a budget hotel in the sense that you'll be able to get all you basic needs but you won't get the super high end brands etc. If you're looking for basic esssentials, you're totally fine. If you're looking for more fancy name brand cheeses etc, probably not going to find it. I will say, 95% of the time I've gone, the employees are very nice and helpful. The produce is always good and pretty well stocked. Annnnndddd o can't forget to mention their delicious giant dro pickles that are amazing! If you're not looking for specific name branded salamis etc, run over to Stater Bros. read more

Honestly one of the cleanest grocery stores I have ever been to. The sushi right when you walk in is always fresh and the best quality for market sushi! New owners have taken over so would definitely give it a try! The people are always super nice and considerate as well. read more

Jason (store management) and Steven in the meat department did a good service recovery for my Christmas order that initially there was in sufficient supplies to completely fill. Thank you Jason and Steven for taking care of the problem despite being extremely busy with many other customers this Dec 23rd pre-holiday grocery shopping day. Tim O, Orange CA read more

My all around favorite grocery store. Stater Bros. Markets offer the best overall value in this current time period of high inflation, increased taxes and tariffs, and bird pandemics. The East Orange store is larger and easier to shop at than the Collins Ave Orange store. read more

This morning 12/11/24 I received my weekly add and found Rib eye roast on sale and went to my La Habra store. When I asked the butcher if he would steak me out a couple of 1 1/2" cowboy steaks out of it he told me I would have to buy a whole pre cut roast and pay a steak price. As I explained to him this has never be a problem in the past. He then literally walked to the band saw where there was a roast sitting next to it and 10 seconds later he had two prepared for me. I go to Stater Brothers specifically because they have a butcher on staff during shopping hours.I must say this was an anomaly in that I've always had a good friendly customer service experience in the past. read more

I think your policy of not being able to order on phone from when I gonna pay with my ATM ! Is totally ridiculous ! So Very inconvenient ! If am paying for this order beforehand should not be any problem !!!! I used to be able too What happened that your not doing this anymore . Very disappointing ! I will go elsewhere to place my Deli orders ! read more

One of our favorite grocery stores. It has a great selection and tge staff is very helpful and friendly. Tge parking lot is large and easy to deal with. read more

Mark the manager came out when they had a long line and only one cashier being very unhelpful and began to be disrespectful when asked if he just sits in the back. Got very aggressive with buyers Y'all should retrain him instantly. Should definitely not be a manager. Employees looked afraid to even ask for help. read more

I'm so sad, the quality of sushi/rolls here are going down hill. The last few times we were here & couldn't pick up any. The Salmon looked dry & so orange. ;(( read more

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Stater Bros. is on the wrong side of the street for me when I head home up Chapman, so I usually go to one of the 2 Albertsons on the south side of the street. But i have been here in the past later on holiday days because I forgot a key ingredient for the big meal. This time I was headed home and wanted to pick up some steaks, and I knew that my usual spots didn't have any sales going on, so I figured, why not? I am glad I did. Their claim to fame is the meat department, and they do have a much bigger selection that the other local markets. I picked up a pair of nice and thick NY steaks on sale, some good veggies, and some other needed groceries and headed to home to make dinner, because that's what heros do. read more

I stopped to shop at Stater Bros. Market on 3325 East Chapman Avenue in Orange. This was my first time at this location. The place was nice and clean. The cashier was nice and friendly. I had to look around the store to see where things were. I bought cans of cat food, bags of dry cat food, Roma tomato, bran muffins, soy milk, two large bags of paper towels, and four large bottles of Cooke Zero. I walked outside to load up the car. I drove off to find another review. Robert H. read more

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