Albertsons is my first choice when I need groceries- mainly because of the employees! I appreciate being greeted with a smile! *Alice, Albert and Chris are your customer service SUPERSTARS! The store is clean, bright and fun! I enjoy their displays throughout the year! Prices are decent, produce is always fresh, and they always have a great assortment of all products! And I just recently started using their online shopping - and I can just pull up and they'll bring my groceries out. I just do that when in a pinch - because I still like picking out mt own meats and produce - but it's a good system! Keep up the good work Albertsons! read more

Albertsons - This store always has fun displays! Go Dodgers!! - Grocery Near Me - Orange, California

Fast friendly service. Fried chicken at the deli is delicious, good for get togethers. Plenty of parking. They were open on Christmas morning. read more

Great selection of merchandise in a clean, well lit store. Some of the fruit wasn't very fresh and needed to be discarded. Initial prices are a bit high, but sales are ongoing. Conveniently located with ample parking. Employees are not very helpful at times depending on whom you deal with. read more

I grab my coffee and food necessities early Sunday morning and I love it. Fresh items, affordable and I get my coffee too! No wait, I'm in and out . The staff is friendly , I have gotten to know a few of them. read more

Albertsons - Grocery Near Me - Orange, California

Been coming here over 20 years. The staff is so friendly and helpful. The recent pick up service is great. Jack who is on the pick up team is an asset to this place. He is always getting the orders correct and on time. The store is clean and stocked. Prices are reasonable compared to others. The Starbucks inside is a nice touch. read more

Julie is the worst manager of all time. I grew up here, frequent this store, go inside and pickup, and order pickup many times a week. Ever since Julie took over this place has fallen into disarray. Completely mismanaged. Julie chases around thieves, while letting paying customers get the shaft by having zero attention to detail. She gets worked up and focused on one thing, only to allow her team to mislabel items, have expired food on the shelves, mix in boneless and bone in items on the shelf, leave pickup orders to go far past the ready time. Absolutely terrible place. Julie has no control over the details. I will frequently pull something off the shelf, clearly placed under a sales tag, only to arrive at the register and see it's not a sale price. Julie then puts the blame on the customer for not checking the tag and verifying the mark down price, like it's my fault they put food under a sales tag when it wasn't. It's a mess here and Albertsons looks away. Replace Julie and make this Albertsons great again read more

DECEPTIVE PRICING - BEWARE! The Manager spoken with was Julie! This Albertsons engages in misleading pricing tactics! MULTIPLE times now, I've been MISLEAD into buying steaks/poultry items that were placed directly next to a big SALE sign, only to find out at checkout, when using the ALBERTSONS APP and phone number, that they weren't actually on sale. Most recently, they did this with bone-in vs. boneless ribeye--only the bone-in was discounted, but they placed them together under the sale sign. They pulled the same stunt during the holidays with prime rib. When I confronted the "Manager" Julie about this shady practice, her response? "Oh well, it's still a good price." Excuse me? The issue isn't whether it's a "good price"--it's that the display is INTENTIONALLY MISLEADING. It would be incredibly easy to separate the sale items from the non-sale ones, but apparently, they'd rather trick customers into overpaying and hope you get through checkout not noticing the prove didn't come down when using the Albertsons app and phone number. To make matters worse, their produce is awful. Half of it looks like it's on the verge of expiring. I've had to dig through wilted greens, mushy berries, and bruised fruit just to find something decent. FIFO is one thing but a manager should train produce and butcher employees better to prevent this poor product and sale scheme. Bottom line: I do NOT recommend this store. There are plenty of other places to shop where you won't have to double-check whether you're being deceived at checkout. Julie is the manager and she doesn't give two thoughts about what you think. Her store is falling apart and they have parking lot cameras here to stop thieves, well the only thief here is Albertsons and Julie ripping off people again the register hoping they don't notice their food isn't getting the coupon at checkout. He management behavior is asking for people to steal because they were robbed of a 50% off coupon read more

Its a grocery store. Prices are ok, not the greatest. Flowers are way overpriced. Management here sucks except for one hispanic manager. The rest are unfriendly and can tell they have been working there too long and hate their job. It seems like they like to pick and choose who they provide good customer service to. I dont even bother using the regular check out lines to avoid the eye rolls and annoyed faces by all the cashiers. I prefer self check out, but even then, the person overseeing the self check out stands picks and chooses who they monitor more and people of color seem to be their target. read more

All there strawberries were going bad. Disappointed in customer service given, staff was not friendly.

This use to be my home store but we moved to the other side of Orange a few years ago. I've been in the neighborhood more often in the last few months and so I've been shopping here. I've noticed that each time I've gone (once a week) the cashiers are somewhat rude; no greeting, no thank you, not even a smile just a sour face. I always remember them being so friendly. read more

I'd like to give a special thank you to Greg, who I believe is the store manager, for his exceptional help in finding a couple of items I needed. read more

This place is still hit and miss with the employees. Some are just incredible and some are still angry at the world. The good outweigh the bad so I will give them 3 stars. read more

Nice brand new store. But they allow dogs, in a food store. I won't be back. Who brings a dog to the store, gross. I love dogs, I know we can all bring are dogs! What would that look like? read more

Can someone, anyone, help me? I've been in 3 times looking for 1 item. Everyone gives me a different answer. No one is willing to look. Their only solution is for me to spend a fortune to order the item instead. I know what I'm looking for is in stock but was put in the back when the freezer broke. All of the other items in the freezer have since been put back but the one thing I'm trying to get. But no one wants to go look for it. One lady even went back and forth with me that I'm a regular shopper and I'm sure to run into it again. Girl . . . I've been here 3 times and all 3 of those times have been in search of this one item. I just want my Mac and cheese y'all. Please. Lesson learned though, not coming back here. Poor customer service and clearly they can't get their product back on the shelves. read more

Way too expensive! Honestly I can't think of anything I like to get at Albertson's or Vons. Sometimes soft drinks and alcohol are on sale here. But other stores are usually cheaper. Check weekly ads online. I like to shop at Grocery Outlet, Sprouts, Trader Joe's, Stater Bros., Smart & Final, Walmart, and Target for various things. I plan trips and compare all weekly ads. I am glad Albertson's is no longer merging with Kroger, one of the three companies I dislike the most with GM and Nissan automobiles (GM is evil and Nissan is racist). read more

I come here every Monday for one reason (aside from the $8.99 meal deal), and her name is MARGARITA!! She is awesome!! She's always happy to help me no matter what time on Monday I come in. She's so nice and always gives me the best and juiciest pieces of meat. I always order the mango habanero meat and today, I had to order two because the chicken just looked so good. Margarita did not disappoint. Thank you for the great service margarita! Especially when it was very raining and wet today. You really made my night! read more

siempre limpia la tienda y me gusta que tienen pan fresco como donas y lo unico que faltan son tortillas frescas.

ALL ALBERTSONS ARE JIP OR GYP JOINTS. They run multiple promotions simultaneously on the same items at different prices in order to cheat the consumer. This is not the only items or an isolated occurrence. This is intentional. Go to Stater Brothers & read their price mismatch guarantee on the window exterior upon entry. SB guarantees the price to be correct or YOUR WHOLE PURCHASE IS FREE. The opposite is guaranteed at Albertsons. See for yourself. read more

Albertsons - $4.99 or $6.30 if you clip the e-coupon? We used to call stores like this jip or gyp joints. Several prices for the same item. - Grocery Near Me - Orange, California

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Thank you David in the pharmacy. You great customer service and friendly smile , made my vaccinations receive.

I am writing this so the Manager will hopefully council Dona J. She couldn't be more disconnected from the customer, not a hi, only looked at me asking if I entered my phone # then never turned around to hand me the receipt and say thank you. I just sent 159.00 I believe a thank you is the minimum and she was not up to it that day ?. Perhaps the frozen food section is more suited for her. I refuse to not go there because of one bad apple as there are so many wonderful people. read more

Decent grocery store. They seem to have everything you need. I would say half the staff are friendly and half couldn't be bothered if you ask them for help. The self checkout machines always break. They've done a good job during the pandemic keeping people spread out in line. read more

Albertsons - a chalkboard sign for a pumpkin spice latte - Grocery Near Me - Orange, California

Just have to brag on the team. I hit there early today and after picking up pistachios the next face I see is Jan in the meat department, She is bistin ass to dial in the meat displays. She looked up at me "Hi Duke" how can I help you ? I didn't Buy anything cuz I was really there for the 5 dollar flowers and got distracted ?? She asked me if i was going to the air show and I left there smiling. Camille helped me check out and We were laughing when left. On my way out I over heard Jonathan putting out a fire, he made me proud how well he handled it. Somebody was smoking his ass and he still gave me a fist bump. Keep up the good work A Team. Kid You Not !! This really happened read more

Since the remodel and new staff the customer care has decreased tremendously. The staff that was there prior to the remodel were helpful, friendly and courteous. The new staff, particularly the lady at the self checkout area are not. It is disappointing read more

The recent remodeling they did is looking great! Love the addition of the street names above the aisles. The self-checkout now has more registers open that allow you to be in and out quick. There's always someone around to answer any questions if you have any. Super welcoming staff. read more

We usually pick up small items at this store. I personally have never had a bad experience here. The cashiers are always friendly and they do greet you. I've read a lot of reviews where people make a big deal that they aren't greeted. They aren't working to entertain you. I've worked in retail and to be honest there's people you come across that you'd wish you'd never see again. But yes it does help business to be friendly. They usually have all the items we need. We did notice that there was canned food out of stock. I love the employees that work at Starbucks. They are always happy and friendly. This is a great alternative to the Starbucks on Swidler and Chapman. The line is crazy for drive thru depending the time. read more

I live within walking distance of this store and have for more than 20 years, yet this is the first time reviewing this business. I do shop here but only when it's a necessity, their prices are always highest of the chains, they seem to always have supply problems, their technology is always spotty, but the worst part is their customer service. Buyer beware and check your receipt; don't know how many times I've purchased sale items only to find they have charged me the regular price. My daughter purchased a customized birthday cake only to get it home to find it was wrong, and today one of their managers, grumpy because they were short staffed told be the pre-sliced deli meats they "do every morning" were as fresh as if they were sliced now. Sorry, but your labor issues should not be at my expense. When I went to check out today their system was down. I left my entire order with the checker and walked out for the last time. For those who live in east Orange, a short drive will take you to an Aldi's, Trader Joe's, and Smart & Final all very close together. There's also an Amazon Fresh, Sprouts, and Ralph's equally as close. Sorry Albertson's, you won't be seeing me or my family again! read more

They didn't let me buy alcohol even though I had my ID I told him to scan it they didn't want to. I showed him my bank card. They still didn't accept that. I told them I know my pin to my bank card and I can put it at this ATM and it will accept, they didn't accept that they are racist I think because this lady had felt a way when she looked at me even though she saw my ID Is real and my card works what else do you want my birth certificate? read more

First of all , it's 11 A.M. and there's no one in the store. I usually like this Albertsons for the staff but after today's visit this was enough for me to transfer my auto refill prescription to target IMMEDIATELY. There's no line at the pharmacy and this Asian frumpy short lady Kathy P just stands there like an idiot. I finally ask if I can pick up my prescription and she's like we will help you shortly, then some other slow Latina lady comes to help. I take a photo of my prescription and leave. Then I go look for the street tacos, I'm sent around the store to go look for them. The limes are all dried up. Worst customer service EVER! I'll drive to the 8550 location, or Stater. read more

I visited this location today and was happy that their self checkout had improved and was now working well. Much faster than before. I was in and out in a few minutes. read more

Once again I am blown away by how amazing Mary is and how expertly she runs her Phramacy even with all the stress of extra COVID procedures and the chaos they cause she remains completely calm friendly and professional at all times and her wonderful partner in crime (said with complete love and respect) Lupé it makes this pharmacy the place to go for all your pharmaceutical needs. As a family we trust these two completely with the health and well-being of our family. We couldn't recommend this neighborhood pharmacy more. Complete respect to Mary and Lupé. read more

Yesterday, I was at this Albertsons. Again, I saw that a family brought their dog into the store. Some people have no concern for health codes. California Health and Safety Code Article 6, Section 114259.5 Unfortunately, employees have their hands tied and can do nothing. read more

Albertsons - Dog in Albertsons store on Chapman in Orange CA. - Grocery Near Me - Orange, California

BAKERY REVIEW I went into the store order a special occasion cake. The 1st gal that stated helping me was Sarah. Then another bakery gal named Gaby jumped in saying Sarah didn't know what she was talking about and took my cake order. The price of the cake was $65+. It seemed costly for a grocery store cake but I finally agreed seeing as it was a multi layered "specialty" cake. Well to my surprise I received a call the following day to say that the way Gaby had written up the cake order that they can't and don't make that type of cake. I asked to speak to a manager and was told that she is only available in the mornings. I decided to go into the store to find out what was going on cause now I'm pissed about the whole situation. The bakery gal that was originally going to take my order, Sarah was there so I explained about the call and that I was there to find out what in the hell was going on. She could see that I was pissed and she immediately let me know that there is ALWAYS a "manger" available and that she would be happy to help me get a cake order done. Well she made my daughters cake special as she said and I wasn't changed a a ridiculous price. THANK YOU SARAH FOR GREAT CUSTOMER SERVICE SKILLS read more

I don't know why I keep going to this location. I keep hoping it will go back to its former self and that's just not happening. I haven't stopped going but today mY be the last time. The fresh produce was disappointing. The organic peaches were rotting and had fruit flies. The bagged romaine (three bunches in a bag) were red along the spines and wilted. The bananas were green with hints of grey and black. Are they being artificially ripened? I went down the street to Stater Brothers and their produce was worth buying. I keep going to Albertsons on Hewes/Chapman because of the staff and the pharmacy. Time to change. read more

I liked this Albertsons because of there employees. Josiah and Jaquie where so nice,helpful and had Such great attitude. I would definitely come back again for them. read more

Place needs a self check out... lines are always super long it's flipping insane... would give more stars but need to improve the lines! Also only like 2 lanes ever open at a time read more

I came into this Albertsons for their pharmacy section. From what I saw of the brief walkthrough, the grocery's aisles looked really neat and tidy. If I lived nearer, I would definitely shop here. This review is for the pharmacy section of Albertsons though. I was promptly greeted by a pharm tech, Kelly. She was all smiles (from what I can make through the mask) and made the time to answer all my questions. We need more techs like Kelly! read more

Love the layout of the store! Always well stocked & clean as well. The staff isn't always so friendly. I was even rung up by a manager & he barely even greeted me. A lot of the employees seem to want to stand around & talk instead of work. I had to take over bagging my own items because an employee kept stopping to turn around & talk to other associates. read more

I've been a regular customer of Albertsons for several years. This Albertsons is located off of Chapman, close to a CVS and another Mexican grocery store. They have their own huge parking lot - too much space for nothing, in my opinion. Prices here are slightly higher, but I expect that of Albertsons because they try to put their customers first. They want to ensure their customers have good experiences at their stores, which I think explains their new goal to have more registers open when there are more than 3 people in line. I even enjoy playing their monopoly game, which I think is fun and a good way to save money at the same time. This location is no different than most - except for the terrible service. The people here are not friendly and definitely not helpful. When the clerk couldn't help, I went to her manager, who gave me no answers as well. They just shrugged and left me to figure out what to do on my own. Sure, it's my own problem I need to solve, but I felt that for a company who strives to keep their customers happy, they weren't convincing me. This happened only once, since after receiving no help from the managers, I stopped asking them. I will not be returning to this Albertsons location any time soon. While I will continue to shop at Albertsons grocery stores, I do not think this particular location deserves any business from me or my circle of friends and family. read more

My Albertson's has the nicest staff. Darlene Asst Manager keeps the store moving. She becomes a cashier, customer service and always with a smile. She recognizes returning customers which makes me feel special. The gentleman in the dairy section always helps me reaching the Jello. I can't remember his name. But he is always helpful and positive. The checkers are friendly and helpful. I love my Albertson's. read more

Stopped in to get some ice cream and the place is just like any other Albertsons in Southern California. Similar to a lot of other big chain supermarkets actually. That's about it. Seriously folks, if you need to buy something at the grocery store do you really check out the reviews on yelp before you go in and buy your home pregnancy test, Cheetos, and orange juice? You're likely going to go regardless of my review and base it more on coupons, convenience, and needing to know if you're going to have to talk to Johnny the guy from accounting regarding your and his poor life choices in the janitor's closet during the company Christmas party. Anyways, there's plenty of parking and a recycling kiosk/center in the same parking lot right next to the store where you can get your 5 cents redemption CA CRV money back. NICKEL, NICKEL!!!!! read more