They're always friendly, drinks made correct and with care. I appreciate the convenience of this location. Everytime im in town and in the area i stop here. read more

Starbucks - Coffee & Tea Near Me - Tucson, Arizona

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Five stars for service and product. We only frequent the Coffee Mermaid when we travel and this was a positive experience. Busy place, friendly service. read more

I'm a regular at this Starbucks as it's across the street from my work and the closest drive thru location to my house. I go here usually 2-3 times a week and always get a brown sugar espresso with vanilla cold foam. The staff here is sooo friendly and fast! And my drink always tastes the same. Going around town to other starbies are always a gamble if they'll have all the ingredients or if the wait will take forever. Love our baristas here and glad this is my home location! read more

Starbucks - Valentines morning coffee with a little note and beautiful sun rise! - Coffee & Tea Near Me - Tucson, Arizona

Yep, like everyone says... slow as molasses emphasis on the .... Nm. 1.5/5 closer to a 1, than 2. Maybe don't use drive thru, but ordering inside seems like a problem too from reading other reviews. Oops Management / Owner, seriously... have some pride. Fix it, you are absolutely the problem -- buck stops with you. Thanks! P.s. the ladies taking orders are fine (great service), something in the food/drink prep chain is broken. (Maybe not enough staff) read more

The Shift Supervisor Bethany gave exceptional customer service. While Starbucks is always a great choice to study at, her delivery of samples and welcoming ambiance made it the perfect environment. Not only will I be coming back here for the amazing beverages but for the phenomenal service that is unlikely at any other Starbucks. read more

Starbucks - Strawberry Iced Matcha Latte w/oat milk and white chocolate mocha - Coffee & Tea Near Me - Tucson, Arizona

Took us 1/2 hour to get to the window to pick up our order- it was my birthday -- I told The girl taking the order that I was to get a free drink on my birthday with my app- went to pay for it and was told I hadn't had the app long enough - WTH?! I left and I'm sure they had to dump our drinks and muffins we had ordered good ! So frustrating - ! Called the manager after we left and was told I hope we can make it up to you but never said how? Dutch Bros I will stay with! read more

Thought I'd stop by here to pick up something cool and refreshing for my darling wife - A "pink drink" - I recalled that it was something that she wanted to try. I pick it, before picking my wife up, then head out towards Oro Valley and stopped in the parking lot of a new restaurant we wanted to try. Before I could get outside and place an order, my wife tells me "Honey, look at this..." I then take a look - her "pink drink" Should have been called "green fungus cooler", as the strawberries provided were overripe, decomposing, and Riddled with green, gray and blue penicillin... 'If angry face emoji's were allowed in this review, the next 10 lines would be loaded with them one after another. Needless to say, and I'm speaking as a disappointed husband - I will not be returning to this location...! I'm a visual person, so I've provided pictures... read more

Starbucks - Another view of the "pink drink" with penicillin... - Coffee & Tea Near Me - Tucson, Arizona

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I like stopping here. It's just off the freeway and back on. I don't have to be here in town long and I can hit the road. The store is clean The employees are nice My coffee is hot and yum! I'll be back, I feel like I can recommend. This store has plenty of parking and seating both. read more

Starbucks - I like this drawing, I'm dreaming of coffee - Coffee & Tea Near Me - Tucson, Arizona

I always order mobile order from here. The staff is always super amazing. When I walk in they know my name. They are super quick for all the shortages and stuff they are dealing with. I really love this store personally since it also is very close to work. I love it's convenience. The food and drinks always come out right. It's super easy to mobile order. Even when it's super crazy they are always so friendly and greeting everyone that walks into the store. I definitely will always be coming here when I need my Starbucks fix. read more

Starbucks - Coffee & Tea Near Me - Tucson, Arizona

I love my iced caramel maciato it's a wonderful way to treat myself especially after going to the gym with matches after the gym I like to stop by the mornings and sometimes after work I don't drink coffee too much but when I do Starbucks is the place for me. It's nice I love the fact that they not only so different types of coffee is whether it's iced hot or the wonderful balloons they also have cakes breakfast sandwiches and different types of snacks this location is always busy but they're pretty quick to get you in and out without many mistakes got a love Starbucks read more

Starbucks - Yumm - Coffee & Tea Near Me - Tucson, Arizona

It's also about expectations, everyone is under staffed, so I always appreciate the service staff who are working.   It's fairly close to the freeway so it's easy on easy off. Right now it's about the drive-through and it can be busy and there's usually a line but it moves along pretty well. It's a chain that has a variety of coffee drinks that you would expect to Starbucks. Everyday they have a dark roast which is what I usually get. read more

Apparently, it takes 7 people a combined 15 minutes to pour cold brew into a cup. Not that any Starbucks is efficient, but this one is slower than most. read more

Upsetting Experience with the marketplace Starbucks which we have gone to many times. The lobby was closed before the posted times. After COVID, we've noticed it's become harder and harder to get service. We attributed it to staff problems which everyone is experiencing but we have seen them close early more than once. We are also dedicated customers and this is not the model that Howard Schultz envisioned. We could not go to the lobby so my husband ordered through the drive-thru. He always orders a side of milk if it's in the drive-through and when you cannot serve yourself under the Covid rules. The milk was not Enough to put in his coffee, as we always pay for an extra shot in plus room and then he adds whole milk. When we pointed it out they said oh they were only allowed to give 4 ounces and it would be extra for more. We said that doesn't look right. by the way it was only 1/ third of the cup if that maybe it was only 2 1/2 ounces and we know what it looks like because we cook. But that's really not relevant to customer service. The second employee popped up and said he measured 4 oz which was a baldfaced lie. At that point my husband says you can keep your coffee and I placed it back on the shelf. He was still talking about his opinion on the whole situation. Not only did they laugh at us and roll their eyes but then they shut the window and continued mocking one of your customers with impunity. We're buying a five dollar coffee and you're quibbling over how much cream or milk, we're going to add to it? If these were my employees they would be fired on the spot or undergo a customer relations class taught from the founders perspective. read more

I love this Starbucks! I've had a great experience every time I order here before work, especially this last time. I got to use my free drink points and Christine (I believe that was her name) was very helpful when choosing one out and was an absolute joy! She wrote "have a Gouda day" on my Gouda sandwich bag :) read more

Starbucks - Nice message :) - Coffee & Tea Near Me - Tucson, Arizona

Huzzah! We got another Starbucks on the South Side! Thank goodness, because the Irvington location, despite the recent upgrade (which is beautiful and was hugely needed -- yes, yes) is frighteningly overstuffed. This location is beautiful and bright. New feel for sure. ...but it does seem to have what looks to be some sort of fruit fly infestation. Anyway...thanks be to the builders -- they had the good sense to point the windows in the direction of the mountains. So, on a clear day, you can see a bit of the Rincon Mountains from your seat near the front of the house, which is a wonderful motivation for us students, writers and general creative types who would rather be outside hiking, walking, camping, playing in some water... ...oh, but no! Decided to go for advanced studies, eh? Wanted a Ph.D., eh? Well, no mountains, hills, water and butterflies for you! *heavy panting* So, yes -- lovely location. And ample seating. Literally dozens of seats here. I love the mix, too. In addition to patio seating, you have the community-style table, and also individual tables throughout. There is also bar-style seating. This may be my new go-to place to study! read more

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I miss the outside tables here. I don't know if they are back yet but am ready for them. The staff here is awesome. They are very nice, hard working people. read more

Awesomeness! Another Southside Starbucks near Costco. Unfortunately you have to drive into the Tucson Marketplace to a little strip mall on the Left side near the Costco, but it has a long drive thru, large interior and exterior seating area. It is Brand new. Here's a tip: When you drive into the Marketplace you can see the back of the strip mall and see how long the line is so you can decide to park or do the drive through. When you pull in the Starbucks is on the Left side of the strip, but the drive thru is on the far Right side. I do like the large interior and exterior, some Starbucks can be so cramped, the parking is sufficient as well. Since it is NEW, the lines are getting long in the morning. So Read my TIP above to get in quick. read more

Starbucks - Interior morning shot. - Coffee & Tea Near Me - Tucson, Arizona

There's something wrong about this store's operation. There were five team members and they all seemed to be busy. And I get it. What I don't get is for the store to run out of drip coffee with two machines available. One of them said to me they've been pretty busy but offered to rebrew OLD coffee for me. I wasn't told at the cashier there was no coffee ready and might take a few minutes to brew a fresh batch. When the same person brought the coffee to the pickup counter she didn't say anything like sorry for the wait. If there was a manager here s/he'd make sure everything's ready no matter how busy it gets. read more

Short version: This Starbucks is terrible. You're better off finding a different location. Long version: I never thought I'd have to write a negative review on a simple iced tea order, but here it is. I sat thru the drive-thru and ordered a black iced tea with no water or sweetener. Got the drink, drove off and realized I got an Arnold Palmer. Yeah it's annoying, but mistakes happen. I drove back, got in line and told the person up front I received the wrong drink in the drive thru. Instead of just making me a new one, they decided to get the gal who originally made my drink to come help me. I realize now that it was at this time that I entered THE TWILIGHT ZONE. She remembered me from the drive they and asked why I came back. I let her know I that I just wanted a black iced tea and not a tea mixed with lemonade. She seemed annoyed with my request and then started grabbing a bunch of different items and asked I wanted lemon in the tea again??? No, black tea only please. I was patient with her through this whole process, but this barista seemed pretty frustrated with me for not being an Arnold Palmer fan. She was slamming stuff around. When she finally served up my drink (which really as simple as pouring pre-made tea on ice) she mumbled: "Have a nice day yesterday" and quickly started to walk off. I quickly launched back with "Excuse me? Did you really wish me a good day YESTERDAY? Really, I was more curious as to how what she said could be construed as an insult, but alas she pretended like she never said it. Whatever, I had my tea finally. I took a big victory sip and tasted the leftover chai spice from the dirty container they obviously reused for the black tea. I knew there was no hope in getting it right at that point, and just fled the battlefield uncaffeinated, but fully inspired to write this long post. Basis for my rating: I think taking 4 stars off for screwing up my order, having a garbage attitude and not using clean containers is fair. read more

Service has gotten much better at this Starbucks so I'm taking my 2 star review to 4 star read more

Starbucks - Interior ordering but no seating due to Covid 19 - Coffee & Tea Near Me - Tucson, Arizona

This is the slowest Starbucks on the planet. A crew of sloths could do better. I have been sitting in my car for 18 minutes and there is still 4 cars ahead of me. There used to be 6 so I guess that's some progress. Sort of. read more

Came into the store and got 3 drinks, 2 Apple juices, 4 pastries and reload my app. The cashier was very friendly and patient with us. Great experience for a Friday evening at 7pm. Drinks: tall flat white, tall decaf mocha, and venti caramel mocha Pastries: regular croissant, everything croissant (so good), chocolate croissant (all time fav) and chocolate chunk cookie. read more

Terrible staff and coffee at this location. 30 min to get a nitro cold brew. Ordered online... went to the bar 10 min after order to ask, and was told it was being made. 20 min later still no Nitro. Asked again and was told none of the mobiles were printed... so they blatantly lied to me. On top of it, probably one of the dirtiest drink making stations I have ever seen at a Starbucks. Seriously go anywhere else to get coffee! read more

This Starbucks isn't too bad, but sometimes they take too long even when there's no one there. I went the other day around 5pm, NO one was in the store or drive-thru, asked for a shaken brown sugar espresso and waited for like 15 mins for my drink, and not just i waited for 15 mins, they didn't even make my drink right. This happens more than once already. read more

Just did a quick order this morning for simple coffee and then I couldn't remember the name or ingredients of one of them, luckily my barista knew exactly what I was talking about. The drinks were so good! Best coffee I've had from any Starbucks. Highly recommend this location. read more

Every time that I come here I have a very good experience. I'm greeted, and the coffee tastes good. They have also never ran out of anything when I have asked for it, which has happened to me a lot in other states recently. read more

Maybe it is the volume of traffic, but this SBUX seems habitually backed up and just hanging on by fingernails. The staff is friendly which is great, and they make up wrong drink orders but a stop here isn't a 5 min quick in and out. It's an ordeal. Even if you mobile order and show up at the approximate availability time, you are still waiting upwards of 10 minutes. It's like the bar needs to be bigger, with less seating because nobody wants to hang around and add a few team members. Maybe a visit from the process folks would help. read more

I hate that this is the closest Starbucks to my house. Either they can't read or you refuse to listen,for some reason extra almond milk means I want a black iced coffee. If I'm asking you for extra when I order I don't want my coffee to be almost black. I don't understand why this is such a hard concept I'm not trying to be an asshole. read more

Literally the slowest Starbucks I've ever been too. Both times I've been here. Don't go through this drive thru unless you have 30 minutes to spare. read more

Slowest Starbucks in town. Have been here 2x now; today was the last. Go there if you have plenty of time to kill & dont care how long two cups of coffee take. One grande coconut milk latte and one venti pour over 1/2 caff = 25 mins. read more

The place was clean and the staff was super friendly. Other than that, hey it's a Starbucks. read more

Asked for very light ice and this is what I gotvery disappointing! Next time it will be with NO ice. read more

Starbucks - During with a lot of ice - Coffee & Tea Near Me - Tucson, Arizona

The drinks are always so great, however the customer service not so much. The drive thru always takes forever, the employees are a little moody. Yawning at the drive thru window, instead of being chipper at the other Starbucks . This Starbucks is closer to my house but I rather drive to the Broadway location because the service is just so much better read more

They're awesome. Except one worker, he had a name tag that said Jesus. He was very condescending and rude. Sometimes they take five years but probably because some customers order like 5,000 Frappuccino's. read more

Finally, Starbucks has another Southside location. This little gem is situated in the Tucson marketplace center which is nestled between Kino Pwy and Park Ave. I work in South Tucson and always wished there was a Starbucks or dunkin donuts near by. I tried out the Drive thru, ordering and paying for my order took less than three minutes ! so far I am loving this new location. read more

Starbucks - Protein pack - Coffee & Tea Near Me - Tucson, Arizona

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I think this location must be really understaffed bc the drive through always has a minimum 30 minute wait. You can tell staff are trying their best but it's all really unorganized here. read more

This starbucks is always out of everything!! Management really needs to do a better job of keeping sure things are stocked up because EVERY time I go to this starbucks they're out of something. Kinda ridiculous if you ask me. There was atleast 7 people working and it took 15minutes to get a tea and coffee.(this is hands down the slowest store in tucson no matter what day I come) and the store was absolutely DISGUSTING how dirty it was. read more

I love Starbuck ,we usually got coffee plates it so good.. We are relaxing to stay in the Morning . read more

The employe this afternoon was very rude and does not deserve to work at Starbucks. I will never come to this location again. That's is so sad as thIs was my new stopping spot but I will go out of my way to have nicer employees help me. I also don't understand how you could be in the middle of the holiday season and not serve pumpkin spice lattes anymore. read more

I tried this location again after having several bad experiences and it's great! My drink is always perfect, even during the rush, they take their time to talk to you and make sure everything's perfect before you leave. My go to location now. Keep doing what you're doing guys! read more

Starbucks - Cold brew with heavy cream and 2 pumps of maple pecan syrup. DELICIOUS! - Coffee & Tea Near Me - Tucson, Arizona