First Off @Yelp thank you for you & this platform I have realized lately that it is a space for every day people to truly help with making the world a better place by sharing there experiences of people, places, and things. Love you Yelp!
I believe this was the Starbucks I was at this morning ... I've come here a few times and the baristas have always been so sweet! Like they could be actors & actresses for a Starbucks commercial even! Lol! The way they interact with each other etc is just beautiful and sweet.
The vibe in this Starbucks as a customer is very nice as well! But today I saw something that saddened me.
A customer, who I picked up on as being slightly erratic and also creepy... as I could tell a few times that he was staring at me out of the corner of his eye, and a few times he completely turned around to look directly at me as I was working on my laptop... But you know overall harmless even if annoying.
I specially hear him tell the male Barista take your time, I'm in noooo rush at allll. I remember this specifically because honestly in my mind I was like plz hurry up and make this man his coffee so he can leave & stop being creepy lol but I digress.
He went up to the bar, picked up a coffee I guess was not his and the barista professionally told him, "sir that's not your coffee" and the he snapped. He very rudely, loudly, and cuttingly - mentioned he had been waiting and that it tasted like S***
I just heard him say take as long as you want...
He stormed out then.
The vibe of the cafe changed and I could tell other customers besides myself felt concerned... afterwards a few of us including myself consoled the barista he spoke too but the consolation was also for all of them.
I think the manager should look into having this customer banned from this location as he seemed like a very erratic, agitated, and irritable man- also perhaps a bit unstable because he specifically said he's in no rush.... But yelled at them for the wait time for his drink... ??
Thank you again Yelp for your platform. I myself will for sure begin using it more to expose disappointing people and things, who simply can be & do better. I encourage everyone else who uses this app to use their voice to do the same.
The time for human behavior & interactions like this to end, is Now.
Love & Light to that customer & to this Starbucks Team.
Note: This same female barista later had an instance at the cash register where another male barista was strongly speaking to her (the male barista the angry customer enthusiastically assured he was in no rush) I think she was correcting him on a coffee price, and she was correct about her correction.......................
I recommend a manager speak to both of them about it. This happened just a few moments after she basically was verbally abused by the angry customer. I am sure this girl was rattled and maybe deep down even a bit frightened from the mean energy that angry customer (full grown large man) sent her (as a customer I was!) - no way then one of her own teammates should be having a strong moment with her just a few mins later... Compassion & Empathy. This was disappointing to see. But I do also think everyone was a bit thrown off by that incident and the energy of it.
The next time this customer comes in, if he is not banned, I recommend you all don't even use any of your beautiful energy to engage with him... Just go to the back and call the police, right away, to deal with him.
Love & Light & Everybody have a nice and blessed day. read more