I always come to this Black Rock by my house and the staff is super sweet and friendly even though they sometimes they have a long line of cars outside the service seems to move quick and they have always have great energy and gives. I tried the new orange carbonated drink and it was amazing. The baristas have also made recommendations before and the drinks always taste great. Good vibes and great customer service. read more

Black Rock Coffee Bar - Orange Iced Tangerine Passion Fuel - Coffee & Tea Near Me - Tucson, Arizona

Very friendly staff who serve accurate orders day in & day out. The wait time can easily be longer than expected or wanted as of there should be more people working each day. The drinks are dedelicious with very reasonable prices. I've ordered ahead and used walk up services depending on my schedule. Some days they have specials for teachers/educators. read more

Shout out to Melissa at Black Rock coffee who made my day with a free sf vanilla iced latte breve for this sleepy eyed first timer. I think I got less than 3 hours of sleep last night. Proper! See you next time girl. read more

Black Rock Coffee Bar - Ices sf vanilla breve delicious - Coffee & Tea Near Me - Tucson, Arizona

I waited several minutes at the speaker to place an order with no response, so I pulled up to the window. I sat there for another 3 minutes while a staff member inside visibly saw me and made no effort to acknowledge or assist me. Completely rude and unprofessional. I won't be coming back--taking my business elsewhere. read more

This coffee bar doesn't have as many flavor options. Their prices are comparable to Dutch Bros. The staff has always been very friendly.

The coffee here is more tasty than the Starbucks coffee or Dutch bros or anything else. I'm hooked now. Star what??!! read more

Black Rock Coffee Bar - Oh this the best. Caramel blonde iced with whip. Better than Starbucks and Dutch - Coffee & Tea Near Me - Tucson, Arizona

I have been to this coffee shop a couple times. Both times have been great. You can drive thru or walk up. Coffee is great. Definitely a go to place for coffee read more

Black Rock Coffee Bar - Outside - Coffee & Tea Near Me - Tucson, Arizona

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I love how close it is to my house It's my new favorite place to have coffee. The employees are very helpful and it's a lovely place to sit and do homeworkThe employees are very helpful and it's a lovely place to sit and do homework. And I love their stickers, read more

Great coffee ....staff / service is helpful really a good place menu is different than other places and unique

IMPORTANT!!! The staff is very friendly and the service was amazing they always make good coffee. The 1 star is because it seems like the company doesn't treat their staff well and never cares about their safety. When i come get my coffee there is always 1 person by themselves taking my order and making my drink, its very unsafe for someone to be working alone at any time of the day. Please start caring more for such good employees!! I would like to support this business but seeing this upsets me !!! read more

Love this place! Drinks are always great and their employees are always very friendly and helpful. If you haven't been yet, make sure you stop in. You seriously won't regret it~~~ read more

PLEASE READ!!! This place does not care about their employees. I used to love coming to this location before they started treating their employees so badly, They don't care about their safety or complaints. And it makes me really uncomfortable to see them alone whenever I come through. It is not okay. read more

Long wait no updates when ordering at walk up window. Had my order in and three cars after I ordered got their drink before me. I ordered a med jackhammer‍. The drink was ok, nothing to crave. read more

Two people working on a Saturday morning is crazy. Line wrapped around the building . It's unfortunate that the two ladies had to do the work of multiple people and only getting paid for one read more

Been coming to this location about 2 months now. Management is amazing, Thorough, quick to order and to make any changes if necessary to your order's. Very friendly staff. They go out of there way to help you and to guide you towards your purchase decision. Prefer this site over Broadway street any day. read more

Have wanted to stop in since it opened, but it isn't around the corner from me. I had to go to the post office and kept going. There was a line but I got through fairly quickly. Their prices are comparable to starbs, but the sizes are smaller. However, they're a smaller company and I don't mind paying. The barista/cashier was super sweet and signed me up for their club. Will save me $1.50 next time. I got a Mexican Mocha and it was really good. Not spicy but still cinnamony. I look forward to exploring more of their menu! read more

This place isn't just sugar filled drinks disguising crappy coffee. The coffee quality is really good and prices are reasonable too. Friendly service. We will try again! Happy to have a drive through option like this on the Eastside! read more

It was really horrible to watch the way the snotty teen girls treated the customer in front of me. Who wants that before coffee, or ever. They're certainly lucky they didn't talk to me that way. And as a mother, I would be so embarrassed to know my children were out there behaving like that in the world, treating people that way. Suggestion: you seriously NEED to package online to go orders with more sense of security. For both the driver & customer. read more

Literally love the coffee and the employees are always friendly, I come frequently, but every time they don't utilize the drive through speaker box and it takes FOREVER to get coffee. Have left the line many times because of wait time. Feels like an easy fix to me ‍ read more

Great coffee and friendly service. Went through the drive thru on a Saturday morning and was greeted by a very friendly barista who promptly took my order. The coffee and shaken teas are both great. Will definitely be coming back. read more

I started coming here a few weeks ago and really enjoy the coffee. Except today, the girl at the window seemed distracted and failed to give me my cc back, I didn't notice until I was back in Vail. Upon return instead of I am sorry or hey here is a free cup of coffee they asked me to produce my id, and ok bye. This wasn't my error it was YOURS and your complete lack of empathy or compassion after a 25 mile turnaround makes me think twice of the kind of employees working at Black Rock today. 12/4/22 read more

Completely terrible and rude service from the employees. The employee who was "helping" me was named Seth. No customer should be treated the way I was treated. Asked to speak with the manager and apparently there was no manager there until the morning. Left my phone number there for the manager to call me in the morning, I doubt the employee will even give it to their manager. Would not recommend at all. read more

I've been coming to this establishment since they opened and the do not disappoint. I have never had a bad experience here. There coffee is never burnt and it's quick service. 10/10 would recommend. best coffee in town hands down. read more

Just moved to the east side of tucson and I have been looking for a new local coffee shop. I've tried it two days in a row now and it's a bit underwhelming. Nothing fantastic if you actually enjoy coffee, if you like the sugary dessert drinks I'm sure you will enjoy it. read more

Y'all are my new favorite coffee spot! The jackhammer hits the spot! Service was fast and not too pricey!