I was on the road and thought I would get a quick cup of coffee. So I tried Dutch Bros. Coffee. Mistake. I ordered a coffee but found out quickly that they don't have a cup of coffee but rather an "Americano" which is a diluted espresso with hot water. What a disappointment. The Americano was a weak, watery version of coffee served in a big cup. The question is: why don't you serve coffee? (Your name suggests you do!) If you are going to push on us to buy Americano at least don't make it a watery imitation of coffee. What a disappointment. read more

Two drinks I absolutely love are the large hot white mocha with a soft top and the large iced lemonade Tricky Tre, also known as the Firestorm. Both are consistently delicious every single time. The staff always greets you with friendly smiles and a quick, pleasant chat to see how your day is going. It's a small gesture, but it really adds to the experience. read more

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This specific location is going down the drain. I used to be able to come here and know I was going to have a good experience. Employees used to care and now seem so burnt out that they could care less. Had a horrible experience with them this morning. The women was snarky and lowkey rude. Both of my parents even noticed it. So I didn't take the service. When I spoke to management it was like speaking to a wall. Not that I expected anything from them. But no offer to speak with the employee on trying to better understand the customer instead of being rude. No offer to take outlets order at the window. No offer of any way to correct the mishap or possible misunderstanding. Just I'm sorry have a good day. I will never be coming to this location again. Damn near made me delete the app out my phone just awful service. read more

Slowest location ever !!!!!!!!! Waiting in drive thru for 25 plus when there's only 4 cars in front of me is CRAZY ! Learn to value customers time ! It's always like this ! Currently still waiting !!!!!!!!!!!!!!!!!! read more

Revised review: I have been going to this location for 5 years. The customer service has gone down exceedingly low. I ordered a drink on the Dutch Bros app today 01/11/26. By the time I walked up to the window, I wasn't greeted and the barista was very cold to me. Didn't have my drink ready when I told her I was there for pick up. Silently made my drink without telling me that was what she was doing. I don't know the name of the barista but she was a heavy set, tall hispanic girl with a flat affect. I should have asked for my tip back. This isn't the only time I received lackluster customer service at 120 S. Wilmot location. I was so disappointed about my treatment I gave all my points away to a friend and vowed never to return again. read more

Worth the wait! We ordered the golden eagle and a breve latte. Both we're perfectly brewed read more

Dutch Bros Coffee - Latte and Golden Eagle - Coffee & Tea Near Me - Tucson, Arizona

The coffee art was beautifully done today, it really makes the drink feel special. I recently visited Dutch Bros and had a very positive experience with the barista, Rose. She was very friendly and helpful, offering suggestions for drinks and patiently answering my questions about the menu. They made my drink quickly and efficiently, and it tasted delicious. Thank you Rose, you were very helpful and full of energy at the crack of dawn. read more

Slowest coffee ever! 15 minutes in a 5 car line. At least 4 people working too. First and only trip here

I still stand by my review last year! Every year I rely on this Dutch Bros, my home away from home. The people in here are always so nice! They have picnic tables outside which is rare for a Dutch. Dutch Bros is much more affordable than Starbs and bigger for the price. Plus Starbs only has SF Vanilla, while a majority of the Dutch syrups can be swapped for Sugar Free. I am a big Dutch Bros fan, and I absolutely adore this location! read more

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The only thing I get at Dutch Bros Coffee is the Strawberry Mango Rebel (blended) with about four extra shots of rebel because rebels do rebel things, and I'm also very tired. The baristas create a great vibe; they are always smiling and friendly, and wearing some killer Dutch Bros swag! I need one of these jerseys. Who do I talk to? Rebel out read more

Dutch Bros Coffee - Dutch bros sign - Coffee & Tea Near Me - Tucson, Arizona

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Our caramelizer was not a caramelizer. The drinks were completely wrong tonight. Service was good. Ambiance parking needs expansion.

I absolutely love Dutch bros .. my fav location is Tanque verde they are so nice and always make my drink to the point every time! Never had a bad one from them. Grant is hit or miss.. speedway is okay . Wilmot is good too I like them also! 22nd is nice but way out of my way. read more

Slowest dutch bros ever. It should never take 30 minutes for 2 drinks. Even with a line drinks do not take more than 3 minutes each to make. Especially knowing people who have worked at Dutch bros before and their policies. read more

The eagle protein latte is amazing. The service here is something that you want to see every morning before you start to work there :-) and customer service excels any other coffee shops the environment is joyful. read more

Super quick location on a sunny day morning! Stopped in here for a treat on my way back to my campground. This place is located next to a big shopping plaza but make sure you enter from the main road as it's not connected. The parking lot can definitely be a bit of a mess when it's busy so park smartly to get out of the lines super long! The attendant was super friendly but didn't know some of the items another attendant had given me at a different location. However she gladly made mine to order. Overall this was a great location and would come back if in the area. read more

Decided to finally try Dutch Bros Coffee. We went on a Sunday afternoon and ordered at the window. We tried the carmel eggnog iced latte. It was so bitter, my friend said to stir it around and let some of the ice melt. That did not help. I could not drink it and dumped it. Another thing...there were so many bees, I'm surprised no one was stung. The employees took it as nonchalant with the bees flying in and out of the store and around their heads. Not my kind of drinks but it's very popular place. read more

Dutch Bros Coffee - Carmel eggnog iced latte - Coffee & Tea Near Me - Tucson, Arizona

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The tea flavor combinations on the website are so fun and yummy. But like, what if I don't have a phone? My phone was on its last breath of battery life and I was feeling VERY stressed about finding a delicious option before it died. The very tiny menu in the drive through feels exclusionary. Once I had to ask them about dairy free drinks and the knowledge was lacking. Everything is DELICIOUS. The lack of menu clarity and dependence on having a phone or knowledge of what you already want... I don't love. read more

Dutch Bros Coffee - Marmalade green tea - Coffee & Tea Near Me - Tucson, Arizona

This is the best Dutch bros in Tucson! Every time we go they are so amazing! The blonde lady taking our order was the sweetest! She created eye contact and was so helpful and quick! We had a birthday reward and the baristas did not fail to make it special! So sweet!! read more

Great drinks! Customer service is 10/10 and the drinks came out perfectly! Lot of Dutch Bros in the area but this is one of my favorites.

While on vacation with the family, my son, my nephew, and my brother-in-law and myself walked up to get ourselves a coffee. As we walked up, the music was so loud it was completely annoying as we looked around the building there was no menu posted outside or anywhere in sight so when it came to our turn, they instructed us to scan the QR code, and the menu would auto populate, it did not. you have to download an app, so I did not want to do that. I asked if they had a menu that I could look at, it was not available for us. I was disappointing to say the least, as I was trying to explain to her what the problem was she could not hear what I was saying because the music was so loud. I decided to thank her, and we decided to go take our business elsewhere, I will never ever go back. What kind of business does not put them in you outside?! read more

I had to hit the grand opening today because why wouldn't I?? This place was like a well oiled machine. Tons of super cool people directing traffic, giving tips on orders, and just having fun. They took my order on a tablet and I had it super quick. I tried the annihilator and it was fabulous! Dutch Bros has me reconsidering my very exclusive relationship with the corporate monster down the street. Thanks guys! read more

Dutch Bros Coffee - Grand opening yay!! - Coffee & Tea Near Me - Tucson, Arizona

Yes! Dutch Bros Coffee finally opened a location in Tucson! It's currently their soft opening with their big gran opening on October 9th. Same quality and friendliness as other locations. Expect long lines since everyone is getting the Dutch bros fill! Super convenient location next to LA fitness and has a long drive thru line area. Plenty of parking in the area and small tables to sit down to chat with friends or wait for your order. Don't forget to ask for a stamp card! read more

Dutch Bros Coffee - Coffee & Tea Near Me - Tucson, Arizona

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I am sooooo disappointed!! Dutch Bros is definitely my to go ALWAYS ! However after my last two visits , I got extra flies with my hot sugar free golden eagle soft top ! Two separate visits , first one I accidentally drank it down and open up my cup the other fly was on the bottom of more than half drank coffee . I gave them another chance my next visit I crunched the fly with my teeth and pulled it out !! It was disgusting. I know we are having flies in Tucson everywhere . However I feel they should be more careful and pay attention . I know they are in a rush to keep up with the crowded lines , but be more cautious when making the drinks PAY ATTENTION . A time prior to this I ordered sugar free golden eagle breve .., unfortunately it wasn't SF , and my sugar spiked ( diabetic) . I don't want to give up on Dutch but every time I think about it now I gross out cause of the flies . Which I was only in my car driving with windows up so I know the fly wasn't from my house , outside , or car ride do better DUTCH . The young adults there are great ppl just need to pay attention to those damn flies sneaking in our coffee . read more

Slowest Dutch bros I've ever visited. Then, I ordered a hot latte and was given an iced latte but, by then, I was late and HAD to go. Disappointing. read more

Dutch bro's never disappoints!!!! The customer services is always out the door. Today I came in and Heidi help me out, her positive energy gave off such great vibes!!!! The coffee is medium priced comparing to all other coffee brands, and they have little more to choose from if you have people that don't like coffee as much. Today I tried the kicker with a spin, I had a mix with the nitro on tab. The drink was amazing!!!!! So if your looking for a new coffee spot with great vibes and great coffee try Dutch bro's read more

Dutch Bros Coffee - The Dutch bro for that morning start!!! - Coffee & Tea Near Me - Tucson, Arizona

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Finally I have chance to try this place. I was always hesitate to try because of the long lines. But surprisingly they serve very quick. Have so many choices and also have many options for kids. So far my favorite is German Chocolate read more

I'm from California and when I came to Arizona, everyone said Dutch Bros. Was a must try! Have to say they live up to the hype. From the excellent staff to the atmosphere and ultimately the drink, they did not disappoint!! One suggestion **Come to San Diego** read more

Dutch Bros Coffee - GALAXY FISH REBEL - Coffee & Tea Near Me - Tucson, Arizona

I came to visit Tucson for the first time so of course I needed a new coffee place. Nearly every single day the staff accommodated my ridiculous coffee requests. The staff is so friendly since I've come I probably met most of them haha people will cut in line but workers will apologize for their behavior or stop them kindly to let the right person go. Super cool read more

Dutch Bros Coffee - DREAM WEAVER COLD BREW WITH SOFT TOP - Coffee & Tea Near Me - Tucson, Arizona

Okay so last time you guys never responded so your customer service is lackluster - anyway this morning on Memorial Day I ordered two drinks one hot green tea and a hot lemonade- low and behold a simple order was yet wrong again the hot lemonade was just warm tea - yeah I can see how this is no big deal but that's not what I ordered and by the time I noticed I was already at work - maybe you should turn off the music and actually listen to your customers- god forbid- your job isn't that he at hard it's like you have no soul Okay maybe I should be like everyone else go back and berate and belittle your employees- yep cause cursing everyone out will solve everything just like Trump/Biden have Too many time I have taken the high road and let it go read more

This location is the best! The staff is so friendly. I get the sense they genuinely want to be at work and like what they do. The lines can be long sometimes but they turn the orders quickly. And they play upbeat music outside which can be fun. I love that they have seasonal options and items for the kids, too. Our favorites are the Golden Eagle and Annihilator. Cheers! read more

Not sure what to do when you pay $6 for a drink that doesn't taste good??? It doesn't even taste like there is white mocha in it. I tried calling and I'm not going to go back and wait in line again, let alone fight traffic. Aside from today, yesterday's grand opening was fun. The staff is really friendly and upbeat. My salted caramel yesterday was yummy. For those calorie conscious or keto (which I am not but have friends who are)....you can get a lot of the flavors sugar free. If its BREVE its all half and half (a lot of fat, carbs, calories), if it's a latte it's 2% milk, if it's a mocha it's made with chocolate milk. read more

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Y'all know how much I love coffee, so when I finally saw what was going up at what was formerly the Mimi's - Dutch Bros, I was like YEAHHH! I went on their first day, around a quarter til 7am and while I was expected a bit of a crowd, drive thru was busier so I just parked and ordered a drink. Iced vanilla americano. I keep it simple most days, and the staff was super awesome. I went back 2 days later, different dude, still super awesome. If you want something a little different than Starbucks, this is the place. They have lattes, teas, cold brews, something called Rebels - they look dangerous and fun! Don't forget to ask for a punch card! read more

Dutch Bros Coffee - Coffee & Tea Near Me - Tucson, Arizona

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As an obsessed coffee person, I was not wowed. BUT, I have only gone once so I am willing to adjust this review after another visit... particularly after looking at their online menu. This location is a bit tricky to get into depending on which direction you are coming. The hubs and I stopped in after hearing people rave about it. I ordered the Cold Brew Mocha, the hubs got some sort of hot holiday drink. I will say that I loved the customer service and the person taking the order (and paying) before you get to the window. Our drinks were okay -- don't get me wrong, but I would not even go as far as saying they were good. My cold brew Mocha was not sweet it was cold brew with some unsweetened cocoa in it (maybe that is how it is supposed to taste?) I was in it for the caffeine so the sweet part was not a deal breaker. The car in front of us ordered at least 17 drinks (we were counting) Many of which they ordered when they got up to the window. This is my only true beef -- we were held captive, along with two cars behind us in the drive through. We literally had our drinks for 5 minutes and were drinking them (along with the 2 cars behind us) before we could get out of the drive through. Okay, I guess it was cool that the guy ran our drinks out to us so we could enjoy them at their particular temperatures. The gal at the window should have told the car to move up and park, but we sat and waited -- fully paid, drinking our drinks while the people in front of us continued to order more drinks. read more

I was in my truck and pulling a trailer and decided to stop at Dutch Brothers to have a drink. Knowing that my trailer would not make the turn radius I parked and walked up to window. Employee told me that I would not be served at window and I would have to pretend I was in line like a car and pace myself on the sidewalk. I did as I was told because of the COVID-19 and wanting my favorite tea. But 5 min later a customer in a car parked and walked up to the window with a drink I guess they made wrong. They took his drink and remade it for him as he stood at the window! That made no sense!! Well after I ordered my drink I went and sat in my air conditioned truck watching as the car I walked behind made it to the window. I than proceeded to walk to go get my drinks and when I did the employee at the window scolded me for not staying in line?! Come on employees and Dutch Brothers use common sense. read more

Dutch Bros Coffee - Ditch brothers after a hard days work - Coffee & Tea Near Me - Tucson, Arizona

Straight from Grant's Pass, Oregon is this curiously intriguing joint that caught my attention many times as I drove past it. What is it? What do they serve? Why are so many cars lined up in their driveway? Until one of my coworkers from Grant's Pass convinced me to visit the establishment. I was really interested in was the Rebel. It is a house blend energy drink which you can customize with what seems like an endless list of syrups. You can get it as a slushy if that's your thing. For my first time to Dutch Bro's I decided to take the purist's route and get the OG to set a baseline of what I can expect, so I got a plain Rebel. It tasted like what I expected, a Red Bull but with less sugar. There will be many more trips to try their coffee and perhaps more flavors to the Rebel. It took a bit for me to get my drink, but this maybe due to it being crowded. read more

Dutch Bros Coffee - Coffee & Tea Near Me - Tucson, Arizona

Not for people who knows and appreciates what a proper latte is. This place is obviously an attraction for young kids for all the different flavored/colored drinks they offer on the menu. If you just want a plain properly made latte try one of the many locally owned excellent coffee houses in Tucson. The latte I just paid almost 5 dollars for looks and tastes like those you get from a machine in a hospital or convenience store. read more

I really like this place! Nestled in a hard part of town though with the parking and everything. There is drive thru and an option to have 5 parking spots if you want to order outside. I didn't realize this place didn't have an indoor seating area. But that didn't deter me from trying Dutch Bros. I ordered the Birthday Breva (half and half) cold instead of the latte (2% milk). I am not a regular at Dutch Bros so I would suggest looking at their menu online before ordering or talk to the person at the counter at what flavor of coffee you would like. Their menu is very simple on the walk through so I would highly suggest viewing ahead of time. Overall, it was about $5 for a medium coffee which the flavor did not disappoint. Try this place for yourself! read more

I love Dutch Bros- I REALLY DO!! I was so excited when I found out they were coming to Tucson. Especially because this location is dangerously close to my house. I always get the same thing- cold brew kicker. I really only drink cold brew and their cold brew is one of my favorites. The kicker is the irish cream flavor they put it and it is so awesome. They are very heavy with the sweetness, so I always ask for the drink "half sweet". This has always yielded the perfect drink. HOWEVER, as of lately, my "half sweet" is unbearably sweet. The first few times it has happened I took it home and pour half of the cup out and added my own cold brew, which I didn't mind, but still shouldn't be something I have to do. This last time I went, it was too sweet to even do that. This has only ever happened to me at this particular location. I have never had any issues with the locations in Phoenix. I would think that DB has set recipes and set serving amounts, and that "half sweet" of a drink should be the same thing across the board. Perhaps this location needs a retraining of what that means. I hope this is something that they can fix at this location, otherwise, I will make the trek across Tucson to try out the other location when I am craving DB. read more

As long as you don't ask Alexis the manager ANY questions regarding your order you will be treated like cattle... if you ask questions about your order you WILL be treated horribly, with rude tones and she will make an extra trip inside to insure her employees NOT make what was ordered! read more

This is the third time a girl taking my order has been rude and has messed my drink up. I've asked for the new chocolate crunch, drink and substitute chocolate milk instead of coffee and if I could get extra scoops of Oreo on the bottom of my cup, not only did she not give me an iced drink, but it was also coffee. Every time she is taking orders in the drive-through, she just has an attitude and makes you feel like you can't ask for anything special and she also hasn't scanned any of my reward points at all and I asked her why that keeps happening and she said it wasn't her problem read more