Grungy white guy with messy hair is very hard to communicate with, which is problematic when you work in customer service. I ordered, he got my order wrong, I asked for the item i was waiting for and he simply refused to explain. His back was to me the entire time. I asked about the missing item i ordered and had been waiting for and he just said, "it's over there" and i said no it isn't and he said (after I had walked back-and-forth several times) "then i didn't ring that up." What? You mean you got my order wrong? So I got back in line talked to a different employee. As he was working behind the counter I stopped him and said, "hey, you know you could've just told me." He pointed to the other counter. He said he didn't ring it up. At no point in time did he say he messed up and there was a miscommunication. read more

So I received super service from Caity(hope i got that spelling correct.... sorry to her if not!) She was extremely friendly and efficient. She also kept herself busy. I was there for quite a while and experienced a couple rushes which they both(her and her coworker) handled quickly. When it was slow though i specifically noticed Caity making sure everything was restocked and clean. If there is time to lean there is time to clean! Go Caity! The girl she was working with(unfortunately i didn't catch a name for her) also made my drinks fast and they tasted as expected. Thank you both for an exceptional experience! read more

The morning staff at this Starbucks are amazing. My mobile order is ready every single time and made to perfection. There are a lot of people that hang out in this Starbucks so seating can be limited. My only gripe is the lack of electrical outlets. Again, a lot of people hang out here and the two seats with outlets are the first to go. Maybe look into getting additional outlets or strips put outside for more people to plug in while they work. Other than that, I love this location and have been coming here almost daily for two years. read more

This is my favorite location ever! They are always so happy and just make my day. Dan is awesome! He has great ideas for drinks and just makes you smile! Great team here! read more

Please 'scuze my French in this review but I am pissed off. Cool cafes are hard to come by in the Valley. Tempe's Gold Bar is one of them and it's been here a long time. I go back a long ways with this one, having spent many late nights studying for the bar exam here. The fucking assholes who own Starbucks, knowing this place's popularity, decided to plant one of their cancer-like franchise locations in the very same plaza, just 10-20 yards away. An obvious attempt by a boring, uncreative national franchise to bully a local favorite out of business. Boycott this location, please. I think the local favorite gets the last laugh though. As I drove by the Starbucks in amazement at their hostile choice of location, it looked totally devoid of customers to me. The Gold Bar however is packed, and I had to sit at an outside table in the cold for 20 mins before a single chair inside freed up. There's a live jazz band playing at the moment. Life is good. Fuck you, Starbucks. read more

Other reviewers are hating on this location because it's by a local coffee shop. I get it. Starbucks seems to routinely move in next to its competitors. But yelp exists to review single spots, so let me assure you, fellow Yelper, that there is nothing particularly wrong with this Starbucks location except that it doesn't have a drive through. Otherwise it'd be just as fine as the (thousands of) other Starbucks. read more

Matt remembers my name and is always pleasant. The staff here is always friendly. I have tried some other Starbucks and end coming back here. read more

This is not my favorite starbucks location. Most Starbucks staff are usually over the top bubbly, even in the morning (of course, I would be too if I had a constant flow of caffeine available to me at all times) For some reason at this location, it's like the baristas don't like coffee or something....just not very welcoming people as I have experienced in other stores. One time, they even served me my oatmeal raw.......that's how I know none of them actually drink coffee :/ caffeine wouldn't let you forget a thing like HOT WATER to go in your oatmeal....... read more

This is my neighborhood Starbucks and they are fantastic. Its always clean, friendly staff and the customers are nice as well. I go there at last three times a week so my rating is from various visit to the store. My only wish is they carried PSL year round. read more

Not my favorite location. Stopped in this evening and had to wait about 10 minutes with only one person ahead of me. The barista would take the order, go start on the drink, come back for payment, then finish the drink. Repeat routine for next customer. Inefficient. She was very friendly though. read more

This is your typical Starbucks. Things you may want to know: steep driveway when entering plaza, no drive-thru at this location, next to gas station (in case you need to fill up, too), nearby Ross (in case you like to shop while you caffeinate). The employees at this Starbucks are predominantly women. They are all very friendly and pretty quick. This location has a pretty small inside area, but there is a pretty large patio to make up for that. Clean bathrooms and interesting trivia--basically your standard experience. As far as the coffee, I only really drink it black and unsweetened (hot or iced) but I can say that on rare occasions, it tastes slightly burnt. The iced coffee has never failed me, though. read more

What can you say! It's Starbucks! I'm here at one of many of my favorite Starbucks locations. The staff here is very personable, chatty and polite!. read more

Starbucks - Coffee & Tea Near Me - Tempe, Arizona

This starbucks on McClintic and southern fixed my venti blonde latte that I ordered from the starbucks on McClintock and Guadalupe. The barristers are friendly fun and professional fixing another stores problem. Twice the starbucks on McClintock and Guadalupe put sugar stuff in my drink. Why spoil a good latte with sugar! read more

Overall good Starbucks to go to when your shopping in area. Pros: -Great coffee -Staff is nice -I like the misters outside Cons: -Dirtier than most,especially outside -No comfortable seats,maybe that's intentional so you don't stay too long. read more

The people here are really nice, my coffee that I order through the app is always ready when I arrive and is always correct. They would be 5 stars except a lot of times when I get my coffee there's Carmel on the outside of the hot cup. It wouldn't be such a big deal but I worked at Starbucks and at least when I was working there it was a huge thing to my district manager that cups always look and feel clean. Now as a customer I understand this because it sucks not knowing it's there and having Carmel goo stuck in your car cup holder in the morning and it transferring to your hand and everything else, especially because I am not a morning person. read more

Long time sbux customer and gold card member for years. Spend $$ at sbux all the time. Bought cold brew in their reusable cup earlier. Passing by, stopped for a refill. Refused a refill unless I was already present in the lobby. Orthogonally crappy service to any other Starbucks I've even been to. read more

I am a huge Starbucks fan and this branch is right by my house. Since we have been quarantining very strictly since the beginning of March (due to the pandemic), Starbucks is one of the only locations that we go to other than remaining home. From all of our experiences, they have very safe practices, ranging from wearing face masks and gloves, to handing our drive thru orders by means of placing eat item in a dine-in mug and handing it through the window. The staff is always courteous and quick to fix any inaccuracies in orders. A few weeks ago, however, my credit card was left in their swipe machine. Since it's the only place that we go, when I noticed that my card was missing, I knew that it had to be there. When I went to retrieve it, they stated that it was in their safe. Regardless of having been in their safe, there were charges, forcing me to close that card and have a new one issued (which we all know means that I needed to then change my credit card information on all of my automatic pay accounts). I reached out to the store and they said that the only way that they would give it any attention is if I filed a police report. It was extremely dismissive and left me with an extremely bad taste, unfortunately! read more

Best Starbucks in the world I go there every day and they treat me like a great customer and friend :) :) :) :) :) :) read more

I don't get it. Busy or slow they almost never remember my caramel drizzle or forget almond milk. There are three Starbucks around my house. This one just happens to be the one on my way to work. I'd conservative say they mess up my order 60% of the time read more

Was waiting on patio for someone and was approached by security to ask if had a beverage from Starbucks. When I replied no, and was going to follow up with I am waiting for someone then I will be purchasing a beverage, I was shooed off the patio and told this is only for customers, mind you there was only 1 other person on patio. Needless to say I left and they did not get my business that day, nor will they ever again. read more

They weren't very fast with the order I only had two Frappuccino and it took awhile for them to make it. I thought they had a drive thru, the people were polite just haven't had a slow experience at Starbucks ever. read more

Not a happy coffee drinker here. This place smell bad when you walk in to the door. Looks like they have never clean the floor. The place look OLD too. Not a great experience for first time Starbucks customer. Service is OK and staffs are friendly, but the smell just totally turn me off. Will try different location. read more

The coffee was awful (and I normally love Starbucks coffee) and the bathroom was abysmally disgusting. Worse than a gas station bathroom. Not the kind of filth from a morning of neglect but the kind of grey scummy buildup that only comes from weeks and weeks of neglect. Not to mention there was no soap in the bathroom so we know the employees aren't washing their hands. Never again. read more

They were really helpful. The girls behind the counter were really nice. The wait wasn't too long, especially for 8:30 in the morning. When I got my drink the lady wanted me to make sure it tasted good before I left. Very considerate. It was perfect =] read more

Won't go back until they do something about the screaming lady with the stacks of paper. I understand she probably has some sort of mental illness. I have seen her in the location for years. She never use to bother me. But yesterday when I went she was screaming across Starbucks about cutting of hands, throwing away torsos, and ripping out teeth. I assume so people don't recognize the body. She was yelling really weird crap so loud I couldn't hear my drink called and waited like an extra 5 minutes for it. I mentioned something to the clerk, politely said maybe a manager needed to speak with her (the yelling lady) or figure out the situation because the stuff she was yelling was disturbing. The clerk, young brown haired girl that appeared to have coffee grounds on her lip, around 1130 am yesterday straight up shamed me and pretty much said I was a horrible person for even mentioning it. She said "that's Frannie she's been coming here for years" shook her head, and literally shamed me. I went to work and mentioned to my coworker what happened. She said she purposely avoids that location because is a distraction from her schoolwork. I don't like starting my day, or having my lunch break disrupted by hearing a screaming old lady talk about conspiracy torsos and scary R-rated things. Well I hope you don't mind all the business from parents and people who just want to relax. She is straight up loitering for hours unless she's the damn Starbucks on McClintock conspiracy torso mascot. Anyway, I tried to voice this to the clerk and was shamed, then I tried to call Starbucks to talk to the Manager and the phone number on the google maps was disconnected. So there ya go, now it's on Yelp forever. read more

I live this location because there is not a crazy line on Saturday mornings and they brew their iced coffee to perfection. As a former sbux employee, I can taste that some other locations don't know how to brew it correctly because it tastes watery :/ read more

I was in a time crunch and needed a little caffeine to start my day. Drive-thru yeah! Well, if I would have noticed the long long long line in the drive-thru I probably should have opted to go inside or bypass all together. Well, I made it to my destination on time. But a bit stressed. My iced peppermint latte was just what I needed and it was soooooo good. I am used to having Starbucks at the airport and it just never seems to taste right, so I was super happy to have it just like I like it. Thanks for the boost of energy which was needed on this particilar day:) read more

If you don't know what Starbucks has to offer by now you've been living in a cave. If you're looking for something different Gold Bar is way better, and it's located in the same parking lot. I believe in supporting local joints first over huge corporations. If you want the same old thing Starbucks is great. But if you want something new, fresh, fun, and to support a local business, take your money to Gold Bar. I promise you wont be disappointed. read more

The customer service here is great. If there were 12,000 stats I would gove it even more stars. Even priced compared to other coffee places.

This location is wonderful!!! The people are always so kind and helpful. Ryleigh especially stands out as a drive thru cashier. She always makes my day! Such a sweetheart and is always asking how we're doing instead of passing our drink out and moving on to the next customer. Great customer service. read more

This is my favorite Starbucks in Tempe. Over the past year they have hired some awesome baristas that are much more friendly than what's been around in years past. Plus, I love the trivia they have on the white board behind the espresso machines. It can get busy in there but it's a good mix of students, young professionals and older folks from the surrounding neighborhoods. Lots of patio seating as well. read more

Caity is the perfect example of how you should be treated at Starbucks! I went in to order a drink and had my metal tumbler in hand and as we were talking I mentioned I hardly use the cup because it has a weird metal taste to it. She instantly mentioned she could do a swap out and gave me a new cup of my choice! She is always so friendly and willing to help out. read more

I tend to not write reviews for chain locations, or restaurant that I see everywhere. However the service and kindness from the staff here is always excellent. They are very friendly and accommodating. The baristas know my order when I walk in and remember my name. Although a high school is nearby and it does tend to get packed after school. Definitely one of the better Starbucks I've been to. Be warned: there is no drive thru. read more

Nice location, prompt efficient service. Keeper.

The people who work there like Dennis and many others make my coffee break before and after school worthwhile and even though it can get kind of busy at times they still manage to work as quickly as possible. read more

Absolutely love this Starbucks!!!! My favorite baristas ever, especially the morning crew! Always so nice to me and they always say hello to me when I come in :) read more

They have the best teas at this Starbucks! Everyone is so friendly here, and it does not take long at all for them to deliver everything! I love pretty much everything from here! read more

this is my fav starbux the drinks are perfect the store is allways clean and the servers are allways nice

I might've given 5 stars a year ago. I've been coming here once a week for about 10 years. The service has gone downhill. Tables on the patio are locked together with cables overnight, due to theft, I assume. I "get" why they need to be locked at night. However, when I arrive in the morning, an hour AFTER they've been open, and week after week the tables are STILL not unlocked, and I STILL have to walk over cables to get to the front door, there is a management problem. I'm forced to sit inside, because the patio is unusable. Workers are often stocking the food case at 7 am and I often get, "be with you soon" as they continue to do what seemingly should've been done BEFORE opening. It is a new trend that common maintenance is being done in sight of customers, while customers WAIT, during a busy time of day. I hope management reads this and adjusts the timing of their morning duties, so customer service can become the focus, versus store maintenance. read more

Excellent customer service!! Today I witnessed Tiffany handle a picky customer with the greatest professionalism and grace. This customer was a man no one could please and yet she did. She spoke to him with concern and helped him through his issue. Well done! read more