The Starbucks team was fast during a busy time! They got us the drink exactly as requested! read more

Starbucks - Iced Macha Latte - Coffee & Tea Near Me - Springfield, Virginia

The lady who took my order was very nice and courteous. There was a bit of a line but the drinks came out super fast and were delicious! The ambiance is chill and inviting, not like other locations in the area. Definitely coming back read more

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This place is too busy for my taste. People who enjoy a lively coffee shop, might find this more to their desires. It's nice to drink a cup of coffee, reading a book, but the noise interferes with what's left of my concentration. Parking please be mindful and aware. Some of this depends on when you visit here. Really nice employees. They get a lot of orders knocked out in no time! Also the efficiency at the register is solid. If you can find a place to sit down, you are remarkably lucky. This one works for a carry out caffeine boost. read more

This Starbucks has been a hangout place for many of the locals ever since I can remember. I don't pass thru this area very frequently these days, but each ti.e that I come hwre, there are always people hanging out, indoors and outside. Its definitely a busy store. I think there have been only a couple of occasions that I have stayed more than am hour, and its always been very relaxing. No loud music or crazy people. Today I ordered the grande Hazlenut Oatmilk Shaken Espresso and in less than three minutes I was back in the road to work. I've tried this drink a couple times before and its really awesome tasting. My other favorite is their White Chocolate Macadamia Cream Cold Brew coffee. read more

Starbucks - Coffee & Tea Near Me - Springfield, Virginia

May I suggest you guys add more people to the afternoon shifts. I come here a lot on the am and have started to drop in around 3-5ish. There's always two People working with lots of people waiting. I waited so long one day I just asked for a refund. This is a nice store with great workers and it's usually clean. Very convenient on the way to my office. But man!!! Please hire so more workers. Also because there not enough workers they sometimes have an attitude when you ask for your order which I understand (but it's not nice to take it out on us) bc they are short staffed. read more

Awesome Starbucks. Excellent layout. Fun and well-AC'd tables for relaxing. Friendly and like-clock-work-mixing busy baristas that pick up conversations, when they aren't swamped. The drinks here are always the same. Top notch. Top shelf. Top grade. Top flavors! Outside there are a few small square tables to chill and relax around. My girl says: "Don't you think this Starbucks is awesome?" I do. I'm a repeat customer here all the time - and so are a whole bunch of other Springfield-ites who are in the know that this Starbucks is greatest. Review: 5 read more

Starbucks - Nitro Cold Brew beats the heat on hot days! - Coffee & Tea Near Me - Springfield, Virginia

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Very nice, clean and ADA-friendly. Friendly and obliging employees always make for a pleasant atmosphere where all feel welcome and comfortable. I got a Lavender Oatmilk Chill with Dragon Fruit and a slice of Banana Walnut bread while my companion chose a Carmel Macchiato. All was excellent and made with care and attention paid to special requests. read more

Starbucks - Coffee & Tea Near Me - Springfield, Virginia

Lovely barista there today! She made me a sample Pink drink for my dad since he newly is watching his sugar intake, made me a customized mocha cookie crumble with less sugar pumps, and made my brother a yummy caramel ribbon crunch. Water is free here, and the store is clean and well kept. Inside is a little cramped and busy but still one of the nicer ones in the area. read more

Starbucks - New Caramel Ribbon Crunch Frappuccino Blended Coffee - Coffee & Tea Near Me - Springfield, Virginia

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Hannah super friendly/polite/ and helpful. My go to location always. Recommend to anyone who had had a bad experience before. read more

Starbucks - Coffee & Tea Near Me - Springfield, Virginia

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So quick, and so delicious today! I've been working on customizing my own favorite drink at Starbucks and I think I've got it perfect today! I highly recommend ordering a: Large Carmel Crunch Frappuccino +Line the cup with caramel +Breve +Extra Whip +Extra Caramel Drizzle +Extra Caramel Crunch 8 pumps of dark caramel sauce and be sure to get a spoon and eat it like a Frostie from Wendy's :) Super Delicious! (If you pay with points it's free!) read more

Starbucks - My hot chai latte with oat milk and a walnut banana bread slice - Coffee & Tea Near Me - Springfield, Virginia

Worse service ever! This is the second time I come here and they never have anything ready! I ordered a simple bagel and it took 15 min to warm up then I had to get a refund. What nut place -has you waiting 15 minutes for a bagel. Then when I asked the stupid women completely forgot about my bagel. Worse Starbucks ever - do not come here! read more

Starbucks - Refund after waiting 15 minutes- NUTS - Coffee & Tea Near Me - Springfield, Virginia

Please go back to using the stronger glossy plastic lids. As I was drinking my coffee, the cup separated from the lid, this causing the drink to spill on me while driving. Luckily I was stopped at a red light. What if the coffee was scorching hot, I would've burned myself. And at least dry the lip of the cup before putting on the lid. Spent the afternoon cleaning my car in the rain. read more

Starbucks - Coffee & Tea Near Me - Springfield, Virginia

Starbucks is Starbucks. I actually am NOT a fan of their coffee but my Aunt (bless her heart) continues to gift and regift (she's a teacher) Starbucks gift cards she receives to me, so occasionally, I find myself at one. I came on a Monday during Thanksgiving week around 8 AM and it was not very busy. I always just get the same thing (I know boring)-black coffee. I tried the Holiday blend and it was fine for the caffeine intake, not so much for the taste. Trying to use up multiple gift cards that I've had for at least 2 years, I also ordered a turkey bacon breakfast sandwich. It was ok, I suppose, but not very filling. As long as I have gift cards I will keep returning to Starbucks despite it not being my favorite. read more

Totally average Starbucks, not the fastest I've seen but not the slowest either. Staff is friendly and they were kinda of crowded for a Saturday night. Not sure how easy it is to get a seat but this place isn't too large inside. No reason to make a special trip to this location but it does the job if you're in the area. read more

It's a Starbucks...they were a little slow simply because they were packed...like 15 people in line with only one cashier. We ordered a triple shot white chocolate mocha and a Tall chai latte. Once we ordered they had a good flow going behind the counter and the drinks didn't take too long. Overall a good experience...just need a little work on the cashier coverage read more

This store does a good job of having my drinks ready and well made when I arrive, when is so important when I need more caffeine to get through my day. read more

I always embrace pumpkin spice season with open arms, but we're still trying to hold on to a little bit of summer with these Frappuccinos and cold brew. Quick, friendly service and consistently awesome drinks here! read more

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I didn't write a review before, but this is the second time where a soy latte was ordered and got one with a different kind of milk instead (it was picked up by a friend--I'm disabled). Last time it was skim milk and I could not drink it because I'm lactose intolerant. This time it was almond milk, which was not what I wanted but was tolerable, but had I had a nut allergy, it could have been life-threatening. I know the baristas are under a lot of pressure, but if they're going on what they think they heard instead of what's on the label, why bother with the labels at all? It doesn't exactly inspire confidence in their ability to provide the drink that I ordered. It makes me think twice about patronizing this particular Starbucks, that's for sure. read more

Starbucks - This is clearly the wrong color for a soy latte; it is too dark. The barista should have at least noticed that much. - Coffee & Tea Near Me - Springfield, Virginia

Not my usual Starbucks, however service was quick, efficient and polite. Clean store, plenty of food nicely displayed. read more

Starbucks - Coffee & Tea Near Me - Springfield, Virginia

This is one of my favorite Starbucks in the DMV! The employees there are so kind and clean! I'm kinda a clean freak and notice things so believe me! Whenever I come in to grab some coffee BELLA and SALMON are always so nice and make me feel super welcome! So grateful for their hard work! The Starbucks Team rocks at this location‼ read more

Starbucks - Decaf Pike Place Roast and Pennywise - Coffee & Tea Near Me - Springfield, Virginia

I wish I could avoid this location but I park in this lot regularly so I walk right by it both morning and evening. The staff just does the minimum and nothing more. I ask for simple things that every other Starbucks does without a second glance but not this one. It's always "we ran out, we don't do that, those are only here at 7 am, try later". My favorite is they told me to try another Starbucks. I'm here!? Why would I drive to another Starbucks?! Or "That's only a summer drink." Really? I am not even there when the line is out the door. I go at 530 pm and the line is minimal. The good thing is here are a few homeless people that seem to live here. read more

Dear Starbucks-- Shame on you. A man (who sits at your exterior tables daily) verbally sexually assaulted me. When I expressed boundaries (with kindness), he proceeded to chase me into the store and verbally assault me (using f bombs) 10 more times. The manager did nada until I asked her to. I asked her to call the police and/or security. She apologized but did not follow-up in any other way. As I was leaving and picking up my tea, a make shift lead proceeded to tell me that they would give the man who assaulted me a warning but would not ban him UNTIL HE DID IT AGAIN. He admitted that this was due to their recent bad press and the fact that I am white and the man who assaulted me is black. He went on to say that he disagrees with this decision and would speak to their general manager. . Beyond cowardly and disgraceful...the fact that a woman (a paying customer nonetheless) can be verbally assaulted TWICE at your store and you're going to give this individual a warning is PR mayhem at best. read more

This one has heat :-) And the staff is great. But it does get kind of busy. Wish they could make this spot a little bigger. Usually all the chairs are taken read more

Professional and Friendly!! * busy * cashier had tons of character * not many seats * The staff was top notch! read more

Starbucks - Cafe Mocha @ Starbucks - Coffee & Tea Near Me - Springfield, Virginia

I received my order quickly but it was not what I ordered. I ordered a sweet cream cold brew and the majority of it was cream. I couldn't even taste the coffee. I told them I wanted it redone with much more coffee and showed them the picture. The staff was rude and proceeded to tell me next time I should order it differently and that it won't ever look like the picture. This is my typical order at Starbucks and I've never had an issue at another location. When she remade the drink she started slamming doors and said something to another employee. She made my drink exactly the same way. Needless to say I won't be able to drink this coffee either. What a waste of $5. I would not recommend this location. Choose another Starbucks!!! read more

I used to frequent this Starbucks often. It's never super clean but it's also not filthy. When I visited on 12/21 there was a roach walking across the front counter. I alerted the cashier, she wasn't surprised and didn't bat an eye, didn't even move to kill it. It was gross and I'll never EVER visit this location again. read more

I stopped in here for a quick drink on my way home from lunch on 11-24-2019. I'm not a usual patron, but I had a gift card and figured that I would treat myself. :) I had been nice all week. LOL. I ordered a tea, but I wanted it to be sweet. So, the person behind the counter gave me 12 pumps of "Liquid Cn Sugar" which I think means "liquid cane sugar." Here's what my order looks like on my receipt: Vt Ic Pch Gt Lem" which I think means "large peach green tea with lemon." In any event it was very good. I loved the carryout container and sturdy plastic straw!! No paper straws in VA!! I also found out that I had plenty of money left on my card for future visits. If not this Starbucks, then certainly another one with the same order!! read more

I'm a huge espresso fan but medium Starbucks fan in general. I've been to this one many times but this morning's experience was exceptionally poor. Ordered two quad espressos. Which were labeled as two doubles (with the excuse being 2x2=4 which confused the barista). So my drinks came out wrong. They remade them but put me at the end of a long queue. When they came out the second time one of them was in a leaky cup. I noticed immediately and didn't touch it. About half of it had leaked onto the counter by the time I mentioned it to the barista. She simply poured the remnants of my drink into a new cup and sent me on my way. I took my half of a drink and found my way to another coffee shop. Now I know that pulling 4 shots for one drink is excessive. And I know that asking for two quads is really excessive. And I also know that 8:15am is crunch time at Starbucks. But come on... that's not even trying. I spend a lot of time in coffee shops (I am the guy who orders two quad espressos at a time). This was probably the worst coffee shop experience I've ever had. read more

Great staff!!! Fast, professional, friendly, clean!! Friday morning June 14, 2013 read more

Not my favorite Starbucks. The staff is nice. Latte was good. It has good food options (Pastries, hot breakfast foods, sandwiches, boxed food, etc). But when I was there (2-ish, thurs afteroon), the place was a little dirty. Floor under the milk/sugar station was obviously not swept in awhile. I didn't like the seating either. They don't have those big comfy chairs. Only 4 upholstered (but not big and comfy) chairs. Two are around a low table, the other 2 are pushed against the wall. There are 3 tall chairs at the bar. One 4-top table in the back. Seven small cafe tables (4 next to long bench seating, one by the front window). read more

I had to try the new flavour, Chile Mocha. It was mildly spicy with a lovely chocolate-y flavour like Mexican Chili Hot Chocolate mixed with Starbucks Latte. It wasn't too sweet too...which is a pleasant surprise considering how sweet Starbucks flavoured drinks usually are. read more

Starbucks - Chile Mocha - Coffee & Tea Near Me - Springfield, Virginia

Quick, efficient, clean. I always order the same thing at every Starbucks: Americano in a personal cup with steamed soy. They kept my travel mug clean, which was nice and unexpected. But, I'm 99.9% sure that I just paid almost $4 for hot water + steamed soy. Literally cannot taste any espresso. read more

Starbucks - This watery mess is supposed to be a grande Americano with soy. There's no espresso in this joint. - Coffee & Tea Near Me - Springfield, Virginia

Although a DC area "Slug Line" is across the street, this place seems to have quite a number of regulars popping in for some "joe," resulting in personable customer relations. The staff is always helpful, courteous, and unstressed. The layout is great for hanging out, meetings, or just solo. read more

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Management/Owner: it seems that proper customer service needs to be refreshed at this location. I had a negative experience this morning. Remind them that everybody does not know the products. I overheard 2 staff members speaking negatively about me while I was in the store. I approached them and spoke to both of them individually. I informed them that I heard them and that talking about a customer is unprofessional, negative and to stop doing it. Their issue is that when I placed the order, I added "and include everything that comes with it" I am not familiar with your products. My experience happened around 8:03 AM today. My order was from Check #715768 at Drawer 1 Register 1; My order was: 1Vt Caramel Crunch Frappe, 1 DS Bacon Sandwich, 1 Vt Pumpkin Latte, 3 warmed Almond Croissants. I was ordering for my son. I am not a Starbucks customer. My first experience was far less than desirable. I had to "ask" for a bag with the cup holder cardboard insert. One of the 2 ladies I am speaking of saw that I had 2 drinks to carry out in my hands. I asked for it. She did not assist me by placing the drinks inside the bag but said "oh, ok, here you go". The store was not busy at the time. There was 1 lady in the lobby other than me. I think customer interaction for brand new customers should be given. It is easy to spot new customers. They are uninformed on your products. A "properly" trained employee would quickly identify that. Neither of them said thank you, neither of them had a pleasant attitude, no smiles not even a fake smile. I did experience their negative attitude. Please train them on proper customer service. Kindness can be part of customer service even if it is fake. That is what they are paid for. They are the face and impression of Starbucks store 11153. After leaving, I was glad that I am not a coffee or latte person. If Yelp would allow zero stars, I would select that. The system requires a star selection. Due to that technicality you get one star. Terrible experience from Starbucks Store 11153!!!!! read more

I do not visit this Starbucks often but each time I do, they always make me feel like I'm a regular! The baristas are always upbeat and pleasant and seem to communicate well with each other. They have a good selection of other food items (some Starbucks seem to be hit or miss on this) and they manage the always long lines quickly and professionally without losing the personal touch. Probably the only negative is that there is very little seating area and what is there is usually always taken! I usually take my espresso to go for this reason. read more

4 stars because of the limited seating. It's a bit cramped. This location can get very busy during peak hours. read more

Starbucks - Coffee & Tea Near Me - Springfield, Virginia

One of my favorite Starbucks! Staff is always friendly and welcoming! Staff is always working hard and pumping out drinks as fast as they can! The store manager Brittany runs a great team! read more

I was at this Starbucks location this morning and I would say that they aren't necessarily slow (because there was a huge line and not enough workers).. But I suggest they are more considerate to non-English speaking customers. The lady making the drink was asking a Latina woman 3 times what size drink she had ordered in a rude impolite manner (because they had forgot to make it/someone else mistook it for theirs possibly). I get that it was busy but to yell at someone who doesn't understand what you are saying is very upsetting for other customers. read more

Fantastic service grate coffee! Very friendly staff greeted me as soon as I walked in.

This is my favorite Starbucks store! All the Baristas are super friendly and make my drink just the way I want it. I go here to do some work sometimes and each time, the baristas make sure I am well taken care of! You guys are the bestttt read more