I haven't been to this location for some time. The new building they have since they redid that shopping center is amazing! It's big and spacious. Plenty of room if it gets busy in there and you are waiting or ordering. I preordered my drink and sandwich, so I can't comment on their customer service, however I can say my order was ready when I got there. The only additional time I took was to pop a couple couple of pics. I didn't get a picture of it but I saw that there is a sink outside of the restroom to wash your hands so you don't have to wait if you need to wash up if someone is in the restroom. What I really liked was the outside. The seating area was very spacious and nice looking. I think both the inside or outside would be a great place to hang out and enjoy your coffee and a small bite if you wanted to read more

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The location is nice, the service is friendly enough, and the inside is new and nicer. But the drink making was pretty bad. Ordered an iced matcha latte, and there's just no excuse for the amount of ice they put into the drink. It was a grande size, and seriously, there might have been 3 ounces of liquid in there. At the prices you pay for Starbucks drinks, there's zero reason for them to try and skimp on the drink itself by overloading the cup full of ice. It was ridiculous and I can't plausibly conceive of anyone who would want this much ice and so little actual latte in their drink. read more

Starbucks - Ice after I was done with the drink - must have been overflowing to start - Coffee & Tea Near Me - Saratoga, California

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Never have e enough workers, always run out of stuff, and their cupholders genuinely fall apart if you touch them

Really great, friendly service. The café is clean and spacious; it's a good place to sit down with a laptop. If you want to pre-order in the app and run and grab a drink, you could do that here easily because the parking is easy. I haven't tried the food yet. I recommend this location! read more

I needed 2, 5 gallon containers shortly after they opened. They had it ready and were super helpful, accommodating and friendly.

A great Starbucks location. The plaza doesn't get too crazy busy, so it's a convenient quick stop to grab a drink and pastries. A while back I'd gotten the fall drink: apple crisp oatmilk frappuccino blended beverage to try it out. The drink was made beautifully with lovely swirled whipped cream on top. Very picturesque. The drink itself unfortunately wasn't my personal cup of tea. It had a delightful apple aroma, but tasted like a candle :) I wouldn't order this particular drink again, but there are plenty of other drinks that I do enjoy. Nice baristas. There are a few tables and chairs here, so you could enjoy your time here. read more

Starbucks - Apple oatmilk frappaccino - Coffee & Tea Near Me - Saratoga, California

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Its now open M-F 6:00 AM-3:00 PM . Closed Saturdays and Sundays. The same friendly Staff. Comfortable seating indoors and outdoors. Located at the corner of Cox and Paseo Presada just down from the old location on the right by the new Saratoga Vision Center. read more

Starbucks - Coffee & Tea Near Me - Saratoga, California

This location is in a new redevelopment area. For now it's a great location and quiet but once all the apartments surrounding the new location are done and people move in, I anticipate it will be pretty busy. It also has a very small parking lot which might become problematic. It does have a nice outside patio area they share with the leasing office. Sadly this location closed down temporarily. The sign on the door does not indicate when they may reopen which is never a good sign it will be soon. **I'm only giving a 3 star because I have no clue if it's a great location or bad since they closed down. read more

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This location is one of the best I have ever visited. It was NOT their fault that they needed to close for so long. I, too, was frustrated, but that was the builder's problem. I have never met a kinder and more accommodating crew. I, too, was frustrated at the extended closure, but please be realistic and revise your one-star ratings. This location is the very best! read more

Food was good, but expensive , it had a very cozy atmosphere. The service was exquisite as well. Very starbuckey read more

The stuff is patient and is doing an awesome job. I go there with Hostchild who is on the autism spectrum and he has hard time to talk. He is learning how to order his own "coffee"(kids steamed milk). The baristas are patient and give him the time he needs. A great opportunity for him to face his fear talking in the community. Thank you read more

I was pleasantly surprised by this Starbucks. Usually, when I'm stopping at a Starbucks after work for some computer time, I will have to pass up one or two that are too crowded with nowhere to sit. This location was roomy, and NOT full! Additionally the crowd was mostly adults (a few with smaller children) and no groups of noisy high school kids. The baristas were super friendly and accommodating, with something nice to say to almost everyone. The store was clean and parking was plentiful (another reason I've had to give other Starbucks a pass). I'm confused by all the negative comments. Maybe I just hit it at the right time (Thursday at 6:00pm), but everything was great. read more

Meh. Windows were super dirty, barista had attitude and bathrooms needed to be cleaned. Drink came out too sweet. Barista was ALSO one of the only ones ever who read my card to get my name instead of having me repeat it (which is why this location got 3 stars instead of 2). Very busy location, but the windows are still off putting and need a deep clean. read more

I love this Starbucks! It is close to my work and is in an area that does not get very crowded or busy. Their service is great and they always make my drinks very well. It is also a nice place to hang out with friends or to study. There is quite a bit of seating and plugs for laptops. read more

Beware, last time I went there they had a card skimmer. After I went there I was getting non-stop doordashes for $50 each from San Francisco faster than my credit card company could close my account (granted they should have been faster.) Whoever put the skimmer on is a little piggy. I know it came from there because it was a new card and I had not used to anywhere else before. read more

They missed my drink order completely. Poured it out and my cup had coffee stains all down the sides on my coffee I waited for them to finally make it. Super cold. Then went back in and made without vanilla and gave me mad attitude. Will never come back even though I live down the street! read more

I think they have been closed for the last few weeks. It says "Temporarily Closed" but no date for reopening

I love this Starbucks on Cox ave. I used to do breakfast here a lot but now just do the black tea every now and then. It's close to a Gbus stop so between the hours of 8 and 10 am there's little or no seats. The crew is pretty competent so long lines are handled quickly. read more

Starbucks - Blake Awake tea. The best black tea! - Coffee & Tea Near Me - Saratoga, California

This Starbucks is the one nearest to my home. I used to frequent it a lot more often. Time after time I have been disappointed by rude employees here. Specifically the supervisors and managers. The drinks are made decently here though so I cannot complain about that. There is a lot of space to sit down and get work done and there are outlets available as well. read more

No hustle. It took 15 minutes to get our for drinks. Oh that could also be because of the number of drinks I got wrong and had to remake the people in front of us. read more

Its a starbucks, what is not to like? I prefer this location over the one at Argonaut center simply because it is less crowded, and less pretentious. this location features some citizens of campbell and san jose, so it is offers a much more comfortable vibe, even if you're taking your cocktail togo. read more

I was having a bad day and my starbucks app said i had $5 on my card, so i went to pay and the barista said it only paid $1. I told her i would reload the card and she covered it for me, her name is Chelsea, thank you Chelsea! read more

Starbucks - Grande Iced White Mocha - Coffee & Tea Near Me - Saratoga, California

My wife and I do visit this location often due to proximity but, we really don't understand why its always so dirty? It doesn't matter what day or time we come by, there's always dirty tables and or the facility is clearly not maintained. We sure would like to see the owner/manager show more pride in their very nice location and make it more inviting for their guests. read more

Typical Starbucks. Great staff, just should empty the trash outside! It's a consistent problem and makes the place look dirty when it's not. read more

Starbucks - This Starbucks just doesn't like emptying trash. - Coffee & Tea Near Me - Saratoga, California

Incapable of completing orders. Mobile ordered. It said 7 min or so. We got there 10 min later. Waited 20 min and they never made our drink. There were very few customers there. The baristas and cashiers were just extraordinarily slow and not that nice about it. read more

Lots of chatting but no coffee making. No sense of urgency. Saw one cold drink made in the 5 minutes I was there and a backup of 20 cups. Should tell you when they take your order that they will be more than 20 minutes. Horrible service by the barista. But did have time to step away from the bar and make a tall water and coffee for obviously a friend. Even though the cashier could have done it since no line behind him. Got my money and my tip back. read more

Hate Hate Hate this Starbucks Quito Village. Ordered two drinks and croissants via mobile app. Said it would be ready in 7-10 minutes. Arrived in 10 minutes and they hadn't even started making it yet. Then they only gave me one butter croissant instead of the two. This Starbucks is ridiculously HORRIFIC! They even prioritized the folks waiting in line who hadn't even submitted their drinks or paid for them over mine. Why even bother ordering in advance with their Starbucks Rewards App when they de prioritize and could care less. In fact, why bother even coming here!!??? read more

Starbucks - My mobile order that Starbucks - Quito Village ignored - Coffee & Tea Near Me - Saratoga, California

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On 3-5-15 at approximately 1230 1 pm My wife had the worst service at a Starbucks ever!! The short male (johnny Depp wanna be) was rude to her in front of other customers. He was so rude to the point she was shocked. She was asking for a drink for me she has not ordered in a while and forgot the name, and he rudely told her "I don't know what you're talking about" and said "don't call it that ever again". Also this was the worst carmel frap she has ever had, to add to the shitty service and flavor there was an ice cube the size of a golf ball in her drink. she did not want to deal with the horrible service again so she left and was not pleased with the service. GO TO THE STARBUCKS ON SARATOGA AVE THEY ARE WAY BETTER AND IT'S ONLY A FEW MILES DOWN THE ROAD. IT'S WORTH IT BELIEVE ME . You make minimum wage this doesn't entitle you to be an asshole. :) read more

Looks like an older starbucks from the outside but new inside. Seemed like they only had two people on the day i went and i initially only saw one person for a while so they were swamped initially. Got a La Boulange Danish and a hibiscus cooler. Fairly solid. They just need to be a bit better staffed. 3.5 stars read more

This is the 2nd time Megan and Emily have gone out of their way for us!! Thanks Megan and Emily! This is my favorite Starbucks even though Westgate is closer! Love u guys!!!! read more

I come to this location at least once a week to get my coffee and breakfast. The service is always amazing and the staff is so friendly. Today, I was having a really rough day. A team member (Sam) took the time to ask if I was okay and it honestly just made me feel like I was a valued customer, but cared about as another human being. Thanks you Starbucks for always being there for me. read more

Good place. Good location for studying. Never too loud. Sometimes hard to find a spot because of so many house wives. Never had a problem with my order. read more

I go here for location convenience and past good customer service experience, but lately the service here has been depreciating quickly and is not of what you would receive at most locations. The baristas here at times get the drinks wrong and rarely do they announce the names on the orders for pick up, especially when its busy. People do order the same drinks and no one knows who's order is waiting for pick up. If they do announce the order or names, it is of such low volume that no one understands it and when asked what was announced they give an attitude of "Can't you hear." This is very poor customer service and really makes people want to change locations or coffee shops. I have friends that refuse to go there now and are seeking other coffee shops in the area, because of the customer service. I know its busy at times, but if they slow down, take care of each order one by one and not make certain drinks first because of the ease, it would run smoother and more efficient with lees errors and happier customers. People know that they have to wait for their order. Also with the numerous allergens out there, especially dairy allergies. There is a lot of cross contamination occurring due to the cleanliness and care of the barista area. I know they are busy, but they will eventually cause an allergen issue, due to the lack of cleanliness and neatness of the area, and open the door to certain liabilities. It only takes a second or two to wipe down the area after a spill, plus a clean area makes the place look better. read more

0.5 stars for the staff (they barely smile at Non-Saratoga residents - if you know what I'm sayin'). 0.5 stars for location (like this Starbucks is intended for secret rendezvous...it's in the middle of nowhere). A whopping 2 stars for their awesome BATHROOM! Yay. Thanks for letting me use it at least and not giving me dirty stares after. read more

Started to visit this starbucks every now and then once again, since it is close to where i live. While I've noticed a lady seeming to be the acting store manager is very friendly and customer service oriented, I can not say the same about the rest of the staff. Went in today to buy an over priced drink and girl at counter took my order without saying one word, NO THANK YOU, NO HAVE A GOOD DAY, just silence!!! What happened to the early days of starbucks where they valued their customers?? Now they are rude AF and are calling the cops on minorities (in Philadelphia). Come on starbucks...no wonder you are closing 150 stores. I for one can't wait till they bring in Dunkin Donuts to the area, it's goodbye Starbucks!! read more

This bucks is new and covenant cause its next to my job:) caffeine joints always get a thumbs up from me:)

I guess I haven't been over in this area in awhile, but I just noticed there's a Starbucks in the parking lot near Gene's Market. It's a nice big location with lots of seating. Very nice looking, but the guy taking orders was not up to snuff. I ordered a tall drink in a venti cup with extra ice. Nothing else out of the ordinary. I just like my drink with lots of extra ice. He seemed to have a difficult time with that concept. While I was at the register, the barista also asked the cashier a question about another order, and his answer was, "Yeah, I guess so." Really? If you don't know how a customer wants their drink, don't guess. Ask again. Not a lot of confidence in that guy, but the location looked great (and it still qualifies for an entry to get Starbucks for life, so I'm good). read more

I love this Starbucks; especially the morning crew. They are very efficient and effective. This is the only location I know that has the mobile orders ready for pick up, on the counter, actually WITHIN REACH. Most other locations have mobile orders out of reach and many times it takes A LONG TIME before someone becomes available to give you your pre-ordered stuff, so the time you saved ordering online, you end up spending waiting for someone to acknowledge you and hand you your drink at pick up. The only reason I don't give this location 5 stars is that the outside looks kind of dirty. For an area like Saratoga, the place looks a bit ghetto. Also, the great service is not necessarily consistent throughout the day. I get much better service in the morning. The afternoon crew seems less attentive, less motivated and stressed. All and all, this is a great Starbucks location. read more

Convenient location, clean store, friendly staff. Meghan always welcomes you with a smiling face and the drinks are usually on point!

Decor: Large open space with plenty of seating. Service: Friendly & adequate. The Baristas were nice, however had to finish their conversation before taking the order, which was okay since everyone was still deciding. Overall: I could see myself hanging out here if I was in the area, doesn't seem too bad of a location and it's quiet. :) read more