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    Starbucks

    3.2 (57 reviews)
    InexpensiveCoffee & Tea
    Closed • 4:30 am - 9:00 pm
    Updated 2 months ago

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    STARBUCKS ATMOSPHERE

    What's the vibe?
    Outdoor seating
    Good for kids
    Good for working

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    Recommended Reviews - Starbucks

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    Drinks & store are okay.  Something recent on this location are the covered outlets.
    Jessica R.

    Drinks & store are okay. Nice coffee shop in the neighborhood. Something recent on this location are the covered outlets. Such a shame if you plan to plug in while drinking your coffee. I guess some customer were "overstaying".

    Strawberry Acai Refresher!
    Arielle N.

    Shout out to Jules for not only having the most wonderful smile and attitude, but great barista advice and a quick and efficient way of working! You landed gold in a barista here! The drink is good too, but still only secondary to this barista!

    Hair in my drink
    Ale C.

    Stopped by on my way home. I opened my drink to grab an ice cube and saw there was a hair in my drink. So gross.

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    26 days ago

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    3 months ago

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    3 years ago

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    6 months ago

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    1 year ago

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    7 years ago

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    6 years ago

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    4 years ago

    This is the best Starbucks in Santa Rosa they actually make your drinks right not like the drive thru one on stony point.

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    4 years ago

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    7 years ago

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    9 years ago

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    6 years ago

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    6 years ago

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    17 years ago

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    13 years ago

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    18 years ago

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    8 years ago

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    11 years ago

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    9 years ago

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    12 years ago

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    7 years ago

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    9 years ago

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    13 years ago

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    13 years ago

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    7 years ago

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    7 years ago

    Good quick service and delicious! Everyone had a wonderful customer service face on. Maybe want to add more staff on busy days.

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    17 years ago

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    12 years ago

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    Page 1 of 2

    Ask the Community - Starbucks

    Review Highlights - Starbucks

    “:) Just an observation, but it sure seems like I get my coffee before the 25 people fuming in the drive-thru.”

    Mentioned in 2 reviews

    Read more highlights

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    Sarmentine - Organic French Bakery

    4.2(97 reviews)
    4.3 mi

    Sarmentine Bakery is one of the best bakeries in Sonoma County. Each location is excellent,…read morealthough the one in Santa Rosa is definitely bigger with more selection. This location still has some of their best pastries, breads and sweets. On my most recent visit, I got to try their Coffee Bean dessert, which is a small, multi-layered treat. It's on the pricy side for something this small, but I really wanted to try it. I love a bite that has several different textures and flavors that all blend together so smoothly. I also got a free croissant from spinning an online wheel that you get for leaving an online review. The buttery croissant was excellent as it should be in a classic French bakery. The service here is always good and the ambiance is good! Honestly though, the best thing is that you're in the Barlow so go outside and enjoy the outdoor seating area and the green!

    One of my favorite local bakeries. This was my first time at the Sebastopol location and it was…read moresmall but mighty. They even mentioned they bake all the bread in house. Lots of options from savory to sweet. My favorite is the Parisian style flan which isn't too sweet, and their sandwiches are simple but made with really high quality ingredients. Today I just wanted a refreshing cold drink and ordered the hibiscus and orange iced tea. Very refreshing and a good balance of tartness from the hibiscus and zestiness from the orange. They only had 4 tables for indoor seating but had some outdoor seating available next to the little grassy playground in the Barlow.

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    Sarmentine - Organic French Bakery - Croissant, Chocolatine, Almond Croissant, Pain au raisins

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    Taylor Lane Organic Coffee - Iced matcha latte with honey

    Taylor Lane Organic Coffee

    4.1(346 reviews)
    4.4 mi
    •$$

    Grabbed a honey matcha latte from Taylor Lane while spending the morning around Sebastopol and The…read moreBarlow. I appreciated that the matcha was hand whisked instead of just quickly mixed together, which made it feel much more intentional and thoughtfully prepared. The latte itself was not overly sweet, although I personally would have liked a slightly stronger matcha flavor. Still, it was a great drink to walk around with while exploring the local shops and community around The Barlow. Between the atmosphere, the people, and the location, it's an easy place to keep coming back to whenever I'm in Sebastopol.

    I stopped at The Barlow today while shopping and decided to grab a coffee and a croissant sandwich…read more Unfortunately, the experience left a pretty bad taste in my mouth. The woman helping me had dark hair, glasses, and beautiful tattoos down her arm. I ordered the sandwich and was asked whether I wanted a bagel or sliced bread. I asked about the croissant, and she told me they were out. I said that sliced bread would be fine. When I noticed I was being charged an additional $1.50 for the bread, I politely asked why there was an upcharge. Her response was, "Because we're out of croissants." I asked what the substitute was, and she looked at me and said, "Nothing." At that point, I simply said okay and accepted the bread. She then asked a young man behind her to take over, and he was very polite and finished ringing me up. A few minutes later, I could hear the woman in the back ranting to the staff, and she eventually disappeared into the back. I understand that everyone can have a bad day, and I certainly don't expect perfection. However, as a longtime business owner myself, I know how important it is to treat customers with courtesy and professionalism--even when you're having a difficult day. This interaction was completely unnecessary. I wasn't rude or demanding; I simply asked a reasonable question about a charge. I hope management takes this as an opportunity to remind staff that how you treat customers matters just as much as the product you're selling.

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    Taylor Lane Organic Coffee
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    Taylor Lane Organic Coffee - Chai latte and brioche were delicious!

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    Chai latte and brioche were delicious!

    ThirsTea - Vietnamese coffee with salted foam and boba. Coffee milk tea with pistachio foam.

    ThirsTea

    4.0(228 reviews)
    4.6 mi
    •$$

    Small shop with a couple of tables and a pretty good selection of matcha drinks. The staff were…read morefriendly and service was quick. They also have fun decor, with plants for sale around the shop. I got the iced double matcha. The matcha cream had a good matcha flavor but was a bit too sweet for me. The matcha latte itself had a strong matcha flavor, though it was a little grainy.

    This was my first visit to Thirsty Tea, and unfortunately, it will likely be my last. I came in…read morewith high expectations after seeing the great Yelp reviews and was especially interested in the Vietnamese coffee and huge variety of cold foams. The shop itself is adorable, lots of plants and greenery, which I loved. I had already looked at the menu and knew exactly what I wanted. I ordered a watermelon slush, and the employee confirmed they had it. She then asked how much lemon I wanted, explaining that they typically do half or a full lemon. I asked what was standard, and she recommended a full lemon. I then ordered a Vietnamese coffee with cheese foam and Biscoff foam. After waiting, my first drink came out completely wrong. Um it was a matcha. A male employee eventually corrected the Vietnamese coffee order. I then asked about my watermelon slush, only to be told that it had never been rung in. What was most frustrating was that instead of simply acknowledging the mistake, the employee blamed me multiple times for not ordering it. I clearly remembered the conversation because we had specifically discussed the lemon, and she had recommended the full lemon. I explained the entire interaction to her, yet she continued to insist that I was somehow responsible. At that point, I made it very clear that I did not want to continue speaking with her. She continued insisting on engaging with me anyway. I felt completely unheard and, honestly, harassed by the interaction. The way the conversation was handled made me question my own recollection of what had just happened, it felt extremely gaslighting. She eventually made the drink, but then slammed it onto the counter, causing it to fall over. Thankfully, it had a lid on it. At that point, I was extremely uncomfortable and asked the male employee for the owner's contact information. He said he couldn't provide it, so I left my name and phone number and requested that the owner contact me. The Vietnamese coffee was actually very good, which makes this experience even more disappointing. However, I did not drink the watermelon slush because, after the way the interaction was handled, I no longer felt comfortable consuming it. Mistakes happen. What matters is how you handle them. Taking accountability, respecting a customer's boundaries, and treating them with basic courtesy should be the bare minimum. Unfortunately, I experienced none of that. It's a shame because the atmosphere is cute and the coffee was good, but one employee's behavior completely ruined my first impression of the business. One person really can ruin an entire customer experience. I hope the owner follows up because this was incredibly disappointing, especially given the positive reputation of this establishment.

    Photos
    ThirsTea - Cookie butter

    Cookie butter

    ThirsTea - Cookie butter Chocolate (left) Cookie butter Matcha (right)

    Cookie butter Chocolate (left) Cookie butter Matcha (right)

    ThirsTea

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    Teaspoon - Flamingo

    Teaspoon

    4.1(115 reviews)
    1.7 mi
    •$$

    First time coming here, and the service was great. The staff greeted me right when I walked in,…read morewhich I appreciated. I used the self-service touchscreen to order, but a staff member checked in to make sure I didn't have any questions, which was very thoughtful. The place itself is spacious, clean, and bright. The menu is simple and easy to understand, and I like that you can build your own drink. I ordered a classic milk tea with coffee jelly, 25% sugar, and less ice. Unfortunately, the drink was about a 4/10 for me. It didn't have much tea flavor and tasted pretty watery. I was hoping for a stronger tea taste, and even at 25% sugar, it was still quite sweet. That said, the service really stood out. I asked them to double-check the sugar level because it tasted so sweet, and they kindly offered to add more tea to my drink. Everyone was very nice and accommodating. Overall, unless I'm really craving tea with boba or toppings, I'm not sure if I would come back, but the service is definitely a 10/10.

    Quality/Quantity - My daughter got a new drink. She tried a…read morestrawberry colada smoothie for the first time. She usually gets a jasmine milk tea, but wanted to try something different. She said it was good. Not sure if she would order it again, but it was enjoyable. Ambiance - Small location, well I guess fairly large for a drink place. Some tables and chairs are available inside. But we got our drink to go for our road trip. Plenty of mall parking, way safer than the parking near Costco! Service - Counter service. Price - $9; because she added boba. Expensive, but seems like the going rate for boba now. Owner Comment - Congrats on your success at this location since 2023 and your company (franchise) success with so many locations.

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    Starbucks - coffee - Updated October 2026

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