Every time I have an event at Chase, this is my go to Starbucks. I always ordered through the app and I'm able to pick up my order within a few minutes after ordering. The people here are always friendly, really nice and very welcoming and they always get my order right. My drink is never too strong or watered down. This location is always clean and super organized. read more

Starbucks - Coffee & Tea Near Me - San Francisco, California

I had a great experience at this Starbucks on a late Friday morning. I was nearby so I decided to order at the counter instead of using the app. The employees both welcomed me and were very friendly taking my order and preparing my food and drink. I'll definitely stop by this location again when I have another Kaiser appointment. I encourage the previous reviewers to do the same and give it another chance. read more

Starbucks - "You got this" - Coffee & Tea Near Me - San Francisco, California

I always order the salted caramel cream cold brew with 4 extra shots and a chocolate croissant. The last time I ordered the cream was bad. Forgot to ask for a remake. The service was good. They were super busy. The ambiance was loud read more

Starbucks - Ticket - Coffee & Tea Near Me - San Francisco, California

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I used to love this Starbucks, but it's really changed. There's a clear bias in how people are treated some customers get friendly service while others are ignored or spoken to rudely. I also noticed that many of the employees of color who used to work here are no longer around, and the vibe feels a lot less welcoming. It's disappointing because Starbucks is supposed to be a place where everyone feels comfortable and respected. read more

Ordered a coffee, came out bad. For the price of the drink, it's reasonable to expect good quality. Won't be coming here, again.

Dani and staff were nothing but amazing and kind. By far the best S'Bucks i ever spent! Really impressive and kind to my nephew who is still shy but he said "best place ever". Proud uncle points for me and thank you! See you again soon. read more

These guys are great. I work near by and it's super convenient for me. They go above and beyond and are friendly. I get greeted every time I walk in. It's at the point, they know my drink order and practically hand me my drink when I come in. They also pay attention to little details, like how I like the tiniest splash of heavy cream on my drink! The store is always clean too. I appreciate these guys! read more

This is my favorite Starbucks in the city, very courteous, very professional, and they always remember your name and your favorite items, including giving you a bag without asking thank you to the Owens Street location baristas read more

Starbucks - Peach green tea lemonade - Coffee & Tea Near Me - San Francisco, California

I love this place because it was the first time I got to try The egg bites that are the newest addition to the Starbucks menu. My favorite has got to be the mushroom egg bites! Paired with a nice holiday drink like a white peppermint mocha, I was all set for heading back to work on a rainy day :-) read more

Starbucks - Coffee & Tea Near Me - San Francisco, California

I've only been here twice but it comes in handy when you're visiting at nearby UCSF Medical center or perhaps have an appointment at Kaiser on Owens st. I appreciate that the employees here seem to have a smile and are so friendly. Sure, I can always get my pineapple black tea at any Starbucks, but this location gets high marks for wonderful employees! read more

Ok...now they keep spelling my name wrong. I usually go here at least once a week and they usually spell it wrong, even though it's not a hard name to spell. I've never had any Starbucks location spell my name wrong this many times. First, it was "Elan" and now it's "Elaie." Was funny to tell my friends about it at first, but now it's a little irritating even though I enunciate my name for them. Other than that, I still do enjoy the food and drinks here and the staff seems nice, so I might continue to go to this location. read more

Starbucks - Ham & cheese croissant with a nice warm drink - Coffee & Tea Near Me - San Francisco, California

I visited this Starbucks yesterday December 9th. I was helped by Dani and she was very helpful. Dani was courteous and made sure my drinks were ready. Thank you Dani for the AWESOME customer service. read more

Quick service, courteous staff. Could do with a little more space and some softer seats. Gonna start my item ratings list for Starbucks in general here: 8.5/10 - Hot matcha latte w/ 2 shots espresso. 7.75 - Caramel Frappuccino. Good but very sweet. Lots of empty calories. read more

As this Starbucks is the closest location to where I work, I've been regularly coming here for months now. Every visit has been pretty solid in my experience. I was especially blown away by how fast and efficient the morning crew is!! Just this morning, there was a very long line that wrapped around and almost out the door (approx. 15 people). My coworker and I were at the end of the line, but we were able to order and leave with our PSLs in 15 mins or so. The drinks taste like any other Starbucks. Since November, they've been serving the drinks in the holiday cups, which kind of puts me in a festive mood. Better yet, bring your own mug/thermos and get a 10 cent discount and save the environment! :) I've never stayed inside the store to work/study, so I cannot comment on that aspect. They do have ample seating inside the store, but tables seem to be filled almost always at any time of day. read more

Starbucks - 2017 holiday cups part 2 - Coffee & Tea Near Me - San Francisco, California

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This is quite possibly the worst Starbucks I have been to. I have been in four times and the staff are AWFUL. They are so rude. Not once has someone been polite when I've come in. Everyone has a serious attitude and smiling is apparently against the rules. The place is also grubby AF. The trash is overflowing and the counters look like they are wiped down weekly. They also give you your cup and it's absolutely filthy with sticky fingerprints and liquid overflowing. Amanda was specifically who made my drink today and she had the personality of a rock. I won't be back and am happy about it. read more

The morning crew is the best!! They are so friendly. I love coming here. My only complaint is that they are closed on the weekend. :( Keep up the great work everyone...you're awesome :) read more

No plugs working and a 10 minute wait for water is utterly ridic. How difficult could it be to pour water and ice together into a container? Nope nope read more

Starbucks - Peeps and trees! - Coffee & Tea Near Me - San Francisco, California

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What a great Starbucks! Nice and New. Just 2 minutes walking distance from my house. This area and all the building going on around here, it's nice to see some of it actually getting finished. This one is really big, with great tables and chairs outside. Not too many people know that it is here yet, but as soon as they do, it is going to get packed. Regarding their hours, they are kind of limited right now because of where they are located. read more

Starbucks - Coffee & Tea Near Me - San Francisco, California

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There is plenty of seating here and plenty of outlets! Great for camping out with the laptop! This is exactly what I am looking for from a Starbucks right next to a school. My grown up Christmas wish is that this Starbucks would stay open later than the 6:30 PM closing time! :( read more

My local starbucks right by my apartment complex. They're super nice, attentive and a pleasure to see in the mornings! There's never too massive of a line and they always do a good job of making your drinks fast and getting you out the door. If you want easier parking - just go on 4th street near all the UCSF apartments and buildings (2 hr parking for free - for now until meters get put in) which is parallel to Owens Street and you can take a 5 minute stroll over to Starbucks. read more

This is the least impressive Starbucks I have ever been. While they have kept up the quality of the drinks that you expect from a Starbucks, they are surprisingly slow. I was only one of two customers, as well! Also, their seating is terrible. Considering that they are across the street from the UCSF campus, I would expect them to have better seating options. Well, it was cold, so I wanted to stay indoors, and there are only two spots you could sit at, and one of them is supposed to be reserved for handicapped people. I sat at that table, and shared it with a stranger. We both figured we could move if necessary, and she agreed there isn't much choice as to where you could park yourself for a bit. On top of all that, the table top was a bit dirty. I am disappointed, but at least the drink was standard. read more

(See pic) Extra espresso shot for my cappuccino and for the cool poster! read more

Starbucks - Coffee & Tea Near Me - San Francisco, California

Their new people still need more training. I guess when you ask for "no foam" they like to cheat you out of milk...I understand there will ALWAYS be residual foam... But a whole inch of the cup when I specifically asked for "no foam" Roz where'd you go...? Please get back on bar... I miss you... read more

Starbucks - Foam pushed to the side with ruler for reference - Coffee & Tea Near Me - San Francisco, California

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This Starbucks is staffed by highly professional employees. I'm always so impressed when I visit this location. Their operation is seamless. A great way to start my morning! read more

Deceiving ... all the outlets have no power! Brand new Starbucks great location across Kaiser Permanente, service is not great; people behind the counter are not knowledgeable and borderline rude. Cold brew coffee here is very weak and not up to the usual Starbucks quality. Thank goodness the egg bites are still good! Only one restroom, it is not well-kept. Expect a line to order, this place is bustling as there is not much places near here to have coffee and tables while you wait for appointment at Kaiser. read more

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This place is like any Starbucks. Although it is tucked away and can be somewhat hard to find in the Mission Bay area. This establishment can get packed right before work hours. I got there around 7:45am this morning and there was no one in front of me. But no more than 10 minutes later, right before 8am, there was a long line of about 10 people. It seems that people need their fix before they start the workday. Caffeine helps everyone get through the day. This morning the cashier - I didn't see her name - was very polite. She had some small talk and when I ordered a venti she asked if I was tired. Funny to ask but it also was true. I needed the caffeine to somehow wake up. I found my drink normal. Nothing exceptional, nothing horrible. The standard measurements that one would expect from Starbucks was on full show. The look of this establishment is like any Starbucks. With all corporations they have a "standard look." I would go here again if I didn't have closer coffee shops closer to where I work. If I worked on this side of Mission Bay I would probably get drinks more often. read more

I am a regular - but the service and quality has gown downhill, and more so in the past 3 months. The delays in mobile ordering, unfriendly barista attitude, and general messiness of the place is making this store more and more undesirable. They need to improve training and add more people, or something....Calling corporate customer service is a 20 min hold! Wish there was some competition - maybe a Peet's or a Philz(!). read more

I work in this building so I am there everyday. I use the phone app and go pick up my order which is usually waiting for me. People change a lot, but Drew has been a constant and he is fantastic. read more

This is a very nice, large, spacious, clean Starbucks. Very convenient to UCSF medical center and Kaiser. You might miss it if you're not looking closely because it's between two Office Buildings. read more

Our crew comes in daily on our lunch break. We are always greeted and most of the staff have even remembered our names and our drinks we tend to get. The drinks at this Starbucks are made consistently and with care. The staff here really make a huge difference! read more

The slowest Starbucks ever because Asia that was on the bar was too busy talking to her friends... Extremely unprofessional!!

Dear Starbucks corporate: Thank you for setting up a Starbucks here in the UCSF/Mission Bay area. Complete with ATTWiFi/T-mobile HotSpot, you are a godsend with my favorite drink in hand. 5 stars for your presence, but minus 1 star pending the parking arrangements. Double parking in the red zone is not my idea of parking. With construction everywhere, I assume this to be a work-in-progress to be ironed out soon. Best, Janet read more

I really would like to give a 5-star to the Starbucks here! I placed an online order for a cup of coffee from another Starbucks store - it was completely my carelessness! But after I came here to pick "my coffee" they immediately made for me, telling me not to have to go to the other store. They really think from the perspective of customers, and provide great convenience to me. (I work at ucsf mission bay) read more

Great Starbucks spot. Clean and welcoming! Staff is so nice and knowledgeable! Definitely be back!

The worst experience I ever experienced in a Starbucks coffee.... mean and rude employees. In addition, I was not allowed to use the bathroom. I hope they will be the next coffee location with a lawsuit! read more

Working in an open office is the worst! It's like working at Starbucks but strangers come up and talk to you all the time, the coffee is worse, and you can't browse YouTube without the judgement of your coworkers. Working at this Starbucks for a few hours let me do all that and more. The outlets were plentiful, the wifi speedy, and the patrons quiet. I was operating at least 300% efficiency thanks to this location's great coffee and groovy music. read more

This place is definitely a hit with ample sitting space and enough outlets. I love coming here to grab coffee in my down time. Baristas are always nice! read more

Starbucks - Nice graphics! - Coffee & Tea Near Me - San Francisco, California

Morning staff is rude!!! Especially the female who opens at 5:30. At least she's consistent with her cold shoulder. Not sure what's going on but management needs to take note and action. I would elaborate but honestly after going there almost every morning for two years and seeing the same inconsistent customer service I'm done! I'll walk a few blocks farther or skip the coffee just to avoid interacting with any of the morning crew. Also seeing staff smoke in front of the store on a UC campus that prohibits smoking is all bad!! read more

This has got to be cleanest Starbucks that I have stepped into, and it's never overly packed either.

... as good as it gets for Starbucks. ALWAYS friendly staff, usually great music selection (and noise level--- low/medium), and not very busy which is great for reading/studying. I also have to give props to the awesome barista man who just gave me a cookie and free (upgraded from drip coffee) 4-shot Americano, after my 3 hour doc appointment (aka 2 hr 45 min waiting room, 15 min doc visit). read more