After our dental appointments the whole family wanted a Starbucks treat. This store is spacious, clean, and well furnished for the patrons choosing to enjoy their orders in the common area. The only member of the family choosing a food item was our seven year old who ordered a cake pop to accompany his kids hot chocolate. That polar bear pop was really cute, and it must have tasted great because it was devoured in no time flat! As for the drinks, everyone was happy. We ordered a variety beginning with chai latte and ending with seasonal hot and iced specialties. The staff people were nice enough, but could have prepared and served our drinks a little quicker; if they had chances are this would have been a five star review. I'm sure we'll return! read more

Starbucks - Coffee & Tea Near Me - Rocklin, California

This is my least favorite location nearby. I try not to go there! The drinks are 90% ice, 8/10 employees is rude or condescending like they are doing you a favor by making your coffee. if you order for inside instead of drive thru they remind you in a rude way not to do it again. Overall service needs to be improved and making drinks according to the order as 1/2 the time they are wrong, missing an ingredient. Paying $7+ for a coffee I expect a more pleasant and pleasing experience. read more

Madeline (manager) horrible customer service. It was my twins bday, they had the app.showing their bday and because my 16 year olds didnt have a physical ID proving it, they couldn't get a bday drink? Thats cool dutch bro asks for 0 "proof" for their $6 drinks. We will take our money elsewhere. Worst experience ever. You should be fired. read more

I've had to be in the area quite a bit due to my kid playing football at the school nearby. Every time I have come in, the place has been crawling with teenagers. Sprawled out on the sidewalk, piled up on the chairs, standing around, rolling around.. just being kids and living their best lives. With that said? Kudos to the staff here. They are efficient and welcoming (especially the barista with the light lavender hair). Keep up the epic work! read more

They just made my day!! They did everything really fast and everything was soooo goood!!! The drink had a perfect amount of ice not too much and not too little, literal perfection I think it was a little less than half a grande cup The employees were so welcoming, so far it was my best experience at Starbucks! I was there on May 23 2025 around 1pm whoever served me.. you guys need to ask for a raise read more

Starbucks - Perfect amount of ice!!!! - Coffee & Tea Near Me - Rocklin, California

Unbelievable. I walked in and got the best hot chai tea latte I've ever had the other day. I go through the drive-through today and it is terrible! Taste like dish water! I wish I knew who made the other one so I could ask for them specifically read more

Friendly staff, clean store, cute merchandise, yummy sweet treats and drinks made with care! Love this location! read more

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Fantastic shop! Dine in or drive through they are pros at customer service. It does get a bit busy around the time school gets out but other than that the dining area is gray and the outdoor dining is fantastic. read more

Very disorganized during breakfast drink rush and not everyone is on the same page when it comes to assembling orders and getting orders out in a timely manner read more

The manager at this establishment is so rude. There are a few employees at this Starbucks that are always polite and friendly. However, on multiple occasions I have been treated with horrible costumer service by the manager. Not only has she shown a complete indifference towards me, but I've also experienced her being completely unprofessional and rude towards her staff. I will not be returning to this location. read more

We usually come here to order unless other Starbucks are closer. The service was nice, and we got our food on time. The employees were polite and try their best to be attentive. Ambience can be loud, but tolerable. read more

Sad day today. I have to find a new coffee place. I am 63 yrs old and used to enjoy coffee with 3 friends at this location. Today we were told that we were too loud and asked to leave. The barista acknowledged that we were regular Wednesday morning customers, but apparently our laughter was too much for this establishment. Anyone know a good place to get a cup of coffee with friends in the area that is OK with laughter? read more

Best Starbucks hands down. Very friendly employees. Always service with a smile. This location gets busy and they work their butts off

bro my friend got a bacon gouda completely BURNT like COOKED...... she couldn't bite down. incredible to see. expected better after waiting 20 minutes like then i get a straw and it disintegrated. WOW read more

Starbucks - a green straw and a green pencil - Coffee & Tea Near Me - Rocklin, California

The "barista master" working at the front today at 11am on 3/27/24 had a day brightening attitude, with exceptional customer service. Give this man a raise!! read more

Starbucks - Blended lavender matcha latte - Coffee & Tea Near Me - Rocklin, California

The food is really good there. Service is amazing. Ambiance is very friendly, everyone is really nice to each other! The order took only 3 mins to get ready! read more

Across the street from a high school so good luck getting anything on time. The lobby is FULL of students, sitting in every chair, and spread out across the floor and walkways. Its ridiculous! If you are a working person DO NOT go to this location before 0845, you WILL be late for work. The employees must be overworked there as well because I've yet to meet a decent person behind the counter. I started making a longer drive to another location just to avoid this one (which is walking distance from my house). read more

A staple to our lifestyle in this little valley of Rocklin. ALL the locals go here. Service and product consistently excellent. Part of the fabric of our community. read more

I rarely go Starbucks but this one seems to cater to mobile orders not walk-ins. The service and the food seemed to be standard quality for Starbucks - I'm assuming. BUT who's great (sarcasm)idea was it to not have a display case for their pastries ?! They don't even list their pastries on their menu on the wall. I don't go to Starbucks so I don't know what they offer AND as most people who eat I am visual!! Show me your food!! I want salivate over your food before I order it. I'm going to Savemart"s bakery right across from them, at least there I can see what I'm getting before I purchase. And I don't want to have to download an app just to see their full menu - ridiculous! read more

This has got to be the slowest Starbucks I've ever been to. It never seems to amaze me how slow the drive through is! The management needs to address this asap read more

Here's the screwy thing about this Starbucks. I usually walk to it in the afternoon. When I got there today there about 30 students sipping their lattes out front but the store was closed. Only the drive through was open so I walked around to get a cup of coffee. I was denied service because I wasn't in a car. I guess they don't want my business anymore because of some screwy rules they've set up. Don't walk up after 3:00pm, you'll go without coffee! read more

I was passing through town and decided to visut this location. The staff was friendly and Jailene made me and excellent caramel americano! Super yummy!!! read more

This is the best Starbucks I have ever been to and here's why: 1. I have a not so friendly mobile order. (I like to add ice to a nitro cold brew and that's not an option on mobile) so I usually have to go in and tell them what's up and no one has ever bothered to remember it. However, Sean and the entire Starbucks staff have gone out of their way to learn my name, learn my order, and make it perfect every time 2. Learning my name. I cannot tell you how special this makes a customer feel. This Starbucks staff makes me feel like a friend, not a customer, and I genuinely look forward to going every day (yes I go every day). 3. I have a few Starbucks close to my house that I could choose from. Location really isn't an issue and sometimes I would switch up which Starbucks I go to. However, because of the customer service I receive from this Starbucks, I will now go out of my way to order from this one and this one only. They have demonstrated outstanding customer service and truly brighten my day. I will happily give my money to this establishment every day. The point of this review is- it really is the little things. Learning someone's name, someone's preference, caring about the way you treat someone-- it has made a lasting impression on me. Thank you Starbucks!! #It'sMoreThanCoffee read more

Starbucks - a hand holding a cup of coffee - Coffee & Tea Near Me - Rocklin, California

IDIOTS!!! I went in to this Starbucks and ordered a Iced Caramel Cloud Macchiato. When guy made my order what came out was iced coffee with the glass sides drizzled with caramel. With out the proper lid. When I told them this is not what I ordered the girl she that was there said, " oh that because you ordered a venti that's why it looks like they." Uuhhmm no it shouldn't look like that because if you go to the Starbucks off Sunset you WILL GET THE REAL THING. They tried making it again and the second time it was the same thing. I suggest management show them how to make new drinks or better yet hire people who know what the hell their doing. read more

Starbucks - THIS IS NOT A ICED CARAMEL CLOUD MACCHIATO!!!! - Coffee & Tea Near Me - Rocklin, California

Please, I repeat...please, don't hand your customers coffee cups covered with caramel and coffee all around the outside and drink overfilled to the point where it's pouring out the top as well. As I'm trying to clean it up and keep it from making a mess in my car the barista is just staring at me. No apologies or nothing. I ask, "can you hand me some napkins please?" She grabs some and I reach out to grab them and she says "oh I can't take that from you"(in a rude tone)..yeah, no sh*t you can't grab this atrocity of a coffee mess you just handed me. We all know how Starbucks rolls. Hand off your coffee bomb and then you're worthless. I obviously can't set my coffee or the little napkins I already had in my car down because they're soaked in coffee and caramel, let me remind you coffee is still pouring out of the top of the cup. I was reaching for the napkins. I then said "I'm not handing you the trash you just gave me, I want the napkins." Once again, no "I'm sorry, or can I make you a new one." Please work on your customer service and please inspect your cups(drinks) before handing them off to your customer please. It's very simple to do so. Why has service gone down the tube since the pandemic? Everyone is scared to get a little dirty and help a customer out. After all, you're the ones that handed me the mess. read more

Don't like it when the employees are having a relaxing conversation with a Starbucks coworker that is at the time a customer and don't give a rats ass that you're waiting in line!! I also hate it when you're waiting forever because of the on line orders so you will have to wait.. and wait..and wait.... Ridiculous especially when you want to get out of there before the little high schoolers to bombard the place making it impossible to get the f out of there!!! read more

Just your average Starbucks. I stopped here since it was conveniently close by the Rocklin High School for a soccer tournament. Not really a great place to do work or hang out because of the really small tables that are right next to each other. The service was alright too but at least they spelt my name right! They have outside tables too that are larger that most of the ones inside. Great place to get a quick drink between games. read more

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BEWARE! Employees serving customers who don't wear masks. I watched as the employee held the door open and served the customer as they talked. There were others around. The irritated and dismissive manager said it happens often and they'll continue to do it. He says the door should be closed when giving customers orders and that the employee must step outside. This did not happen. Customer Celeste apparently has been a problem on multiple occasions but said he'll continue serving her and all others this way. I've contacted Corporate and they said this is not Starbucks policy. Beware! According to the manager, it is. read more

Starbucks - This sign is NOT enforced. Masks aren't required to pick up your mobile orders. - Coffee & Tea Near Me - Rocklin, California

i ordered a bacon guoda and it was BURNT and super crunchy?!? and it took forever to get our drink out like they just had them sitting there... also it took 20 minutes for them to come out and some guy walked in and got it in 30 seconds?! Also the straws keep breaking all of my friends had to use spoon because it kept breaking. read more

We got here earlier and there was nobody in line so we ordered our drinks and food. 2 of our drinks came out super fast and the cake pops come soon after. The food came out pretty fast and one of the cake pops had milk on it and on the bag!! We were waiting for our 2 other drinks for about 30 minutes and the people who ordered way after us got there drinks super close after they ordered. They did give us another cake pop for free though.We got 2 of the same drinks and they both took like 35 minutes to come out and one of them had a lot of ice and not blended well and the other one was slightly melted!! It took so long. The staff was very very nice though and the drinks and food were okay! read more

sweet baristas & i don't know who was making drinks but they made them so good! recommend this place (:

Good Starbucks, nice and clean. Don't expect to get your drinks super fast if school is in session before or after they get out. And overall they are slower than most Starbucks. read more

Well... It's convenient but I think I'm about done. The morning guy Spencer, I just don't understand how a customer service job is suited for him. I say good morning, he says nothing, I say how are you today, he replies fine.. Aren't you suppose to say with a happy tone, how are you back? He just doesn't care. I really don't get it. He'a unfriendly, never smiles and never speaks. When I say thank you after he gives me my drink, he says nothing! The girls however, are really sweet and friendly.. Yeah for the girls! read more

I love the corporation of Starbucks since 2005. I have had never a bad order from any expresso or coffee. The workers are sweet and friendly whenever I want to buy a drink. I am always satisfied with my drink from the company and don't have complaints. read more

Asked for a venti triple skinny hazelnut latte and the cashier looked at me kinda weird, then hid the cup as he wrote on it. I should have known right then and there that he was new and didn't know what I meant by skinny, I got a grande hazelnut latte. The barista was super nice about fixing it. I felt bad for her, she had to fix three of his screw ups in the time I was waiting for my drink. I know it's hard to be the new kid though. This Starbucks always seems to be pretty busy. I went in this morning thinking that I'd be in and out of there (I was running late) and the line was pretty long. P.S. The picture shows a drive thru, there isn't one. read more

Did you know you can order french press coffee at Starbucks? I never knew it until I came here. Takes four minutes but tastes divine. It's okay because this is the kind of Starbucks that encourages sitting around and reading or meeting with friends. I love the energy in this shop, the staff is attentive and generous. They gave (gave!) me a CAMBRO for a school fundraiser, which is a large hot water dispenser, without a fee or deposit, and they even had it ready for me with boiling water in it. I want to give special props to Cynthia Langston who leads a great team, as well as my friend Mindy, because well, she's my friend and she is a devoted worker so she deserves it. Stop by, they truly stand out from your average neighborhood Starbucks! read more

I come to this Starbucks because they're near where I have a work meeting once a month. They are always friendly, have tons of events on their community board, and ALWAYS make my drink right. read more

I just had the worst experience at this location... Lori who I assume is the manager was helping the guy who was trying to check me out because I wanted to pay 5$ cash and the rest on my card.. However after processing my cash, it charged only .83¢ on my card.. He asked for her help and she started arguing with him and then when I told her to charge everything to my card , she told me my card only had .83¢ on it... Which is didn't.. Long story short, I paid with a different card after she was trying to argue with both him and I over something so small. Then after I got my drinks, one of them was completely wrong. After I left I checked my bank and I was charged twice for my drinks... I'm in customer service myself and I would never argue with my coworkers in front of the customer OR the customer. All around a terrible experience... read more

I usually stop by here a couple times a week and these baristas here just have so much character and charisma. However, If I lived nearby I would always come to this location! Everyone here is great, just top notch service! Shoutout to the closing crew they took wonderful care of me even though they were closing up shop, which is always nice because I felt bad coming in right before they close. Thank you Jason and Hailey you guys rock!! You both made the holiday season extra sweet. :) read more

That's a just like any other store fret coffe and the employees are always nice great. I always come here with my friends for a morning boost read more