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This Starbucks is located at Sky Harbor airport. I stopped in for a beverage and muffin. It was interesting to watch the ebbs and flows of the customers making purchases. I watched until it slowed down and was immediately helped. Dragonfruit beverage and a blueberry muffin. Both were good. The muffin was fresh and tasty.
This is the best airport Starbucks experience I've ever had! This location was adequately staffed with employees of all different ages and ethnicities, love the diversity! And they were all smiling and happy! The woman who took our order engaged with us about our travel plans and shared some personal information to make a real connection. The line moved very efficiently and the drink came out very quickly and tasted great :)
Morning weekday flight and they were as quick as they could be! Workers were kind and no issue with the drink. Waited and ordered in person and the wait wasn't too bad. There isn't much room for seating, but you could sit at your gate. Most people are standing to wait for their orders.
As always, I would recommend using the mobile app to skip the line. Food and drinks came out fresh.
Admittedly, this location has been SLAMMED on 90% of my visits - with wrap around and winding lines. However, overall the customer service has been great and consistency with making my drinks (as compared to stand alone Starbucks stores) is great! Not to mention they have been so gracious in giving me a cup of ice water to help fill up my water bottle for my flight The new addition of mobile order has made it even better and more accessible! Shout out to the crew the morning of June 11 as the mobile ordering app was open and saying they were open, but when I arrived they had a sign that said they didn't open until an hour later. The ladies scoffed a bit (admittedly what an inconvenience) but made everyone's drinks appropriately. I tried to tip via the app, but it wasn't available at this location (via the app). In June 2022 the seating area was under construction, but during previous visits, it's a great spot to sit and get some work done, if you have a long layover. Note that for Terminal 4 all C and D gates connect AFTER going through security, so you can still hit the Starbucks POST security if you're at gate D.
I saw this Starbucks on my way out of T4 and stopped in to grab some coffee. The people working here were super nice and smiley. I've never seen such happy looking Starbucks employees. The line moved quickly and I got my order in no time. I tried the cinnamon almond milk iced macchiato grande for $5.45. The drink was ok, but I wouldn't order it again. I prefer something a little richer in flavor. ....| \ _ , , , - - , , _ , .../ , ` . - ' ` ' . _ \ - ; ; ; , _ ..| , a - ) ) _ . ; . ( ` - ` - ' - ' ' - - - ' ' ( _ / . _ ) - ' ( _ \ _ )
Lines are ALWAYS long but also always move SO quickly! The staff are efficient & get the line moving, & this comes in handy especially in those times when you're in desperate need for coffee and are also cutting it close to boarding your plane. This is my go-to Starbucks in Terminal 4 Departures. For an airport Starbucks, there's a good amount of tables & seats inside. Would definitely sit and hang out here if I had the time.
This is the slowest Starbucks I have ever seen in an airport. The employees move like they have all day. If yoy are in a rush get your coffee from somewhere else.
4 months ago
Starbucks in the airport is always busy, of course :). The line was long but the service was positive and I love that they took extra care and consideration for adding ice water to the dispenser for all the customers in line. Everything was clean and well maintained too. Thank you! I also liked how they organize the like for customers and how they do their best to keep the line moving, especially since everyone's trying to make a flight. I ended up getting a small bite to eat to take on the flight (not pictured). read more
One of the most annoying barista screaming at people about the line from behind the counter. The Interesting thing are two other guest talking about the same poor experience that everyone is receiving. Morgan if you want people to line up a certain way you might have an employee out there directing the flow with a smile and gentle greeting. read more
Poor experience at the Terminal 4 SBUX that's just past C gate security. They mangled my impossible sandwich and the matcha latte was too strong. On the plus side, the line moved quickly and the service was friendly and efficient. read more
This Starbucks is located at Sky Harbor airport. I stopped in for a beverage and muffin. It was interesting to watch the ebbs and flows of the customers making purchases. I watched until it slowed down and was immediately helped. Dragonfruit beverage and a blueberry muffin. Both were good. The muffin was fresh and tasty. read more
This is the best airport Starbucks experience I've ever had! This location was adequately staffed with employees of all different ages and ethnicities, love the diversity! And they were all smiling and happy! The woman who took our order engaged with us about our travel plans and shared some personal information to make a real connection. The line moved very efficiently and the drink came out very quickly and tasted great :) read more
3 months ago
Morning weekday flight and they were as quick as they could be! Workers were kind and no issue with the drink. Waited and ordered in person and the wait wasn't too bad. There isn't much room for seating, but you could sit at your gate. Most people are standing to wait for their orders. read more
11 months ago
As always, I would recommend using the mobile app to skip the line. Food and drinks came out fresh. read more
5 months ago
1 year ago
Admittedly, this location has been SLAMMED on 90% of my visits - with wrap around and winding lines. However, overall the customer service has been great and consistency with making my drinks (as compared to stand alone Starbucks stores) is great! Not to mention they have been so gracious in giving me a cup of ice water to help fill up my water bottle for my flight The new addition of mobile order has made it even better and more accessible! Shout out to the crew the morning of June 11 as the mobile ordering app was open and saying they were open, but when I arrived they had a sign that said they didn't open until an hour later. The ladies scoffed a bit (admittedly what an inconvenience) but made everyone's drinks appropriately. I tried to tip via the app, but it wasn't available at this location (via the app). In June 2022 the seating area was under construction, but during previous visits, it's a great spot to sit and get some work done, if you have a long layover. Note that for Terminal 4 all C and D gates connect AFTER going through security, so you can still hit the Starbucks POST security if you're at gate D. read more
I saw this Starbucks on my way out of T4 and stopped in to grab some coffee. The people working here were super nice and smiley. I've never seen such happy looking Starbucks employees. The line moved quickly and I got my order in no time. I tried the cinnamon almond milk iced macchiato grande for $5.45. The drink was ok, but I wouldn't order it again. I prefer something a little richer in flavor. ....| \ _ , , , - - , , _ , .../ , ` . - ' ` ' . _ \ - ; ; ; , _ ..| , a - ) ) _ . ; . ( ` - ` - ' - ' ' - - - ' ' ( _ / . _ ) - ' ( _ \ _ ) read more
2 years ago
2 years ago
9 years ago
Lines are ALWAYS long but also always move SO quickly! The staff are efficient & get the line moving, & this comes in handy especially in those times when you're in desperate need for coffee and are also cutting it close to boarding your plane. This is my go-to Starbucks in Terminal 4 Departures. For an airport Starbucks, there's a good amount of tables & seats inside. Would definitely sit and hang out here if I had the time. read more
This Starbucks is in Sky Harbor's Terminal 4 outside of security and well frequented, but that's really no excuse for the state of the area. Very rarely do I find this location clean or well maintained, which is unfortunate. On my most recent visit, a young man was taking out the trash (insert hand clap here) and basically grabbed the trash bags and left everything that fell on the floor right there. That's what we call a disengaged employee who could care less. On this same visit the young lady at the register was slow as molasses and no one had the sense to come open a second register. HoHum. After a long day of travel, I just wanted a coffee and to go home...instead I got to stand in line for 15 minutes unnecessarily. I'm giving them three stars because I've been here multiple times and it's not always this bad, but it's never really great. read more
9 years ago
Busy place but they got our order out quickly. Cream and sugar area was clean and well stocked. It's all the way at the end of the Delta terminal so keep walking! It's worth it. read more
7 years ago
Shout out to the staff here. The airline industry values them all so much. As a flight attendant I'm always on the go and constantly gifted Starbucks gift cards (PTL). They are so kind and patient with my difficult drink order because I'm on this sad ass keto diet. They are always slammed with people and for good reason. YOURE ALL DOING GREAT SWEETIES! Marina (the blonde cashier with the bomb ass feathered eyebrows) you da, you da best read more
(This is the main Starbucks at Terminal 4, right in between the entrance of Gates A & D.) ************************ Well, if you're still a smoker - and I feel your angst - this is the handiest Starbucks at the Phoenix airport. Because before you go through security, you can take the escalator right in front directly to baggage claim, which exits to the one comfortable smoking area at this airport, which is next to the very cool doggy pee-pee center. I don't know if any of this is important to you. But as far as Starbucks go, I have no real complaints - my chocolate chunk cookie was surprisingly tasteless, but chewing baked flour dough is probably better for me than lighting another Spirit. This Starbucks has a lot of seating with outlets, but this Sky Harbor airport has a lot of seating with outlets every ten feet or so, and we're all using their free wifi. My Pike roast using my cup was actually four cents cheaper than what I pay in Austin, and I won't argue with that. I thought the staff here was friendly & efficient, and the line moved pretty fast. The only thing that even remotely piqued my interest was how flight attendants can consume massive amounts of syrupy goo & dairy in coffee drinks, and still look great. I was tempted to ask, but decided to head down one more time to the very cool pee-pee center. read more
12 years ago
7 years ago
Great place to sit and relax in the airport. Free wifi in the airport, and comfortable seating area (couches, tables, and chairs)! Got a limited time Franken frapp - green tea Frappuccino with peppermint syrup, white mocha, java chips and a mocha drizzle. Yum! read more
Great location in the airport! Giant area to hang out it with comfy chairs and one long table to work at. Plugs for your laptop. I spent about an hour here and it was a nice escape from the rest of the airport. I went through security and it was crowded and crazy. I thought to myself, "I hope they have a Starbucks here" and then bam there it was right around the corner. Score one for me! Great service too. read more
9 years ago
Awesome coffee to start the day. Good place for coffee at airport terminal 4 baggage claim area and is open round the clock. read more
There are a number of Starbucks locations peppered throughout Phoenix Sky Harbor. This is a review of the one at Terminal 4, C Concourse. I imagine that a lot of these comments likely apply to all of them.... Ok, this is your typical airport Starbucks location. It is conveniently located right next to the security checkpoint at Concourse C so you're able to get your drinks on right after shedding any liquids you may have tried to sneak past security. It can get pretty busy (it's a Starbucks, after all) but the staff does a nice job of getting through orders pretty quick. The only complaints I have are: 1. I've had issues using my phone app here, especially when trying to get free refills. As an airport location, they probably don't have a lot of folks taking advantage of their generous refill policy, so that may be the issue. On more than one occasion, my card has been charged full price and the staff has no way of crediting my account. Not a huge deal, but somewhat annoying. 2. Blueberry Oatmeal - They do NOT use fresh blueberries here, only dried ones. For someone who eats a lot of oatmeal and often buys extra blueberries, this is sorta a big deal. 3. They do not sell the Evolution Fresh drinks here. I LOVE the Sweet Greens, but alas - not here. They only sell the psuedo-wannbe healthy sugar bombs called Naked Juice. I assume that this is an arrangement with the airport. Maybe I am high-maintenance, but my "go-to" Starbucks order in the morning usually consists of coffee, oatmeal, and Sweet Greens. At this location, I'm left with just the coffee.... read more
7 years ago
14 years ago
There are at least four Starbucks in this airport - this is the one in T4 just inside Security Checkpoint C by gates C1-C10. A surprisingly nice airport Starbucks. When I was there, it was quiet without a line. There is a seating area with four tables and three sets of four armchairs. You could actually sit here and believe that you were at any Starbucks, not inside an airport. The place was well staffed (I believe there were three employees), and my drinks came quickly. They had bananas when I was there, which was nice, plus a limited assortment of baked goods (it was later in the day). read more
Stopped in to get some boiling water so I could heat up the pasta I brought from home (airport food is usually expensive & not that great), p/u a Very Berry Hibiscus (yum!), & make good use of the airport's free WiFi & ample wall plugs (and seating) in Starbucks. Fortunately, it didn't have that stinky coffee smell (I hate that) & it was extremely quiet for a Starbucks. Susan was my cashier & she was very personable. She teased me for thinking that my request for hot water was silly. LOL I only ordered a Very Berry Hibiscus, but she's a great salesperson because she asked if I wanted to get a larger beverage or purchase any pastries. I didn't order anything else because I brought my own pasta & chips and wanted to grab a cocktail before my flight. Like a typical Starbucks, the line never seemed to end and the lady who was making the drinks was super quick! Her strategy was to ask people in line what they ordered before they paid and helped to keep the line moving along nicely. *Confession: Every time a plane takes off or lands, the entire room shakes slightly & that's not the easiest thing to get use to since I'm from California & it seemed like we kept having mini earthquakes.* Unfortunately, I was unable to obtain internet access in Starbucks (and I wanted a cocktail) so I moved closer to my terminal after I ate. Other than having technical difficulties (WiFi may only be available in the terminals), I'd highly recommend this Starbucks when you're stuck in the Southwest terminal waiting for a flight. The customer service is excellent, the place doesn't smell like coffee (the smell makes me nauseous), there's plenty of seating and wall plugs, and even if there's a line, you get in & out quickly! read more
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3400 E Sky Harbor Blvd
Phoenix, AZ 85034
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(480) 334-4616
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https://www.starbucks.com
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