They had their seasonal flavors out, so I had to try them. The caramel Pumpkin Brulee Chai was very very very sweet. It consisted of Chai Tea, Pumpkin & salted Caramel w/ Soft Top, Pumpkin drizzle & Raw Sugar Sprinkles. I could not really place the flavor. I thought it tasted like a ginger bread cookie. The Cookie Butter Chai was made with Chai Tea, Cookie Butter Flavor and Swirl & 2% Milk w/ Soft Top and Cookie Butter Drizzle This one has an almost almond flavor. It seemed sweeter than the already sweet caramel pumpkin brulee chai. I could not place this one very well either. I did think it tasted like a cookie flavor. If I were in the mood for a very sweet drink, I would get either or both. They are very creamy. Service was fast despite long lines. Dutch bro is known for not having indoor seating. They are primarily a grab and go store with walk up windows and drive thrus. I would not get the matcha here again. The cookie butter chai and the caramel pumpkin brulee chai had a stronger flavor. I might get the pumpkin brulee chai again over the cookie butter chai. I am unsure about getting the green apple or strawberry smoothie flavors again. I would get the mango smoothie flavor again. I didn't like the strawberry tea or the electric berry tea as much as the mango smoothie or the strawberry smoothie. read more

This is my favorite dutch ive been to. I come here every single day. The service is amazing and fast. I loveeeeeee every single drink ive gotten from here. Ive became a regular so i can say the barista's are familiar with me and i love how patient and nice they are every single time. Love the conversations and energy. And they make my drinks to PERFECTION every single time. Morning or night!!!!! read more

Dutch Bros Coffee - Coffee & Tea Near Me - Phoenix, Arizona

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My greatest addiction! Go to drinks are for sure the dirty caterpillar ( green apple smoothie with Carmel cup and whipped cream) it taste like the 25cent caramel apple suckers we used to get at the gas station. I may be telling my age but o well lol. The other drink is the iced golden eagle with 2 fire ball shots, protein milk, whipped cream, caramel cup, topped with cinnamon sprinks..., perfection! read more

When in Phoenix I go to Dutch Bros. The hot mocha, which is made with chocolate milk btw - just learned that today - s my go-to. When I took my wife there a few weeks ago she liked it too! She even asked me to bring some home, but we know you can't get through airport security with that. I think my stays in Phoenix are over, but if I come back out west I know where to go. This particular store does have a difficult entry point and all Dutch Bros run a little slower than some other places, but it's worth the wait. The staff tends to be more outgoing, engaging and personable at these places too. read more

Drinks r good as always, but what we didn't appreciate was my boyfriend being accused of cheating. Girl asked him straight up if he was there earlier (my bf works an hour away for 9-10 hours) then stated talking about it at the window while we were at the window saying "I asked this guy if he was there earlier because it was a different passenger" and laughing about it. Maybe just mind your own business next time lol, luckily it didn't effect us but it might effect someone who is actually cheating. read more

There's one way to turn into the parking lot so be aware! I had to wait for a left turn at a light rather than go straight in. It's a small little place, some tables outside but not really a place to stay and hang out. A team member came up to my car and took my order. I got a salted caramel protein coffee, and it was pretty good! Not overly sweet but definitely had a sweeter taste. It's cool there's a protein milk. Everyone was nice, the service was pretty fast. Music playing outside while you wait. Nothing to complain about read more

a uniquely terrible experience. during morning rush hour, the staff decided to leave someone in line that had ordered at least two dozen drinks. it took 30 minutes to serve them while cars piled up in line, my infant son SOBBED in the car, and the ice in my drink that I'd ordered ahead in the app melted. a team member apologized but did nothing to fix the situation and offered to get water for my now crying toddler AND infant as a consolation. when i then got to the window, the team member had the audacity to ask how i was doing. never again. oh. and in addition to the drink melting, the shots were also oxidized and bitter. read more

I have been a Yelper since 2010 and never written a review - but after sitting in what must be the worst run Dutch Bros line for over 30 minutes and not moving more than two cars forward - I feel called to warn my fellow Yelpers. Avoid this location like the plague. There is a better buz down the street or two Luci's locations nearby, better off going there. read more

If you're looking for a quick coffee run, this is not the place. The line here moves slower than dial-up internet. The girl working seemed more interested in social hour with the car in front than actually taking orders. To make things worse, the lady in that car kept hopping out like it was a block party, wandering around and chatting instead of moving forward. Totally inefficient, totally frustrating, and honestly kind of comical... just not in a good way. Won't be back to this location again. read more

What's not to like about Dutch Brothers' great coffee, teas, smoothies, shakes, and energy drinks. They also have delicious snacks and baked goods. The service is quick and friendly, and they have a great rewards club. read more

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What can say? Dutch always delivers with their positive energy and fast service! Also, if I take a break from Dutch for a few months, Caramel Pumpkin Brûlée season always gets me to return. It is such an indulgent way to start autumn! Keep up the positive vibes! read more

The staff at Dutch bros is always so fun and friendly. They listened helpfully and offered suggestions as we ordered. We actually went twice in two days because we liked it so much! For a serious coffee snob, this place is not for you. But for folks who love fun soft drinks with a ton of sugar and caffeine, it's great! My favorite of all the drinks we tried was simply a Dutch soda with coconut and almond flavors. So tasty! I wish this chain would come to the east coast! read more

Dutch Bros Coffee - Two Dutch sodas - Coffee & Tea Near Me - Phoenix, Arizona

I had the kindest girl help me with my order, her name was Catelyn. I normally feel rushed when I come here. She helped me get a drink I would have never known about and seemed sincere and not like an act. Will be back! read more

Slowest Dutch Bros location I have ever been to. Wow! Should probably train staff on efficiency.

I really love Dutch Bros™. But I'm extremely sad that they don't take walk-ups anymore at this location. This location has a lot of traffic, because there are great paths for those of us who live in this area. But they're missing the mark byclosing their walk up window. I understand that it's a very congested location, it sits so close to the edge of the intersection and if you drive a bigger vehicle, it's very difficult to maneuver through the parking lot. I always chose to walk there. Please rethink your walk up window Dutch Bros™. We really love having you in our neighborhood. read more

Nothing but the best attitude and service from these people who work here! The level of service and friendly interaction is the Gold standard for other businesses to strive for. Thanks for awesomeness across the board! read more

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The staff is always friendly and gets our order right and the line moves quickly and smoothly. We love the freebies they give occasionally too! read more

I love this location, drinks are always ready very quickly and great customer service. workers are always kind :) but beware of the tiny lot, it's extremely awkward getting around in there. read more

worst service in town . told me i came wrong entrance and told me get back of the line . i was last car wtf

Yummy coffee!!! Caramelizer is the way to go iced or blended. Blended is awesome so you can cool off in the summer! Don't forget your stamp card! read more

Dutch Bros Coffee - Caramelizer - Coffee & Tea Near Me - Phoenix, Arizona

Just to warn people. I would just go to paradise valley so much nicer and actually get the line done ! This was ridiculous waiting 24 mins for one car ahead that got one drink but kept talking. So if you are a coworker and getting a drink could you kindly remember there are others behind you still waiting. Worst experience I've had here! read more

Dutch Bros Coffee - Coffee & Tea Near Me - Phoenix, Arizona

The one star is strictly for the cold brew that I ordered. It was a 16 oz cup packed to the top with ice and about 2 oz of coffee in it. A complete and total rip-off!! read more

Dutch Bros Coffee - 16 oz cup of ice - Coffee & Tea Near Me - Phoenix, Arizona

From Chicago and we don't have Dutch Bros there. But this is one of my favorite sugary iced coffee places in the world. Highly recommended!

ah hell nah i went here the service was trash as hell literally took forever to get my drink, and even when i did it was WRONG??? like hello and then i asked them to remake it and said no and slammed that window in my face. bro who does that. wack ass place read more

Whomever thought of the concept of young, respectful motivated Millennials shelling out coffee for the masses should be lauded. The customer service is always on point no matter which DB we hit up. I got an Eggnog-something frappe-drink and it kept me up my whole 10-hour watch. Always worth it. I might be biased because here in Yuma, DB doesn't exist...yet. Just saying. PS. Yes, I KNOW the drive-thru's a tight fit and parking sucks but...choose your battles! read more

Dutch Bros Coffee - Coffee & Tea Near Me - Phoenix, Arizona

I really don't have that much to say about this drive-thru operation as I wasn't aware of how big a chain it was outside of the San Francisco Bay Area. I was driving back to my hotel in north central Phoenix and noticed this was the only place still open for coffee. I ordered a $4 Americano little realizing how big the mobile cup would be (photo: http://bit.ly/2N1is99). It took about fifteen minutes all told. When I finally tasted it back at the hotel, it was at the right temperature for me to sip though the taste was just slightly burnt. No matter as it gave me caffeine I was looking for, so I could respond to all the emails I ignored all day. COFFEE - 3 stars...tasted the way I expected for a drive-thru business AMBIANCE - 2.5 stars...well, uh, I was in my rental car SERVICE - 3 stars...friendly enough TOTAL - 3 stars...as transactional as you could possibly want read more

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Went to Dutch bros this morning and was not disappointed. Whenever I'm in Arizona I try to stop off and get my coffee. This place is so clean and staff is so friendly and courteous. Definitely will recommend to my family and friends read more

Dutch Bros Coffee - Golden eagle - Coffee & Tea Near Me - Phoenix, Arizona

They were super friendly but the wait for the drive through was a little long and the drinks were just too sugary sweet. I got the golden eagle (which was recommended to me by a Dutch bros lover) and the tropical tea. The golden eagle was just ok and the tea had a very weird taste. Just wasn't for me. read more

Employees to chatty with customers, and too personal. Holding up the lines. Shut up and work!

We used to love this Dutch bros but it's lost its touch. I ordered an iced triple berry rebel with mango float and received the complete wrong drink and one of the employees kept saying "no, that's the right drink" finally agreed to make a new drink so we tried giving the drink back the girl said we could keep the one made wrong because they can't take drinks back and he turned and said "get that drink back" I miss the old Dutch bros when the employees used to be nice and cheery! Now it's just like we are inconveniencing them by buying drinks read more

Great coffee shop! Their customer service is phenomenal. The coffee is great. Don't let the line fool you. Service was super fast. Went around 10-11 am and there were cars in front but they have people outside taking orders. It did not take long to get our coffees. I got the carmelizer which was so good! My dad got the dark chocolate cold brew and it was very good too. I am not sure what I liked better. read more

I'm new to Phoenix and saw Dutch Bros coffee and decided to try it out to see how it compares to Starbucks. I was in the drive thru and had explained to the young man taking the orders that I had never been here before. I told him at Starbucks I like getting the Coconut milk mocha macchiato He told me to try the Golden Eagle. I did and it was very tasty and my add that it was even. Better than my Starbucks norm. When I got to the drive through the young lady was very welcoming and polite and she handed me my drink and told me she started out with the Golden Eagle also. This now my go to place for ice coffee. Thanks Dutch Bros. read more

Dutch Bros Coffee - Coffee & Tea Near Me - Phoenix, Arizona

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Banana bread and red velvet cupcake is sooo good. The drive thru was quick. The coffee though.... It was so basic and boring. Could've went somewhere else for a cheaper price and got a better cup of coffee. read more

Always love Dutch Bros and this was no exception. They are taking your order in advance and delivering to your car because of COVID and it went so quick! We got the eclipse blue rebel and the OG gummy bear rebel- both iced. Both were delicious! read more

Dutch Bros Coffee - Coffee & Tea Near Me - Phoenix, Arizona

I come here almost every day. Some of the kids who work here recognize me when I come through and we chat. I genuinely love Dutch Bros. But jeez, I got the short end of the stick today. I ordered 2 drinks this morning, because I wanted a hot chai tea latte for my insufferable sore throat and my regular drink I get, an iced German Chocolate mocha. I should have taste-tested the mocha they gave me before I drove away, but this is the first time in months that I've had a problem. I nursed on my chai latte as I drove to work and finished it when I was sat down at my desk. But when I went to sip my mocha, I was immediately hit with an unnervingly sour taste. There seem to be very slight chunks of white globs floating in the drink, which leads me to believe sour milk may have been stirred into my mocha - or I got someone else's drink who has far more interesting taste than I do. Now that I'm at work, there's no way to get my money back or have my drink redone. Not a great start to the morning. read more

Dutch Bros Coffee - German Chocolate Mocha with floating white globs(?) - Coffee & Tea Near Me - Phoenix, Arizona

White girl Summer 2019 continues. Thank you Andrew for hooking me up with a nitro cold brew. I appreciate you walking me through all the coffee options. Hit the spot after a tough work week. Great coffee and great customer service. This yelp elite is slowly becoming a Dutch bro regular read more

I love Dutch Bros--I even have their air freshener hanging from my mirror. But this particular location needs better management. Today (about 1:30 p.m. ) was the last straw for me. It was 108 degrees outside and my old car was beginning to overheat as my daughters and I waited in a long line for someone to come out and take our orders. Worse, I was cut in line by some jerk because the person in front of me just kept looking at her phone instead of moving forward in line. (Don't ask me why the line was moving because I didn't see anyone taking orders.) This isn't the first time tempers have flared at Dutch Bros. On Mother's Day, a woman drove in off 12th Street (heading south) and cut the line. An irate customer got out of his car and yelled at her. Today, on Father's Day, I yelled at the guy who did the same thing to me. Then I left without buying anything. The stress to me, my daughters, and my car isn't worth it. So, here are my suggestions to improve efficiency: 1. Have more than two (or zero) people taking orders. By the way, if you're not staggering their shifts, they will both leave at the same time and the customers will have to wait for their replacements. I've seen this happen at the Indian School and 28th Street location. Worse, as they end their shift, they have to stop and talk to each other while the customers wonder what's going on. Was there an emergency? Did Dutch Bros run out of coffee??? : ) 2. Discourage prolonged conversations with customers. Again, it just holds up the line. 3. Train the order-takers to control the traffic. Keep it moving. 4. Don't indulge line-cutters. They shouldn't be allowed to order before those they cut in line. Finally, I'd like to reiterate that it is HOT in Phoenix in the summer. Not all of us have functioning air conditioners in our cars. The longer we have to sit and idle in this weather, the hotter we (and our tempers) are going to get. read more

This has to be one of the friendliest coffee shops I've ever been to and the coffees were well made! Keep up the great job! read more

Dutch Bros Coffee - Outside - Coffee & Tea Near Me - Phoenix, Arizona

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Love my Dutch!!! On the run, need fast friendly service! This is a great stop to order up a sweet concoction or just get Awesome coffee!!! Iced is AMAZINGLY smooth and super delicious! My kids and hubby love the rebel's and nitro cold brew! Yummm read more

Dutch Bros Coffee - Coffee & Tea Near Me - Phoenix, Arizona

Wow, what a great first time experience. My first coffee was "on the house", which was a nice surprise. All the baristas and the cashier were all from the nearby college(GCU). They were all so helpful, friendly, energetic and polite. When I told them what I like, they recommended the caramel latte and lemon/raspberry muffin and it did not disappoint. My coffee was made from fresh express shots and there was a great balance of flavors..SO good! The muffin was fresh, moist and super dense and filling. By the time I got my order, I didn't even remember the long drive through line. I will definitely be back!!! read more

Dutch Bros Coffee - Lemon Raspberry muffin - Coffee & Tea Near Me - Phoenix, Arizona

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