The green apple smoothie was tasty. I liked the green apple flavor. It was not too sweet and not too tart. It is an unusual flavor option. I don't see it many places. The smoothie is a blended ice so it is a bit more thick. If they don't blend the ice well, you can get little chunks of ice in your drink. Fast and easy service. Quiet inside. I have tried many Black Rock drinks. It's likely that I would get the green apple smoothie again. I might get the iced matcha with strawberry cold foam again. I would get the pumpkin chai flavor again. I would like to try the pumpkin chai against their basic chai at the same time to compare. I also had their chai with vanilla and lavender cold foam in the past, but having had it not the same day, it's hard to really compare. The Oreo Chiller is a blended mocha with oreos. I couldn't taste the Oreo as the coffee flavor was strong. Good for those who like a strong coffee flavor. read more

Service has been good and drinks have tasted well. I like to swing by on occasion. I have a friend that goes and is a regular. It's wild read more

Black Rock Coffee Bar - Lavender matcha - Coffee & Tea Near Me - Phoenix, Arizona

Ordered a matcha latte, and received what is essentially lightly flavored milk. Almost no matcha powder was added, the milk was only slightly tinted green. read more

Black Rock Coffee Bar - Iced Matcha Latte - Coffee & Tea Near Me - Phoenix, Arizona

Come if you have 30 minutes to spare because there is like 5 parking spots. not worth the wait

In the drive through, the speaker works yet they are taking orders at the window only. Wtf? I was greeted at the speaker by someone telling me to drive to the window to take my order....makes sense once I got to the window. There was only ONE employee in the ENTIRE store and she had to take orders and make drinks by herself for all the cars coming through. Poor thing was the victim of all the others calling off their shift. This happened on 3/22/25 around 5pm. read more

I have had my order messed up here twice. Feel like every time I come it's a gamble and I throw out $7 for something that might be good or what I asked for or not. Too expensive for the inconsistency and rude service. read more

I am a fan. I don't go out for fancy coffee often and if I do I try to go to Mom and Pop shops. I really just like and am searching for a good regular NYC cup of diner coffee, which is hard to find here. It seems all places have gone to prepackaged bulk coffee syrup and it is just not very good to me. However, with that said, my friend introduced me to BR and I really like their Mexican Aztec fancy coffee. I like a few of their other flavors but the Aztec one is my favorite. They have a rewards program too. Always treated well by the servers too. read more

My order is correct 1/5 times I come here. There is no consistency with the products. When asking if the extra shot is added, the person at the window who isn't even making the beverage, assures me that it is. $8 for this drink that doesn't even taste or look like it has coffee in it. read more

Black Rock Coffee Bar - White mocha "extra shot" - Coffee & Tea Near Me - Phoenix, Arizona

When you screw up my coffee my day doesn't go well. This location cannot get my order correct 9 times out of 10!! I'm a regular! Why is there no checks and balances in regards to accuracy and consistency? I dunno. Not going to this location ever again. Bye-bye read more

Love the coffee, I was starting to love the breakfast food. Maybe the rain or the setting on the toaster? But, my Bacon, egg, Gouda sandwich- the muffin was toasted/burnt and so very tough to where it was not edible! My jalepeno cheese bagel toasted was so unbelievable dry/hard to bite into and swallow! I'm so unhappy & unsatisfied... This establishment is right down 2 blocks from me... read more

I asked for half sweet and while she was opening the window I hear another worker, "Just tell her it's half sweet". I tried it, it was super sweet. Why can't you remake it rather than lying to me? And then have the audacity to ask for a tip?? I don't know why this location struggles to get drinks right, no other location has this problem. read more

BLACK ROCK COFFEE BAR in my opinion makes THE VERY BEST Matcha Blended Drinks EVER! I am addicted to them. They are that GOOD. I would Highly Recommend giving them a try if you are a Matcha Fan. Their employees are Very Professional and Helpful as well as Friendly and Courteous. I LOVE BLACK ROCK COFFEE! read more

I come to this one a lot because it's on my way to work, and the one time I put in a mobile order there's 2 dead bees in my drink. I unfortunately didn't realize u til I had already drank half, and I felt sick after knowing that it probably sat uncovered for a while before I picked it up. As a fellow food service worker, I'm disgusted and disappointed. Won't be coming back read more

Black Rock Coffee Bar - Dead bees - Coffee & Tea Near Me - Phoenix, Arizona

See all

The service is bad, the drinks are bad and they don't know how to run their own POS system. All the employees are parked in the tiny parking lot, so the customers who want to walk up have no where to park. One morning there was ONE person working and a line 5 cars deep. And the way the lot is designed, no real way to turn around. The walk up window has no shade or anywhere to sit to wait for the coffee. Better Buzz opened up just down the street so I don't have to go back here. read more

This is probably my favorite black rock to go to. I go right when they open at 5 and i'm on the road again in less than 5 minutes. Sometimes when I get there a little before 5 they still take my order! Even when I do go a little later in the day they are very quick and efficient. They are much faster than every other black rock I have been to and my drinks have always been right. Side note: black rock has the BEST almond milk! The only other coffee shop I know of that is open at 5 is Starbucks and I happily drive a few more minutes out of my way to go to black rock. Customer service wise, they are awesome. Even at 5 in the morning their service rocks and they're super friendly! I definitely look forward to my black rock coffee mornings during the week and I will keep coming here! read more

It's a cute, chill spot! Definitely going back. I had a hot chai and my kids had the matcha drinks, they were good. read more

Black Rock Coffee Bar - a person sitting at the bar - Coffee & Tea Near Me - Phoenix, Arizona

See all

Matcha taste amazing the workers were really cool will def be coming back! I had seen it before and finally got the chance to try and it was a great decision! LOVED ITTT read more

Black Rock Coffee Bar - Iced match with Carmel and whip - Coffee & Tea Near Me - Phoenix, Arizona

See all

Location is nearby from me so love coming here every once in a while for something usually iced. Very strange customer service today from an employee. Think it was an off day for him? read more

So many options! It can be a little overwhelming but I love how many options they have available. Service is always awesome!

Although the staff is nice and the drinks are great, the wait time at this BR is off the chain. There are consistently 25-45 minute waits to get a drink; it's incredibly inconvenient and it's definitely a deterrent from patronizing this specific location. People should not be regularly waiting for a half hour to get their items. read more

I have made it a habit to get Black Rock before my 12 hr night shifts and their fuels have me coming back to try different flavors! I love the seasonal orange one and often switch it up. The baristas are so nice and have great suggestions. The coffees are great, and I love the caramel blondie. I would recommend trying a frozen fuel in the summer! read more

Great service!! The coffee is a little too sweet for me but the people/location definitely put this spot in my rotation still read more

Black Rock Coffee Bar - a white car in a parking lot - Coffee & Tea Near Me - Phoenix, Arizona

I LOVE black rock, however this location was terrible. We ordered through the drive through 2 first Friday fuels, one I ordered without coconut because I hate the taste and it often makes me feel sick. Whoever was on the mic was fine with this and happily took our order, I have asked for the first Friday fuel without one of the flavors multiple times at Scottsdale locations and have NEVER had an issue. We get to the window and a man with yellow/orangeish hair was so disrespectful to us and told us we have to pay full price because we took a flavor off, I explained to him that the girl who took our order said it was fine and that I have done this at many locations without an issue before (which would make sense because why would I be charged more when they are using less product!!) he was so disrespectful to me and told me that I was wrong and that i have to pay full price or I can't have my drink. I told him to just put the coconut in it and paid the discounted price (makes no sense!!). He then handed me my drink aggressively and rolled his eyes. When I got my drink on my drive back home I realized there was multiple things floating on my drink, DISGUSTING!! The link you provided for me does not work. read more

Black Rock Coffee Bar - Coffee & Tea Near Me - Phoenix, Arizona

See all

This location is much worse than the other ones I've been to. Longer wait times, and the employees are not service oriented by any stretch of the imagination. read more

I tried the new strawberry blondie and it was delicious! What stood out to me though was the excellent service I received. The staff were friendly, helpful and even gave me an extra discount because of issues with the new payment system. Would highly recommend this location! read more

horrible service the worker was standing on her phone we honked the horn she never helped us

Yummy pumpkin and banana bread. Great coddoe and their frozen fuel hits the spots always!

I love black rock but today I showed up at 6:40 and they told me I could only order teas and energy and everything else was closed due to plumbing issues.... I know it was right before you all close but making lies to close early is ridiculous. I went out of my way to get a coffee before you guys closed wasted time gas and energy I didn't have. What's the point of being open if you can't serve coffee. Also how does plumbing effect the espresso machine ? read more

amazing employees who always greet their customers with such a happy attitude! although every time i have been at this stand it is staffed very poorly only putting one person on shift. this causes those in line and at walk up window to wait much longer than they should and putting the incredible employees through chaos in the stand! having to take orders at the window making us wait a whole hour in the line with only four cars in front of us. would love to see a change in this area for the greater good of the employees and the community they serve! read more

coffee was mid, don't know if i would ever go back again. service was good and i did the drive thru so it was super convenient.

This was my first time here at Black Rock and I wasn't disappointed. We met the most genuine and kind employee whose name was Kaitlyn I think (she had blonde hair and glasses). On top of the amazing employees, the coffee is to die for!! I would 100% recommend this place to anyone who loves coffee and amazing service:) read more

I worked for Starbucks for twelve years and this coffee easily beats them! The espresso is smooth without the bitter aftertaste and not too sweet when drank as a caramel blondie! My coworkers and subbed it, "Crack Rock Coffee"! It's that addicting! Haha read more

First time we went to this location, it wasn't busy (no cars in line, no cars in the parking lot). They told us to drive up to the window to order. No one was in front of us, so we pulled up and sat at the window for 10 mins and no one ever came to take our order. So we left. Second time we visited this location to try and give it another chance, the same exact thing happened. We were told to drive up to the window and we waited and waited and waited. No one ever came. So we left without coffee again. Other black rock coffee locations have had superior service, you'll just waste your time here. read more

The Coffee is phenomenal. I had a friend introduce me to the coffee and it's better then Starbucks.