COMMUNITY!!!! I would like to officially recognize this Starbucks location as my FAVORITE! This location is strategically located with a super fast drivethrough, great amount of parking, and super friendly team members!!! The beverages are ALWAYS fire, and the team ALWAYS gets it right the first time!!!! I would like to recognize one team member in particular who I personally feel makes this Starbucks the best. Her name is MONIQUE!!!! Monique is always present, in the moment, makes you feel like you're the only patron in the store. Her smile greets every customer AT THE DOOR!!!! Monique is an example of how top notch customer service should be. Monique treats every customer as if they are a member of the Starbucks family, and not just a customer. Monique understands the importance of what a cup of happiness can do for someone. She can a bad day, and make it better...honestly. If Monique's leaders read this, please recognize her for setting the bar high for all other Barristas!!! She truly is an asset to your establishment and I look forward to coming hear daily for my dose of joy!!! Thank you Monique for being a positive and shining human being, we see you!!!! -Peter read more

See all

Good location - I wish they stayed open just a bit later but I was meeting friends across the street right at 6pm so the timing worked out perfectly. Caught up with a friend on his way out of town before the dinner. We got an iced coffee a tea. Had a nice time sitting and chatting. It's clean and bright, nice overall feel. What you see is what you get! read more

See all

This is my favorite Starbucks location to this day! This location has great indoor space that is bigger than most starbucks and has a lot of seating with outlets. It also has a nice, covered outdoor area with many seats. The baristas here are so friendly (many remember me by name), and can make some great drink recommendations if you don't know what to get or want to try something new! I love this location and it is my go to spot to hang or study. The actual food and drinks have always been made amazingly here in all of my experiences at this store! 100/10 experience overall here! read more

The blonde haired bubbly gal who was working today deserves some recognition! She was so energetic, kind, and fun. I look forward to my morning coffees every day and she made this an exceptional experience for me! I will definitely be back. read more

Starbucks - Coffee & Tea Near Me - Phoenix, Arizona

I have been to this Starbucks many times as I work right down the block. Although it's a convenient location, I will be looking elsewhere for my morning stop. I've had more than one encounter with this location not filling their cups. This morning after spending almost $20, two of the venti iced coffees were missing a good amount. I'm paying the price of a venti and receiving the amount of a grande. Last time I brought coffee to work for some of my coworkers, the tall latte was missing about 1/3 of it. Seriously? Not a way to do business, being cheap and screwing your customers. I've had to speak with the manager on shift in the past and clearly nothing has changed. Find a different location! read more

Starbucks - Coffee & Tea Near Me - Phoenix, Arizona

See all

If I can rate zero stars I would , I went in for a cup of ice water for my baby and I. And was told I have to purchase something to get water . First Starbucks that denied water and it's 107 degrees out side . read more

Come here all the time and the customer service is amazing. Especially the girl Laura that works there she is the best! Always so friendly and sooooo nice!!! read more

The counterservice person was rude today at 11 am. She was huffing and puffing because I had a somewhat big order and I interrupted her on her phone. Then she was agitated cause I asked her to put cream in my coffee. She wouldn't even say thank you or give eye contact. Just an ugly personality. read more

When I went in, there was no one in line. But, most of the tables were occupied. I quickly ordered a pink drink and sat at one of the long tables. There were a couple other customers at the table. One of them kept looking at me whenever I sat down or got up from the table. I wanted to go to the bathroom to wash my hands, but there was someone in there so I had to wait. Once I had my drink, I took a sip and it was delicious. There was a lot of ice in it. I was able to finish it fairly quickly. While I eat slow, I drink fast. Since Starbucks offers free refills in the form of green tea, black tea, white tea, or passion tea, I was thinking to get a white tea refill. I remember thinking that the black tea and white tea have a slightly fruity flavor like the passion tea. The white tea is less strong than the black tea. They also offer plain coffee as a refill too. The employees were very nice and provided excellent customer service. The restaurant was clean too. read more

See all

SB that is well located on 7th St. just south of Camelback. The indoor seating area is nice and large but a big negative is they're still not allowing indoor seating. Service was excellent, fast and accurate. This is an above avg starbucks but the seating issue is a problem as they also removed the outdoor chairs. read more

See all

Every time I try to visit this location is always closed!!! What happened to the 5 to 8 pm hours?.... Totally disappointed at this location. read more

Dirtiest Starbucks I've ever been in. Has a cool layout but the bathroom and the front is kinda a mess.

Long lines always. Sometimes they turn mobile ordering off completely. Often out of basic supplies such as cups and straws. The manager seriously needs to get their act together with inventory. read more

Starbucks - This cup and lid?? Really Starbucks? For $7? - Coffee & Tea Near Me - Phoenix, Arizona

They need to work on their drive through speed. We frequently get stuck for long periods of time. But yesterday was the worst. About 3:30pm there were two cars a head of me, and I did not get my drink/get to the window until 3:55pm If they are running that far behind they need to move cars to the front parking spaces and keep the flow going. Or make a way to leave the drive through if needed. read more

I go to Starbucks almost every day in different locations, and this by far is the best Starbucks I have been to. The drive thru service is SUPER quick. I ordered what I wanted, paid as soon as I got to the window, and they handed my drink right away. I didn't even spend more than three minutes there! Even with the cars in front of me, they got their orders right away as well. I was really really impressed by this location! Their employees are very friendly as well. A+++++ all in all. :) read more

I frequent this Starbucks location way more than I'd like to admit....and every single time I visit, the staff is so unbelievably friendly. The service is fast and I really feel like an appreciated customer whenever I stop by. Typically it's not too busy, unless it's after Xavier (across the street) gets out, then it's swamped, but that's okay! Great hiring choices Starbucks! read more

Visited the new Starbucks Coffee today at the corner of 7th St & Highland Avenue near Xavier College Prep today. This new location has a huge patio facing 7th Street, a drive-thru, mobile order and pay, nitro cold brew, google wifi and food options available. The proximity to Brophy College Prep, Xavier College Prep and the rush hour traffic on 7th Street will make this a hot spot for many years to come. Ordered a small hot coffee of the Pike Place brew for myself. There is a small menu of available drinks, unlike the Starbucks of the past that had a very large menu. I'm pretty sure that they can make almost anything and customize it just for you. I sat outside for a little while, still to muggy and hot in August for me. Moved inside and sat for about an hour reading, "The Four Agreements" by Don Miquel Ruiz. Great book and simple reading. There were many other meetings, conversations and interactions going on. The space is clean and modern, with many different seating arrangements to choose from. read more

Starbucks - Starbucks on 7th and Highland Ave near Xavier - Coffee & Tea Near Me - Phoenix, Arizona

See all

I love this location because of the seating arrangement and the large patio BUT let me tell you about the customer service.....! Gabby was the barista that took my order this morning. Formerly a black coffee-only drinker, I'm on a mission to craft my "Starbucks order" - something considered part of your identity as an American. She greeted me with a smile and I told her what I liked already and she guided me toward new variations to try. She educated me on blonde roasts and challenged me to try a different syrup all with the safety net of "we will gladly make it again if you don't like it!" I loved it! I have a new "Starbucks order" and it was the best customer experience I've had at a Starbucks. Ever. read more

Drinks were fine, service good. Nice spacious patio which was available to use while the inside was closed due to Covid. Rating 3 stars because they don't recycle. It's 2020...everyone should be required to recycle but Starbucks contributes A LOT to the waste with so many disposable cups. STARBUCKS - PLEASE BE BETTER. read more

Starbucks is my go to. I love that I can get my favorite caffeinated drink and it is made with care. I just need to remember that not all Starbucks make the drinks the same which means you have to order it as always but make sure you add the most important things so it gets pretty close to what your taste buds crave. read more

I asked for No Foam, the cup says No Foam, so why is a 1/4 of my $6 coffee Foam? Even if I wanted foam that's excessive. read more

See all

They get orders wrong and then blame you. After you repeat it twice and manager gets attitude. Horrible service! They aren't friendly. Seriously the one on 7th Ave and Osborn and 7th Ave and Missouri are way better. This one is not created equal!!! T read more

This is considered a Fast Coffee/food service which is not. I do not know how much time do someone needs to warm up a loaf of bread but some people take to long. Do not tip it, they take more time to do the things read more

Wonderful Staff today and everyday! Seemed a bit busy this afternoon when I stopped for coffee in the drive-thru @11:54 AM. I was thanked for my patience, but instead thanked them for working. Thank you again for the great service with what you could offer. read more

I pais for my coffe and qaited for lo g time to be prepared. A couple of people went after me and they were served while I was in fro t of them waiting for my coffee. Then, I asked the bar guy what happened with my coffee and he started to give me an attitude and he said "what?...I already made it (and he did not) but I'll make it again. Then he prepared and it was only water with milk tasting horrible. I qould suggest you not to come to this Starbucks. Customer service sucks. read more

Gotta give some recognition to Monique. I believe she is a shift lead. Her customer service today on 1/5 was fantastic! she completely went out of her way to help me. She was genuine, kind, friendly and knowledgeable when it came to products and stock. This was the most pleasant Starbucks interaction I've had in a very very long time and as a former partner I really want to make sure she is recognized. She truly embodies the high quality and superb standard Starbucks sets for their partners to obtain and also give to their customers. Because of her service this is now going to be my home Starbucks instead of one of the 4 locations that are closer to my home. Well worth the extra driving for this quality of service. Well done girlfriend. Well done! read more

I came in at this location for the first time as I had some studying to do and wanted to get a coffee and sit and focus. Carrie was the cashier and Carrie was so very...... My caramel Frappuccino was excellent I will definitely be back to this location read more

Worst location EVER! The "supervisor" Leigh was so incredibly rude for no reason. She blamed me that she made my order wrong, saying she had just got there. I am sorry but what does that have to do with anything? Then told me those were the only two drinks I ordered- wrong I ordered 3. When I asked where it was she said they were making it. Like if you hate your job, get a new one. read more

This is the absolute worst Starbucks in central Phoenix. If you do mobile order don't trust anything their app says because it will say it has it in stock and then you get there and it's out. They only offer 2 vegetarian breakfast options and of course they are out of both. It is up to the baristas to mark things out of stock. When I ask to speak to a manager he comes over, doesn't even ask what's wrong. He immediately says that they are out of stock and if there is anything else I wanted which is the same thing the other barista asked me. I said no and wanted to explain that this happens every time I come here. He says multiple times in a condescending voice "I'm sooo sorry" like 3 times in a row. I get it, you probably hear this from people multiple times a day but it's the first time it happened to me today so treat me and the experience like it was the first time it has happened. You are in customer service and customers deserve better service and someone who actually cares to take the feedback to create a better experience for the customer in the future. By the way, being this has happened multiple times, I have contacted corporate before and asked for the DM to call me and that was even beyond the DM to pick up the phone. Clearly the leadership in this market is a reflection of the horrible service that exist in the stores. read more

Thank you!!! For making me a pour over without pushback because drip is too burnt when I buy it most times. Pleasant employees and even brought my drink to my car for methanks guys, have a great day! read more

Fast and super friendly service! There was a long line early this morning, but it moved very quickly. I ordered ahead and everything was ready to go as soon as I approached the drive-thru. read more

I will never again in my life go to that Starbucks again or even order from there! not 1 but 2 strawberry's were rotten and made me feel bad the whole morning. I had to leave work in order to go get checked out at the doctors so make sure I'm fine. read more

Starbucks - Rotten strawberry - Coffee & Tea Near Me - Phoenix, Arizona

Please retrain the baristas at this location, drinks are weird and inconsistent. Have come here multiple time and it is always bad. I can get the same drink at other locations and they taste the almost the same, but definitely not this location. read more

This Starbucks is always out of my first or even second choice drink options every time I come.. always tons of problems internally keeping stock of things in general. I have resorted to just ordering plain latte so hopefully they at least have that. Wish they would stop apologizing for not having want customers want and just keep it in stock. read more

Seriously this review is way overdue. I went in about a month or so ago and Andrea was there to take my order. I asked her a couple questions about the menu and I asked if they had a specific cup I was looking for. She's so easy to talk to and she was so helpful. I had asked about the pink drink and she called the other barista Jeremy over. He said that's his favorite drink and even made me a tall one to try! Such great people work here, I've never been to a Starbucks where you can tell that they genuinely love their job! read more

They close their lobby at 5:30 on a normal non holiday Monday. It's not posted anywhere in the store they just kick you out.

Great coffee, really liked the chocolate muffins .The decor of the cafe was also really good and had great vibes.The location was spacious, providing a feeling of liberty, the selection backdrop music was modern and has been in the ideal decibel.Food was yummy and in generous part. read more

usually like this place, even when it's super packed with high school kids. needed a pick-me up before my last series of classes and went over but they had locked the doors 15 minutes before close. it's not a huge grievance, just an annoyance. also, i'm hungry. . . read more

Across the street from Xavier and Brophy, I was correct in my guess that it would be best to stop in here on a Sunday morning rather than a weekday afternoon. This is a spacious location with plentiful seating and several areas for larger groups of 10-12 to gather as well as a long sofa type area in the center surrounded by low bistro tables for solo duo trio type seating. It doesn't have that quaint coffee house kinda feeling here but is more like being at a Panera or maybe even reminds me of IKEA. There's a really large covered outdoor patio with lots of room which would be a great place to study on a warmer day. Not that we get that cold here in metro Phoenix but in the middle of November I'm happy to stay inside and sip on some Christmas blend brew. I would've given this stop 4 stars but no cinnamon or vanilla in the shakers so I can't make a Vienna. Aside from that it's the usual reliable Starbucks experience. Friendly staff and consistent menu. read more

See all

Went in at 8am for just for a cold brew waited 20 mins. 3 people who ordered after me got their drinks before I did and multiple drinks too. I asked the barista about my drink who took my order with my name and Said there were orders before me . I didn't say anything besides okay . Sat down waited, waited. He came over to the drinks then Kept calling out Lori Lori . Proceeded to say Lori this is your order . I asked before hand with my name like I said when I first ordered . Lori is not my name . How would I have known that's not my name . cold brew is a popular drink. Thanks from Lori . read more