This Starbucks is truly underrated! It's one of the friendliest and most thoughtful Starbucks I've ever been to. Their customer service reminds me of a non-chain coffee shop. They are efficient and I've always been happy with my drink orders. When looking around, customers look comfortable and relaxed. The temp indoors is nice during the cold mornings. Located in the Fairmont Center in Pacifica, with easy parking. I've come here several times to work a bit when in the area (reliable, free WiFi) and the staff is always welcoming no matter if it's early AM, and the ambiance is cozy. Staff also have kindly brought over my order at the table while I got situated. Once a staff member even offered to bring a cup of water while I was working. I think that's not common for Starbucks. I really appreciate these things as it's hard to get up when you're by yourself. There's a few tables by large windows and a long table in the middle with many seats. On weekday mornings, I usually can grab a table by the window, which have outlets for charging your devices. Overall, great place to stop by for a friendly face with your coffee and for a peaceful space to work. Thank you to the staff at this Starbucks for the great experience! read more

This Starbucks seriously has the BEST crew. Every time we pop in, we are greeted with a smile. The baristas are all friendly, efficient and so hard working. Drinks are always accurate and ready on time when I place mobile orders. Shout out to the manager of the store!! Reminds me of my Starbucks crew back in 2002-ish Thank you!!!! read more

Wonderful customer service and a perfect iced matcha latte! What a great way to start the morning! Highly recommend this location!

wanted to say I was impressed with this Starbucks it was clean, service was fast and friendly, James made our drinks and they were very good. Will be back again read more

It was so upsetting to notice the establishment was unkept, it appears to not have been cleaned for a while, countertop was greased and full of dust as well as the tables and the door glass entrance filthy. For the amount of money we pay for our drinks definitely no coming back. read more

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The service is always great, but Starbucks - your paper lids and straws are horrendous! It's like trying to drink from a chalkboard! Please go back to plastic lids! read more

I paid for a venti strawberry açaí with no lemonade, came in and 1/4 of the cup was still empty and when I asked if they could fill it up to the top instead of leaving the cup half empty they told me they would have to charge me another dollar because I wanted more syrup??? Why are you charging customers to fill their drink up to the top of the cup like it should be? disappointed and will not be buying from this location. read more

Does anyone else get the feeling that the barristas don't like you no matter what you order? I want to like it because they are close to my new place but, you the last 6 times I've been here, no one greets me or has the nice customer service I've experienced at other Starbucks. Got my drink wrong, but it was my fault somehow. :/ read more

Employees are always on top! My drink may be difficult for most but this location ALWAYS makes it right. Other Starbucks leave the mocha syrup sitting on my bottom where I have to stir it myself but the baristas here know what's up! I will continue to come here on Thursdays when I work out in Daly City. Thank you for making my mornings less stressful :) Cheers! read more

This place needs to change their times on the front door. I get that it says 6pm in yelp but I live locally, I don't need yelp to find this spot. Besides getting here multiples times to it being closed. This spot gets the job done. read more

We got ourselves a Dragon drink and a Paradise drink. Their customer service is superb! The staffs are very nice and friendly. Their place looks really well and not much noise around the area so it's perfect if you're looking for a nice place to set up a quick meeting. read more

Starbucks - I craved for a beverage and poof. Now, here we are at Starbucks. - Coffee & Tea Near Me - Pacifica, California

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Louis Armstrong & Ella Fitzgerald singing "You can't take that away from me...." set the vibe! Despite construction outside it was hoppin' inside! Nikko warmly greeted me and took my order! Again the breakfast wrap was sold out! A scientifically reproducible phenomenon. Went with the bacon gouda. She'll do in a pinch! The Gr Wch Mac Crm Cb. (Macademia Cream Cold Brew) was similary reproducibly fantastic! Thanks, Anissa! Would order everything again! Woohoo! read more

Starbucks - Gr Wch Mac Crm Cb! - Coffee & Tea Near Me - Pacifica, California

Haven't been to this Starbucks in a while now because of this messed up every single time. Ordered a Caramel Ribbon Crunch Crme Frappuccino with an extra shot on top. Not blended in. Affogato! 1. They didn't even put my extra shot in there because it should definitely be a darker color than this. And should taste a lot stronger. 2. Let's say they "did" put it in there, then Why does it taste so watery?? Flat and watery. Big disappointment once again Starbucks on hickey! Do better. Retrain your staff to make proper drinks, the way they are ordered read more

Starbucks - Coffee & Tea Near Me - Pacifica, California

My refresher was completely juice. It's supposed to have milk it didn't taste very good. Every other time it was better.

The ladies are the meanest ones there. Passive aggressive in everything they do. Drinks are hardly ever made with what I ask for, and light ice apparently means entire cup. Staff gets mad when you ask them to do their job read more

It's so disturbing to hear how the staff gossip so loud that we can hear them through our head phones. Every time I come in here I always hear the latest gossip of other co-workers they can't stand or how they hate the organization of their shifts. I am so happy I don't bring my kid in hear. The language is not child-friendly. I originally did not want to say anything, because I know it's ok to vent from time to time. But this is every time. It's hard to come here and enjoy a cup of coffee and open our laptops without hearing all the latest drama. This has been going on for many months. I don't experience this at any other coffee shop. Just saying! read more

I come to this Starbucks fairly often as it's right near my job. I usually have a good experience as far as customer service & drinks go. This morning was horrible, the lady taking orders was SO rude and kept cutting me off to say "what else" before I could even finish ordering. And then as I went to go add my own cream and sugar to my coffee I see milk was already added but I was never asked what I wanted in there. Which on a regular day wouldn't have been a big deal but I was once again met with an attitude from the employee stating "cream, you can just add more" when the issue was I wanted less.. oh, and my breakfast sandwich was soggy! read more

Always the best. It's my 1 year regular. Even though I moved to Daly City I like to come here.

I normally don't write any reviews whether it was a good or bad experience until this very moment. What I just encountered baffled me. The disrespect I experienced with SAMMY was uncalled for. She was unprofessional with no sense of customer service. I have been in customer service for many years and this person doesn't know what it means. SAMMY created a very bad experience that I will never forget. I don't even know why she works there if she hates it so much. Work somewhere else where you don't have to deal with people if that's how you treat customers. Life will teach you humble realizations so learn it. read more

Soso service. Friendly people. Well done drinks. Could be prompter. I love their snack platters and seasonal drinks. It's an ok location.

The coffee & food is just as good as the other Starbucks the service is not as friendly as other locations, I can tell the employees are too comfortable talking really bad about the customers between them , literally even when the customer still in the store, they still talking really bad about the customers, I am very surprised how rude the lady in the picture is. My sister goes to Starbucks everyday different ones... and even her coworkers do the order that my sister request with NO PROBLEM. But this lady told my sister she couldn't do it. And it's not a complicated order. My sister ask her order with double foam. And she paid for extra that's it! She denies service because she couldn't do it. My sister didn't say anything she got something else we came back and we find the same lady talk in trash about customers. Fighting with another one and we are just in shock that Starbucks didn't retrain her or fire this lady is baaaaaad in customer service. Giving attitude to EVERYONE! And this is not for how she treat my sister because I wasn't even there when this happened...it the show sitting on my chair listening HOW SHE HATES THE BOLD GUY, sarcastically saying it was "sure it is my fault then" when she didn't do what the customer asked ... or at least that is what the men was complaining about ... and she laughed at him INCREDIBLE! read more

Starbucks - The most rude customer service at Starbucks I ever see - Coffee & Tea Near Me - Pacifica, California

Yes it's among the biggest chains in the world, but this is my home location and the employees sure make me feel like home. They always go above and beyond, have a great friendly attitude, and do right by your orders if there is any problem. They also deeply understand the problems that a person who hasn't had their coffee yet may suffer from. Like reminding you you need a tray, or that something is hot, which sounds small but is actually extremely important when you're not functional before caffeine like me. Everyone I've spoken to here is always so focused, committed, and friendly. Thank you! read more

Very disappointed, I buy coffee here on Daily but lately I have been having bad experiences with the worker with their customer service. I've ask for a cup holder and the cashier told me that the cup holders are only for delivery and that they do not have any. I am a customer too I pay for my orders. I spend a lot to buy coffee here everyday. I saw the cup holder when they said there wasn't any. This was not the only issue, I also have asked several times for less ice, but not everyone accommodate the request. It's very disappointing. I hope they can help and serve you better next time, that they actually love their job making coffee or any beverage they make! read more

This the first time i been asked to take my dog out. Been coming here since they opened. Am guessing they are not dog friendly anymore.

My favorite location around, most definitely. The workers are so pleasant and so kind that love coming here to study or read or what have you. They always get my drink right and when they don't, they are eager to get to remake it. Sometimes they even hand-deliver your drinks. You genuinely feel like family here and the other customers treat you like one too! Family -- something I don't necessarily have but coming here makes me feel like I do. That's how great it is. Chai is an exceptional supervisor/manager and always has a cheery and inviting smile and I always see him troubleshooting things. Welcoming atmosphere - even the communication is superb You guys are amazing and I thank you for always providing that warmth to me and others read more

Starbucks - Green Tea Crme Frappuccino Blended Crme - Coffee & Tea Near Me - Pacifica, California

Love the location. Minus 1 star because their coconut milk hurt my tummy. I hope Starbucks will change the type of Coconut milk they purchase one day. One that's more natural and with more flavor. read more

This Starbucks saved my butt when my home wifi went out. I was able to take all my meetings here! Also the first time I got my free drink in the afternoon after purchasing in the morning. read more

I was greeted by two super professional and sweet young ladies who helped me order-I was super indecisive! My drink was perfectly delicious, a cold brew-yum! But the staff, wow, they were so super friendly and kind! The vibe was cool; music is fun! I have some work to do before a meeting and so I sat and worked on my computer for 2 hours here, I am blown away by the customer service! I am a STICKLER and the young man who appeared, maybe a manager? I don't know but gosh he and the ladies worked so well together. I also listened as they greeted every customer, engaged in conversation, LISTENED and were so helpful and kind to people. This is the BEST Starbucks I've ever been to based purely on this team and I will be back... with friends! read more

This is my favorite location for Starbucks!They are super friendly here all the staff.They always make my drinks taste so good. read more

Starbucks - Coffee & Tea Near Me - Pacifica, California

Big shout out and thanks to these hard working folks at this Starbucks! This morning, they were so backed up with orders (sounds like power went out to the other Starbucks in the area). What I saw was solid teamwork and impeccable customer service! They had mobs of anxious faces staring them down waiting for their mobile orders (including my own) and they handled it all with such grace under fire. Thank you for your continued hard work!!! read more

I'm a regular customer and this is my home location . This is the second time I placed a very large mobile order and the drip coffee was not included. I arrived and advised them I was still missing a drip coffee - they said it was coming - but I had to tell them two more times and ended up waiting 20 mins for the drip coffee. By then all other drinks and food were cold. You would think that once I brought it to their attention, they would just turn around and prepare a drip coffee. Yet all employees were rushing to complete other orders for more complicated drinks. This is not ok. read more

Service was horrible to add onto this picture. I had to repeat myself at leave 3 times to the front counter lady. Not happy! read more

Starbucks - When you pay $5 for a white chocolate mocha as there's a quarter of it missing. Definitely not happy about this at all. - Coffee & Tea Near Me - Pacifica, California

I've been coming to this Starbucks regularly for years. The staff are always very friendly, professional and always get my order right. I'm always shocked at the audacity of some of the clientele. I have seen patrons be rude, disrespectful and curse at the employees because they ordered some ridiculous drink they saw on TikTok that sucked or they ordered their drink to the wrong store. Anytime I've made a mistake with my order and let the barista know they have always been willing to fix it for me. Apparently many of you have never heard you catch more flies with honey than vinegar. Do better, be better and have some personal accountability. read more

Cream cheese was sour chocolate was salty worker didn't get too us until I called at him

Friendly baristas. Plenty of parking. Not very busy like other StBuxes but not deserted either. There's a 3-person sofa and a few tables for two and four - all good for meeting or hanging out. Located in the Fairmont (shopping) Center in Pacifica and right off Hwy 35 crossing Hickey Blvd. Hard to miss the shopping center, or forget, once been to there (really, nothing else is around the area except for apartments). read more

I've never felt compelled to write a review for a starbucks but... I came here today at noon, and the cashier that rang me up had THE best customer service. Super kind and thorough. Just thought i'd give some praise. He should train all the employees. Haha read more

I had dropped off my mom to play some mah jong at my sister's in-law's house and needed a place to wrap up some work while enjoying the Super Bowl. As it turns out, there are 9 Starbucks locations within a mile of their home so I went with the nearest one just down the street. I got my usual passion iced tea to cool me down on this hot day and it's just as you might have expected, excellent. Getting refills here was quick and easy since it was pretty quiet as everybody was probably watching the big game. Cramped but cozy, this location did a good job of making the place feel larger than it actually was. The service was kind of whatever, and there is limited seating, but it was a comfortable place to work. I think I'd probably choose a location with outdoor seating so I can enjoy the sun next time though. Food: 7/10 Service: 6/10 Price: $ Atmosphere: 7/10 read more

Starbucks - Coffee & Tea Near Me - Pacifica, California

Came in when it was slow. Three employees behind the counter, one customer in front of me getting order. Waited, waited, waited, and waited some more. One employee grinding the coffee for customer in front of me. Two othe employees who won't make eye contact with me. Seriously, perhaps I'm uglier than their customer service skill! I left. If I could give them 0/5 stars I would. read more

nice and friendly staff,specifically Rose,your an angel ...i won't forget the day you try to help me .im the guy you ask me if I need help,my truck stop in the middle of the road.thank you,my Angel read more

I highly suggest that you avoid this location. They always make the worst drinks. It doesn't matter what drink you order, they all make it wrong. I've order hot drinks or cold drinks they all taste awful. When I go to Serramonte Mall their thinks are made just like the picture, taste way better and don't look like someone just shaken my drink. I highly recommend that you go to Serramonte Starbucks and check & taste the difference. Worst Starbucks ever! read more

Starbucks - Look! Would you drink this? And I wasn't even drinking it yet. It looks disgusting. Worst quality this Starbucks has to offer. - Coffee & Tea Near Me - Pacifica, California

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