AMAZING customer service. I'm one to have detailed orders and they always get it write with no mistakes! Also never ask me to repeat it & that's pretty impressive in my opinion . A venti cold brew with sweet cream foam 3 pumps of hazelnut & 2 pumps white mocha with light ice and extra foam is my go to drink (: Starting your morning the wrong way can set your day off wrong and I drink coffee daily so actually I go out of my way to come to this one and I'm NEVER disappointed , from waiting inside (if you have to) it's clean and very fast or if you go threw the drive threw either way the staff is always polite. Today they saw my dog in the passenger seat when I pulled up in the drive threw and offered me a puppuccino for him without me even asking. He loved it so much & watching him lick the whip cream made my heart melt to be honest. I've never got one before for him but I will from now on when he's with me. I highly recommend this location. Thanks Starbucks Olathe, 5 stars! read more

Starbucks - puppuccino - Coffee & Tea Near Me - Olathe, Kansas

Starbucks with drive through and a decent number of parking spaces. They made my matcha latte and four other drinks (we had a team event) well, but service was quite slow. Happy to return when I'm in the area. read more

Starbucks - Drinks. - Coffee & Tea Near Me - Olathe, Kansas

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I live near this Starbucks so I go regularly. The service and staff are always excellent. My feedback is that I tend to always get either the pumpkin or the banana bread and I always request it warmed. However, recently it's never warm when I pick it up. It use to be nice and hot and soft when you order it. Recently it's been almost stale and hard. I commented on it this last visit and they did offer to reheat it but they had a long line and I wasn't going to make the line wait for this. Did the loaves change or do you just make them room temp now? What happened? read more

The only positive thing I can say is that they did remake my husband's drink -- but even the remake wasn't right. We ordered two drinks and a bagel with cream cheese. My PSL tasted off (my husband agreed); it was more like straight espresso than anything resembling a pumpkin spice latte. His drink -- an iced blonde vanilla latte -- came out hot and tasted like espresso-flavored water. They remade it, but the second version was just a watered-down latte with barely any espresso flavor. We also had to ask for the cream cheese for the bagel -- not a big deal, but just another sign of how off everything was. What really stood out was the customer in front of us. She looked like she ordered a tall Frappuccino and a pastry, but we got all our items a full 15 minutes before she got hers, even though she ordered first. In the end, we ended up tossing the drinks and going somewhere else. Disappointing experience all around. read more

Ordered my drink sat in one of the table waiting for it to, waited 35 minutes until I went to the front and asked for it , they place the order sticker somewhere and they forgot about it the lady rolled her eyes at me instead of apologizing and everyone that came in got their drink and left while I was waiting , I was like am I suppose to wait or what at first I was embarrassed to ask but after longer than 30 minutes I was like now this is off , and the lady that placed the drink and forgot about it was rude and talking like she owns the place I paid money for that and could of said sorry instead of talking back rude and slamming the drink on the counter and leave and the drink did not taste anything like a Caramel ribbon crunch read more

The drinks are good and refreshing. The staff is always nice, helpful and patient. I love the design of the building. My favorite is the refreshers read more

Starbucks - Coffee & Tea Near Me - Olathe, Kansas

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I will go out of my way to avoid this location after being treated rudely by an older lady with blonde hair and glasses. I ordered a pumpkin spice latte and asked for a child's temperature. She responded with, "So you want it hot?" No, I want it at a child's temperature so not to burn a child's mouth. She then cuts me off and tells me to stop talking as I proceed to order a second drink because she couldn't find the button for the temperature setting to put the order through. I saw flies inside the baked goods case the previous visit and now this mistreatment. You've lost my business. read more

EVERYTHING. This location cannot make a consistent drink to save their lives! I work in Customer service, I work in food, I've worked at a coffee shop! I am always nice to them and I have severe social anxiety so I'll wait for a pattern before I get upset. I am autistic, I have been getting the same drink combos my entire adult life, and I know when my drinks are wrong. ((One time a location ran out of normal Starbucks syrup brand and ordered a backup brand and I called them because the drink tasted off and they didn't informed me of that!)) I get Starbucks 4/7 days a week. They constantly gas light you! If I order a WM they make it a regular one! I switched to a regular one so they would screw up less and then they don't put any syrup in their drinks! I'm not being exaggerative when I say they mess up the drinks 7/10 times and I'll say something every 3rd time! So as usual, this week two days in a row they didn't out any of my syrup flavor in it. So yesterday when I ordered my drink I called them and said he the last two days I've thrown my drinks away can you just make sure they put the syrup in today? And they give me attitude about trying my drink. Why should I have to burn my mouth in your hot drinks the second you hand it to me to make sure you're making your own drinks right?! On top of this, sometimes my cup is closer to half full, other times it's a MILK bath, one time they filled the milk so high that when I took the lid off at work to stir it the drink spilled out! That time they also didn't out they extra shot of espresso in there which is another common issue!! I cannot take photos of their shot and syrup issues but here are some photos of the milk differences! This is the same size drink. The photos with the lids are times I ordered a WM twice in a week and they gave me a regular Mocha. This is when I started just getting my flavor of drink in mocha's to make it easier for them and now they've gotten super bad about the syrup! It's just always something. I also make sure to always call the manager ahead of time not to make a scene in the store, and I still get gas lit, I finally said ok then if you're so sure that you put the syrup in there after this happened every day this week then YOU try my drink. They're fake nice when you get your drink but appalling after anything is wrong. I have to drive out of the way to go back and bring my drink in on my lunch to get my drink refunded, I never have them remake it because I work at 7 am, I don't want coffee at lunch time, so why would on EARTH would I want this? read more

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Great staff! They have a great work dynamic and greet you each time you walk through the door. They take out the time to know your name and treat you as if you are part of the Starbucks family. They had delicious samples available for free. So thankful for the connection, rapport, and welcoming environment & energy! read more

This location has an issue filling my drink full. of my drink was missing today. At $6+ a cup, I expect quality and quantity. read more

Starbucks - a cup of coffee with cinnamon sprinkles - Coffee & Tea Near Me - Olathe, Kansas

I was ordered an Iced Caramel Macchiato to be picked up here, as I was driving. When I arrived, a couple minutes later, they already had the drink done! The workers there are very friendly, and you could tell a lot of regulars drop by this location right off of the highway. This location is a little confusing to get to as you have to drive through two roundabouts coming in from the highway! It is a fairly small location, so it's not really meant for studying students to camp out at. However, it's the best for quick and accurate orders! read more

Starbucks - Iced Caramel Macchiato - Coffee & Tea Near Me - Olathe, Kansas

A terrible way to start my Sunday morning. I used to the Starbucks App to mobile order before picking it up in person. I waited an additional twenty minutes after I set foot inside, but I was reassured by the six employees who told me they were working on it while chatting with each other Venti Caramel Brûlée Creme Frappuccino: - extremely watery with a touch of caramel - right size at least Overall, don't waste your time here. There's another location right down the road. read more

Starbucks - Venti Caramel Brûlée Creme Frappuccino - Coffee & Tea Near Me - Olathe, Kansas

This is my favorite Starbucks! I'm there almost every day! Maggie makes me happy and the espresso tastes good. They love making lots of Frappuccino's! read more

All I order is a hot black coffee and 2/3 times it wasn't even hot. The gas station is now a better choice. Absolutely terrible

I would like to extend a HUGE THANK YOU to Jay (J?) and all of the staff at this location on 8/27/20. They were incredibly helpful, attentive and smiley throughout the ordering process. Jay (J?) was a fabulous help when I was confused with a mobile order situation. She addressed my concern and quickly made the missing drink with no questions asked. I appreciate you so much and hope you see this message! You made my day extra special and for that I thank you. Manager: if you're reading this, please recognize Jay for their hard work!!! I am actually a barista myself at the Disneyland Starbucks in California; and this customer service/level of attentiveness is right on par with the customer service we strive to provide at Disneyland. THANK YOU again and may you all have a wonderful rest of 2020! read more

First they gave me a grande when I asked for a venti and when I told the lady she gave me an attitude. She did offer to give me the grande and still give me a venti but when I said yes she decided not to give it to me. She gave me coffee I said thank you and she kind of just shut the door on my face. I received my drink and it wasn't even properly made. She just put the syrup in the cup and the coffee on top. She didn't even try and put in the effort to mix it. read more

Ad: "A generous portion of sliced turkey breast. It's topped with cranberry-herb stuffing, savory herbs and turkey." Me: Not so much. Normally you lower expectations when going to fast food joints. For companies that turn orders quick and get people out quicker. Starbucks is a place where normally you get food that actually looks like what you buy. This sandwich fell well short of the Starbucks standard that I know. A slice and bits of turkey, spoonful of mushy stuffing (tasted weird), on a bun that dwarfs the toppings. Had to ask if they could exchange it which they were nice about and did; but was basically the same sandwich over again. Definitely not a good buy. Coffee order was good though. read more

Starbucks - Ad: "A generous portion of sliced turkey breast. It's topped with cranberry-herb stuffing, savory herbs and turkey." Me: Not so much. - Coffee & Tea Near Me - Olathe, Kansas

Clean and friendly location! Serves great coffee. Tip: Drive thru can get busy, sometimes it's quicker to just go inside. read more

Most of the staff is friendly and helpful. There is a barista, if I go into the cafe, who is usually the cashier when I stop by in the morning and she can be a little difficult. There has been many times that the store is slammed and everyone is busy with their tasks and she is in the back talking or nowhere to be found. More than a few times I've waited with no one acknowledging me or the barista at the warming station trying to get that same difficult cashier barista to come and help out. For the most part they get my order right, but I've been to other locations where they are more consistent. Overall it's not bad and I continue to go for the convenience. read more

The girl working the window, she didn't have her name tag on, but she had long blonde hair and looked like she was fairly young, was incredibly rude. They didn't have any butter croissants, even though they let me order it, so she asked if chocolate was okay, so I told her it was. She gave us our drinks, and then rudely asked "did I forget something" so I said yes, our chocolate croissant. She acted like it was our fault, and said she didn't charge us for it, and then her attitude got worse when I told her we still wanted to. They also make my coffee wrong 75% of the time, so very rarely do we go to this Starbucks, but stopped by today, and we're not at all happy with the customer service. read more

A thing of beauty. The employees used their voices and smiles while providing rapid service during a very busy hour. Thank you!

Very slow. I normally don't write to complain about individual workers, but the girl with the purple hair was extremely rude. She could use some customer service training. Maybe she's going through something but you just shouldn't show up to work with the public with an attitude like that. read more

I don't ever leave bad reviews but earlier today (2/22/23) around 4pm the girl working the window was very rude. She was very monotone and got upset over my complicated order. Also the drink was bad, tasted like they put 8 pumps of syrup in there read more

I always feel weird writing reviews on chains like this because people are going to return there with or without my review. I generally prefer local chains, but I live downtown and work in Ottawa so Starbucks is the most convenient choice for me. The Starbucks is very easy to get to and has a large lot and drive thru. The store itself is always clean and stocked and the staff is super friendly and remembers my name and order. My only grievance is often when it is busy they seem flustered and I end up waiting longer then I would at another location. I hope that Starbucks overall can start using more environmentally friendly cups and "straws" and lids! read more

This is not your typical Starbucks experience. I tried asking the lady at the window if I could please have light ice, and she told me to wait. Another girl walked up behind her and I then asked her if I could have light ice and she looked at me and turned around without acknowledging me. I got a drink that was straight almond milk and not made correctly at all that I paid $7 for. I can't even drink it it's so bad. To make everything better they never gave me my card back read more

This is a very high volume Starbucks due to a convenient location and proximity to lots of businesses. If you are in a time crunch, keep this in mind. Even mobile orders come in waves, and there's not enough room to always set all the mobile orders out for customers to grab, so be aware if you're stopping by during rush hour. The morning crew has done a great job of improving their times in the drive and getting customers their orders and getting them out quickly. With such a huge customer base, there are days (and many of them) where it is nonstop busy until 2pm or later. With that said, though, they still remain friendly and accommodating as much as possible. If you are in a hurry, try to avoid going in from around 6 to 9 during the week.If you have to order something big and complicated (like a traveler of coffee, or a bunch of drinks at once), they really appreciate being called ahead so they can have everything for you when you arrive. And if you happen to come by during a rush, just know that they're doing everything they can to speed things up and make the moment right. This is my favorite Starbucks of all time. As others have said before, give it a try and see what we mean :) read more

Never thought I would say I LOVE a Starbucks, but... I LOVE THIS STARBUCKS! Even if I am not even thirsty for a cup of something I stop here for a pick-me-up. This group of people in the mornings are so fun and full of life. Let me build a scene for you: *** I pull up into the drive thru, 6:30am. *** Barista: "How are you doing today?" (taco bell does this all the time) Me: "Can I get 2 grande tai chi." Barista: "Okay, I got two grande tai chi." "But... how are you doing today?" Me: *dropped jaw* thinking.. oh someone cares. Ok, a little hallmarky. The point is they want to take the time, in between rushing to fix your perfect cup/food of whatever, to get to know their customer. Believe me they do rush because there is never a long line here. This morning was a moment of needing a simple pick-me-up. I was in stitches even before I got up to the window. Roomie in tow pushed me back and told the barista that they need to stop being so good because I am addicted to their great service. This Starbucks morning crew is like a great big hug on the way out the door. read more

This place is always busy, but the staff is amazing! Always ready to help you to get exactly what you want! read more

This location gets busy due to its proximity to a lot of businesses near them, but they still do a good job at handling the big crowds. The reason I love going to this location is the people that work here are the most customer-centric employees: very personable and friendly. To me, that's what separates this location from the others around (closest one is off 119th and Blackbob, in the Target). I suggest doing a mobile order if you go between 7:45-8:30 a.m. read more

For some reason I thought drive through would be fast, I should have known when I didn't move after 5 minutes. 20 minutes it took to get my coffee and that was with 6 cars in front when I pulled in. This has got to be the slowest Starbucks drive through ever. No excuse and the reason given was a shift change. Really? Seems like even in a shift change the system shouldn't break down. Avoid this place if you are in a hurry in the morning because speed and efficiency is not a strong point. There are better Starbucks out there which can move through a line; this isn't one of them. read more

The lady that takes your order thru drive thru always had a voice after u order like its a hassle . I'm ordering a tall extra hot dkinny Carmel brûlée but she acts like I'm bothering her I know which one it is too because she always gives me this smirk when I pull up . If u don't like serving coffee quit your job .... The man in the morning that works the drive thru is so sweet and kinda makes up for Groucho read more

Starbucks - Coffee & Tea Near Me - Olathe, Kansas

So sweet here. I got a bad coffee at another location so stopped last minute to get a new one and they were so nice and apologized when it wasn't even their location. Clean and fully stocked too. read more

Not a huge fan of this location because I use the mobile app. They don't have a designated space for the mobile orders, so I have to wait in line in order to get m mobile order, which other locations you can be in and out without having to wait in line. It sort of defeats the purpose of the app. read more

This is the Starbucks I usually stop at on the way into work. If I walk in they know my order without even asking if it is one of the regular baristas. "Hi Kim, would you like the usual?" Is my normal greeting. I love the fact that they know regulars here. If it is cold or raining or what ever I go through the drive thru and whomever is working that day has always been nice to me and rechecks my order before giving me my total. They are fast and efficient and I have never had a problem at this location. Sometimes me or one of my office co-workers will run here for an afternoon treat for the office and we cups are always marked so we know which one belongs to which person. This is one of my favorite Starbucks. read more

So it's been since 2009 since I have yelped this place and I must say they have improved over the years. New furniture with 3 high tops near the windows and a new little lounge area with modern chairs. The place has always taken care of me. One time I was in the drive thru and the vehicle in front had a large order. I didn't concern myself with the time it took to get to my order as I didn't think it had taken that long. However, when I got to the window they gave me my drink for free due to the wait. Now that's service! Great job guys and thanks! read more

Nice little Starbucks off of Renner and 119th. The have outdoor seating and a drive-thru! The staff was incredibly friendly and efficient. Great for a pick me up! read more

Starbucks - Drive-thru. - Coffee & Tea Near Me - Olathe, Kansas

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Pretty standard as far as Starbucks go. Nothing over-the-top or special about this location. It's near my office so it's my go-to coffee location. However, it is probably the worst parking lot/drive-thru design I've ever experienced. In the morning, when there are ten people in the drive-thru, it's literally impossible to get in or out of the parking lot, as the line cuts off the entrance and exit. It does not make for a very enjoyable experience and just adds to my morning stress. read more

Kind employees and they did a nice job on my drink order. I gave 4 stars because Starbucks in general isn't my favorite when it comes to the coffee but this location was an easy stop on a work road trip early in the morning. I was very pleased with this locations costumer service and kindness (especially at 5:30am). read more

I've never been a Starbucks kind of person as I don't drink coffee, but this place is pretty good. My husband recently turned me on to this place for their breakfast items. The food is delicious as I'm sure their drinks are too. The staff are always very friendly, the location is clean, and it's conveniently located. With that said, it's a popular place so if you go in the mornings, allow yourself plenty of extra time to wait. I'm giving them 4 stars instead of 5 simply because the configuration of the parking lot and drive thru are somewhat of a nightmare when it comes to the morning rush. It's almost like solving a Rubix cube when it comes to accommodating all the cars in the drive thru. Most of the time, the line extends all the way to the back of the parking lot. I don't want to leave on a negative note so, by all means, go here. The product that you go for is still freakin' awesome. read more

The BEST and only Starbucks I'll go to in the area. I've been going to it for years and actually pass two others on the way to it. Friendliest staff, best tasting drinks, and food. Seriously, above the rest. It's great! Give it a try. read more