What a lovely way to start the morning! Staff at this location are always super friendly and the drinks always hit! read more

Starbucks - Coffee & Tea Near Me - North Hollywood, California

Terrible service. I asked to use the restroom and they said it was closed. I was going to buy something and they still wouldn't let me use the restroom. Saying they close it hour before the store closes. read more

The team that was working yesterday (tuesday, 3/17) night shift - SUPERB. Amazing service. 11/10!! Customer service can be hard to come by, especially at a Starbucks drive thru. The two girls working that night were absolutely amazing. Props to them for holding it down! read more

Worst coffee and service, just black water not americano, coffe filled till the edge and poring out read more

Starbucks - Worst service - Coffee & Tea Near Me - North Hollywood, California

Whoever was working there today at lunch needs to be fired. All my drinks tasted terrible. I feel sick from the grilled cheese I got as well. Terrible experience at this location most of the time which is why I go elsewhere and I guess I'm goin to have to start doing that again. read more

This is the worst location I've ever been to. The drink was not the way other Starbucks make it, and the girl with the piercings and the dyed hair was extremely rude. I could even hear her yelling at other employees. Complete mess read more

I always have issues with this location. Once I mobile ordered and it took about 20-25 min to get my order. My my drinks always seemed rushed. I ordered a venti Cinnamon Dolce Latte this morning, light foam, light whipped cream, almond milk, extra hot and what I received was no foam no whipped cream, room temp and about 3/4 of the cup filled. And what looked like an attempt to a happy face but it was pretty sad to look at. read more

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Earlier I had spoken to Krystal, and I let her know that my order was wrong, without any hesitation, she was more than happy to offer a remake! I was so thankful, to her and the rest of the team! Thank you for going out of your way! read more

I come here all the time and the team is ALWAYS super friendly. I'm sure it can be stressful at times but they never let it show. Thank you all! The drive thru line can get long depending on the time of day but it moves fast. There is also a walk up counter if ya want to order ahead and pick up instead of waiting in the drive line. This one doesn't have any indoor seating but there are some tables outside. There's another Starbucks up the street on Magnolia & Lankershim with no drive thru, horrible parking, and is always so crowded - gives me major anxiety haha. Highly recommend going to this location instead. read more

Starbucks - Matcha Latte for St Patty's! - Coffee & Tea Near Me - North Hollywood, California

I wouldn't even give them 1 star. This Starbucks has terrible service I don't even think terrible is the proper word for how awful they treat you!! I get a matcha here fairly regularly (used to) and I went in today without a wallet. I asked for just a cup of ice water so that I could stay hydrated and they are abysmal. Each person and the "manager" stated we will not give you ice or water unless you buy something. I explained to them I didn't bring my wallet this time but I come here all the time and just am requesting water literal tap water that cost you close to nothing. They REFUSED me and left me dry and thirsty. The WORST I advised I would no longer be going to this Starbucks and they just didn't care. They care more about themselves than the customer it's very clear. H20 has a hefty price tag read more

Sarah with the cute earrings & glasses was so friendly & got our drinks out quickly in the morning rush. Her warm energy gave me a great start to the day, thanks darlin! read more

Have been coming to this location since it opened. Always had a love/hate relationship with this store. Recently, i've been coming in nearly daily to pick up my mobile order. The barista who's usually always at the window, Karina, is so accommodating and kind. I love how attentive she is to the window and making sure the customers are helped and given their drinks as soon as we arrive. I have visited a couple Starbucks locations where there's evidently customers waiting for their drinks at pick up station yet are waiting to be assisted. Im sure the time i come in is always their rush hour because it's the time when everyone's on their way to work and school. As a health care worker, i rely on my coffees to keep me up and energized throughout the day. The best thing about this location now is that my drinks have consistently been tasting yummy. Not sure if there's a new management here now but during the beginning of this year, i recall ultimately giving up on visiting this location due to the lack of flavor and constant issues i've had with this store. But i could definitely say the games been changed and it's doing better than ever. Thank you Karina, and the rest of the baristas at La Maida for consistently satisfying my experience here. As a reoccurring customer for years, i give my respects out to the baristas especially during this time of year with the holiday drinks and all. I know it can get pretty busy and hectic but i wanna show my appreciation toward all the Starbucks partners for holding it down and satisfying customer experience. read more

I got some coffee for my friend with 5 sugars made it to a latte cappuccino. Got some vanilla scones and also passion cove.

It's a very funny thing. Starbucks came along. They were very nice decent service but now the service is disrespectful, arrogant and incompetent. They're all in their little worlds having private conversations making customers wait because they really don't care. This is ridiculous and the lack of cleanliness from employees handling money and food service is terrible. They should be reported to the health department. read more

The small petite Pacific Islander looking girl comes off as energetic and nice but is really just impatient and passive aggressive. She's moving to quick and made a mistake on my order and then when I try and correct it her patience is so thin she can't even listen to me get out the right order. Slow down mama read more

Rude employees. Not a good way to start your day. i mistakenly went into the drive thru line at the wrong entrance (there is NO SIGNAGE) and they REFUSED to take my order. read more

The best Starbucks I've been to The morning crew is always nice and I've never had an issue with my drinks Drive thru is always quick never had to wait long read more

I can count on this drive thru Starbucks to be quick, friendly, and efficient. When I pull up and see a long, long line, it doesn't faze me because I know that line will move fast! I never get home and find that my coffee is less than a third filled like other places around here. I don't know how they do it, but they top it off every time. read more

Love this Starbucks! They are super quick and make great drinks. Every time I go to the one down the street I am disappointed I didn't come here. There is a blonde worker who is especially so kind! read more

This was a horrible experience you guys literally just put milk in my coffee it didn't taste like coffee just milk and cream

The drink was ok ! The girl upfront refused to let me use the bathroom it literally was an emergency she still said no because of a homeless person has supposedly showers in there like girl common you see me here shitting myself like no she was rude read more

Worst Starbucks location. I ordered a grande brown sugar oat milk shaken espresso. Noticed the barista made it incorrectly & I had politely asked for a remake. Maggie their supposed manager comes to the window with attitude & goes on a back & forth fight about why my drink doesn't need to be remade. She then takes a tea shaker, pours the drink & shakes it angrily in my face. I still refuse to take the drink & ask for a remake as well another manager. She states there isn't another else & has a barista "remake my drink". As my remake is happened I notice the barista shaking the espresso until it turns into nothing but foam. Hands the drink to me & when I asked why she shook it for some long she states "to make sure you get that extra foam". I drive away pick up my drink & notice immediately cinnamon was added in (see attached picture) . A common allergen product.. I drive back up, walk up to the window, & ask for a refund. Their barista initially questions why I would order cinnamon in my drink if I didn't want it, I tell them I didn't ask for cinnamon to be added in I would just like a refund for the terrible experience. Another barista states Starbucks no longer does refunds only remakes. This is where my patients is lost. I tell them I will be contacting corporate for adding in an allergen product to my drink & for having rude employees as well as Maggie being a manager how ill her customer service is. I notice another woman walking to the window who proceeded to take her name tag off before speaking with me. She tells me the beverage does in fact come with cinnamon topping & if I order the drink often I should know. I repeatedly tell her to refund me but she refuses only wanting to "educate me" on the beverage. I tell her to give me my refund so we never have to see each other again & she ask if I am "mentally okay". I begin to call corporate & she then issues my refund (remember earlier I was told Starbucks doesn't do refunds). Ask she's refunding my order she ask if I will be throwing away my drink or do I need her to throw it away for me. I ignore this. Once the refund is done she hands me back my card only, I ask for my receipt & she states "I can't give you your receipt due to covid". I remind her that she had just throw away my coffee that had already been touch with my lips on the lid. She then rolls her eyes, tosses the receipt & says "fine if it matters that much to you". By far the worst experience I've ever had at a Starbucks. Coming from an old Starbucks barista I understand remakes are annoying but if a customer clearly sees their drink was made incorrectly... just do the remake.. & also a revenge on the customer should never happen let alone involve an ingredient that is harmful if one has allergies to it. read more

Starbucks - Coffee & Tea Near Me - North Hollywood, California

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My go-to Starbucks- everyone is so nice here and my drinks always come out amazing!! No complaints! No inside seating- it is just a drive thru and walk up window, but amazing none the less! The drive-thru line may see long sometimes but they are speedy !! read more

The service is subpar. I paid additional for almond milk and foam and got Luke warm almost cold coffee and no foam. Not happy. Long lines and constantly ci fusing orders. read more

The server doesn't pay attention when taking your order, doesn't let you check-in for points nor offers ticket for the purchase

Another Starbucks has popped up in this square mile of NoHo. I'm a fan of Starbucks especially when there are drive-thru locations. I just find it remarkable that there are literally 3 all within .8 of a mile of each other. Camarillo and Tujunga is usually a pain to get in and out of for drive thru, and Lankershim and Magnolia doesn't have much parking. Soooo here we have another option. Drive thru is easy to navigate and service today was great with a smile. Orders came up quickly and I was on my way with out any fuss. I noticed the location. formerly the KFC, has plenty of outdoor seating in front and in back. About a dozen parking spaces if you are hanging out there and a walk up window for to go orders. read more

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I come here after my training at the near park on Lankershim. All baristas are always friendly and I feel welcomed when I order and grab my drink thru the drivethru. Thank you to all the great workers there. I will see you all soon!! read more

I have a habit of placing my mobile order later than I should. The app always says my order will be ready in ten minutes (which I'd gladly wait), but the team here is always so nice and quick. They've never made me feel bad about placing my order a few minutes before walking up. To the crew working 8am M-F; thank you! It's early, it's busy, and you handle everything in the best contagious mood. You all rock! read more

I arrived to this Starbucks location after driving all the way down and they turned out to be closed way before they should've and refused to give service and pretended like they couldn't see me by the window. As I drive out she looked at me like as if she just noticed me and I can sense she laughed. I'm just a person coming in for coffee as I had a tough day and still have a long night and needed coffee in my system. It gave me a very bad feeling how someone could be so cold but that's life and it is what it is. But it did really make me feel bad. I would've given 0 star if I could've. read more

They serve their drinks and food quickly, good service and so far the stuff seems always happy and the place is clean good environment. read more

Starbucks - Drive thru - Coffee & Tea Near Me - North Hollywood, California

Yo this Starbucks saved my life today. I had 11 coffee orders for 11 different bosses (lol) and they were super patient, kind and made them so fast. I held up the drive thru for a moment and now know to just head inside for large group orders at this location. That seems obvious but I was panicking and in an urgent rush (for these 11 stupid people lol) so they were considerate enough to politely inform me. Thank you so much to the people who work here y'all really helped make my day easier at work! read more

Starbucks - thank you! - Coffee & Tea Near Me - North Hollywood, California

This place is more than just my local coffee stop in the morning. They are my emotional support system, my happiness consultants, and some of the overall most genuine people I've met in my life. This morning, I was lamenting about my recent heartbreak, and when I received my coffee, they wrote "you are amazing and appreciated" on the cup. I get it - I shouldn't be dumping out my problems to employees who deal with hundreds of customers a day. But these particular people have in a weird way, become my family. Not only do they want to give me coffee in the speediest manner possible, but they also want me to smile. I don't know how I would have made it through 2020 without these wonderful people. BEST. STARBUCKS. EVER!!! read more

Starbucks - Coffee & Tea Near Me - North Hollywood, California

This has got to be the slowest Starbucks ever. It took forever to get my Frap at the walk up window. Cars on drive thru were buzzing in and out. My drink didn't even have chocolate syrup. I had to guzzle my drink before taking the bus back to the Red Line. This place is like Fort Knox. They buzz you into the restroom. You almost have to bust down the door for it to open. There was a barista at the back​ door trying to get in for her shift. I hope she wasn't late clocking in. Management needs to fix the problems, or corporate needs to step in. read more

They're always out of Impossible Breakfast Sandwiches and the managers refuse to request a larger quantity each week. Today was the FOURTH TIME in two months I've waited in line only to find they're out again. Nice baristas but stubborn management. Fortunately, there's another Starbucks in Toluca Lake that's never sold out of the impossible breakfast sandwiches. Will start going there instead. read more

One star because received bad customer service Batista ANI treated me different because than other customer I am Hispanic she was very nice to Customer in front And also after also made me wait more than usual customers that arrived after me received their drinks before me have On top of it she gave me the wrong drink I asked for a expresó Frappuccino blended She's young and disrespectful, needs training read more

Starbucks - My drink - Coffee & Tea Near Me - North Hollywood, California

I was so disappointed to find how much ice was put into my iced coffee drink. Definitely not worth my money spent today. I couldn't indulge my morning fix at all after all that ice became visible as I sipped. I probably got 1 percent of my moneys worth because it was iced down! I never noticed this issue before or perhaps I never payed attention. read more

Starbucks - More like an iced drink rather than iced coffee - Coffee & Tea Near Me - North Hollywood, California

Favorite Starbucks to go grab something in the morning. Afternoon crew is hit or miss, from my experience mostly miss.

Solid would recommend, great spot. Thank you very much for the good service. Cool location see you soon

This is the THIRD time I order a HOT drink online and I arrive to a COLD drink ready........... my drink isn't even custom it's an apple crisp oatmilk macchiato the standard way it comes. Now I'm late, the food is cold, and the drink is super hot and burned my mouth....... read more

Love how conveniently they are located I'm just a little disappointed because I've gone a few times and the last few times they got my drink wrong. I get charged extra for that I asked for but didn't receive the item I wanted. If I ask for a match with more matcha they didn't do it, the beverage tasted like milk with ice and the smallest amount of matcha. Or ask for dirty chai for example, they missed the shot of espresso... they just need to work on actually giving what the customer ask for and pays for especially since they are a drive thru. read more