Read the negative reviews and was a little afraid to come, but was pleasantly greeted and had a nice experience! Bathroom was clean and well taken care of, as was the rest of the cafe. It wasn't too crowded at 230pm, and well cleaned and inviting. Just had the pike place, and you really can't mess that up. Friend had the brown sugar shaken espresso but he said that wasn't done right (he used to work there). Just sayin'. read more

See all

Great customer service and friendly Baristas super clean too! No wait when you order on the app

Great location! Lots of table space, clean bathrooms, great music. It definitely has a TINY parking lot that's a little hard to navigate, however, lots of people park next door at Pepino's (since they're not open in the morning). When I use the drive thru, it moves quickly! The whole team at this location is great, however, thank you to SOPHIE who this morning greeted me with my "usual" - literally brought it to my table as I was setting up my laptop before I even ordered. So sweet, thoughtful, and renews my faith in wonderful customer service. Made my morning! read more

Starbucks - Cold Brew w/ Sweet Cream on the side :) - Coffee & Tea Near Me - Menomonee Falls, Wisconsin

I ordered a chicken pocket as a mobile order 6 minutes prior to my arrival to this location. Upon coming in, it wasn't ready. I was waiting inside for additional 13 minutes for it. How long should it take to heat up a sandwich? read more

For practical purposes, this is a drive-through only location with difficult access. Extremely small parking lot, with very tight spaces, is always full. The last three times I've tried to visit the store I ended up leaving without a purchase. read more

I agree with some of the posts... location is great. Parking lot small and tricky to get in/out of. Drive through might be your best option. BUT... 1 out of 3 baristas will leave you cringing. 2- were polite, friendly, calm, softer spoken, actively working/busy. I'm sorry to report but the 3rd was loud, complaining over and over and over about customer drink orders. One gentleman came in from the drive thru for his drink. I would not be surprised if he complained. He ended up ordering at the counter - The barista says "yeah, that did not make sense", and all he wanted was a stronger drink! Extra espresso! She was then on her phone in the lobby. Taking a break? But then yelling back at her coworkers still hustling behind the counter and drive thru while there were customers sitting at tables in the lobby - again, complaining about customers! I ordered my drink through the app. Someone else came in and must have ordered the same. She told them, "take that one, it's just a mobile order, they haven't picked up yet, so they can wait for us to make another one." Um... EVERY Starbucks I go to across the state, in any other state when I travel for work, in every airport... calls out your name when a drink is ready. Whether you order at the counter or if it's a mobile order. Not here. I rechecked my app and noticed the alert it was ready. No drink. I stood at the counter, no acknowledgement. One of the kind two did step away briefly at one point mid drink to ask what I was waiting for. When I responded mobile order, the not so great barista got to make my drink. I ordered the new Horchata Oatmilk Shaken Espresso. I have enjoyed it at many other locations. Just enough sweetness, but not too much where you can still enjoy the espresso. Yesterday, mine was so sweet I swear it was a double serving of syrup! So, disappointed in the service (not typical for Starbucks) and the drink. It's a standard drink, no substitutions, it shouldn't taste different. read more

New drip machines are not great! Pour over is still delicious!!! People seem really nice!

I love the option of mobile order, this is a great way for me to get my coffee and go. I ordered a mobile order and I was not a fan of the system this location uses. Most locations call out the names or have the orders in a designated area for pick up. I along with three other people waited for our coffees and after no acknowledgement for about 15 minutes our beverages were behind the counter the entire time. Thank goodness for the young lady that took the time to acknowledge us and get our drinks. To the barista when questioned about it made who us feel like we should've requested our order, you lacked hospitality, do better. read more

Love this location. Have been a regular for many years. Eric is great! Request - please put some napkins out for customers. Ever since the condiments stand was taken away there are no napkins out. Placing a napkin container on top of the bakery counter would be peachy keeno! :-) Sandy read more

I went to Starbucks on Appleton Ave in Menomonee falls wi today. Horrible services. Twice they messed up my dragon venti drink with vanilla cold foam. Wasn't made right the first time. The second time it looked right but didn't taste right not very happy. read more

Starbucks - a hand holding a plastic cup - Coffee & Tea Near Me - Menomonee Falls, Wisconsin

Most people leave negative reviews, but I'm here to do the opposite. Stopped in today to visit with family, everyone in the store was working hard, our drinks were fantastic, and the atmosphere was friendly! The employees even came together to keep the morning flow moving all while helping someone in the drive through when they ran out of gas. Great job! read more

Just order my drink there and I asked light caramel and they gave me a lot. Was going ask them to redo but there where cars behind me and I don't want to hold up the line. read more

Starbucks - a hand holding a cup of iced coffee - Coffee & Tea Near Me - Menomonee Falls, Wisconsin

See all

The cashier named Sam Ginkel has to be the rudest person. He didn't even acknowledge me in line and also looked at me as if he didn't know how to make an iced coffee. Don't go here. All he and the other cashiers did was talk about the customers and not even do their job properly. Ridiculous. read more

My bf and I had stopped by because I wanted a drink. We didn't have breakfast yet and got hungry after seeing the pictures. We started to order and they told us they didn't have a certain sandwich so we decided to order two double bacon sandwiches instead of one. But saw something else and decided to change one of the double bacon sandwich. The one who took our order RUDELY said, "Is this all going to be about food!?" My bf and I looked at each other and was like, "No???" Like who says that!? When we pulled up for our items, he "tried" to be nice. But you can see it in his face. It was a young white boy. And wished I would have gotten his name. Horrible service. read more

every time I go I'm am greeted we smiles and waves. they spoil my dog and everything tastes great. if I dont like something they don't hesitate to remake it for me. The restaurant is clean and pleasant with outlets to charge your electronics while you read work or whatever. read more

Coffee is to be expected. It's good. Speed is OK. My only complaint is that my sandwiches are usually cold.

I have been going to this Starbucks for years now and for the most part, I have always had a pleasant experience. The workers are always very polite and very good at making my drinks. My only issue is how busy it can get during morning rust. I have experienced a line of cars extending outside the Starbucks parking lot itself but for how many cars there were I did make it through the line in a reasonable time. Overall very nice Starbucks but be careful going during morning rust. read more

Has to be the worst Starbucks in the Milwaukee area. They consistently mess up orders and when you call them out about it they are unapologetic about it. Hooray for $5.00 coffee and bad service. read more

Improved. Yes like any Starbucks on occasion you'll wait in a long line; but overall the team works well together, are cheerful and friendly, and i zip in and out using the drive thru read more

Although it's a drive through there's a pleasant little indoor space. There aren't a lot of choices for a sit-down place to get your work done in Meno Falls, this may be your best bet. It takes an almost suicidal approach across suburban SUV and minivan traffic to bicycle into this place, but the set up is sunny and comfortable, the workers are friendly and competent. In the afternoon it's not usually very crowded though the drive through stays busy. read more

This is quite possibly the worst Starbucks I've ever been to! The drive through is always ridiculously slow! The last time I went there were two card ahead of us. No joke it took them 10 minutes for us to get to the front of the line, after having to retell our order 3 times AND they still messed up our drinks! We ordered a venti coffee and a venti iced soy chai latte, we got a grande coffe and a Hot PSL with regular milk! Wtf?!!! If we weren't running so late for work we would have gone inside to reorder. I thought this couldn't so bad all the time so I decided to give them another shot this morning. After waiting in the drive thru, without moving for 4 minutes, I backed up, parked and went in. There were FOUR people working and only 3 customers inside! Two were already seated and only ONE was waiting for her drink. Turns out the couple seated had been waiting for their one drink for 10 minutes!! I ordered my usual. They again screwed up. I got regular milk in my drink. I am lactose intolerance!!!! I didn't realize it was wrong until about 30 minutes after finishing my drink. Thank God I was home!! I will NEVER go to this location again! They definitely need some training on how to prioritize and stay organized! All four of the people working were running around panicked!! This is so unacceptable! The manager definitely needs to train their staff better! read more

Ordered through the Starbucks App a large order to take to work for a breakfast meeting. Got to Starbucks and nothing was prepared or ready!! I ordered 45 minutes before picking up!!! They thought it was a mistake per manager. Also did not have enough food on hand to fulfill order. I provided my phone number while ordering on App but nobody called to verify my order that they had questions about. Cluster f#%* . Never again. I will take my tons of business and money elsewhere. read more

A simple drink is all I order every single day. A tall iced mocha with extra ice. It's mind-boggling to me that daily I basically get a cup of warm milk, espresso and four or five ice cubes. Today the young lady told me she added the ice before she pulled the shots. Well that's not how it's supposed to be made. Because the shots are going to melt the ice. Come on people it's not rocket science. It's a $4 drink, that is not complicated, that should be made to perfection each and every time. Just ridiculous. read more

Erik was so nice! Awesome & rare to have A+ customer service at a chain on a Saturday morning.

I ordered a grande and was only filled half way. Why would I pay for a grande at a tall price? read more

Starbucks - Got my drink and was only half full...hmmm wish I didn't pay for a grande with the amount I would have got in a tall drink.. - Coffee & Tea Near Me - Menomonee Falls, Wisconsin

I have to agree this is the worst starbucks in the area. VERY slow, mess up orders all the freaking time, and are not at cheerful/friendly as the other starbucks out there. Just a note, if you think you are going to save yourself time by going inside think again, I actually think it takes longer because they are serving all the drive through people ahead of you! read more

Worst Starbucks in area. You are much better off driving a few miles west to get your coffee made correctly. Unless warm $5.00 flavored milk is your thing. Then by all means this is your place. Even after repeatedly notifying the manager of the mistakes and receiving a free coffee they managed to screw up the free one too. So my advice would be to either go to hwy Q or 124th and Capitol. read more

I'm honestly amazed at how they are able to employ such perfectly stereotypical baristas here -- hipsters, attractive college girls, and, of course, the pleasant and fashionable gays. Forget the coffee, this starbucks has it all. read more

This is Starbucks in Menomonee Falls is at bad as it gets. Let me by saying the staff is usually flustered and running around like chicken's with their heads cut off. There is no organization here. Waiting time for a drink is unacceptable usually wait time is above 5 minutes. Store is not cleaned at times when I go there for my coffee. When it comes down to it I put the blame on the management. Previous Managers had this Starbucks in tip top shape before this Manager came in. Most of the staff members are friendly however their are a few select servers that need better training with customer service skills. read more

This Starbucks was amazing. My friend and I ordered our drinks and sat down for about 15-20 minutes. When our drinks did not come, a very nice worker came up to us and asked if we were waiting for something-- we told him our order and he then apologized and went to go make it. When he came back, he gave us our drinks along with a $4 gift card for each of us! He said he was sorry for the wait and wished us a wonderful day. Honestly, some of the best service I've gotten, and the drinks were delicious! Would recommend. read more

I think that they have had a change of barristas as the ones there lately have been happy and smiley. Coffee has been fine and consistent as of late. read more

It's like any other Starbucks you go into. The quality is spot on and the service is great. This chain has done it right. Always know what your gunna get read more

this is the best starbucks ever!! i drive 15 mins out of my way to work to stop at this specific store. i usually go through the drive thru and i always get fast and friendly service. the baristas are awesome :) unpopular opinion: i love the parking lot!! read more

Worst Starbucks ever! SO SLOW!!! 9 minutes for a cup of brewed coffee an a Danish!

The drive through line consistently moves at a glacial pace - expect to sit there for at least 10 minutes. My orders have been messed up more times than I can count. If I want Starbucks, I'll just go out of my way to go to the Sussex or Brookfield locations - at least there I know I'll get what I ordered and won't have to wait until the end of time to get it! read more

Good service, friendly staff, and coffee is great (as always).

They're always slow here and I've gotten wrongly made drinks on more than one occasion.

The cute blond guy with the beard was great. I asked for a Carmel frappe with EXTRA Carmel drizzle. So normally they put like one centimeter more but THIS TIME he covered it and it made my day. MONEY WELL SPENT!! read more

Slowest Starbucks ever. Not to mention they have a terrible parking lot. Only come here because it is the closest.