Venti Caramel Macchiato with no caramel. It'd be great if corporate could focus on consistency instead of shareholder profits. Like wtf is this??? read more

Starbucks - Coffee & Tea Near Me - Livermore, California

I normally don't like to complain, but I was disappointed by my experience tonight. We stopped at Starbucks shortly before closing, purchased our drinks, and had an issue with one of the drinks--which was handled kindly and quickly by the gentleman who helped us. The frustrating part was when my child and I asked to use the restroom before leaving. We were told the restrooms were already closed because they were behind, even though the store itself was still open. I explained that we both had a long drive ahead of us and politely asked if we could please use it really quickly, but we were still turned away. I understand employees have a lot to do before closing, but I would have appreciated a little more compassion and consideration, especially toward paying customers who were simply asking to use the restroom before a long drive home. read more

Non caffeinated iced shaken espresso! Or you don't know how to make it. (Whoever the other girl was) Came here after my long shift at work to grab coffee and Kris made sure to be a little smart ass with rolling eyes and smrk on her face when asking for my name. And then all jolly and laughing in the back. Little too fake and trying hard to fit up front when help customers. I come here often but after today, I almost cancelled the order. Choosing which customers you want to interact with! Seems like this job doesn't show interest to you. Check yourself before acting like customer service is blissful, it's not honey! Your smrk towards customers is not worth me coming to this location. Let alone drive thru yelling when ordering. Girls here need more training. Bathroom dirty, urine on the floor, could use some attention, since this location gets a lot of stops near gas station. Gentlemen was trying to use a restroom, someone was in there. The employee was making a big deal about it how long she had to knock and come to register to share with everyone. Even if someone is handicap, you would do the same?? Beyond unprofessional how they act and treat people. I Sure won't come here again like I have, but will share this with your upper management. And file a complaint with corporate. Maybe you could train better. Especially Kris since she makes fun of peoples names clearly. Act like a grown up, not a teenager. Don't you all have camera to see how these people act. read more

Starbucks - Customer service awful - Coffee & Tea Near Me - Livermore, California

Average Starbucks. The service was quick. I placed my order, washed my hands and my coffee was ready. I ordered a grande pistachio latte. Honestly I couldn't tell it was pistachio but it was tasty. I had forgotten to order a pup cup but they got it for me quickly. The store was clean with lots of available tables. I am sure I will grab a coffee here again. read more

Starbucks - Coffee & Tea Near Me - Livermore, California

Came in to ask for a cup of water for my toddler who has been thirsty. They wouldn't give me a cup of water without purchasing a drink....... Wow read more

We came in around 6 AM in the morning and decided to stop by only to wait for " Lauren " to come to the window 15 mins later and decided she finally wanted to work. She was super inappropriate in front of my wife and her behavior was disgusting. absolutely ridiculous service. she forgot to give us straws as well.. if you don't want to be late for work, don't stop by here. read more

Truck driver friendly and parking across the street for 18 wheelers!!!! Easy access to get back on the Altamont!! This Starbucks and employees are amazing! Drinks are always spot on. My coworkers and I are truck drivers and this Starbucks is always there for us even though the pandemic. There's times we roll in 6 sometimes 7 trucks just before closing and they are always ready to help us. The bathrooms are always clean (very important for us girl truck drivers) and the store is beautiful. The employees are always nice.. our drinks are always made perfect. This is definitely a very welcoming place and welcome truck drivers. This is our favorite stop before heading home for the day. Keep up the great work!!! See y'all soon... Misty & Crew Bivio Transport and Logistics read more

Starbucks - Coffee & Tea Near Me - Livermore, California

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Starbucks finally opened up right across the street from my work. This starbucks had a wide variety of some limited edition tumblers, which I love. They also have a lot of available products for purchase. The inside of the store is very clean and wide. The staff was very welcoming despite the fact that we took forever ordering. Bathrooms are clean. Overall, this Starbucks is very neat and nice, with glass windows to welcome the sun. Masks are still required, no more social distancing inside and outside of the store, bathrooms available, dine-in is open, outdoor seating also available, and drive thru accessible. read more

Rude employees. Got my order wrong and kept saying it's right. I asked if they could please fix it but she said no.

This started as a doordash order . I was excited Starbucks yearly red cup day was today! . I doordashed my order and it was delicious and delivered on time. However, I was missing my red starbucks cup and figured maybe they were out or I would have to take a little trip to my nearest starbucks which either it was fine. I called the location where my doordasher picked up my order and the manager of this location picked up. I want to give him this one star! He was really nice during my inquiry about if my doordash came with my cup and etc. He went above and beyond for me and apologized said they were super busy (which im sure! All the holiday fav's are back on the menu) and found a few and put one away in the back office for me. So I decided to go in to get my cup since I was in the area and I live rather close to this location . I have never been inside this store but when I doordash it typically comes from here , so I was familiar with the store. I went in and it's gorgeous inside! Clean , and the ambiance was nice. However, I went in and typically I get a welcome to SB even its a quick greeting ! Which I dont mind the staff was really busy I got no greeting/acknowledgment whatsoever. I stood over in the pick up area because I didnt want to bother the baristas they were busy . I did notice one staff member behind the counter so I figured I would go towards her she looked free and I went to the cash register where she walked to. She didnt greet me at all So I said Hi! I spoke to the manager this morning and he told me to stop by whenever to get my red cup , he put one in an office for me ..she looked at me like I was crazy and like I sounded crazy and looked over at her manager which I did not see over at one of the tables . The staff member leaned over and confirmed the info and he said yea! Looked over and saw me and Greeted me even remembered my name! Which says a lot . He made my morning and because of him my very first time inside , he made it a bit better. I will not be back inside though, as I felt invisible and the staff was VERY RUDE. I will stick to my two FAV locations .S/o to the manager for being nice and accommodating read more

Starbucks - My Red cup - Coffee & Tea Near Me - Livermore, California

Favorite starbucks drive thru BY FAR. Always out of there within 5 minutes or less! other starbucks drive thru are never as fast as southfront! read more

Omg sooooo funny!!!!! So we just left the drive thru and I had to Yelp. The speaker doesn't work that great I guess cause the wind, whatever. But when ordering the drinks the person taking the order would say, did u say _____? And we were like yeah. She then says, yes please? So we go to pay and then she says, would you like straws? Yeah. She then says, yes please? Like we're children Omg my bf is like wtf.. I think it's funny af. Good coffee tho, and thanks for the laugh read more

All I ordered was a bagel and a grande hot coffee. After a couple minutes i got my the bagel, but ended up waiting another 10 minutes while other people who had placed orders after me received their drinks before I did. After standing around for what seemed like ages, finally the batista that took my order asked me "what are you waiting on?" and I had to remind her. Then she made it in like 10 seconds. Ridiculous. read more

Rude drive thru employee. Rude when she took my order. Rude when I pulled up to the window to pay. Never said thank you. Handed my drinks then just turned around giving a cold shoulder. It's not difficult to be pleasant for a 2 min. interaction. read more

After repeating my order 3 times it still wasn't correct and then after getting my order the lady at the window barely took my money never asked me any questions just gave me back my change like I just needed to leave and I asked her if she liked her job and she said she smiled at me was like oh yeah and then I basically looked at her and she basically stopped smiling after that it was like a joke or something for her to say that I guess she didn't seem very happy and I said that's why you're rude and she slammed the door in the window in my face so I'm letting you all know that if you go to the Starbucks you will be treated like s*** read more

Starbucks is very convenient while traveling out of Livermore. It's the last exit on the right side of the freeway before you go up the Altamonte. Friendly customer service. Adorable flower arrangements on the table. The reason I gave this review three stars was for the customer service and the flowers on the table. Bautista made my mocha wrong and gave me a hot chocolate instead. When we asked for them to remake it, he acted as if was our fault for the mistake. He re-made the mocha but added chocolate syrup. We didn't ask for it. We had to settle for the drink, we didn't want any issues with having it remade. Can I ask for the tip back that I gave before the coffee was made? read more

Starbucks - Cafe mocha with light whip. - Coffee & Tea Near Me - Livermore, California

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Perfect location for work commuters! This is my go to, was hesitant to leave a review because I know once others find out the lines gonna be hellla long read more

Starbucks - Feta spinach wrap - Coffee & Tea Near Me - Livermore, California

This was my first time coming to the new Starbucks and I'm definitely coming here again! Tori was very nice and friendly! She is an amazing Barista! read more

They are very friendly here, but they consistently don't fill my venti drink to the top and today was the worst yet. Perhaps better training is needed? I feel like I'm being massively shorted for how much I'm paying. I could have bought a tall or grande if I wanted this amount of coffee. Everything else here is fine, just need to fix this. read more

Starbucks - Coffee & Tea Near Me - Livermore, California

The staff is so friendly, I always look forward to coming in and being greeted by everyone! On top of that, they always make my drinks/food With LOVE. My favorite Starbucks location ! read more

I love this particular Starbucks, literally every time I come here, the staff are SO nice, so friendly and so patient with everyone. They get out food and drinks amazing fast, and I've never once had a bad experience at this Starbucks ever. read more

i am very floored by my experiences with this starbucks i go just about everyday and it seems as the days r longer the wait is too i wait in line for around 10-15 minutes when only 1 other individual is waiting and half the time my order is wrong i am utterly disappointed read more

Just stopped by for a quick coffee and iced matcha. We were helped by Alex. She was so awesome and helpful. Thank you for the great service Alex. read more

Ordered a double smoked bacon breakfast sandwich. Lovely girl named Hannah took my order while giving me tons of amazing random Snapple facts which I enjoyed to start off my day. She even took the extra step to ensure my bacon was EXTRA crispy as I requested. Best employee at the location by a LONGSHOT. Would def come back here! read more

Our go-to Starbucks ever since they opened. James is an amazing and hardworking manager. We see him hustling a lot during the morning rush - it's refreshing to see a manager helping out on the floor. The rest of the staff is kind and always put a smile on our face. Oh and drinks & food is consistently good. :) read more

Every time I come by this place I ordered the same thing and every time they tell me they are out of dragon fruit and chocolate chip cookies. Why in the hell do they still have it on the menu if they're always out? This is ridiculous they need to stop blaming Southwest traders who is their distribution center and just take the shit off the menu read more

2/6/22 ordered mobile order and picked up our order through drive thru and this short red head lady was rude when telling us we have to let them know we have to pick up our order. It's our first time to go drive thru to pick up our order so we didn't know. I didn't appreciate her tone and she's rude! It was just 4:30am to be sarcastic like that. I worked in a hospital and i don't have to deal with the sarcasm before heading to work. Wouldn't recommend this place if she's there! Very rude! There's a way to say it nicely. Her face and tone says it all!!!! read more

The best Starbucks location I've ever been to! Always make my drink correctly. Everyone who works here is friendly without making it feel like you need to converse, especially the store manager. It's such a great and welcoming environment. They always brighten my morning! read more

Best Starbucks hands down. Drive thru moves super quick. Always make my drink properly. Plus they actually give light ice when asked.

Terrible coffee. Paid $5 for a cup of milk that should have had 5 pumps of chocolate like a normal mocha should. Don't waste your time or money. read more

I always order the Caramel Macchiato and it's always weak tasting than other Starbucks store.

So far this has been one of the few Starbucks that has made a winning streak making great drinks. Many busier places such as the one in Fallon, Vasco, and First street always makes some kind of mistake in the past. read more

Very fast service, I was greeted right as I walked in. The store is very nice, spacious, and clean. Kiley was very delightful. I didn't know what to get so she helped me pick out a drink and now it's my new go to drink! My new favorite Starbucks! read more