This was a hopping place mid morning on a Thursday. Passing through and was in need of a caffeine pick me up. Staff were very friendly. Bathrooms were clean and fully stocked. Wait wasn't too bad for the amount of people through the drive thru and inside. Multiple seating options inside. Cheerful Christmas music playing in the background. read more

Starbucks - Brown Sugar Oatmilk Cortado and Sausage, Cheddar & Egg Sandwich - Coffee & Tea Near Me - Hoover, Alabama

What can I say about this Starbucks? It's close to home, and the service is consistently great. A special shoutout to Amanda in the early mornings--she always has a sunny disposition and starts the day off right. It's little things like that that keep me coming back! read more

Starbucks - Coffee & Tea Near Me - Hoover, Alabama

I always have a great experience at this Starbucks location! They are quick even when the line is long and my order is always correct.

Food and coffee were great. Person who took my order needs to start dialog with something more than " what would you like". , how about a hello or good morning , a smile.... something. order was around 7:15 am, if this person can't be friendly in the morning maybe they need a job where they don't face customers read more

Piper Phillips is the best barista I have ever encountered at a Starbucks establishment. She took my order and recommended me exactly what I needed and made it herself. She was so kind throughout the entire interaction. I will be coming back just to see her as much as I can! read more

This location is awesome! The employees do everything right. Our cashier was very friendly and talked to my boyfriend and me for a while. She personally brought me my bagel. The drinks were very fast to come out, although the store and driver through were pretty dead at 7:30 on a cold Saturday morning. We were happy eating and we even got a gift card at the end to gift my sister. Absolutely wonderful customer service. read more

Starbucks - Peppermint mocha latte, avocado bagel - Coffee & Tea Near Me - Hoover, Alabama

skylar is my favorite! his smile & he is funny. a great addition to a hot coffee. everyone at this place is sweet & goes out of their way to help. read more

Although it's pretty quick service I find their coffee not very strong. There's too much to choose from! I'd rather go local. I like the vibe much better at Panera across the street in Lee Branch. The team is friendlier and you can get a subscription. Of course the coffee is not comparable but the vibe to me is very important. read more

Starbucks - The new interior - Coffee & Tea Near Me - Hoover, Alabama

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Amanda is awesome! Very friendly. Christy is always very rude. She acts like it's a chore to fill your coffee order read more

I've come by this Starbucks several times over the past few months. My order has always been correct, both food and drink, and the employees have always been friendly. There is much more space inside of it that what it looks like from the outside, which is helpful when you are wanting to work or study here. There are also plenty of plugs to keep your devices charged, and they have free wi-fi, which is very helpful as well. There isn't much parking, and you can only get to it from one way on 280, otherwise you have to make a u-turn, which is never fun. It is also easily missed if you aren't watching for it. read more

They somehow always mess up my drink - No matter how many times I call and beg to ensure they get it right they ALWAYS mess it up. I always get a half melted drink with none of the add ons I PAID for. If I try to call them back It takes upwards of 30m just to get someone on the phone - Today was the breaking point for me when I spent 15$ on a white mocha just for it to come as a basic white mocha with a strange thick white sludge on the bottom instead of the caramel drizzle I paid EXTRA for. With wierd speckles in it. I tried to call to figure out what's going on since I have allergies and need to know what's in my drink, 45m of calling and being blatantly ignored. Do not waste your time here. They don't want your service and they do NOT care about your time or money. read more

Best Starbucks I've ever been to hands down. We just came in with a 10+ drink order and they had most of the drinks ready before we even finished checking out. Every employee was extremely kind and hardworking and made sure we were in and out of there quickly! 10/10 recommend read more

Starbucks - Coffee & Tea Near Me - Hoover, Alabama

Really good definitely recommend. Grilled cheese tastes better then most places focused on food. Coffee is good 90% of the time (depending on whether it's busy and they rush, not to discredit their amazing service). A relative of mine's order is longer then the Declaration of Independence but they somehow get it right most of the time. People are super nice and not just fast food worker's that can't physically care about anything. Definitely better then Zaxby's in Orlando Florida. read more

30 minute drive thru, and was given the wrong order. I assume they were short staffed, but they had 6 people working when I got to the window. read more

Who doesn't love Starbucks? This one is very much like all the other ones. Fast, efficient, accurate, consistent, convenient and friendly. It's just next to where I live and it's a no brainer to hit the drive through and get all the espresso you need to wake up and get your day started. If the caffeine isn't enough, of course they have all the pastries, cake pops and breakfast sandwiches you need. Nice crew, clean store, and very easy to get in and out of. Love it. read more

Starbucks - Quad venti iced caramel macchiato. Like gasoline for the person who woke up earlier than they wanted to. - Coffee & Tea Near Me - Hoover, Alabama

I like the egg bites and hot chocolate that they have. Also always get order correct but for online orders I wish you could put a time frame when to pickup order. So other than that a four star. read more

This Starbucks service is mediocre at best. Had to repeat my order 3 times and they still got it wrong. They were out of cheese and fruit protein boxes. Didn't heat my pumpkin loaf. We're garbled on the drive thru speaker (so I must hard to understand on their end. I'm from OT , just used to better service and preparation. My oatmeal was watery and gross. My chai tea was cold. This Starbucks fails on all levels. EDIT- our 9 pump chai tea lattes. 1) was correct the other not. GOD this was a terrible experience. First world problems. read more

I ordered a nitro cold brew (I think that's what it's called) and they were having problems with the machine and she asked me if I could wait a moment. I said of course. I'm She made nice small talk with me while I waited. Well the machine was still not working and she apologized so much and in a very genuine way. She offered me a regular brew with a larger size and me money back but I said I'm fine with just the regular of a larger size. She didn't hesitate and got it for me quickly. I don't know her name and I feel bad I didn't catch it, but she has short hair and she's thin. I've worked in retail and customer service for about five years and I really mean it when I say she was trained right and she is amazing. read more

So hungry this morning! STARBUCKS to the rescue! SMOKED BUTTERSCOTCH LATTE and SAUSAGE EGG BREAKFAST SANDWICH hit the spot! The latte's flavor is so delicious and the breakfast sandwich was piping hot but very soft and scrumptious. These two will fuel my morning. Give it a try. read more

I came here almost every morning before class. This is by far my favorite Starbucks. The only problem I have is that I can't have it 24/7. The workers are super chill and I absolutely adore Amanda. She is there so often and I live for her. I also think the drinks are amazing and in point. Since it is Christmas time I always stay seasonal and the peppermint mocha BLEW ME AWAY. Holy cow. Talk about a great drink read more

Seems to take a while to get a drink made. Maybe the drive thru has the priority. It was freezing cold from the A/C and the kind of (annoying) music they play - pushes me out the door to get away from it. read more

I love this Starbucks location. The location is so easy and convenient to swing in and out of. They've always gotten my drink correct. Also, it's a great space to work. There's even a big table by the front door if you have a large group. The drive thru is always so fast even when the line is forever long. read more

This is my go-to place. Every. Single. Day. Most days they are super fast, but when they aren't, it's ok. Everyone complaining needs to chill and drink an iced coffee. They are only human and will mess up sometimes. It's just coffee yall. Amanda is our favorite, but honestly, everyone is super sweet! My only con is that they are getting rid of straws, but at least it's for a good cause. They'll still give you one if you ask for it though... read more

NOT A GOOD experience! One day after Christmas and they're "out of seasonal drinks" ... Already? However they have their signs up for that yummy Caramel Brulee Latte - and this is where the rub begins: This is the third or fourth time I have ventured into the "sure, I'd LOVE to pay $4 for a cup of coffee" zone and dropped in on this particular Starbucks in the last month or so. Every time I have had an issue! At first I was in the drive thru when I asked for a house roast with cream. Pretty simple order. They handed me my cup, no eye contact, no "thank you" - just took my Starbucks card, while they were taking other orders, swiped, handed me my coffee and down the road I went. One sip, and SPEWWWW! I can't drink coffee without cream. It was black. The next couple of times it was that they didn't have the seasonal mixes for the coffees - Now, $%^&*( (insert your favorite expletive here)! It's Christmas, my only time to splurge on that 800 calorie drink and I wanted my Brulee Latte. To no avail. None. Zip. Nada. How's that for dampening your Christmas spirit? read more

Haven't been to this location in a while, but it's always been my favorite. They don't move as fast as the other locations, but my order is usually pretty accurate. I ordered a grande serious strawberry frappe with nonfat milk, but forgot to mention that I did not want whip. Thankfully the young lady at the drive through thought to ask.!! I was actually surprised because no one ever does, but it makes perfect sense. It totally made my day...its the little things. I definitely recommend this location! Where it sits is kind of hidden, but it's worth checking out. All Starbucks are not created equal and this one makes some of the best drinks. read more

WORST customer service I have ever received!!! One of my venti drinks was wrong and she didn't offer to fix and second drink was supposed to say congrats Mae Mae as ordered for graduation and they DID NOT write on the cup. The third drink was actually correct. If I didn't have my sleeping baby in the backseat and wasn't headed to an appointment I WOULD NOT have left with these drinks. What a waste of $14. I am SO disappointed. read more

Drive thru service was incredibly slow and then when I told them they got my drink wrong, they argued with me even though the sticker said something different from what I ordered. The pinneapple matvha drink is in fact not a matcha latte, one big difference being that one is made with coconut milk and the other defaults with 2%. read more

Best Starbucks Morning Crew! Does not matter how long the line is, as they are always quick, courteous and happy. read more

Amiable service with a good variety of coffee drinks. Today I enjoyed a vanilla bean latte, not to sweet but definitely enough caffeine to perk me up. read more

This is the best Starbucks I have ever been to. The drive though is especially exceptional. The employees are consistently friendly and the order is always accurate. read more

Came in picked up my mobile order. Should have been a simple venti latte with caramel drizzle- got the most sugary grande latte with what taste like several pumps of vanilla syrup- had to throw it away. Mobile order so couldnt get it fixed- so another $6 and separate coffee run I finally have a coffee. read more

This is by far the BEST Starbucks I've ever been to! I find myself spoiled by their excellent service and friendly atmosphere. Their service times through the drive thru are stellar. If it takes awhile to get your drink it's probably because of something a customer is doing and not the baristas! Whether I walk in or drive thru, the employees recognize me and call me by name. 5 Star employers! read more

Fastest Starbucks ever! They are like superheroes! Quick and efficient. Never late for work when I run by there!

Fastest drive thru line & super nice staff! This is my regular Starbucks and it never ceases to amaze me how fast they get a huge line through this drive thru. They make my Venti Americano with 1 pump of vanilla and 1 pump hazelnut delicious every time! read more

Everyone here is very friendly, just like all Starbucks shops I've been to. Nothing to complain about, except I wish a tall didn't cost 4.00. read more

Love Love every one of my usual baristas at this hwy 119 /280 location!!! ya'll the best in town!! Fast and friendly! The way I like it

This was about a month ago but I was there late after work about an hour and a half before they closed. It was nice, there were about 3 other people sitting down inside, not busy at all. However, whenever a drink order was filled the guy in charge of calling out which drink was ready just about screamed it at the top of his lungs even if e person was right there in front of him. I later overheard him telling his coworkers he does it near closing time to make people sitting down want to leave. This is no way to do service. At one point two young teenagers came in and when they received their drinks, which were yelled out, they yelled back "thank you". This has to be one of the worst experiences I've had at a starbucks and I hope to never experience it again. Thanks a lot starbucks. read more