I wrote my first book at this location. That seems to be what Starbucks or any other business strives to achieve. Dedicated customers. A friendly environment where "the regulars" become friends with each other and the staff members. You've got something good when the Starbucks location isn't seen as the corporate conglomerate but instead the neighborhood gathering place, the place you look forward to visiting, the place you miss on a day when you can't stop by, the place that starts to feel like a home away from home. That's what the management team and staff members have pulled off here. Thomas Smith Highlands Ranch, CO read more

Starbucks - Coffee & Tea Near Me - Highlands Ranch, Colorado

Friendliest Starbucks I've been to with impeccable vibes and amazing service. I've never left a review for a Starbucks but this one deserves it. read more

The people are very nice, and get their work done. The music is well chosen along with the furniture. They are very generous with their toppings so you don't have to order extra. read more

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This is possibly the worst Starbucks ever this place is always fucked up. It's always broken. It took me 30 minutes to get through the drive-through today. It's unbelievable. The people don't care and the coffee is never right. It's a complete waste $18 for a coffee and a sandwich. read more

Quality of drinks match any other Starbucks but the 3 stars is definitely due to how long this takes to get anything made (drive thru or inside). Staff is nice and working extremely hard, this place is just overwhelmed with the volume of customers. On a Sunday morning ( around 10 am), it took about 25 minutes to just get a single drink made. Lots of carry out orders placed slowing it down too. Plenty of tables inside, although gets quite loud with how many people are in line/waiting. Note: this might be the worst parking lot in all of Highlands Ranch. They have the drive thru going right through the middle of it and even though it's two ways, there is no room for any of the cars. Watch out if parking near this Starbucks!!! read more

This Starbucks drives me nuts. Typically super slow. I always order a salted caramel cold brew with the caramel ribbon crunch topping. I've literally had a Starbucks worker look me in the face and tell me oh yeah, it's on there when it clearly wasn't on the top or in the bottom of the cup. I've also had them say oh yeah, caramel Brulé topping is the same thing. No it's not. read more

I work near this location and I just have to say thank you to the morning crew for always comin thru in the clutch at 530am!!! My drink is always made right! read more

Starbucks - White Chocolate Mocha with cinnamon! Favorite morning drink to get me going! - Coffee & Tea Near Me - Highlands Ranch, Colorado

This is my first time here and it is twice the size of of a normal Starbucks. I really like the space and the ambiance in here,but definitely a younger staff that may or may not know how to make coffee. My guest and I both ordered tea, so there is minimal room for error with that. The baristas were nice and we had no trouble here. Also, Lamar's donuts is next door so that is a big plus. I would definitely be here all the time to do work mainly because you don't have to fight for a table. read more

Ordered online for drive thru for the first time. Pulled up to the window to get screamed at by the older woman working the window. Forgot my name right away and some other man showed up and asked for it again and disappeared for multiple minutes. No one was behind me in line so I just sat there listening to all the super rude older staff, talking about customers (including me) right next to window. Everyone working was complaining and trash talking customers. Felt bad for the one younger lady working there surrounded by 40-50 year olds complaining about everything. Great role models for her and others Very disappointing experience and won't be returning to this location. Could've been understanding and nice instead of just screaming. read more

Was here on Christmas day and the staff were super friendly - which is so appreciated on a day like this. I'm sure they'd rather not be working and be with their families (well, I'm not sure, but who wants to work when they don't have to in general) yet their attitude was not so - it was a pleasure to chat with them and spend time here. There's plenty of comfy-ish seating areas at this location and a lot of parking outside which is a pro. Only a few seats next to the fireplace and only two that are right next to it. I'd asked for a light ice drink and it came out with ice filled to the brim - but once they weren't insanely busy I asked if they'd mind remaking it and they were very understanding and helpful and remade the drink in an instant. This location isn't close to where I live so not sure if we will be back anytime soon, but if around I'll definitely stop by. They do seem quite busy - and if they're this busy on christmas day I can only imagine how busy they must be on a regular weekday or weekend! read more

I arrived just after 9am on a Sunday and this place was buzzing inside and had a ton of cars lined up. Even during this wildness the staff were all working well together, pleasant, and smiled (from behind their masks. read more

Starbucks - Front counter with busy employees and goodies - Coffee & Tea Near Me - Highlands Ranch, Colorado

Shout out to Alex for his outstanding customer service and kindness! It is difficult to deal with the public these days and he is always smiling and has a great attitude! You're awesome Alex!! Keep up the great work! read more

Absolutely love this Starbucks. First of all Saba the barista goes above and beyond. I had no idea what to order and she helped guide me to what I wanted. The drink she made was absolutely exquisite. I don't know what she did to it but this was better than the normal Starbucks. The vibe in this Starbucks is modern yet a perfect work environment. I did not expect it to be so big and roomy in here. Overall I would definitely return. read more

Starbucks - Coffee & Tea Near Me - Highlands Ranch, Colorado

This Starbucks has more issues than any Starbucks I have ever seen. Closed today and tomorrow inside (9/19-9/20/21) drive-through only. The last two years they have struggled to operate, I'm surprised their franchise hasn't been revoked by Starbucks. There lack of operational skills puts a bad name on a good coffee company. The drive-through lone had about 40 cars in it so don't waste your time and go to another location. read more

Good coffee. Not great, but good. Like the atmosphere here and the baristas are always friendly and nice. Lines can be long in the AM, but that is every coffee shop in South Denver. Wish the food selection was a bit more varied, but overall very much enjoy coming here for coffee in the AM or on the weekend. read more

I don't think I've been to another Starbucks that feels quite so opulent as a sit down cafe. It was clear people were socializing, breakfasting and hanging out here. Well done to the sweet and professional staff. The layout feels like a proper, thoughtful cafe rather than a harsh to-go drive through. Excellent spot. Need to add shout out for their excellent quality WiFi. A nearby Starbucks (on Wildcat Reserve Parkway) couldn't figure out their locked WiFi, so I came here to work and the whole atmosphere here was professional and a pleasure to be in. Highly recommend! read more

Oh heavenly burnt popcorn.... If you love the taste of burned coffee beans and scorched milk, this is your place! The coffee here tastes burned and bitter, no matter what you order. We have orders brought to us from this location regularly from a local medical rep, and the coffee is always bad. We finally had to ask him to stop using this store because the coffees are simply not drinkable. Drinks without coffee are as expected, but of course, they don't have the burned coffee, so kinda hard to mess it up. If you're looking for a cup of Joe, keep driving. There's bound to be another Starbucks in a block or two. Unless you like burned popcorn. In that case, pull right up! read more

Been going to this Starbucks 10+ years. drank my coffee this morning and thirty minutes later I was throwing up. Couldn't have been anything else because I felt great this morning. Something went wrong and probably improper sanitation led to it. Poor and bad experience for a place that I have trusted for so long. read more

I have gone to this location numbers of times and they continue to get my order wrong. I have spent an absurd amount of time waiting in their drive thru just for them to mess things up and not remake them. On top of that I pay for things to be added to my drink which are not and the drink is not only missing ingredients but was not made right in the first place. Don't waste your time or spend your money at this location especially on Sunday mornings when there staff is the worst. read more

The drive thru service was horrible this morning. The girl at the window ignored me while my coffee sat there as she took order after order and then never gave me my protein box. read more

Slowest startbucks on the face of the earth. It took them 20 minutes to make me a TEA that I ordered through their app! Give yourself an hour if you'd like to get a drink here. Their loyalty app is not an priority at this one. Luckily there's another Starbucks across the street. read more

Terrible hours - open late in the am. Often cuts off acceptance of mobile orders. Typically out of items or get the order wrong. Consistently the worst Starbucks I have ever been to. And it has to the the one closest to my house. Sad. read more

This Starbucks is great. They keep up with a very high volume of customers and are always friendly. Best of all, they open early (5:00 am on Sat and 5:30 Sun). Natalie (sp?) at the morning window is awesome; the best Starbucks server I've ever seen, with a genuine smile that brightens the day. read more

Let me start by saying that I heart Starbucks. As my profile says, no matter how many local coffee houses I go to, the bucks is my fav. This location...ehhhh. I have been here a couple of times and haven't had good experiences. On my most recent visit, I was in a slight hurry, so I went through the drive-thru and ordered my usual, tall soy caramel macchiato. Luckily when I took my first drink, I hadn't left the parking lot because it was definitely made with milk. I parked, and went inside and explained to the barista that I had ordered soy and this was milk. She looked at the side of my cup and said (and I quote) "it says soy right here" and handed my drink back to me. I said (very sweetly, I promise!) that I saw the side of the cup as well, but that I always order soy and I know this to be milk. Guess what happens next? She takes the drink and goes over to the sink and pours a little out and says (again, I quote) "well, it's hard to tell if it's milk or soy". I order these about 4 times a week, I have the gold card charges to prove it. I know EXACTLY what their soy tastes like. So, trying again, I sweetly say, "I'm pretty sure it's milk and I have a lactose intolerance, so I need to have it with soy." She finally agrees to make me a new drink (which is all I ever wanted!!). The sad part was that I was in a hurry and it took about five minutes for me to get my newly improved with soy caramel macchiato because they made all the other drinks before they got to remaking mine. It was a surreal experience, because anytime I have ever had a problem with a drink at any other Starbucks, they have always readily offered to remake my drink, no questions asked. read more

"Baristas are super friendly". No, they're not. This Starbucks is right by my house and I have been there many many times and none of them have bothered to learn my name or drink. I do believe this is part of a good baristas job. Any baristas job. And they never chat with me. Or smile at me. Space is too small for the business they get. They just got a nice remodel but still, meh. Even though this is right by my house sometimes I'll drive past it and go to the larger drive thru off Wildcat. read more

My personal favorite neighborhood SBUX. Baristas are super friendly and know what they're doing. Avoid going between 7:30-8AM on a school day. The lobby is packed with teens that need to put some freaking clothes on. read more

I love Starbucks! After spending many years in PNW I became addicted. It's not only the coffee I love but the customer service. Need a warm cup to enjoy alone, with a friend, or while you work Starbucks won't disappoint! read more

I love Starbucks. But this one is better to leave alone. Every time I have come here, my order has been wrong. Being the HUGE Starbucks customer that I am, I've decided to give them the benefit of the doubt and try them again...and yet again. I have never had my drink completed the way I ordered it. With that said, there is a Starbucks about 7 min west of here that I choose to take my frequent business to. Hopefully one day I can return and leave on a good note, and I will gladly change my poor review. *hint *hint read more

Coffee lovers: This is a Clover®/Starbucks Reserve store. That means you get Starbucks' "top-shelf" micro-lot coffee made just for you on an $11,000 mechanical french press machine (the Clover®!) for a better coffee experience. If you're a Starbucks hater, too bad for you. Their roast profiles for their Reserve roasts are still on the dark side, although if you like lighter blends, the Latin American roasts they serve are delicious. (Nutrition side note: just like when you make a french press, you get all the flavors/essence of the coffee, but you also get all the acids that a filter would usually catch.) Customer service: SUPER friendly. Only been inside the café. Despite that this is a drive-thru store, it doesn't have that rushed, hectic feel. I've been here when it's dead and right after the high-school day-end rush. More than enough room to hold a conversation, do work on your laptop, or lounge around. This is one of the better stores. Because they're high-volume, I've never waited much for my order to come out. The baristas here are A+ :D Nerds: The WiFi isn't Google's 30+ Mbps. Connection speeds top out at 2.5Mbps both ways. So if you wanted to come download a bunch of software updates here... nuh uh. There's also tons of food and shopping options around. read more

Honestly I'm not a coffee person. I never have been and I never will be but I plan on making this my go to cafe before school. Reasonable timing with the drive thru. The staff is so polite and their greetings are on point. If you have an issue it must be the customers and popularity. Never forget that these people are trying to do their job and coffee is always a high demand in this area and everywhere. read more

Starbucks - The Cafe - Coffee & Tea Near Me - Highlands Ranch, Colorado

We went around 7am and there was only about 4 other people waiting in line before us. It went by super fast and we only waited less than 4 minutes for our drinks. Staff is really friendly and super quick at creating the drinks. And that's all you want in a Starbucks! read more

Starbucks - Coffee & Tea Near Me - Highlands Ranch, Colorado

Burnt brewed coffee, yuck! Wrong order, rude barista, everything can go wrong went wrong with this Starbucks

Take forever. You would think with eight people behind the counter they would get things done quickly. Especially during their high traffic hour early in the morning. More girls standing around chatting, then making coffee. Won't go back read more

I've never left a review at a Starbucks before but after today, just wanted to show some appreciation to Emma who is at this location! After having some issues on the app/not being able to submit an order, she totally took care of me and got me the drinks super fast and was helpful and cheerful in the process. As someone who works in customer service, I always appreciate someone going above for guests! Thanks Emma!! read more

Can I just say this was truly an amazing experience. Devin who was working the drive through was so delightful to talk to. He seemed so happy, you can tell he loves his job. Not to mention I was super indecisive of what drink I wanted. So I asked Devin what his favorite drink was, and he recommended an amazing drink I think I found my new favorite drink. I will definitely be back. So happy with my experience! read more

I've had more drinks given to me that are incorrect than I have received correct ones. It's PAINFUL as an ex barista when I know that double checking is not a hard part in your job!! Always disappointing and I tell all my clients to go to a different location if they're expecting the correct drink. read more

Ten minutes to get coffee inside with two people in front of me in line. Try the Starbucks down the street on Highlands Ranch Parkway across from the old tattered cover far faster read more

For the love of god, turn the music down. People are yelling to talk to each other. It's a coffee shop. I can't make a phone call because it's very difficult to hear even with headphones. This is the norm at this location, not the exception. I try to work here while waiting out traffic. But it's been too many mornings like this. read more

I've never had a bad experience here. Drive-thru lines can be a bit of a wait but the kind employees make up for it. Inside cafe has lots of room to sit and do some work. read more

This is one of my favorite Starbucks. Mostly for the location and convenience of the Lamar's Donuts right next door. I like to go here early in the morning and enjoy the sunrises with coffee. This location has the Starbucks Reserve coffees and the clover brewer to brew them. Most baristas are friendly at the register. I've noticed though if you order a reserve coffee off the clover, they tend to forget about you. This has happened several times to me. I've switched to Americanos for time and ease. They have a pretty good seating area inside and out. I enjoy sitting at the bar right next to the clover machine. They also have a bigger selection of coffees, mugs etc than other Starbucks. I think this location just needs to work on service a bit. A fine location to visit and relax, but get a Lamar's donut with your brew. read more