Went on the morning on 4/18 through the drive thru . There was a person ahead of me who looked like they asked to have their drink remade more than once. It also appeared that she was giving the employees a hard time. Because of this everyone waited a bit longer, however the baristas handled it well and they were still very kind at the window. The drinks were still tasty! read more

Service is good here Only have used the drive through. Getting through the parking lot is not my favorite. My drinks have been good here. Pricing is same as all spots no photos of the inside can't tell you how that is. I wish it was easier to use the stars and points from the drive through read more

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The staff was terrible today. They were gossiping about customers, angry and unfriendly. read more

Starbucks - Coffee & Tea Near Me - Fair Oaks, California

It's a bummer when I can't order my drink the way I want to...and when I question their thought process I get told to go to a different Starbucks :/ disgusting customer service. Do better people. read more

Wow, 8 months pregnant and they wouldn't let me use the restroom without purchasing something. I said I'd buy something on the way out. Was reluctantly given the bathroom code. On the way out, went to go order the only thing I could eat with horrible heartburn and they were out of that. Then asked for a tall iced water and they said I had to buy something to get water. Unreal read more

Not sure if this store is under new management, but I overheard the manager berating a barista and yelling about drive-times repeatedly. I had to leave the lobby because it was such an unpleasant environment. It's a shame because I really do love a lot of the employees at this location, so it rubs me the wrong way a manager would speak this way to them. Do better, Starbucks. read more

I'll admit right now that all was as expected but what I loved most about this location is the large indoor seating as well as the outside. Very welcoming; roomy even despite this is not a large property it sits on and has a a drive-thru. First time at this location yesterday. Despite how busy it is with drive-thru traffic and smaller Starbucks dedicated parking, the overall layout works well. Sat outdoors and next to the order board for the cars. Still, it was a good morning, everyone in a good mood, and just a pleasant experience overall. The restroom was clean and didn't require a code. I know why some stores use locks on the doors but it adds to the welcoming feel of a place when restrooms are clean, cared for, and open. I notice things like that. The interior decor is quite nice and its best feature if the different areas and types of seating available. Starbucks is known for it's community table, four tops, bench, and solo chair (cozy, leather like) seating. This place has all of that. With the extra room inside, one does not feel cramped with others. read more

Starbucks - Teavana Shaken Iced Green Tea - Coffee & Tea Near Me - Fair Oaks, California

If you want fast strong.. straight to the point no bs coffee..then get an iced Venti coffee light ice add 1 shot no cream no sugar and get it quick.. Starbucks is your place it help you get things done early and quickly.. It's ammmnmmmmmazing...I enjoy the cleanliness of all Starbucks..The stores always make the coffee the same which is good ., because let's say you go to a Dutch place of a La Bougie..place the coffee isn't always consistent..not saying the other places aren't good it's just when you need a strong fix without all the frills and sugar the black coffee at Starbucks is the way to go..Yum Yum..oh yeah and all the breakfast sandwiches are excellent and so so delicious..yum yum read more

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Every Starbucks drive-thru line can be super long, but here there was very little wait time. I was in and out of the line with 4 cars in front of me. The employees here are great and make the drinks right every single time. Kind of a busy parking lot, but plenty of room and spots to park. read more

I came to this location yesterday and the service was so good and my order came exactly how I ordered it. But today I ordered the same drink and the barista was very rude her name was Zoe, I had got two drinks which both included EX strawberries and when I got my drinks back they had literally NO strawberries at all. I paid for the extra and still when I told the barista if I can get a small cup of strawberries she was trying to charge me and had a very disrespectful attitude. read more

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This was left on the NextDoor app.. throught I would share something has to be done about this location I've had similar issues drinks are not made right & waits are long & constant changing of hours !! The Starbucks on the corner of Madison and Dewey is filthy. We went in this morning at 10:30. No one in there except one homeless man sleeping. All tables were dirty and the floor was disgusting. So dirty I felt uncomfortable. I spoke with the manager. She listened and just said ah ha. We will be going to a different Starbucks read more

No matter what time of day or whether you're ordering from DoorDash or drive thru or pickup, your order will be wrong every time.

This is probably my favorite Starbucks location in Sac. It's right next to my work so I stop by once in a while. Their employees are always so nice and their coffee is sooooo delicious. Some locations coffee taste a little burnt to me but this one always makes it right. I will come again and again! read more

really good coffee! Nice barista, recommended coffee which I really liked. The atmosphere is pleasant. Service is fast and pleasant. read more

Starbucks - Best coffee! - Coffee & Tea Near Me - Fair Oaks, California

I often go to this place and Most of the time I get my orders wrong. they don't have good service

Avoid this location for mobile orders. Seems like they decide to make it when you get there versus having it ready. Supposed to be ready at 1:01 pm and still don't have it as of 1:13 pm. They weren't any customers in line and 4 people cleaning. I usually try avoid going here but they were the only ones that had the food item I wanted. Better off going to the Sunrise location read more

My husband and I met up with our wedding photographers for a meeting about a year ago. Upon arrival, this Starbucks location was a little busy. Despite the slight influx of customers, the staff still greeted us upon entering the establishment. This Starbucks location has ample room with a good amount of seats, so finding a table or chair shouldn't be an issue. The store is also clean and well maintained. The staff that I interacted with were also quite friendly. As I mentioned above, we were greeted upon entering the building. After the number of people coming in to place their orders dwindled, I guess some of the staff members took interest in us and our conversation. When we were about to leave, one of the baristas struck up a small conversation with us and then said goodbye. I'm obviously not here regularly since I don't live in the area, but I enjoyed my visit here. I'm hoping things are still great here. read more

If you order through the app at this location they will make your order immediately and let it sit on the counter until you get to the window. All the ice had melted in the coffee and the syrups were sitting at the bottom of the cup. The sandwich I had order wasn't even together correctly, the cheese had melted to the bag and the bread was falling apart. They won't remake your order either because that's just how the app works. Beware. read more

I go to this one often it's like a hit and miss every time I come here, I always get my drink with soy and I don't like dairy and cannot have it due to being lactose intolerant. There's been times I will get my frappe drink with whip on it which is disappointing and especially when I mobile order this drink ahead or when they ask me in the drive thru if my order looks correct (or when I can see it's correct on the screen and somehow it comes out wrong). What's more saddening is that this happens on my way to work/during breaks and so when I try to return it I'm already on my way out and don't have time to come back. Not only that the drink comes out flavorless sometimes when there's too much ice added to it. I've never been disappointed with the customer service, just only the servicing of the drinks :/ read more

There was very little wait. The young emoyees were friendly and acomodating. The pumpkin scone was a bit dry. The mango dragon fruit tea-was soooo tasty! read more

Had great customer service and a great experience! The workers are always so nice and welcoming

Genuinely some of the rudest people I've ever met in a Starbucks, highly recommend you avoid this location and go further up to the one on Sunrise or the one on Landis, these people always get your order wrong somehow and will give you attitude while sneakily charging you extra. They also get away with trash talking just about everyone from the first customer in the morning to the last one. read more

They always get my coffee wrong and they never fill it up and always too much foam and sometimes I get a pike coffee and it's never hot and I put money on my Starbucks app and the money didn't even go on my app and they would not fix it I had to call corporate and explain to them what happen and it seems they are always closeting at 4:30 and customers are leaving I'm sure they lose a lot of business (coffee snob) read more

The location on Madison and Dewey is very dirty inside. From entering the location, the sidewalk is disgusting. The tables inside were all dirty when we arrived at 10:30 on a Thursday morning. There was only one person inside, a sleeping homeless man with his pillow and blanket. 5 employees all visiting and working the drive-thru. I spoke to the manager. She responded "ah ha". I went home and called corporate. They were very interested in that location and what I had reported. When the area is so filthy makes me wonder what behind the counter looks like? We won't go back there. read more

Nice people work there, but the drinks are not good. Ordered a triple grande mocha with whip and got a grande brown water with no whip. No taste, no chocolate taste, nothing. brown water. Had to add my own whipped cream at home. read more

All I gotta say is UNICORN FRAPPUCCINO! What's all the big deal about frappo-crappo.... My daughter drove me nuts all day yesterday and today about the Unicorn Frappe. After getting a headache hearing so much about it I thought about stopping by Starbucks (don't like Starbucks and never will) and buy my daughter the new frappe-crappe Unicorn. Hey Starbucks have you heard of these two words "supply & demand". When there is a demand push it like crazy and make money but these Starbucks looks like they don't like making the $$$.. So i stopped by thinking to get this Unicorn and the guy in the front said they ran out of that frost liquid. I thought the cashier was joking but it was real they did ran out of that stuff. So I called about 5 Starbucks coffee places and none had the Unicorn. Wow Starbucks you're a joke. Thought i'ld but a Mocha Frappuccino and it was OK. Nothing crazy or out of the ordinary. My review on Starbucks. Quality of coffee 3 stars Price 3 stars Service 3 stars No Unicorn 1 star Sorry Starbucks you're a failure and will not return back in a looooooong time. I rather go to Dutch Bros any day.. 2 stars! read more

Starbucks - Coffee & Tea Near Me - Fair Oaks, California

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Well my first time at this location. Felt a bit disorganized....everyone running everywhere. I agree the parking stinks and might contribute to the place being pretty empty....wait...everyone running everywhere, no one in side. Well, yes, the drive thru is their bread and butter and you can tell by the way the folks inside (just me and one other) have to wait to be helped. The employees were friendly enough, just need to value the "walk in" as much as the "drive thru". My coffee and food came out great so that saved you from a 2 star visit ;) Luckily there are a few of these places, I don't have to go here again if I don't want to. Enjoy your day! read more

This location is so friendly ! All the baristas are helpful and sweet ! SHOUT OUT TO CONNOR for his friendliness, professionalism and humor !! I know I'm in good hands here !! read more

I usually don't write reviews but today at this location I ordered a tall blonde latte with vanilla cold foam placed in a grande cup for extra room. When I received my order I can tell that they put more than one espresso shot on accident because it was very dark but still filled to the top. When I asked the cashier if there was one shot in the drink because the latte turned out dark he then turned and asked the barista if there was one shot and she said "Yes only one shot". He then irritably said "Yes there's only one shot" and handed the cup back to me. He then starts to question whether I know the difference between blonde or regular espresso because that could the problem but little does he know I've been ordering the same drink for 3 years and most definitely know the difference in color, taste, etc. The barista ends up remaking it for me but you can tell she didn't like that I requested to do so. As I watched her she pours a whole bunch of milk into the latte and then pours some of the drink into the sink because she overly poured milk as irritated she was therefore I only got some of the one espresso shot in the latte. At that point I should've requested a refund because they weren't going to make my drink right since I complained nor did they want to admit they may have made a mistake. These baristas at this location need a major attitude check and need to keep in mind that as customers we pay money for these drinks. Accidents happen but they need to get out of that prideful mentality. Many of us are loyal customers and have been for several years. Not everyone is trying to make their job harder for them but just want our money's worth so we should at least enjoy the latte we paid for. The unprofessionalism is ridiculous and I hope management sees this. read more

Thank you Starbucks for caring about your neighbors. Not only is Starbucks a great company they also care about the community. They were willing to let us post this flyer for my wife who needs a kidney transplant. read more

Starbucks - Coffee & Tea Near Me - Fair Oaks, California

Not sure what's going on at this location but I would definitely go out of my way next time to go to the one on Landis. We've been coming to this one for quite sometime and it seems like after they had a turn over in management at the end of last year quality, speed, and accuracy has gone down. My coffee order has been made incorrectly the last 3x I've been here even after they repeated the order to me before approaching the window. I don't think I've ever waited 15 minutes in the drive through either with 2 other cars in front of me until I started coming to this one. read more

I came in this morning to grab and coffee and breakfast to start my day. The person ringing me up was Stephen. He was so kind and engaged in a great conversation and he honestly made my morning. read more

This is a nice little location next to CVS at Madison and Dewey. It is kinda hit and miss on the drinks here. I had a chai tea one time and the girl didn't know how to make it and she had automatically put a shot of espresso in it!!! YUCK!! OMG couldn't get rid of that bad taste in my mouth. She remade the drink promptly but it was traumatic for me. However the last time I came in I used my free reward drink and the guy really made me a great green smoothie with all the extras he suggested and made my freebie well worth it. He was super friendly and just made you smile. (I have come to expect this from Starbucks) They have a nice comfy corner with some soft chairs (kinda becoming more rare) They also have a patio area to sit and relax if its not too hot. read more

Starbucks - Extra special sweet greens smoothie creation - Coffee & Tea Near Me - Fair Oaks, California

This Starbucks always provides a great experience. Erika is absolutely one of the best baristas there!

I'm at Starbucks at least once a day. I've always had excellent customer service except for today. I purchased 3 drinks and had to wait over 30 minutes for them. Other people were walking up and asking where their drinks were. The drive thru was closed. I was double charged for my order. I paid by debit card for my drinks. Then I payed cash for a $10 gift card for a veteran sitting outside. When I got my receipt, I was recharged for my drinks and the gift card that I paid cash for. I told the register person and she said she canceled the transaction. I then checked my online banking session and I was charged twice. I went back and asked to speak to the manager. "Tony" the manager looked at the transaction in the system and Tony didn't understand what occurred. Tony told me to watch my bank statement and to contact Starbucks Customer Service by phone for follow up. 1-800- Starbuc is the number Tony told me to call. I was in disbelief and calm about the whole situation. I explained to Tony that I was disappointed with that response and furthermore I was also disappointed in how my order was processed, the 30 minute wait for my drinks.. Especially when other customers who ordered AFTER me were getting their drinks. Tony's response was " We we're short, it happens.. Call Starbucks and report us".. Wow!!! I will never go to this location again. Management's attitude is poor. The young man who was the ONLY one making drinks today did a great job-My Drink was perfect.. The other 2 Staffers were doing nothing to help the lone barista.. No teamwork-Restocking the drink cups and standing at the register with no customers in line does not help thirsty customers.. read more

Starbucks - Coffee & Tea Near Me - Fair Oaks, California

Poor management. The drive through line takes excessively long. Always. They need to move novice staff to the front counter and not have slow / new people service the car lane, where everyone is in a hurry to get on their way. The drive through is NOT fast service here. It's always a VERY long wait. read more

This is Starbucks it's pretty fast i came ordered and bam! Right there effective Great! I love coffee and Starbucks You'll see me coming here more often read more

My drinks are always absolute perfection!!! Today my gluten free sandwich was served out of the gluten-free bag. Twice. (The pint of gluten-free is to keep it away from wheat flour, etc.) HOWEVER, the manager was very kind, and certainly made up for it! Bottom line, some newbies don't always know all of the ropes. Customer service when there is a mistak makes ALL the difference! read more

Love the caramel frappucinos, and if they're too sweet for you, a refresher is definitely the way to go.

Deserve to get 1 star if I can give no Stars!!!! I ordered BERRY BERRY Large it's clear that I said BERRY BERRY large and I ordered some sandwiches then when I get my order BOTH my order is nothing RIGHT!!! My berry berry turned to COFFEE and my sandwich turned to PLAIN sandwich like nothing on it. Wtf they all should not gossip in the morning so they will know what are they doing not interrupt anything orders!!! read more