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    Starbucks

    3.0 (128 reviews)
    InexpensiveCoffee & Tea
    Closed • 5:00 am - 9:00 pm

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    STARBUCKS ATMOSPHERE

    What's the vibe?
    Moderate noise
    Good for working
    Outdoor seating
    Dogs allowed

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    Dennis T.

    We've found our new favorite Starbucks, at Frankford and the Bush Turnpike. We had business in the neighborhood and stopped in for the celebration of National Coffee Day. The staff at our local Starbucks haven't been showing customer appreciation for some time and we must have accepted it as part of the "new normal". Our barista at the Frankford & Bush location, however, made us feel most welcome. I'm sorry that I didn't get our barista's name, but you'll recognize the super friendly blonde gal with the long hair. As this was National Coffee Day, Starbucks was offering free coffee if you bring your own cups. Our gal made a fresh pot and fully filled our 16 oz cups. Definitely a good cuppa joe and we'll drive a little farther for this Starbucks.

    Tracie J.

    Come here often since it's near my boyfriends house on the way to work (night shift nurse) and caffeine Addict Well tonight my app changed my location to another store and the girl working "threw a fit" about making a new one and she said we're Closing in two Minutes since when so they close at 6? She made it(wrong) (glad I glad for those three shots of espresso) and I left merry Christmas and happy new year

    Another one down the drain, full of sugar.
    Stephen H.

    I don't get it, I've started going to this Starbucks after my spin classes at Lifetime fitness. It has ton's of people working in it. My order is very simple. Iced Coffee no cream no sugar, (Coffee on Ice in a Cup) which they have managed to get wrong 7 out of the last 10 times. Today was no exception. I walk in, I order it in person, and please explain to me why or how this is so difficult. It is not the easiest location to get to after you have started to George Bush, and this is just stupid. Poor Training or poor management, or both is the only explanation that makes sense. I'm sure they have a number of hard working people who do an outstanding job, but this is ridiculous!

    Receipt
    Jasmine R.

    They charge $1.25 for extra sweet cream foam and my drink only had the regular sweet cream and when I tried telling the employee at the drive thru window it didn't have foam she kept saying it did but you couldn't see but I wasn't about to argue with a pregnant lady

    Clearly says white hot choc
    LaNora P.

    Second time I've ordered a WHITE hot chocolate and they give me the regular hot chocolate. The receipt clearly states WHITE HOT CHOCOLATE, I just expectreceive what I paid for.

    Dopeo
    Christy A.

    On my first visit I didn't go inside because it was 100°, no biggie I enjoyed taking the outdoor tour. Plus, virtual drive thru locations get me every time. This Addison location is super chic...from drive-thru to dining room the décor rocks! Lots of artwork, leather sofa chairs, large working tables, patio seating, bistro tables and beautiful floor to ceiling windows. This SBUX is in the same plaza as Applebee's and adjacent the George Busch turnpike. The service was friendly, efficient and prompt. ~Christy

    Holiday drink

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    1 year ago

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    2 years ago

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    1 year ago

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    1 year ago

    Over priced coffee. Found another place.when they first open I enjoyed. 7 Brews is my place now.

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    5 years ago

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    2 years ago

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    2 years ago

    Just continuous slow and not friendly service. Yet, I keep coming because od rue convenience of the location.

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    6 years ago

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    2 years ago

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    4 years ago

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    7 years ago

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    10 years ago

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    2 years ago

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    4 years ago

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    7 years ago

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    4 years ago

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    6 years ago

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    3 years ago

    THIS STARBUCKS HAS THE BEST DRINKS, employees are so nice and sweet I've never had a problem at this Starbucks 5

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    6 years ago

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    5 years ago

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    9 years ago

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    7 years ago

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    4 years ago

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    7 years ago

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    3 years ago

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    8 years ago

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    3 years ago

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    11 years ago

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    4 years ago

    This place is not the same. There was a time you could count on this place during peak... not anymore.

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    3 years ago

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    8 years ago

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    Page 1 of 4

    Ask the Community - Starbucks

    Review Highlights - Starbucks

    “Frank immediately took interest in helping us out and bumped the size from Grande to Venti.”

    Mentioned in 3 reviews

    Read more highlights

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    I'm writing to share some feedback about my visit to Parks Coffee today. I arrived around 7:37-7:38…read moreAM and didn't leave until 7:55 AM, which felt excessive given my order -- a large pour-over Ethiopian coffee with heavy cream and caramel (check #16). I want to note that I wasn't greeted when I walked in, which I didn't mind at all. However, after placing my order, I watched at least four customers who arrived after me receive their drinks before mine was even started. When I asked why my coffee was being made after everyone who came in later, I was told it "takes a bit of time," which doesn't explain why it hadn't been started yet. When I pointed out that orders should be made in the order received, I was told the employee working alongside her was new -- which isn't a reasonable excuse for my order being overlooked. I also want to mention that no apology was offered, and the attitude I received in response to a reasonable question felt dismissive. Many customers, myself included, are visiting before work and need timely service. A twenty-minute wait for a single pour-over coffee, especially after being passed over multiple times, is not the experience I'd expect. I hope this feedback is helpful in improving service consistency, particularly around order sequencing and customer interactions.

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