Great roastery with cafe. I like stopping by when they're roasting coffee in the morning - it smells amazing. Great coffees and nice staff - never had anything bad from here. They bring in breakfast items from local small businesses - I love that they support the local economy. Some days, being a little late to work is worth it (yes, I could leave home earlier but why...) read more

I'm writing to share some feedback about my visit to Parks Coffee today. I arrived around 7:37-7:38 AM and didn't leave until 7:55 AM, which felt excessive given my order -- a large pour-over Ethiopian coffee with heavy cream and caramel (check #16). I want to note that I wasn't greeted when I walked in, which I didn't mind at all. However, after placing my order, I watched at least four customers who arrived after me receive their drinks before mine was even started. When I asked why my coffee was being made after everyone who came in later, I was told it "takes a bit of time," which doesn't explain why it hadn't been started yet. When I pointed out that orders should be made in the order received, I was told the employee working alongside her was new -- which isn't a reasonable excuse for my order being overlooked. I also want to mention that no apology was offered, and the attitude I received in response to a reasonable question felt dismissive. Many customers, myself included, are visiting before work and need timely service. A twenty-minute wait for a single pour-over coffee, especially after being passed over multiple times, is not the experience I'd expect. I hope this feedback is helpful in improving service consistency, particularly around order sequencing and customer interactions. read more

Great neighborhood coffee shop! I mainly buy their bagged coffee to take home. Friendly staff. And it's usually quite even with several customers. read more

All I have to say is the Gen Z stare is real. The guy in the front had "0" customer service. The coffee was ok nothing special.

There is nothing better than a great local roaster with a coffee shop attached, right? Well wrong! What about a local roaster with a coffee shop attached AND they offer tours? Even better right?? Well welcome to Parks Coffee! I've driven past this place so many times on PGBT that I googled them and saw they offered tours. So I immediately booked one and have to say it was well worth the cost. You get to see the behind the scenes and understand more about the process of making coffee. There is even a tour you can request in which you can roast your own bag (details on their website as it may change from when I post this). At the end of the tour you get to try a sampling of their single origin coffees that are paired with bite size pastries from a local bakery, La Casita, that were delicious! The pairings really brought out the notes in the coffee and even I felt like a coffee sommelier! Plus after the tour you get a discount at the coffee shop and it applies to their sweet shirts. Overall I highly recommend checking them out and taking the tour. Their coffees were great and the tour was enlightening. read more

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Parks was my go to coffee shop last year and the year before that! I would always come here to work or study with friends. The inside is so spacious and there's ample amount of seating. It does get busy but never too crazy! Nor does it get super loud in there either which is perfect for studying. The coffee here is also great! They have different coffee special drinks every month and I usually try those or I get my usual lavender latte. I love this coffee shop and I'm so glad it's close by. It's still my go to spot! read more

Parks Coffee Roastery & Cafe - Coffee Roasteries Near Me - Carrollton, Texas

I drove about 40 minutes to check this place out, and honestly, it was a big disappointment. Most coffee roasters let you sample before buying, but here they expect you to blindly purchase bagged coffee with no samples, no guidance. The girl taking my order didn't seem knowledgeable at all, and the staff in general weren't friendly. I even asked how can we taste coffee samples and she had no clue but obviously they do tours but she didn't know it. They also don't take cash like what??? When my order was ready, they just called my name and left the drinks on a rack. For a first-time visitor, that was confusing and felt impersonal. Why am I picking up my coffee like I'm grabbing a package instead of being served? I ordered a white chocolate mocha macchiato, and it was hands down the worst coffee I've ever had. It was flavorless, bitter, and straight into the trash. Even my 5-year-old threw away his cake pop. That should say a lot. Between the unfriendly service, confusing setup, lack of knowledge, and bad drinks, I literally want my money back. If this style of service and coffee is your thing, maybe you'll like it, but it's absolutely not for me. read more

Parks Coffee Roastery & Cafe - Coffee Roasteries Near Me - Carrollton, Texas

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Came for the coffee tour on a Saturday morning. Our tour guide was super knowledgeable and very friendly. He answered many questions about the process and about the Parks brand in general. It was really cool to get it behind the scenes look at the packaging process and how they make their blends. After walking through there was a coffee tasting set up. I like how they paired the different pastries with the different blends. Great tour for coffee lovers!! read more

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Way overpriced. They have a kiosk at my workplace and they charge almost $6 for a peanut butter and jelly sandwich. You can get an entire loaf of bread, peanut butter, and jelly at the store for less than that. Definitely exploitive. read more

Parks Coffee Roastery & Cafe - Coffee Roasteries Near Me - Carrollton, Texas

This coffee roastery is an absolute gem. Not only was the coffee delicious, but the inside is huge. It's perfect for studying, catching up with friends, or a place for afternoon coffee and board games. Highly recommend. read more

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If you're in need of strong, delicious coffee. This is the spot. Can actually taste the espresso in the drinks that I can appreciate when most "hip" coffee spots don't hit the spot. There is a huge workspace towards the back, where you can sip your coffee and do some work. I got the Kentucky cold brew, for under 5$ this drink was 10/10. Can opt for a splash or in my case, a heavy splash of milk of your choice. Cold brew was strong and so so good. Def will be back to this cafe!! read more

Parks Coffee Roastery & Cafe - July 2024 menu - Coffee Roasteries Near Me - Carrollton, Texas

I stopped by cause I needed to do work on my laptop - and the only reason the place got two starts is because it is very spacious with lots of work stations and plug ins to charge your stuff. But the coffee was so bad, I got a smores cold brew and at first sip I even thought there was like liquor or something in it, I'd had better coffee at QT. The pastries were all cheap and reheated and tasted subpar. The customer service from the girls I think is what made it a little worse. Very unprofessional stood there quietly after I greeted, and couldn't even reciprocate the greeting it was almost a NPC like interaction, then when she forgot my pastry that I went back up to look for she stared that blank iPad stare until I told her she forgot. Just passive aggressive enough to get on your nerves lol. read more

Cool looking place; terrible customer service. Asked for my coffee in a mug to drink there, the barista gave me it in a paper cup. When I politely mentioned I wanted my latte in a mug for here, he simply took the lid off the paper cup, then sloshed it into the mug. I asked if he poured the contents of the mug, from The paper cup, he said yes. Then he said, is that okay? I was slightly thrown off, that he thought that it would be okay and asked him, what he thinks? He eventually made me another cup, and proceeded to give me strange looks while I was there. Then the croissant I ordered was very stale. It took such an effort to cut through it, and tasted like it was several days old. When I mentioned it to the other server, he just said, "oh is it not good? Sorry about that". No intention of trying to put things right. Neither of the two folks behind the counter were very welcoming and quite frankly, both had terrible customer service. More worryingly, these two represent the company. So for me, it wasn't a good representation. Lots to improve. Park Roasters should do some mystery shopping, and see this for themselves. The expectation and standard should be much better than it currently is. read more

Parks Coffee Roastery & Cafe - Very Stale Croissant and the remade Latte - Coffee Roasteries Near Me - Carrollton, Texas

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They do not take cash. I find this to be pretty unfortunate considering some people, a minority granted, use cash to better keep track of their finances. A business refusing to take legal tender is rather upsetting to me. The service was good, the cashier was kind, the coffee and pastry were yummy, but I was pretty bummed about the payment methods. read more

This is a coffee roastery and shop. They have a medium sized seating area. The staff are friendly. I had some sort of orange seasonal coffee that was absolutely amazing! The pastries are good as well. They offer roasters tours on certain days. read more

Meh. I was expecting better. Not a lot of good seating...it's a mixture of adirondack lawn chairs, bar tops, and smallish tables. There is a barren display on the wall with a lot of overpriced coffee items. I was not impressed with my Kentucky bourbon cold brew or whatever it was and the baked goods were pretty dry. I didn't feel super welcomed since I came with my baby, who was perfectly well behaved. She walked among the lawn chairs while I drank coffee sitting next to her but it felt like they want it to be adult only. read more

Not much to say about good coffee except Damn. This is GOOD coffee. Also love the interior, wonderful energy in there from staff and the patrons. Good space for friends or to solo do work! read more

Parks Coffee Roastery & Cafe - Coffee Roasteries Near Me - Carrollton, Texas

I used to love Parks. I buy their whole bean coffee. The past couple of months, however, it's been lackluster. The coffee drinks have been unimaginative. I was really looking forward to the fun Halloween drinks like they served last year. Nope. Pumpkin Chai still on the menu. The service used to be great, but lately it's been more misses and less hits. Today was my breaking point. Robyn behind the counter sneezed twice while talking to a customer. Then stepped back to get a tissue. Instead of washing their hands, they went right back to the cash register. After being informed my beloved Sumatran dark roast whole bean coffee has been discontinued and watching as they still hadn't washed their hands; I decided not to order anything else. I paid for my pound of whole bean coffee but I will not be back. read more

Good vibes with horrible coffee. I drink straight espresso shots and have been for years so I have somewhat of an understanding what a good espresso shot should taste like. I ordered quad shots, it was $9.72, way way expressive but my review is not based on price. The espresso was likely worse than any crappy espresso I have ever had. This seems like a mass low quality coffee roster who happened to open a cafe. If truly appreciate good quality espresso, avoid yourself some disappointment and stay clear read more

Wow. What a cool place. Giant windows to see the coffee roasting actually happening next door. Lots of comfy seating. WiFi available. They only had dark roast and I prefer light. They quickly brewed a new pot of light with a smile, and yum, yum, yum. Super smooth. They have breakfast tacos available til 11, and I just missed the cut off. I'm going to have to come back and try them. They also have a great selection of pastries, muffins, and sweets. Staff super friendly. So glad I know about this place. I'll be hitting it up every time I see patients for work in Carrollton. read more

I've been trying to find a good coffee shop in the DFW area for a while now. For whatever reason, I couldn't find anything except cloyingly sweet drinks with a shot of espresso. Luckily, I found Parks Coffee Roastery & Cafe. I stopped in to meet someone for breakfast and saw that they had a breakfast taco called "The Jess Special" so I had to order that. It was... fine... Honestly, I was a little disappointed that something with my namesake would be so bland. I mean, what does that say about me? Am I... bland? No... It's the restaurant that is wrong. Anyway, the coffee was definitely the highlight. I ordered a pour-over of an Ethiopian and enjoyed it thoroughly. There was a hint of fruitiness that came through and it wasn't bitter at all. And they roast all of their beans in house. How neat is that?! Now if you read that last sentence and thought, "geez, what a pretentious clod. This coffeeshop sounds like it's only for high brow nerds that talk fancy about coffee" you don't need to worry about much. The staff here was pleasant and not high-falutin' at all. Now that I know there's a decent shop in the DFW area, I'll probably make more visits here. It's easily the best shop I've seen so far! read more

Parks Coffee Roastery & Cafe - The Jess Special. - Coffee Roasteries Near Me - Carrollton, Texas

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Service was good but the coffee is weak! Had a Latte which tasted like a sweet milk. I make better at home.

Parks is a cool facility a bit touristy but a fun place to hang out. There's big windows everywhere so you can be nosy and look at all that's going on like the processing of the coffee and the coffee education classes. It's way to busy to get work done here it's best to just hang out and catch up with friends or something. I enjoyed my drink and the lady at the counter was super nice. read more

Parks Coffee Roastery & Cafe - Coffee Roasteries Near Me - Carrollton, Texas

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Yummmm!! Super friendly and helpful which I like especially when it's my first visit and I have questions!! House made syrups! Great atmosphere! I ordered the Mocha Raspberry Iced Latte with Raspberry cream it was great! My first time here and I'll be back soon! read more

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I haven't tried any actually coffee from here because I'm not much of a coffee person these days. I have, however had the vegan strawberry guava poptart pastry and it is so good. I like that it's puffy but do wish there was more filling. Not bad for a lil treat. I ordered my go worker the flat white and she said it was delicious. I think I'll go back to try each pastry item they have as I love croissants. I do also plan to try the coffee and come back with an updated review about the coffee as well as the other pastries they have. I liked the prices also and didn't feel it was expensive. Pretty affordable compared to some other coffee shops I've tried. read more

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I ordered a brown sugar bourbon latte and was not super impressed by the flavors or the coffee. I felt that it was a bit weak, and was not very memorable. The interior of the place was very spacious and there were a lot of seating options, which would be nice for someone who needed to get some work done! read more

Parks Coffee Roastery & Cafe - Brown Sugar Bourbon Latte - Coffee Roasteries Near Me - Carrollton, Texas

I was in Carrollton for a short trip, and stopped by this coffee shop. The building is huge and looks very industrial, but we soon came to learn that this is where the coffee beans are roasted! Entering the cafe area, there are large windows where you can see the roastery (which you can tour as well) so I love how transparent they are with the process. We got a cold brew and americano, both tasted awesome, you can tell it is high quality coffee. Definitely want to return here next time i'm in Dallas! I think it's awesome that the family owned company started and stayed in Carrollton. read more

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This place was super cute inside! The barista was very nice and friendly. The coffee was decent but not the best I've had. My croissant was kinda soggy. It was pretty loud and not the best place to study or read. But realized there was a back room that was much more quiet! They had tons of cute merch and free stickers! Overall a cute shop. I would come back if I was in the area. read more

Parks Coffee Roastery & Cafe - Coffee Roasteries Near Me - Carrollton, Texas

It's an adequate indoor play area. We go quite a bit because we take our grandson. He loves it here. We try to go when it opens so it isn't too busy. Not a lot of staff. They aren't there to watch over the play area. Just there to take your money. It is expensive. read more

Update: I went on the tour this time. They go over how they make their coffee and how they ship it and you get to see it in action. It's only on Saturday mornings but if it want, you can call to schedule a private tour as well which I believe has expanded hours besides Saturdays. The tour is absolutely worth it; at the end, you get to do a coffee tasting with pastries as the tour guide goes over what each item is. Once that is over, you get a good discount into the shop items downstairs so definitely take advantage of that! I ended up getting a Chemex and merchandise for cheap! read more

Parks Coffee Roastery & Cafe - Ethiopia beans - Coffee Roasteries Near Me - Carrollton, Texas

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I've driven past this place every time I go to H-mart in Carrollton and every time I think to myself, "Imma go in there one day. Why is that coffee place so big? Is it a coffee factory? It looks like a brewery but for coffee. Oh yeah, that's called a 'roastery.' It's in the name, Lily. Dur. It kinda looks like a coffee museum too. Is it open to the public?" The answer to all of my questions is "yes." It's everything. It looks like they do some serious coffee business here, but it's very much open to the public. And it does kinda looks like a coffee factory and a museum on the inside because everything is white and there's a lot of coffee info on the walls. Did you know that coffee was said to be discovered when an Ethiopian sheepherder noticed his goats were "frolicking about more than usual" after they ate some small red berries and leaves? I ordered a vegan bfast taco and nitro cold brew ($8) and was very happy with my choices. While more and more local places are starting to do nitro cold brews, I find that a lot of places usually don't do the nitro (except for Starbucks) or they're usually out. And Parks does a great nitro. I just noticed that above my head is a huge projector screen. Perhaps you can conduct a business meeting in here as well. This place does it all. read more

Parks Coffee Roastery & Cafe - Bean and avocado bfast taco and nitro cold brew $8.00 - Coffee Roasteries Near Me - Carrollton, Texas

The 2 coffees we tried that day were not very good. But it has its own roasting factory right next to it looks pretty cool. They also sell coffee bean and all kinds of merchandise. read more

Great coffee shop with high ceilings and seating to catch up with friends or do some work. Coffee - got a cold brew which was super smooth and tasted great. For food, got a cinnamon roll which was just ok and could skip. Interior- bar seating and table seating. They make their beans in the same vicinity so it's cool to walk by and see some of their machinery. Restroom is located in the back and they have a few newspapers on the front table for you to grab to read while enjoying coffee. Parking lot has ample space outside. There is a wall on the interior with some of their merch and a cork board for local businesses to display ads. read more

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I'm obsessed with Parks Coffee in Carrolton! The coffee is chef's kiss and the pastries are to die for. I got the iced white chocolate latte and it was so creamy and flavorful. The cinnamon roll was also amazing, it was the perfect balance of sweet and savory. The staff is so friendly and welcoming, they made me feel right at home. I highly recommend checking it out if you're in the area! I got a iced white chocolate latte (front) and my friend got an iced matcha and a cinnamon roll. Overall it was a 4/5!! Would recommend. read more

Parks Coffee Roastery & Cafe - Coffee Roasteries Near Me - Carrollton, Texas

Cute coffee place! The location is a bit random, it's in an industrial/office building part of town near some neighborhoods, but it's really cute and close to the highway so great for a quick pick up. I got a latte, which wasn't very memorable or distinct, but still pretty solid! Not many outlets so not exactly a study place, but it is cool to see some of the behind the scenes of the roasters. Tons of coffee beans to grab for home or gifts. read more

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My favorite little (big) coffee shop in Carrollton. There is space for studying, or just enjoying your coffee. There is cute merchandise the store offers. I pretty much come here every time I'm in the area. The coffee is solid, the employees are nice, the entire shop is clean. It's also really cool to see how the coffee is made. read more

Parks Coffee Roastery & Cafe - Coffee Roasteries Near Me - Carrollton, Texas

Interesting interior, plenty of seating, they got lawn chairs too. You can learn a little bit about the coffee process walking around! I did not like my iced latte, its got the bad tastes of viet coffee without the chocolateness. The Matcha drink was not good either, it was not sweet and after asking to add sweetener it was still not good. Seats were not comfortable so I personally have no reason to be back. read more

Parks Coffee Roastery & Cafe - Coffee Roasteries Near Me - Carrollton, Texas

I usually start my morning with an iced vanilla latte and this place has been my recent pick up store for my coffees. I like that every time I order iced vanilla latte, the taste has never changed. I liked how the sitting areas seems to be divided into the talking area (by the front) and the studying area (towards the back) assuming that the back area always was the quieter side. Also, one more nice thing about this cafe is that there are plenty of parking spaces! read more

Parks Coffee Roastery & Cafe - Iced vanilla latte - Coffee Roasteries Near Me - Carrollton, Texas

This is a very unassuming coffee shop off PGT highway. From the outside it may not seem like much but this is one of the biggest coffee shops in the DFW metroplex. They also sell lots of cute merch and have cute decor. Wifi is also free Drink: - matcha latte and vanilla latte. The matcha in the matcha latte was not blended very well hence the four stars Vanilla latte was great! Perfect amount of bitter and sweet. read more

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This place has been on my bucket list for quite some time. Got a chance to enjoy the Sunshine Coconut Mocha Latte with coconut milk. I believe it's one of their monthly/weekly specials. I was able to enjoy my drink and read in peace. You can see the factory from the giant window in the cafe. I believe they were filming something that day because you could see them through the window. I look forward to returning and taking the tour they offer! read more