You're safe to get an iced tea or standard coffee, but anything mixed keeps getting messed up. Lattes, shaken espressos, even the refreshers are missing ingredients quite often. I really wanted a pink drink and I got coconut milk with a sprinkle of just strawberries. I don't like to post negative reviews unless it happens often. The prices are too high to have such a low read more

Starbucks - What was supposed to be a pink drink, but the refresher mix is missing. - Coffee & Tea Near Me - Clayton, California

This is my favorite Starbucks of all time. They all know my name and my husband's name and they really make this feel like a neighborhood coffee shop. The entire staff is so sweet and they customer service even during rush hour is so amazing. They always ace our orders too! read more

This Starbucks was my first stop on today's shampoo adventure. I mobile ordered and while my drink came out quickly, the food took a really long time - so long I considered leaving it. Although the service was friendly, the location was extremely busy with not much seating outside. I personally didn't find the space that comfortable and ended up walking over to the seating area next to Safeway to enjoy my drink. read more

I ordered iced brown sugar oat shaken espresso. I noticed it because not fill full. So not happy to see have not fill full that I paid drink. read more

Starbucks - I order iced brown sugar oat shaken espresso. I noticed it that not fill full. So not happy to see have fill full drink. - Coffee & Tea Near Me - Clayton, California

Walked in to order 2 hot lattes, and it took 17 minutes! There were a lot of mobile orders that came in and picked up before us. Very Frustrating!! read more

Food: I got a matcha frappuccino from this place and the quality of my drink was consistent with other Starbucks stores. No complaint in that department. We also tried their seasonal flavor for this Fall: spiced apple frappuccino, but it wasn't really my favorite though. But I'm glad we tried it still. Service: staff were friendly and service was fast. Very good. Ambiance: it was a hot summer day when we visited the store and thank goodness the store was fully air conditioned. There were tables for customers to sit at, which I appreciated. But some of the tables were a little dirty. That's the only reason I didn't give this Starbucks the full 5 stars. But other than that, this place was awesome. read more

Starbucks - Our order. - Coffee & Tea Near Me - Clayton, California

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I often order coffee there, I love the cheese danish. I've ordered coffee from many places, but here the staff is always so nice! They are all very friendly and welcoming. There is always some special atmosphere there read more

Starbucks - Coffee & Tea Near Me - Clayton, California

Asked for a white mocha, got an iced coffee. Well this is the last time I'll waste my time in line. You've lost a longtime customer!

Update on Starbucks Be careful when you order your drink through the Starbucks app and using the Curbside Pick Up...plenty of customers are taking advantage of the feature. They only have three spaces dedicated to Curbside Pick Up. I suggest coming inside to pick up your order. The service at this location is good! I ask a question about using their restroom and if I am allowed to stay inside to enjoy my drink. They did inform me that I can use their restroom and that I was allowed to stay inside for only 30 minutes while enjoying my drink. I have to say that they are doing a good job for only allowing people to stay inside for a brief time. You are still allowed to sit outside to enjoy your drink but since we are still in the Pandemic it is better to stay safe than sorry. I prefer ordering my drink here compare to going inside Safeway. The Starbucks app does not allow people to order inside the Safeway. I feel that there are more selection compare to what is inside Safeway. Keep the great work Starbucks! read more

Starbucks - Curbside Pick Up - Coffee & Tea Near Me - Clayton, California

I just got the most horrible peppermint mocha ever at this location this morning. I don't go to Starbucks often but every season enjoy this drink. The red cup giveaway was enticing. I basically got it and brought it home to have with my lunch. It's raining and planned on relaxing the rest of the day. I doctored it up with a packet of chocolate and some peppermint extract I happened to have. I've been caring for my sick father and this was an added stress that I didn't need. There is a new Dutch Bros up the street which I'll be going to from now on. It's not even worth 1 star. read more

The lady that was working the espresso machine today 9/20 in the afternoon is insanely slow. And why did she make 1/2 of my drinks and then try to help out the person on Frappuccino's???!!! Make it make sense. At least finish an order. Executive functioning skills are severely lacking. 30minutes for 2 iced lattes??!!! read more

This is the most disorganized Starbucks location I've ever been to. 6 staff but only 2 appeared to be actually working. Ordered 2 drinks, one was made and after waiting a while I asked for 2nd drink. Told they are getting an ingredient out of the back. After waiting quite a while longer, I went to the register and the manager wasn't even aware that the ingredient was out. So, no one was getting anything out of the back! At this point my first drink, a hot drink, was cold. I ended up throwing it out it. Waste of my $ and time. No communication and no apology. read more

Love this location. Always gets the drinks right. Super friendly and clean. Good place to meet friends, sit down and work, or just run in for your food and drink to go. read more

Starbucks - Sunset drink - Coffee & Tea Near Me - Clayton, California

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HORRIBLE! I ordered a lavender oat milk latte and the lady behind the counter repeated my order to me and then proceeded to make the wrong thing (mind you she made a matcha. latte and matcha don't even sound similar) ! not the first time either... they are also always out of food. read more

We placed a mobile order at 4pm and only got 1/2 our order. We waited over 20 minutes for an ice tea, and the employees were rude. The manager was not helpful. Will not recommend this starbucks read more

They close at 8pm and I arrived at 7:25 and they said they didn't have any coffee drinks to sell because they were getting ready to close. Does McDonald's shit off the fries 35 minutes before closing? Corporate train your staff...if it closes at 8...you clean the pot at 8:10. read more

Inefficient service. So many people working but service is so slow. One of baristas was super rude to me when I asked about my order. Poor staffing at this location. read more

The service was terrible . I ordered online . Got there I got in line to get a physical gift card and there was four people in front of me . They got all their drinks before me which I ordered online and should have been before them I waited and waited and waited . So if you're in a hurry don't go there or want your drinks quickly don't go there ​ read more

Interesting experience today at this location Ordered tea and bagel online so far so good easy to order Waited till the time said Walked in with mouth and nose covered With my shirt pulled over both Extra long shirt to make sure nothing not covered After wait the bagel was finished I was told I can't receive my order until a mask was on my face When I Denied the mask I was told I will Not receive my order I said then give a refund Was told no refund Then the person who made the order said "No problem I'm going to eat it on my break" Once again said just give me a refund Then the mask bully started yelling call the police Call the police Call the police I said call the police and explains how my shirt doesn't work as a mask You will not give food that was paid for and you will not issue a refund Now go back and check the video and see all the employees that were handling food and masks with no gloves on Look at the employe who got up in my face quietly talking trash that only I could hear You will know when because he got the middle finger After no refund and calling the police he put The refund back on my card Super aggressive employees shocked me at Starbucks Not allowing me food and drink because my mask was not like his is prejudice So Starbucks received a one star Unreal. read more

The place is delicious!!! But what's up with the toilet? It is so dirty! I needed to use the bathroom, and when I walked in I got immediately grossed out by how dirty it was. The service is a little slow, too. I was the only person there and it took like 5 minutes to get a coffee! Otherwise, everything else is good and yummy!!! read more

I frequently visit this Starbucks. However, after visiting a day before Thanksgiving, I ended up with a stomach ache that won't go away also ruining my Thanksgiving experience since my stomach still hurt. I orderered a Grande Cafe latte and a Turkey and egg sandwich. They sandwich looked like it had fallen apart but I didn't think anything of it. It's day 3 and I am still not feeling well. read more

This is the main reason why I hear my family and everyone I know say how much they hate Starbucks. Went here today ordered a strawberry passionfruit lemonade like I do daily and because someone that has never served me before did not listen and keep asking questions. Then charged me $5:45 originally, then $6.45, then $7.25. I asked her do why $7.25 when yesterday was $5:45. She said oh we raised our prices. I asked her when because you raised it twice in less than a second and she just looked around for some one to save her dumb ass. read more

I want to commend Casey the manager for taking care of an issue regarding my debit card. Although it was no fault of Starbucks, she took it upon herself to help me resolve the problem. Her enthusiastic and positive personality was very much appreciated and refreshing, especially in this day and age. read more

Just curious as to where the rest of my grande coffee went? Lol (2nd time this happens). And no, I have not drank any. Normally I would say you get what you pay for but nope! Starbucks is definitely not cheap so I can only hope that next time I actually get what I pay for.‍ **Side note** this is my regular order, so I know that this isn't normal. read more

i love to get this starbucks every morning before taking my daughter to school. i love to get a carmel frap! it is so yummy and makes my morning so much better! amazing customer service as well! read more

Thank you for the amazing Frappuccino! Love this Starbucks location! The staff is super friendly and awesome! I always love coming here! read more

Starbucks - Thanks for making me an extra special Frappuccino! Love this Starbucks location. All the staff is super friendly and goes the extra mile! - Coffee & Tea Near Me - Clayton, California

I don't suggest ordering online because priority goes to the walk-ins. Some store management seem to prioritize on which orders they create first no matter if the online order was created 15-30min before. Plus you get attitude from a Supervisor that's obviously been working there for so long she became salty. Go to Panera across the street it's like a Nirvana compared to this high anxiety Starbucks. read more

This place is in a shopping center. There's plenty of parking here but no drive through . It's like any other Starbucks. It does not seem like you can work here. The customer service is pretty good here. read more

I love having this location so close to home! Great to run out for a coffee break or its convieint for my ride to work and home. My wallet is not as much of a fan as my stomach is of the proximity. The service here is always great! Everyone is smiling no matter how deep the line is. And the line can get pretty deep at this location during peak times. Don't worry at the sight though because they will get to you quickly but not forgo their customer service. Luckily they are pros at pumping out drinks faster than imaginable. If you are worried about a wait you can also order online here too! Super simple through their app. Just pick what you want and the location and it will give you live wait times to plan your day perfectly around stopping for a cup of whatever hits the spot for you. Just swing in grab and go. read more

I love coming to this Starbucks. There is always familiar faces. My drink is always made fast and from a friendly smile. Great service here and great quality of drinks. They listen to what you want and fix mistakes without hesitation. The baristas are always there to help you when you have questions about a certain drink or can not decide on what you want. They are there to help you and I don't feel like a annoyance when I do so. They carry different milk options like soy, coconut milk, and almond milk. Heads up almond milk does cost extra. Today I got the hazelnut latte with almond milk and light ice. Yummmmmm. Great drink for any occasion. They have the phone order as well which is a great thing. This location also offers a lot of food. They are fully stocked. Even late in the day they have food still. Try the new chipotle wrap that is delicious. read more

Starbucks - Hazelnut latte with almond milk and light ice - Coffee & Tea Near Me - Clayton, California

I've always had a positive experience at this starbucks location. the staff are always very inviting and my order is always made correctly. the only reason I docked a star is because I think the atmosphere inside isn't the best starbucks location for sitting inside and doing work (which I like to do) read more

Good service crew, friendly, helpful, quick service. I ordered white hot mocha. I will come again. read more

Starbucks - Starbucks - Coffee & Tea Near Me - Clayton, California

Can get really busy, but for a Starbucks that's to be expected. Lots of seating, and they know they get busy so there's generally enough of the baked products. Never had a bad experience here with rude baristas, so I'd consider that a win! read more

Starbucks - Really really good new meal! - Coffee & Tea Near Me - Clayton, California

Tonight I stopped in for coffee. Why are there 13 single use plastic cups (with lids) on the back counter full of various pre-made teas and coffees on the back counter waiting to be dumped and thrown away? I'll tell you why, the employees are trying to save time by pre-washing the pitchers and filling up these cups which they can throw away at close. They do this every night, so multiply 13 plastic cups by 365 days. That's 4,745 plastic cups your store is throwing away because your employees don't want to wash pitchers after close. How long does it take to run one load of dishes through the sanitizer? 4 minutes? First, this is hugely environmentally irresponsible. Secondly, how much money are you throwing away. Teach them better! read more

Starbucks - 13 plastic cups waiting to be thrown in the trash.... unacceptable! - Coffee & Tea Near Me - Clayton, California

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I order my same drink the exact same way almost every day from this Starbucks and they seem to get it wrong every single time. It's almost as if they read the tag and just do whatever they feel like doing. I ask for extra ice and they do the complete opposite. If there was a closer starbucks that offered curbside, I'd go there in a heartbeat. I'm so over this location. The staff is nice when I ask for my drink to be remade... but I just can't get over the fact that I feel the need to have my drink remade every single time!!! I order this same drink at other starbucks and it's perfect. I don't understand what the baristas are doing here.... something needs to be done. read more

Have been going here for awhile and have tried to support them during COVID - but an area for improvement is the crowd control. That is something this shop can do a better job with. I won't back after today as there are other locations that do a much better job. read more

This will be the last time I ever visit this location. Every single time the drip coffee is cold and when you tell them they act like they are bothered. The worst part is the barista is completely rude and only worried about getting the next order out and not having customer service for anybody who has paid for the current order. In today's day and age this service is not acceptable. read more

Been going to this starbucks for 10 years now. I think that I am going to stop drinking starbucks and stick to my nespresso and peets when I need. The drinks always taste watered down and just... not that great. This used to be my favorite starbucks :( I know most people might know the different but I completely taste it :( Anita is so sweet and so are the other staff members :most of them minus a few lol) read more

Poor management. Very inefficient service and turnaround time to prepare drinks. From my observation over the last couple months, it has really nothing to do with being short-staffed. read more

Unfortunately this place is no longer fast and now they have changed up their indoor space where you wait for mobile orders into something completely unfriendly to social distancing by placing tables in a weird way next to the door. Their drinks usually taste better but their indoor set up isn't ok. read more