I don't know what it is about this location specifically, but the lines always take 10 to 15 minutes minimum and then my order comes out wrong. I avoid going to this one as much as possible. read more

It is a nice location and the baristas are nice. The only thing I don't like is they play the music a little loud. Other than that pretty nice. read more

I ordered a trenta strawberry açaí lemonade refresher with light ice no berries after playing volleyball outside on a hot day. I thought this would be the perfect way to refresh me, until I got in the drive through and it was 60% ice. This was my one treat of the week and I chose to spend it at Starbucks. This way very disappointing after I ordered light ice because now I barely get any drink. It may sound like I'm being dramatic but this quite literally ruined my whole day. For 6 dollars, I expected a drink with just a little ice keeping it cool, not a cup of ice with a little bit of drink. And not even to mention when the ice melts it waters the drink down a lot. Very disappointed and my day is ruined, thanks Starbucks. read more

Starbucks - Strawberry Aa Lemonade Refresher - Coffee & Tea Near Me - Cincinnati, Ohio

I don't understand why the reviews for this place are so mediocre. This Starbucks location is really cool. It has a modern look on the outside and plenty of seating on the inside. We went to this Starbucks twice when we were in town for a weekend soccer tournament: once we went inside or takeout, once through the drive thru. Both experiences were quick and friendly. Next time we are in town, we will certainly hit up this Starbucks again. read more

Starbucks - a car parked in front of a starbucks coffee shop - Coffee & Tea Near Me - Cincinnati, Ohio

As we know the food and drinks are a 5 across the board when staff is properly trained and kudos to those working the window in the morning during the week at this location my issue is when I stop by for a afternoon or early evening drink or snack during the week or on the weekend needless to say the customer service is beyond sketchy! read more

these morons gave me a normal sized straw for boba. common sense isn't that difficult people.

All I did was order a grande Pike Place roast. It took almost 20 minutes. They weren't busy, they just kept making other customers' drinks ahead of mine. Customers who had come in after me. My wife ordered a Frappuccino which they made right away. One of the employees even asked what I was waiting on. When I told him, he immediately started making someone else's drink. There is no excuse for a basic coffee just getting missed or forgotten about. read more

It's clean and the service is good. Nice neighborhood. Did have any food but it's regular Starbuck quality.

I did the drive thru to order 3 drinks, one hot and two cold. The young lady was very nice and took good care of me. My two caramel fraps were very milky and just tasted like milk with a hint of favor. Both of us who tried it agreed on the taste. If I didn't have another appointment I would have taken it back and had them remade. Usually have a good experience not sure if they were rushing due to being busy but it could have been better. I will be back. read more

Do not bark at and berate paying customers for sitting down when only some of the tables inside have 'temporarily closed' signs on them, and your Google listing says you're open for dine-in! Especially when you don't answer the phone for customers attempting to call ahead and do their due diligence. Textbook example of piss poor customer service. Unfortunately you'll continue to thrive and ignore this feedback because you're corporate, but you don't deserve the volume of business you get. read more

A wasp and fly hanging out in the food case in the front as well as more wasps about the store the worker when I mentioned it said " oh yeah they are all over" which is great hope no one is allergic good job Starbucks read more

Very nice to stay and chill out because there are not so many people there (most of people stops by a drive through). The inside is a bit small but nice cozy to stay. Yea I would love to come by here again whenever I want to have some coffee around this area. read more

Starbucks - Coffee & Tea Near Me - Cincinnati, Ohio

I just order a grand ice latter with less ice and half serve milk.. but they just gave me bare milk and They charged me a grand ice latter fee, but gave me a tall grand ice latter... read more

Starbucks - Coffee & Tea Near Me - Cincinnati, Ohio

I always go to this Starbucks not only because it's the closest to me, they have never gotten my order wrong. I've only been inside twice I usually go through the drive thru. Usually the service is quick and every employee that has waited on me has been friendly and accommodating.I would definitely recommend stopping by this location for your Starbucks fix. read more

90% of the time I have an awesome experience! The drive thru is usually very quick! Staff is very friendly! This is not the closest Starbucks to me but I drive out of my way to go to this one! Love it! read more

Starbucks - Yummy mocha frap! - Coffee & Tea Near Me - Cincinnati, Ohio

This location is bigger than most, clean and quick. The people are friendly and I like the games they have for you to pass the time with. I remember coming here years ago and when we asked for their used coffee grounds which they give away for free (think compost or gardening), they didnt have any bagged up as usual so they asked if we minded giving it to us in a trash bag and gave us a lot. We were impressed and my mom was happy. Love the sugar free syrups to help keep me on track, too. read more

Ok, honestly the only complaint I have is there could be more seating, or just one or 2 bigger tables for a group, but hey, thats just me. This place has the fastest drive-thru in town, and thats out of every drive-thru! (ok The McDonald's up the road might beat it but still). And everyone there actually gives a crap. Its always a how you doin, how's your day, and an occasionally hun thrown in there (i'm country and old-fashioned, i love it!) They will help you if you need a suggestion, and won't be snooty with you if you say "medium" instead of "grande" (or whatever their medium word is :P ) So basically they're not barista snobs, they're speedy, and helpful. And they make a mean frapaccino :) read more

Worst Starbucks experience of my life. Saturday, June 20, 2020. Waited in drive-through for 35 minutes, got cut off several times because there is simply not enough vehicle access. Went inside waited for another 20 minutes during which time not one single person got a beverage. Left to go to another location. Warning to anyone coming through this location take the extra eight minutes and drive to Westchester. They have a drive-through and you won't spend an hour and not get a coffee read more

I just had the best experience at this Starbucks. Long story short, my brain went on vacation today so I needed some espresso. That's the cure, obvi. The man working at the register--I couldn't make out his name because my brain couldn't compute cursive today--was so friendly and pleasant to talk to. As I was leaving, hands full with all of the things women typically fill their hands with, I ended up dropping my Pellegrino soda. Which is in a glass bottle... And it shattered... everywhere. Or l, at least, that's how it felt. The baristas were all really nice about it and I left feeling like 'yeah! This is definitely my at-work coffee place!'' Also, the espresso has kicked in and I'm starting to feel alive again. read more

No! Waited forever for a mocha frap in drive thru. Was handed wrong drink and had to wait longer for it to be made. Got mostly through my drink and blonde hair was in my cup. Gross! I like the tri county location the best. I will never come here again. read more

This is one of my favorite Starbucks to stop at before work. The service is always quick and my order has never been messed up. Whenever I have a question about an item on the menu, the baristas are friendly and always have helpful answers/suggestions. read more

Some of the friendliest employees are all working at this location. It is a typical Starbucks with all the traditional options available. It has the bonus of a drive thru window. Hot breakfast items, cold case for snacks, and shelves packed full of coffee acoutrements. But it is the baristas who remember your name and your drink order, who check in on you even though you are just scoring the Wi-Fi, and who truly make the chain restaurant feel like a neighborhood coffee shop that make this particular Starbucks worth going to. read more

I swing by here when I am shopping at the nearby Walmart. It has plenty of parking and the baristas are efficient and friendly. I have always had a good experience here - no problem getting the wrong drink or having to wait. Definitely will be back. A-OK! read more

We love this Starbucks!! Everyone is always so friendly. The drive thru line is usually crazy busy but it's Starbucks....so, it's worth the wait. read more

I think it's time to officially quit going to this Starbucks, again less than 3/4 full when you pay for a venti.... these guys need to get it together, the other day it look 15 mins for the drive thru.....pathetic!! read more

Starbucks - 3/4 way full....really - Coffee & Tea Near Me - Cincinnati, Ohio

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This location has a pretty terrible parking lot - but that is not their fault. Just the design of the building, road, and parking. When you walk in there are a few places to sit down but the counter takes up a bulk of the interior space. The staff seemed friendly and I don't per-say have an issue with the level of service that I received. I do feel, however, that they were very unorganized. I'm unaware of whats all in the area but they do seem to be a busy location. So you would think that they would have it down to a science to ensure everyone gets their drink quickly. They did take our name during the order, but instead of saying the name on the order - they yell out the order. Well aparently us and the people in front of us had the same order so that was awkward when it was ours that was done first. read more

I am a consistent Starbucks patron, but the visit to this particular location was less than enjoyable. I visited the drive thru and ordered two iced beverages, and as I pulled to the window, I was handed a hot beverage.... when I corrected the barista- I was faced with a horrible attitude and just poor customer service. I do believe that I deserve the correct beverage that I had ordered and paid money for, so I chose spoke up. I always viewed Starbucks service as A+, but was disappointed today. The drinks were tasty once corrected but the attitude was unwarranted. read more

I just wanted to publicly express my gratitude to this Starbucks. I have a two year old son, who is...well...he's two. He's found something he loves in your birthday cake cake pops. Sometimes he wakes up in the middle of the night and stands up in his bed and says "Cake pop!" before flopping back down and going to sleep. But that's beside the point! Being two, he sometimes wants things and wants them right then, so we normally have to have a good stock on hand for meltdown emergencies. Your baristas don't bat an eyelash when we order eight of them at once. They don't question or look at us sideways. And nine times out of ten, you guys have them in stock! So thank you! read more

Your average Starbucks. A little over priced, hit and miss with getting in and out in a timely manner. I've got the wrong drink a few times at this location. But the drive thru is nice touch when your in a hurry and the workers are usually super nice and helpful. read more

Great that it has a drive thru. I would caution anyone that is in a rush to avoid going here from 7:30-9:00am. Overall quick and fast service. read more

Very bad service. Workers were impolite and didn't seem to care. And what ever you do don't get a latte.

I love this location! Every time you walk in, the staff makes it a point to stop & greet you...& a little attention goes a long way. Everyone is always very friendly, & helpful to boot....it was so nice to have one of the guys take the time to go over the different teas/brews/flavors with me, just so I could find a new one to try (& to not be made to feel like a starbuck-y dum-dum was great). I've never had a single bad experience with this location, & hopefully it stays that way :) read more

It's a standard Starbucks. I go here often, for a coffee and breakfast sandwich on my way to work. Friendly staff. Good food. Occasionally wrong order. ALWAYS a long line inside and at the drive thru, which is why I get so frustrated with this place. Today, I waited 15 minutes in line. read more

This is a great Starbucks. Most staff members are efficient. They all seem very friendly. They could, however, use more seating!

The wait was so long to get my drink, and once I did the drink was awful! I have ordered the vanilla sweet cream cold brew from many Starbucks, and this is by far the worst I have ever had. read more

I'm the first person in line inside, and I understand fraps take longer, but the 5 others that came after me got their drinks first because they put my drinks out to the drive thru line. My coffee frap has such large ice chunks that I might as well have gotten an iced coffee read more

I like Starbucks, I get breakfast for me and my kid there 7 days a week, like this branch (though they get very busy - but that's normal!) I don't like that they sold me a stainless steel commuter mug that rusted within 3 months, and then corporate refused to stand behind their product - their return policy is limited to 60 days. I'd give them 4 stars if it weren't for the mug- thing. read more

i mobile order every day and expect my drink to be correct. when I say NO FOAM, I really mean that (why pay for foam??) and a full cup for the cost, that is what I expect. it depends on which barrista fixes your order or whether you will get it the way you want or the way they want. read more