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Starbucks

3.5 (12 reviews)
Open • 5:00 am - 9:00 pm
Updated 3 months ago

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3 months ago

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5 years ago

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7 years ago

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7 years ago

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8 years ago

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5 years ago

Customer service is great! Always so polite and upbeat! Christian in the drive thru today was so sweet and personable, he made my day!

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7 years ago

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8 years ago

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Eastside Café - Coffee and Wine Bar - Coffee Flights!

Eastside Café - Coffee and Wine Bar

4.1(51 reviews)
1.5 mi
•$$

Located in the heart of East Dundee downtown area. Serving up small bites, sandwiches, breakfast…read morefoods and more, check out the menu. They make craft coffee drinks (something for everyone) including espresso martini's. They have a large selection of wine for purchase and lots of small boutique items that you'll want to checkout while sipping on your favorite drink. They have several seating areas inside to gather with your favorite pal's. Perfect place to grab your morning coffee, a bite to eat and sit outside on their patio as well. We enjoyed a glass of wine while I shopped around. Service was friendly and quick.

Unbelievably Hostile and Combative Service…read more My friend and I visited Eastside Café around 10:00 AM on a Saturday, and it was hands down the most memorable meetup we've ever had--for all the wrong reasons. Unless you want to be insulted, barked at, and made to wait over an hour for basic food, avoid this place at all costs. The Timeline of Events: * Line Wait: 20 minutes just to place our separate orders at the counter (3 couples were ahead of us). * The Orders: Two paninis (which menus state come with chips) and one small latte. * The Initial Wait: After 25 minutes of waiting (45 minutes total in the shop), we had zero food and no coffee. We politely checked in with the pleasant dark-haired employee, who admitted our order had been forgotten. * The Final Food Wait: It took another 10 minutes to get the coffee and one panini. It took an additional 25 minutes--and another follow-up--just to get the second panini. Total food wait time: over an hour. The Atrocious Service: The blonde employee with glasses and a bun was shockingly hostile. While we waited, she loudly called a table of four girls a "bunch of alcoholics" simply for ordering two mimosa flights. She then barked at them to "come pick up their dam drinks" because she wasn't "paid enough to walk them over." When they rose to leave, she yelled at them that she was "NOT cleaning up after them" and demanded they wipe down their own table. They left with their tail between their legs, like they did something wrong. When we naturally grew concerned about our second missing panini and asked about it, she said she's busy. We said we understand and only want to know how much longer. Then she snapped at us in front of the whole restaurant: "Clearly you DON'T understand or you wouldn't keep asking me about your dam panini." Mind you, we had only asked once. The Aftermath: We ended up asking for the food to-go just to escape the abuse. They completely forgot our chips, and we had to ask for a menu just to prove they were included, resulting in a 5-minute wait for what turned out to be chip crumbs. We ended up chatting and laughing out of exasperation with the mimosa group outside, who were actively warning prospective customers away. They went back in and took a picture of this person for receipts. The most shocking part? When I got home and looked at Yelp, the person responding to reviews as the business owner looks very similar to the blonde worker who abused us. If the owner is the one back-talking paying customers and treating everyone like an interruption to her phone time, this business is in serious trouble. I'm not posting the picture of the blond girl in question out of privacy. It's a running joke now between my friend and I that wherever we meet up again in the future, it won't be as bad at the Eastside cafe. Completely rude, combative, and unacceptable. Never again. And the food was just mediocre.

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Starbucks - coffee - Updated October 2026

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