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    Hugs & Mugs

    4.9 (20 reviews)
    InexpensiveCafes, Gelato, Coffee & Tea
    Closed 9:00 am - 3:00 pm
    Updated 3 months ago

    Hugs & Mugs Photos

    HUGS & MUGS ATMOSPHERE

    What's the vibe?
    Moderate noise
    Good for groups
    Outdoor seating
    Good for kids

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    Ruth L.

    This place is a hidden gem. It is connected to Gigi U which I believe is a continual education & offers internship for those with down syndrome. It's a pretty cool place and will definitely warm your heart. We highly recommend this place.

    Go and support if you get the chance. "Hot Chocolate Supreme"
    Jonathan H.

    I've read that some folks don't like the fact that others are benefiting from the fact that there are profits being made off the hard work of people with Down Syndrome. Well from my eyes i witnessed guidance, support, encouragement and love to mention a few big ones but there was way more going on. It is also affiliated with Gigi's playhouses which also helps children with Downs develope and interact socially. I was fortunate enough to over hear a conversation in which they were providing constructive feedback for one of the individuals. It was scincre and genuine in my opinion and I felt that they conducted themselves professionally holding this individual accountable while encouraging them to reach their potential and strive for a little more. I was also impressed with all the love the staff (w/downs) had for everyone that walked through the doors. If I lived in and around a location i would frequent it personally. Keep up the great work. P.S. I love my mug. Hope to see you again soon. (Staff, Brian and David)

    customers in a coffee shop

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    2 years ago

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    1 year ago

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    3 years ago

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    1 year ago

    Very comfortable place for a bookclub gathering. Parking is easy and accessible. The mission of the cafe is laudable

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    7 years ago

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    10 years ago

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    9 years ago

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    7 years ago

    This is my new go to place! Great customer service, coffee was super fresh, full body great aroma and taste.

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    10 years ago

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    9 years ago

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    9 years ago

    Love this place! The gelato and smoothies are delicious and the customer service was fabulous! I will definitely be back!

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    8 years ago

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    10 years ago

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    Ask the Community - Hugs & Mugs

    Review Highlights - Hugs & Mugs

    This is a wonderful space that allows individuals with down syndrome to work, serve and interact with people.

    Mentioned in 3 reviews

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    Napoli Per Tutti

    Napoli Per Tutti

    4.4
    (490 reviews)
    2.2 mi
    $$

    If you're looking for a taste of Italy, this place is definitely worth a visit. I'm glad I finally…read morestopped by to try their food, and it did not disappoint. For an appetizer, I ordered the oven roasted octopus, and I highly recommend it. The marinade really brought out the flavor of the octopus, and I was impressed by how tender it was. Octopus can easily become rubbery if not prepared properly, but the texture here was soft and perfectly cooked. For my main course, I had the lobster ravioli. While the sauce was rich, creamy, and delicious, I was a bit disappointed that there weren't any noticeable chunks of lobster in the filling. We also ordered the Schaumburg pizza. I loved that all of their pizzas are cooked in a stone oven. I'm usually not a big fan of crust, but this was an exception. The flavors were well balanced, not overly sweet from the barbecue sauce, with just the right amount of savory flavor from the bacon. Everything worked together beautifully. Overall, the entire dining experience was excellent. From the food to the atmosphere, it was a very enjoyable meal. I can't wait to come back and explore more of the menu.

    You know, since moving to Schaumburg 2 1/2 years ago, me and hub hub had passed this place a lot…read more It seemed like 1 million times - and all the while we would say "we need to come here sometime!" So, last night was that time! We walked in about 5:15 on a Sunday afternoon, and they were pretty busy! In addition, they had a guy singing acoustically with his guitar, pretty sweet! We were quickly seated, and water came instant instantaneously along with the menus. I ordered a cocktail and hubby stuck with water. He is, after all, the designated driver tonight. We decided to order Arancini and bruschetta for appetizers, while we ordered a margherita pizza for our main. Very quickly, the appetizer showed up - and the arancini's were small, but very warm to the touch and the bruschetta, while small at only four pieces, had lots of mozzarella, tomatoes, and olive oil on them just the way we like it! Needless to say, the appetizers killed it. But what about the pizza? You may ask well, it showed up and it was very hot- not only was it delicious, but it was the first pizza we've had since arriving in Chicago that had a a crust that tasted like many pizzas we ate in California - that was not a bad thing. While we sat there eating and enjoying the music, we commented on how pleasant and simple the restaurant was and more importantly, the staff was wonderful and very accommodating. Do we recommend this restaurant? Yup, and it's now on our rotation list! Try it and tell us what you think will you?

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    Napoli Per Tutti
    Napoli Per Tutti
    Napoli Per Tutti

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    Amorino Gelato

    Amorino Gelato

    4.1
    (23 reviews)
    5.2 mi

    Amorino is one of my favorite places for a sweet treat! Their ice cream is incredibly delicious,…read morerich, creamy, and full of flavor. I also highly recommend their Cortado coffee--it has a wonderful, rich taste and pairs perfectly with the gelato. Pistachio is my favorite. They offer different sizes of cones and cups, so there's something for everyone. If you're in the mood for something extra, don't miss their waffles--they're definitely worth trying. Service is great. That have cozy tables, even it is in the mall, still can relax. A perfect spot to enjoy high-quality gelato and great coffee. I'll definitely be coming back!

    Though there are plenty of ice cream and frozen yogurt options in malls around America -- Finer…read moregelato shops aren't as common to find. Fortunately Amorino Gelato is one of the better ones that I've run across. The decor here definitely looks much more elegant than the average frozen treat restaurant, with the different gelatos displayed in clean looking cases and premium machines visible making drinks. The menus and signage is all very elegant looking -- though the print on them is small enough it can be difficult to read at times. I really appreciate how the overall restaurant is colorful with food and signage, but is elegant rather than tacky. I do wish there was a bit more seating here, as the business gets rather busy but you may have to compete for somewhere to sit and enjoy your treat. The food unsurprisingly is very good. The gelato flavors are distinct with clean and fairly bold flavors made with good quality ingredients. I also tried the waffle here which was fairly light, crisp, and enjoyable. They are very generous with samples here and I enjoyed every flavor that I tried. Prices are fairly reasonable compared to similar establishments. Overall, worth a visit if you need a sweet treat within Woodfield Mall, particularly if you're looking for gelato in a rose shape in a cone.

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    Amorino Gelato
    Blueberry cheesecake gelato
    Blueberry cheesecake gelato
    Amorino Gelato

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    Tous Les Jours

    Tous Les Jours

    4.1
    (382 reviews)
    3.1 mi
    $$

    Selection was a bit limited although I went an hour before closing. I got a Korean sugar donut…read more(spiral), two pastries with sausage in them. Super good when heated up. Not too salty or bland. I got a fresh red bean paste pastry. SUPER fresh. I reached towards the back. The bread was very fluffy and soft. The bean paste was fresh and not too sweet. The ice pistachio matcha was recommended and new by the cashier. He was right! He mentioned how he puts 1 pump instead of 3 and there was a very very small amount of sweetness. If u don't want sweet, do 1 pump. The topping and foam adds some sweetness. Small/regular size was a perfect amount. I paid about $20 for 4 pastries and a regular drink. The inside was spacious but only seating along the opposite wall. Bathroom is clean.

    Very disappointing experience at Tous Les Jours today…read more The service was extremely rude. The cashier (long black hair) she had an unfriendly attitude from the start--no greeting, no smile, and it felt like she was already irritated. What made it worse was how both the cashier and the owner spoke to me. They raised their voices instead of helping. There was a promotion for 3 bakery items for $5. I accidentally selected 7 items instead of 6, and I clearly told them multiple times that I only wanted 6 and did NOT want the extra item. Instead of fixing a simple mistake calmly, they kept raising their tone at me, which was unnecessary and uncomfortable. As a customer, I expect basic respect and professionalism. This situation could have been handled politely in seconds, but instead it turned into a negative experience. I won't be returning, and I hope management seriously works on customer service.

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    Tous Les Jours
    Tous Les Jours
    Tous Les Jours

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    Undici Gelato

    Undici Gelato

    5.0
    (15 reviews)
    8.9 mi

    This place is off to a good start. At its current location it's a little tricky to find. It's…read morelocated at a country club but you don't have to be a member to buy the gelato. Just go down stairs through the entrance marked the Fox and Turtle and you're there. They seem to provide four flavors at a time and have new ones frequently (daily?). At any rate it was delicious and it was nice not to have to go into dangerous downtown Chicago to get good gelato. Highly recommended and looking forward to the growth of this new business.

    This next location is a hidden gem in Itasca…read more This small confectionery wonder is located near the front entrance of Fox and Turtle in the Itasca country club. The name is Undici Gelato in Itasca. The owner, whose name is Antonella, spent years with top chefs to create the most perfect Gelato. The flavors change by the week and are all made with fresh fruits and creams. Nothing is artificial. I had been here many months ago as a suggestion from a friend to try their out of this world Gelato. I again was contacted by a subscriber who told me that I needed to try their new shakes made with fresh gelato. They said it will blow my mind with how good it is. I arrived at around 4 o'clock on a Friday. I sat at the bar area of Undici. I spoke with Antonella for quite some time. She is such a wonderful and friendly owner. I could not wait to try this shake that she had in store for me. I opted to get my shake as a malt. The shake consisted of fresh strawberry gelato. When I tell you, I took my first sip and it took everything in me not to chug the entire shake right then and there. You could taste the fresh strawberries. You could also taste the high-quality cream. It was like drinking pure silk. It was so creamy and smooth, one if not the best shake I've ever had in my life. I had to get one to bring home to my wife so she could also try this confectionery masterpiece. The price of this super high-quality shake was only six dollars. It blew my mind. There is another shake and location literally a block away from here that I did a review on. They were charging $14 for a shake that could not hold a candle to the flavour and quality of this shake. As I sat and talked with Antonella, enjoying my shake, she also told me she had another drink that she was introducing to the menu. It was what she called an Italian spritzer that she wanted me to try. The drink before I tasted it looked so beautiful and refreshing. I took my first sip and it took me back to when I was in Italy. The flavours were a subtle orange with hints of citrus. It was a wonderful and refreshing drink to have on a summer day. I cannot stress enough that all of you need to go here for the best in Gelato. The quality and flavor is like nothing you've ever had. Follow her on Facebook where she updates her flavors weekly. Undici is open at 4 o'clock on Fridays to close. It is also open on the weekends. Check hours before showing up. I never recommend a place without my stamp of approval. Check Undici Gelato out and you can thank me later. I rate Undici in Itasca a 9.3 out of 10.

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    Undici Gelato
    Undici Gelato
    Undici Gelato

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    Andy's Frozen Custard

    Andy's Frozen Custard

    3.9
    (76 reviews)
    2.0 mi
    $$

    It had been two years since my last visit, and I decided to give this place a second chance because…read moreI wanted to try their seasonal strawberry shortcake. I'm so glad I did, it was absolutely worth it! The shortcake was warm, soft, and incredibly moist. The ice cream was rich and creamy, and although the strawberries were still slightly frozen, they complemented the dessert really well. This visit completely changed my impression of the place. I left very happy and will definitely be coming back, especially while the strawberry shortcake is still in season.

    We live really close to Andy's and when we drive by in the summer it is almost always busy! The ice…read morecream is thick and has such a nice texture and taste. I love the ice cream cones and my husband really loves the James Brownie ice cream in a cup... most of the time we order a large and split it. They have a rewards program and you can earn $5 off. They also give you a free ice cream cone on your birthday. They are always coming up with a new flavor and sometimes they have free collector cups that your ice cream is served in. You can order through the drive thru or walk up to the window and place an order. Even if the lines are long, you don't wait too long for your dreamy dessert! I recommend coming here at least once. It is definitely worth the extra cost! You can tell they use high quality ingredients. We are diabetic and even when we splurge our blood sugars don't spike as much as a lot of other ice cream places. So we prefer to come here for an occasional sweet treat!

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    Andy's Frozen Custard
    Andy's Frozen Custard
    Andy's Frozen Custard

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    Hugs & Mugs - cafes - Updated July 2026

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