Normally on a regular day I'd give this place five plus stars because when I normally make appointments I make them with Linh and I am NEVER disappointed. Today I had Tommy. He left my nails uneven and patchy and before I knew it he was done. He didn't talk to me or ask what kind of pedicure I wanted. I will ALWAYS recommend star nails to people and will continue to go there, this one time was just unpleasant. If you do get the option though I would say go with LINH! read more

Very disappointed with star nails. Nail tech had to ask permission to take off polish on 1 nail, ( I didn't like the color.) She did ok not great, for what they charge. Your tip is shared with the salon, the nail tech only gets a portion. I will not go back! read more

Love star nails. Everyone has there own files and nail buffers which is great in my opinion. The staff is friendly. They have a great color selection. Prices are exceptional. I come only here for eye brow waxing. read more

Never Again!!!!!! My girlfriend and I went to star nails asking for a soak off and fresh new full sets of pink and whites. First off they didn't soak the nails off, but rather pried them off using a glue on nail tip and some clippers, which hurt like hell. Secondly both of our sets wound up looking like we had glued chiclets to the tips of our fingers with giant bubbles and demarkation lines under the pink acrylic. Thirdly when we complained about the appearance of our new sets we were told that because we had booked on such short notice they had given us the worst manicurists they had. They then failed to offer any sort of an immediate or returning discount or to fix our nails. I am so surprised that this place had so many good yelp reviews and yet I walked out feeling as though i had just been robbed of $40.00. It has been almost 24 hours since my experience at star nails and my nails are still burning and throbbing! read more

Star Nails - Not my idea of a good French tip acrylic. - Nail Salons Near Me - Hesperia, California

I guess as with any nail salon, it comes down to the technician you get. I made a last minute appointment an hour before closing. The lady who did my pedicure was mediocre at best--had to keep pulling my foot to avoid having my actual skin cut rather than the cuticle. In fairness, other pedicures I've gotten here have been great. Overall, the shop is clean, and the sign-in/check-out process is always pleasant. I would love to know the "good" people to request, cause when you just show up, it's really the luck of the draw here! read more

Julie did my nails and I just love the job that she did!! It's a bit pricey but it is definitely worth the money spent. They earned a customer for life. read more

I came to star nails because I was told by the front desk that "rosie" could do a lady and the tramp design for sure so I went. Well she tried and the picture was horrible. It looked nothing like the dogs so I asked her to remove it and put one of the other designs which she didn't do what I asked instead she put her own designs in it after I just told her what I wanted. Then I expressed how upset I was and they still made me pay the full amount even tho the design was nothing like the picture or what I wanted. I wouldn't recommend and I definitely will not be coming here again. read more

Amazing! A little pricey but you get your own box with utensils. I took my 5 year old and honestly they charged me $19 for a normal pedicure for her...she didn't take that much time and she definetly didn't use that much product so they should have a pricing for kids. But my gal was great and so attentive. Another thing I didn't like was some woman came up to both of the girls working on us telling them they can't use some scrub anymore.... ummm you had it on your "menu" and isn't that something you should do during a staff meeting and she was so rude in telling the girls...that gave me a bad taste in my mouth. read more

I thought this place would be great based on reviews. My usual nail salon moved locations, so I am hunting for a new one. First off, I was charged mandatory fee of 2 dollars for your own file and scrub. I went there with my grandma, she said her girl was good and took her time on her feet, she got extra treatment on them as well. I got a mani/pedi for $27, my girl kept pushing gel nails or a special treatment to do. When she did my Mani, she put on the lotion last and forgot the clear coat on my nails. When she did my feet, she would not shut up about this owie on my pinky toe, it was skinned from my heels I wore one night (I know it isn't pretty, but you don't need to make a costumer feel uncomfortable). Again forgot a clear coat, and later on that day already have a chipped nail polish on my big toe. I asked her how long she worked there, she said a year... so, I don't know if I got the worst lady, but how could she not get a complaint on her. Tip: They claim on yelp you get your person box with nail filer, buffer, drill bits, and foot scrubber. I only got two items which was a nail file and foot scrubber read more

Love this place! They are very clean and very good. I have been to other Nail Salons and some that claim to be Day Spas and my polish chips or the Nail Tech doesn't do a very good job. Here at Star Nails I have never had a single issue. I will be a regualr customer for sure! read more

OMG I have never paid so much for a pedicure! They charge for absolutely everything and you get a box with your own personal items it's 2.00 regardless if you want it or not. read more

I just had a gel manicure and regular pedicure with Kate. She did a wonderful job and I will definitely be back for more! The salon is extremely clean, everyone is friendly, the products are top quality and my experience there makes up for all the other bad experiences that I've had at other nail salons in the HD. Thank you Kate and Star Nails for my awesome mermaid nails! read more

Star Nails - Mermaid nails by Kate - Nail Salons Near Me - Hesperia, California

I love Rosie for hands/nails and Tommy for pedicures. He gives the best massages :) I was disappointed in their appt scheduling. Not very punctual at all! read more

Bad customer service.... I had an appointment for a pedicure, I checked in sat down and waited to be called. Another lady checked behind me with an appointment. Then another checked on as a walk-in. I sat in the chair for me pedicure, along with the other lady that had an appointment (after me). A few minutes later the walk-in was seated. I sat in the chair 25 minutes without a technician to service me. While the two other ladies had already started to receive service. I went up to the receptionist and asked her, why haven't I started to receive service. She had the dumbest look on her face like she didn't know a technician hadn't come by yet. The receptionist did not offer and customer service as to say "I will get someone right away". She had that dumb oh well look! So, I had that "I'll take my money and business somewhere else look". Never will I refer anyone here! read more

Overpriced for the location. I've had good experiences here, but after this last time I will not be coming back due to the rude woman who obviously was speaking disrespectfully about my sister and I in her language. There is far too much competition to have to deal with that when I'm trying to get a simple service. read more

Amazing service to do nails and pedicure very clean I like how u have your own box.. I'm a germ freak I wouldn't like to use someone's else tools that they used on somebody else on me.. I absolutely love it and recommend it read more

First time coming here and I loved it, they are very clean and are completely honest with you. I went to another nail salon and they told me I needed a new set for what I wanted but I came here and gave me exactly what I wanted with just a fill. read more

There work is really good but there costumer service sucks!!! I get turned down 75% of the time because "they never have anyone to help me" well maybe u guys should organize your schedules better.... I'm tired of getting turned down... Looks like its time to find some where else to go... read more

I took my friend here for her birthday. It was our first time going here and my friend's first time getting a pedi. I wanted it to be a fun experience for her. Very pleased with the service. Our lady did a wonderful job on our pedicures. I like the idea of getting our own box. Very clean. Love the massage pedicure chairs. I was so happy that my friend loved her toe nails, the flower design she chose came out great. If you go with a friend, its best to book an appointment, or you'll have one lady working on both of you, which takes longer, but no complaints it was relaxing. read more

I love Star Nails! The service is always great. Nini is amazing. After moving up here and going to every nail shop up here I'm glad I found Star Nails. Service is great. Shop is always clean. VERY SANITARY!!! read more

Run if they give you the Spanish speaker who sits in the last row. Lilly is great but wasn't available when I went in. I get there early to pick a gel color when I do they tell me they don't have it. Then the girl starts talking crap to the receptionist in Spanish, not know I speak Spanish. I didn't think to warn my mom when she went a few weeks later. Got the same girl who did a sloppy rushed job because she had to go. read more

Let me start by saying I have been to a lot of nail salons. However I have never been to a place as awesome as Star Nails... Lynn is amazing! !!! She knew exactly what I wanted as far as a gel pedicure my toes look awesome! !! I will never go to another salon again she is the best!!!! read more

I will never come here again. It was my first time here and the receptionist didn't acknowledge the fact that I was standing in front of her. She just kept answering call after call. She then pointed to the sign in sheet while still on the phone. I told her I needed to ask a question before signing in. No response from her. Note to you, front desk is the first and professional impression of a business. read more

One of the best nail jobs I've had in a long time, she took her time and made sure she did a great job, I've been to a lot of shops that just rush through and are very rude. I'll definitely come back when I'm in town read more

Super clean, for a whole lot less! Excellent customer service! And very detail oriented. However my gel did not stay on very long. Started chipping in 1 week. read more

I had called and scheduled an appointment for two people, told them what services I had wanted done. When I get there I was like 20 minutes early. So I didn't mind waiting. 30 minutes came after my appointment time, still no chair. So 30 minutes turns into an hour before some one even helped. I let my daughter go and get her nails polish. Still no chair. How is it I make an appointment and still have to wait an hour and more. By the time the guy did finish my daughter nails, it has been an hour and 40 minutes of waiting with an appointment. So horrible. Not once did they say your next or anything. I kindly paid for my daughters nails and then told the lady at the front I don't need services for myself. She was the only one who said, I'm so sorry. It was other people who came in after me and got a chair. I was starting to think was it cause of the color of my skin. However I will not ever go to this place again. All this was on a Saturday. Their service is terrible. read more

I've been a customer here for years and they are the best. Everyone is friendly and treat you like family. It's also the cleanest nail salon I've ever been to. I recommend everyone give this place a try! read more

Best nail salon in hesperia!! I will never go to another place to get my nails done besides here! Liz is my favorite nail tech! She truly dedicates her time to what she does. I have gone to other places and they are not as clean as star nails. Star nails gives you your own set of buffer and nail fine so you can use for each visit. To me this shows attention to detail and they really care about the quality the wish to project. They also recently did some remodeling and the new massage chairs are fantastic!! read more

I absolutely love Star Nails! I have tried many of the local salons and by far, Star Nails is the best salon up in the high desert! They take so much pride in providing a sanitary and relaxing environment. I've been going to Star Nails for almost ten years and would never risk going anywhere else. I highly recommend this salon! read more

Lovely place, nice décor, clean, staff is very accommodating. I have been there several times and each time my experience is the same. OUTSTANDING. I highly recommend this shop. Christina is so awesome, she has done most of my appointments but I have a good feeling, that any of their employees would do a fine job. Today I had a ombre done on my fingernails, it is so beautiful, Thank you Christina read more

I have been a customer at Stair Nails for some time now and my service from day one has been excellent.I have lived in the High Desert since 1994 and have tried my share of nail salons and this place is the best thus far! I have tried a few of the nail techs and although they are all good, Rosie is my go to girl. She does an amazing job every time. Tha staff is very professional and friendly, they acknowledge you by name and are very accommodating. Tom gives the best pedicures in the High Desert he is second to none. I recommend all of my friends and anyone who enquires about my nails. Great job! My forever nail salon. read more

The staff is very professional​. Great atmosphere. Coffee,tea, water, your pleasure to relax. Elizabeth dose a great Mani/ pedicure. She's​ fun to chat with while getting your nails done. read more

I usually go here to get my nails and eyebrows done. I made an appointment at 3:30 because I had an meeting afterwards at 5. I ended up waiting an hour before they even started on my nails. I told them there's no time for nails, they insisted on doing my eyebrows so they did them and THEY WERE UNEAVEN!!!!! And didn't even give me a discount !!!! read more

Cleanest place I've ever been to! & I've been to a lot of places! The receptionist is friendly & the girl who did my pedicure did a great job. I will definitely be returning! read more

Love this place! Weekends are busy so it's best you have an appointment. Kathy did my pink and white fill and she was perfect! She asked to make sure I liked what she was doing and came up with the cute design for my thumbs. The place is very clean and well-run. All the technicians are nice even the front desk lady was great. This place is about a half hour drive from where I live but it's definitely worth going to. I'll never go back to the place across the street from my house again! read more

Love Star Nails!! The most hygenic and clean place I have ever been to-love how they use liners on their pedicure tubs and insist on each client having their own individual file and tools which they provide. Great acrylics and gel...Heidi and Nini Rock!!! read more

A True GEM! No other nail salon compares up here in the High Desert. My technician was Michelle and she was great. I had quality time with my Mom and we both got the best service. I'm going back next week to get a manicure. read more

I went to Star Nails for my very first set of acrylic nails, referred by a friend of my daughter. First off, I could not communicate with the gal who did my nails as she did not speak any English, Spanish only. Although, she had great conversations with others in the shop, in Spanish of course. Ok, so she began by shaving my cuticles, and shaved one of my fingers so close that I began to bleed. Now, I don't know about you others but I don't expect to go to a nail salon to be injured. I went ahead and let her finish anyway, call me a glutton. I left the shop that day with a lot of pain in my fingers as well. So, when it came time for a fill, I went elsewhere. They could not even fill them. They had to take them off and put on a whole new set. This was 2 weeks after having my nails done at Star. Don't think I will be coming back. read more

Literally THE WORST nail salon I have ever been do. I made a yelp just so I could write a review and warn people about this terrible place. I've been getting my nails done for 8+ years and I have never had such a bad experience. The receptionist was very friendly but LILY did my full set and the entire time she was bossing me around, mad because I didn't have my hands placed exactly how she wanted them. She kept hitting and swatting my hands away if my fingers were in the way of her painting or shaping the acrylic. While I was getting up to go to the 'drying station' I bumped my thumb nail on the desk. When I showed her she rolled her eyes and grabbed her head letting out a very loud sigh and yelled at me that I would have to wait. Not only was she extremely rude and unprofessional, my nails turned out hideous and uneven. I am so disappointed it's ridiculous. I work in customer service and am very sensitive when it comes to complaining; but this had to be said. read more

Horrible customer service! I ended up walking out with wet feet! First, I Walked in for a pedicure, said the wait would be a "few minutes" ....so I took a seat. After 10 mins, I asked how much longer...the receptionist said "about 10-15 more mins." After 15 min I was told to pick a color...I was seated a few mins later in cold stale water. Was told someone will be right with you. I then watched other customers be seated on both sides of me and get started on right away. I asked the lady, who acted like the manager, "who is going to help me?"Her response...."I don't know, we don't have anybody to help you right now". "what??? Why am I sitting here then" her response..."oh I don't know" ......I got up and walked out.... This is the most ridiculous place I've ever been. If you can't take a walk-in just say it, I'll got to my usual place. Horrible waste of my time! I do not recommend. read more