Relatively clean 80% machines work very busy on Sunday change machine worked, parking limited…read more Connivance store next door gives you a place to get a drink or snack

This has to be the worst laundry mat I have ever been in. The employee cannot speak English & you…read morehave to buy a card from them to work the machines & very expensive $8:50 to wash 1 load & $4.00 to dry. also you put their card in to turn dryer on we had to do it about 6 times to get the 45 minutes. Will never come back here again. If I could give it a 0 star I would.

I was searching online for a fluff and fold laundry service for a short term rental…read moreproperty that I help my daughter manage, ideally one that did pick up and delivery. When I went on The Laundry Spot's website I saw that they offered this service so figured I'd give them a try. I had a few questions so I called the number listed on the home page of the website, and the woman who answered referred me to another number for the pick up and delivery service which turned out is also listed if you click on the "delivery" link. I got an answering service and left my contact info and within minutes, James the owner called back and answered my questions and walked me through the process of setting up an account so that I could do the online scheduling myself. There were 3 convenient windows of times to select from for both pick up and delivery so I scheduled pick up between 8am-11am on Tuesday and delivery during that same timeframe the next day. I got a text a minute or so prior to them arriving both times and they were both within the scheduled timeframes. Since the home was unoccupied those days, I was able to text them the temporary door code I set up remotely and allow them to pick up and drop off inside in the entry way. The laundry consisted of two full sets of bedding, several towels dish towels, etc. All came back perfectly clean and nicely folded. Online I was able to select the type of soap (or even provide my own if desired), optional softeners, and add any specific instructions such as cold water, gentle cycle etc. I am so thrilled to have found this service! Since I'm a big fan of USEFUL technology, I'm very happy that I can do all of the scheduling from my smart phone, including paying the invoice. I was initially apprehensive about providing my credit card info and wanted to be sure the info was encrypted and secure. The owner, James, patiently explained to me that he's partnered with a few different technology platforms in order to make it possible to do all of this online, so it's all very secure and tested. One thing to note: because of the way the various platforms are linked, you see different URLs when you schedule versus looking at your account versus payment, but after it's set up it's a piece of cake. And best of all, the laundry comes back beautifully clean and nicely folded without me having to do a thing (I have back problems) so this is a wonderful solution for me. And the pricing is incredibly reasonable. I highly recommend trying this laundry service and supporting a great local Austin business!

I do not like reporting this, but the new turnover of ownership is stealing. The service new…read moredigital card system used is charging 50 cents for 9 mins and the actual card reader says 25 cents for 10 mins. this has been going on for several weeks without correction. I have been going here for 3yrs sad to say with the change. I see it's only about money not about service & integrity. Thanks for the transparency. I will not be back.

relaxing place to do your clothes, blankets and anything that needs washing. Very clean and…read morespacious, lots of machines, all sizes. A pleasant attendant is there to help you and also there is a deop off service. Best Landramat Ive been to in years!

1. The welcome package does not include hangers, therefore I sent my own hangers because the dry…read morecleaning bag required use of hangers. They did not return my expensive wood hangers and refuse to reimburse to purchase new hangers. 2. Difficult to get in contact with customer service promptly. 3. Incorrectly charged me for dry cleaning. 4. One shirt arrived with a mark it didn't leave my house with.

we gave them a try despite the bad reviews, and they lost a star button looking thing off an…read moreimportant baptism outfit and tried saying no button belonged there but thankfully I had a picture of it before I dropped it off so then they called management, finally found it and didn't offer refund or anything and I had to tell them can y'all at least fix it and then they said ok drop it off to our alterations. Never going back there. Mind you all the stains didn't even come out and it was pricey for a small baby outfit.

Got some shorts cleaned and pressed and dropped off some Ropers for a heel cap replacement. The…read morethree shirts were over $14 and the boots were $30. The boot work was outstanding and I was pleased. The shirts are ok and I feel a bit pricey. The staff are friendly but not overly so. Kind of neutral. I would look elsewhere but they seem to be the only game in town.

Can't do it anymore. I have tried to remain faithful to the small town Steel Drums, but at some…read morepoint ... It's just time to move on. These Laundromats are so poorly maintained. I have lost so much $ here. The young ladies working there with their headphones on, acting annoyed if you have to ask them a question. There is no way to present your business as customer focused...when your customers are constantly having to move their laundry from dryer to dryer in search of one that works. The washers do not put out enough water to clean your clothes. I don't have enough nostalgia left to spend $ at this place. Bye.

PLEASE do not go here. machines are loud & DO NOT clean/dry well at all, are expensive af for the…read moreNO work that they do, floors are unacceptably dirty with loose trash & socks lying around. please take your laundry somewhere else even if it means going a bit further out of the way I PROMISE YOU you will be saving so much more in time, energy and machine money

This place is a gem! & GLORIA!!! Thank you so much for being such a bubbly, happy, woman. Very…read morehelpful. I'd never been to a laundry place before & was confused by everything. I had 4, 4 load washing machines ready when I walked in and by the time they were done I had 4 dryers ready! I spent $50 and used 5 huge washers and 5 dryers total. So much clothes.... 2 hours of folding. Smells very good inside, they open doors and spray air freshener when people bring in stinky stuff. The floors were swept every 20 mins by another staff member. Trash cans available at the ends of every row Will be coming back & no need to search for any other place. Even when my washing machine is repaired I still want to come here anyways! They offer load & leave services and much more! I'm so shocked by how great my experience was and I'm disappointed this place doesn't have better reviews. The 1 star reviews I've read must be old or different employees because I disagree with them all.

Came in to do a load of laundry. Lots of washers and dryers. The person working was very sweet and…read morehelpful! The washers take coins or you can pay with cash or card up front. $3.50 for the top loader, $4.75 for double front loader, and $5.75 for triple front loader. Overall, very clean and efficient.

Ian's is one of the few dry cleaners in town that does leather cleaning! I had two jackets that I…read morewanted cleaned, and Ian's was SO reliable and communicative during the entire process. It is a bit expensive to do leather jacket cleaning, but for the experience and process, I would say it was totally worth it. They texted me to let me know when they would arrive to pick up and to drop off. They gave me a clear time approximation and even beat it (they estimated 6-8 weeks but I believe it only took about 2-3?). My jackets came back wrapped really nicely, and the delivery driver took proper care to deliver at my door. In fact, I wasn't home and she asked how I would like my jackets to be dropped off. The thoughtfulness and consideration Ian's provides can't be beat. I also appreciate that they have an app so you can easily plan your pick-ups and drop-offs. If I have any articles of clothing that will need dry cleaning in the future, Ian's will be top of mind.

Ian's still delivers - literally Mobile dry cleaners and…read morelaundry They pick up your clothes from your home or office and deliver it back to you in three days They do a great job on both pro cleaning and laundry services... Reasonable prices great quality... Fantastic provider. Check them out you'll be glad you did

After messing up a Simone dry cleaning they still insisted on charging me. They will never make…read moreanother dollar off me since they don't value me as a customer and don't care if I ever use them again. Not a good business model considering they are the most expensive dry cleaning service in atx.

This is my first time using their dry cleaner services and I was pleasantly satisfied with their…read morefast, efficient and easy same day service process.