I wrote a bad review online about Victory Cleaners in San Marcos, within 2 days Mari contacted us…read moreto come back & they would fix the issue. They had to order me a new pair of pants I sent then all the information on where to purchase. The pants came in & they are hemming them now with the original hems. Would like to apologize them for the bad review. I would give them a 5-star review. Thank You very much Robert Byars

I brought my daughter's Quince dress here for loops, buttons, and a press, but the experience was a…read moretotal nightmare. After receiving no notification for pickup, I called the Friday before her Saturday photoshoot only to find they had shuttered the shop for the weekend because the owner went out of town. I was forced to reschedule the entire production--photographer, hair, and makeup--all because they couldn't be bothered to communicate. When I finally picked up the dress on Monday, they charged me $175 for a handful of buttons only to inform me they didn't even have the machine to press it. They even had the nerve to gripe about the glitter the dress left behind. If the fabric or the timing was an issue, they should have refused the service so I could have gladly taken my business elsewhere. While the girl who did the alterations was super nice and did a great job, the rest of the staff was extremely rude. The woman at the counter was particularly classless, refusing to acknowledge or even look at my daughter and me. She actually kicked the dress with her foot to get around us rather than acting like a professional. Regardless of whatever personal biases they have, we were paying customers who deserved basic respect. There are much better places in town that actually value their clients. Do yourself a favor and go to Royal Cleaners downtown; they are sweet, family-owned, and actually professional.

Most likely the worst customer service in the entire city. RUDE, confrontational and just plain…read morehorrible interactions. Tried to give the benefit of the doubt but after several encounters this place gets 0 stars.

Closed without notice. I needed to pick up clothes that had been dropped off several days before…read morefor an out of town conference. I'm screwed!

I'd like to leave a shout out to Shafia and Liz for their amazing work and customer service! I had…read morewhat felt like an impossible amount of laundry to get done and decided to use their laundry by the pound service. They had it done and so perfectly folded by the next day. What seemed overwhelming to me, was handled by them with enthusiasm and care....thank you ladies

Very clean place with new washers and dryers. Drop off service was very fairly price and they did…read morean excellent job.

Sylvia has been altering all of my clothes for over 15 years. She does an amazing job for a…read morereasonable cost. Sylvia is also one of the kindest people I know.

Great job on my jeans…read more I purchased a pair of jeans online and of course they were not as advertised. Came to yelp for a recommendation and found Sylvia's. My jeans look fantastic, she did a great job. Very professional and nice. Turn around was fast. I will be back with other alterations. I highly recommend Sylvia's alterations.

We chose this seamstress because of all the raving reviews. Unfortunately my husband's groomsmen…read moresuit came back terribly that not even dry cleaning could fix the creasing on the arms. Inspecting the job further, I noticed the inside was not cut properly which was causing all this creasing. So disappointing as I thought we had finally found our local seamstress, but the price alone to alter this suit was insane!!! insane for the hacked job.

This was a roller coaster ride! I guess I initially came in at a bad time. The ladies inside only…read morespoke Spanish. And it was pretty confusing on what was going on and if we were on the same page. Even with using Google translate. It was a lot of back and forth. All I wanted was for both sleeves to be adjusted. I told them the sleeves were tight. Gave them extra fabric. A yard of it to be safe. They cut the entire sleeve so I figured we were on the same page And they called telling me to come in again. I was hoping for the jacket to be done. It wasn't touched. They did measurements again. And sent me away. Which was frustrating because we did measurements already. And I was running out of time. It's also inconvenient because I don't live very close. So to have to make that drive for a two minute measurement redo. When I already did it day one was also frustrating. I came in on the last possible day for the jacket and the entirety of the sleeve was not done. They did some adjustments but not all. I told them it's still tight and I needed this jacket by today. They said they could get it done by end of day. Luckily they came through and the price wasn't bad at all! Only $25 for both sleeves. Believe me I am grateful. But I wish they didn't procrastinate the jacket. The fact it sat there for an entire week untouched when they said I'd get it sooner than my last possible date to get it wasn't good to see. It would be nice if they gave clearer communication on certain things. Like a timeline and price. I had no idea what I would be paying until it was time to pay. And that I was told I'd get it sooner than the 15. But it wasn't ready until the 15 and gave us little room for error.

IF I COULD I WOULD GIVE IT ZERO STARS! They are so unprofessional!!!! They told my daughter a…read morecertain time and they couldn't even honor it. She had to go 2 times!!! to get her clothing for it not to even fit ! & her pictures are today ! $70 for it to not even be right, please people don't waste your time on this business!!! I had the same issue with my youngest daughter halloween costume!

DO NOT COME HERE. I had my wedding dress and my husband's jacket altered here. My wedding dress had…read morevery simple alterations, nothing complex. I came in 2 weeks later to measure for the bustle, and they had not done a thing. What was supposed to take a month, took almost 3. My husband's jacket was even worse. He had it taken in, hemmed and was supposed to have a button reattached. They told us no problem, it'll be done in a week. I kept calling them a week later, and they pushed me out. "It's almost done, there's just one little thing we noticed." They would tell me every time. A 1 week job took them over a month, with absolutely no communication. When I did finally get his jacket, they hadn't even reattached the button. I cannot stress how disappointed I am, you deserve much better

Arrived at 12:08, coming from 55 miles away, just as owner was leaving after putting out a closed…read morefor lunch sign. So we went for lunch also, we came back at 1:12. Gate was still closed and 2 other customers were waiting. Finally owner returned at 1:56. One customer had left already at 1:45. My husband commented about the 2 hour lunch and the response from the manager was " I wasn't gone 2 hours!" We got what we needed and left and won't be returning.

Very professional and know their materials... salesman bs. Matches roofing panels I used on my own…read morehouse 27 years ago. Good to work with a business that has maintained high quality roofing. I am an architect and very particular.

I had a very nice experience there recently. I am new to sewing and the woman in the shop was very…read morehelpful with providing me with advice on what the basic items I needed were. They have a limited fabric selection but there are some gems in there. They also have a nice collection of kitschy Texas themed fabric that I was a fan of. I believe they provide classes.

This fabric store has absolutely beautiful fabric especially for quilting. Dee, the owner, is very…read morevery knowledgeable and helpful. I have bought here for several years and am always happy with the purchases.