Most likely the worst customer service in the entire city. RUDE, confrontational and just plain…read morehorrible interactions. Tried to give the benefit of the doubt but after several encounters this place gets 0 stars.

Closed without notice. I needed to pick up clothes that had been dropped off several days before…read morefor an out of town conference. I'm screwed!

The Hopkins location is terrible. Several machines are out of service, the dryers are all against…read morethe back wall leaving no space for people to navigate around the folding tables, and the soda machine is only there to mock people.

Can't do it anymore. I have tried to remain faithful to the small town Steel Drums, but at some…read morepoint ... It's just time to move on. These Laundromats are so poorly maintained. I have lost so much $ here. The young ladies working there with their headphones on, acting annoyed if you have to ask them a question. There is no way to present your business as customer focused...when your customers are constantly having to move their laundry from dryer to dryer in search of one that works. The washers do not put out enough water to clean your clothes. I don't have enough nostalgia left to spend $ at this place. Bye.

First the people that work there are VERY rude. Second the place was dirty and smelled like urine…read moreand feces. Lastly they charge my credit card 20$ and I only spent $3.75. it's been over a week and they still haven't gotten it back to my credit card so whatever you do do not go to this place they rob you!!

The place is completely filthy, smells like urine, the floors don't look like they've ever been…read morecleaned, about half of the machines don't work, the card machines claim they'll take a $20 pre-authorized charge and then return whatever you don't use to your account but they don't return the money, and the staff is rude and completely unhelpful. The one staff member that I could find on property to help with a machine that took my money and wouldn't run my laundry told me repeatedly to talk to an empty desk for help instead of her and then shrugged me off.

I have used this place so many time and had a great experience. Today it wasn't!! I washed my…read morebedding in the washer. When I took out my bedding there was someone USED PAD in the washer with my clothes. I don't use pads. This wasn't mine at all. When I asked if I can rewash my clothes they said nope you have to pay to rewash it. This isn't okay at all and soo gross. Now I have to rewash my bedding AGAIN and REPAY AGAIN! Time and money I don't have to be doing this! Don't recommend coming here no more.

Great laundromat! Washer and dryer broke down and this place was a godsend. The wash was between…read more$2.50-4 per load and the dryers were $.25 for 8 minutes. Clean, quiet, and free wifi! This place also offers wash and fold services. It was nice to wash the car while waiting for a load to finish. Only problem was parking.

they're legit. friendly folks, very timely, and took amazing care of my suit. They were very well…read morepriced, and I wouldn't recommend any other dry cleaning service in San Marcos.

Great Service! Reasonable prices, my order was completed early, and they texted me to let me know!read more

I wrote a bad review online about Victory Cleaners in San Marcos, within 2 days Mari contacted us…read moreto come back & they would fix the issue. They had to order me a new pair of pants I sent then all the information on where to purchase. The pants came in & they are hemming them now with the original hems. Would like to apologize them for the bad review. I would give them a 5-star review. Thank You very much Robert Byars

I brought my daughter's Quince dress here for loops, buttons, and a press, but the experience was a…read moretotal nightmare. After receiving no notification for pickup, I called the Friday before her Saturday photoshoot only to find they had shuttered the shop for the weekend because the owner went out of town. I was forced to reschedule the entire production--photographer, hair, and makeup--all because they couldn't be bothered to communicate. When I finally picked up the dress on Monday, they charged me $175 for a handful of buttons only to inform me they didn't even have the machine to press it. They even had the nerve to gripe about the glitter the dress left behind. If the fabric or the timing was an issue, they should have refused the service so I could have gladly taken my business elsewhere. While the girl who did the alterations was super nice and did a great job, the rest of the staff was extremely rude. The woman at the counter was particularly classless, refusing to acknowledge or even look at my daughter and me. She actually kicked the dress with her foot to get around us rather than acting like a professional. Regardless of whatever personal biases they have, we were paying customers who deserved basic respect. There are much better places in town that actually value their clients. Do yourself a favor and go to Royal Cleaners downtown; they are sweet, family-owned, and actually professional.

The new Owner is at the location Daily and was very helpful cant beat the price in town.read more

This one of the worst Landry mat in San Marcos Texas. A few weeks the dryers 1 and 2 took .75…read morecents piece did it work. So come today cause kitchen is been remodeled, and washer # 87 took my $4 dollars dryer # 5 took .75 cents again, I got a phone number to call a guy Paul called got the 2 hours I was there never answered his phone. 513-848-2300, what away to take money for no service provided. Don't come here if you don't want to loose your money.

Super friendly staff and extremely accommodating with same day pick ups. My laundry turned out…read moreamazing and was incredibly stress free with their help.

Clean. I went on a Saturday morning and there were plenty of open machines. I have not had to use a…read morelaundromat in years. Technology has advanced since the days of needing quarters. It took me a minute to get the hang of it and understand the cost. Nice to have an app to easily pay for washers and dryers.

The owner was very kind and generous! He helped me figure out which washer and dryer to use and how…read moremuch it cost and even had the XL tide pods for sale for $1. Washer only took 26 minutes for a big load. Was very pleased with this business and will be back in the future if I ever need to wash clothes again! :)

From the owner: The Laundry Room, providing commercial laundry & linen services to our medical and hospitality…read moreclients, specializes in bringing the most cost effective solutions to your linen needs since 1981. We are a commercial laundry service based in Austin, Texas. We help various industries, including the hospitality, fitness, and healthcare industries with their laundry service needs. As a wash and fold laundry service, you can expect everything to be clean, neat, and in order when your linens arrive at your door. We've been serving our community since 1981 with freshly pressed linens and textile and supply sales. We offer flexible scheduling, pickup and delivery services, and convenient monthly billing so you don't have to worry about a thing. We make commercial laundry service easy.