First the people that work there are VERY rude. Second the place was dirty and smelled like urine…read moreand feces. Lastly they charge my credit card 20$ and I only spent $3.75. it's been over a week and they still haven't gotten it back to my credit card so whatever you do do not go to this place they rob you!!

The place is completely filthy, smells like urine, the floors don't look like they've ever been…read morecleaned, about half of the machines don't work, the card machines claim they'll take a $20 pre-authorized charge and then return whatever you don't use to your account but they don't return the money, and the staff is rude and completely unhelpful. The one staff member that I could find on property to help with a machine that took my money and wouldn't run my laundry told me repeatedly to talk to an empty desk for help instead of her and then shrugged me off.

The Hopkins location is terrible. Several machines are out of service, the dryers are all against…read morethe back wall leaving no space for people to navigate around the folding tables, and the soda machine is only there to mock people.

Can't do it anymore. I have tried to remain faithful to the small town Steel Drums, but at some…read morepoint ... It's just time to move on. These Laundromats are so poorly maintained. I have lost so much $ here. The young ladies working there with their headphones on, acting annoyed if you have to ask them a question. There is no way to present your business as customer focused...when your customers are constantly having to move their laundry from dryer to dryer in search of one that works. The washers do not put out enough water to clean your clothes. I don't have enough nostalgia left to spend $ at this place. Bye.

I'd like to leave a shout out to Shafia and Liz for their amazing work and customer service! I had…read morewhat felt like an impossible amount of laundry to get done and decided to use their laundry by the pound service. They had it done and so perfectly folded by the next day. What seemed overwhelming to me, was handled by them with enthusiasm and care....thank you ladies

Very clean place with new washers and dryers. Drop off service was very fairly price and they did…read morean excellent job.

I have used this place so many time and had a great experience. Today it wasn't!! I washed my…read morebedding in the washer. When I took out my bedding there was someone USED PAD in the washer with my clothes. I don't use pads. This wasn't mine at all. When I asked if I can rewash my clothes they said nope you have to pay to rewash it. This isn't okay at all and soo gross. Now I have to rewash my bedding AGAIN and REPAY AGAIN! Time and money I don't have to be doing this! Don't recommend coming here no more.

Great laundromat! Washer and dryer broke down and this place was a godsend. The wash was between…read more$2.50-4 per load and the dryers were $.25 for 8 minutes. Clean, quiet, and free wifi! This place also offers wash and fold services. It was nice to wash the car while waiting for a load to finish. Only problem was parking.

Relatively clean 80% machines work very busy on Sunday change machine worked, parking limited…read more Connivance store next door gives you a place to get a drink or snack

This has to be the worst laundry mat I have ever been in. The employee cannot speak English & you…read morehave to buy a card from them to work the machines & very expensive $8:50 to wash 1 load & $4.00 to dry. also you put their card in to turn dryer on we had to do it about 6 times to get the 45 minutes. Will never come back here again. If I could give it a 0 star I would.

This place had great customer service and quick turnaround (less than24 hours for wash and fold)read more

We decided to stay longer in San Antonio for our little Christmas getaway, but we didn't have any…read moreclothes left. I called them in the early afternoon, brought my clothes in and they had it for me that evening delivered to my hotel! They were amazing. They did a great job. My clothes was clean and folded neatly. They were so sweet when I went in there and totally understood the bind I was in and helped me out. I would 100% use them if I was local every time!

Super friendly staff and extremely accommodating with same day pick ups. My laundry turned out…read moreamazing and was incredibly stress free with their help.

Clean. I went on a Saturday morning and there were plenty of open machines. I have not had to use a…read morelaundromat in years. Technology has advanced since the days of needing quarters. It took me a minute to get the hang of it and understand the cost. Nice to have an app to easily pay for washers and dryers.

wonderful experience. Clean facility and David could not have been more helpful. Thank you again.read more

Our washer broke right after the holidays and left me needing to a ton of laundry before repairing…read moreours. Ext Kleen was Clean- quick what more does a person need. Great guy working there as well. He was friendly and attentive.

relaxing place to do your clothes, blankets and anything that needs washing. Very clean and…read morespacious, lots of machines, all sizes. A pleasant attendant is there to help you and also there is a deop off service. Best Landramat Ive been to in years!

I had to use their service on a weekly basis, the first time I did they delivered my shirts all…read moreWRINKLED and packed inside a plastic bag. I called and NOBODY returned my call, everything had to be done via email. They came back the next day and had them fix their mistake by redoing my shirts and asking them to deliver using HANGERS to avoid wrinkles. I placed 2 orders and it seemed that everything was fine until yesterday when they did it again, my shirts were delivered WRINKLED and packed inside a bag. I called their customer service number twice yesterday and once today and nobody has called me back, HORRIBLE CUSTOMER SERVICE if I had a different choice while I'm in Austin I would definitely use that and not this company.

Great facility with friendly staff and fast washers! Super clean area with snacks available and a…read moreeasy work space if you need to do it on the go

Clean quick, come with cash, no ATMs on premises. They do have ac though!!! Plenty of laundry…read morecarts and folding tables