I was searching online for a fluff and fold laundry service for a short term rental…read moreproperty that I help my daughter manage, ideally one that did pick up and delivery. When I went on The Laundry Spot's website I saw that they offered this service so figured I'd give them a try. I had a few questions so I called the number listed on the home page of the website, and the woman who answered referred me to another number for the pick up and delivery service which turned out is also listed if you click on the "delivery" link. I got an answering service and left my contact info and within minutes, James the owner called back and answered my questions and walked me through the process of setting up an account so that I could do the online scheduling myself. There were 3 convenient windows of times to select from for both pick up and delivery so I scheduled pick up between 8am-11am on Tuesday and delivery during that same timeframe the next day. I got a text a minute or so prior to them arriving both times and they were both within the scheduled timeframes. Since the home was unoccupied those days, I was able to text them the temporary door code I set up remotely and allow them to pick up and drop off inside in the entry way. The laundry consisted of two full sets of bedding, several towels dish towels, etc. All came back perfectly clean and nicely folded. Online I was able to select the type of soap (or even provide my own if desired), optional softeners, and add any specific instructions such as cold water, gentle cycle etc. I am so thrilled to have found this service! Since I'm a big fan of USEFUL technology, I'm very happy that I can do all of the scheduling from my smart phone, including paying the invoice. I was initially apprehensive about providing my credit card info and wanted to be sure the info was encrypted and secure. The owner, James, patiently explained to me that he's partnered with a few different technology platforms in order to make it possible to do all of this online, so it's all very secure and tested. One thing to note: because of the way the various platforms are linked, you see different URLs when you schedule versus looking at your account versus payment, but after it's set up it's a piece of cake. And best of all, the laundry comes back beautifully clean and nicely folded without me having to do a thing (I have back problems) so this is a wonderful solution for me. And the pricing is incredibly reasonable. I highly recommend trying this laundry service and supporting a great local Austin business!

I do not like reporting this, but the new turnover of ownership is stealing. The service new…read moredigital card system used is charging 50 cents for 9 mins and the actual card reader says 25 cents for 10 mins. this has been going on for several weeks without correction. I have been going here for 3yrs sad to say with the change. I see it's only about money not about service & integrity. Thanks for the transparency. I will not be back.

Can't do it anymore. I have tried to remain faithful to the small town Steel Drums, but at some…read morepoint ... It's just time to move on. These Laundromats are so poorly maintained. I have lost so much $ here. The young ladies working there with their headphones on, acting annoyed if you have to ask them a question. There is no way to present your business as customer focused...when your customers are constantly having to move their laundry from dryer to dryer in search of one that works. The washers do not put out enough water to clean your clothes. I don't have enough nostalgia left to spend $ at this place. Bye.

PLEASE do not go here. machines are loud & DO NOT clean/dry well at all, are expensive af for the…read moreNO work that they do, floors are unacceptably dirty with loose trash & socks lying around. please take your laundry somewhere else even if it means going a bit further out of the way I PROMISE YOU you will be saving so much more in time, energy and machine money

we gave them a try despite the bad reviews, and they lost a star button looking thing off an…read moreimportant baptism outfit and tried saying no button belonged there but thankfully I had a picture of it before I dropped it off so then they called management, finally found it and didn't offer refund or anything and I had to tell them can y'all at least fix it and then they said ok drop it off to our alterations. Never going back there. Mind you all the stains didn't even come out and it was pricey for a small baby outfit.

Got some shorts cleaned and pressed and dropped off some Ropers for a heel cap replacement. The…read morethree shirts were over $14 and the boots were $30. The boot work was outstanding and I was pleased. The shirts are ok and I feel a bit pricey. The staff are friendly but not overly so. Kind of neutral. I would look elsewhere but they seem to be the only game in town.

relaxing place to do your clothes, blankets and anything that needs washing. Very clean and…read morespacious, lots of machines, all sizes. A pleasant attendant is there to help you and also there is a deop off service. Best Landramat Ive been to in years!

1. The welcome package does not include hangers, therefore I sent my own hangers because the dry…read morecleaning bag required use of hangers. They did not return my expensive wood hangers and refuse to reimburse to purchase new hangers. 2. Difficult to get in contact with customer service promptly. 3. Incorrectly charged me for dry cleaning. 4. One shirt arrived with a mark it didn't leave my house with.

This place is a gem! & GLORIA!!! Thank you so much for being such a bubbly, happy, woman. Very…read morehelpful. I'd never been to a laundry place before & was confused by everything. I had 4, 4 load washing machines ready when I walked in and by the time they were done I had 4 dryers ready! I spent $50 and used 5 huge washers and 5 dryers total. So much clothes.... 2 hours of folding. Smells very good inside, they open doors and spray air freshener when people bring in stinky stuff. The floors were swept every 20 mins by another staff member. Trash cans available at the ends of every row Will be coming back & no need to search for any other place. Even when my washing machine is repaired I still want to come here anyways! They offer load & leave services and much more! I'm so shocked by how great my experience was and I'm disappointed this place doesn't have better reviews. The 1 star reviews I've read must be old or different employees because I disagree with them all.

Came in to do a load of laundry. Lots of washers and dryers. The person working was very sweet and…read morehelpful! The washers take coins or you can pay with cash or card up front. $3.50 for the top loader, $4.75 for double front loader, and $5.75 for triple front loader. Overall, very clean and efficient.

Great experience today. Bright, new, and clean. Many washing machines in large and regular size…read more Many dryers. Staff was very helpful.

The place was dirty, and the attendant doesn't speak English, they need more tables to fold…read morelaundry, and overall it was not a good experience. I probably won't go back.

Residents of Kyle, DO NOT USE THIS DRY CLEANER. I have used them for a long time and they've been…read moreokay in the past (occasionally ruining a shirt because of too much bleach so I just stopped asking for bleach on shirts). However, I pre-paid for some clothes to be cleaned expecting to pick them up when they were ready. I could not find the claim check but I had the credit card receipt of the same date paying for the clothes. The attendant told me I could not pick up my clothes because I didn't have the claim check. I was angry but agreed to go home and locate the claim check. Who does this when you have a paid receipt?????? I found the claim check. Went back to the cleaners. I was told the clothes I dropped off now had a "different number" attached and that I never paid for it. I was livid. I essentially paid for the same 7 items twice because I was forced to pay for it again or the attendant there wouldn't give me my clothes. I have spent hundreds of dollars in the past few years at this dry cleaner but NEVER AGAIN! They don't deserve my business and they don't deserve yours.

I have been a customer of Star Cleaners for years. They are great! We get many items washed and…read morepressed there every week and occasionally dry cleaned. We have never had any problems and the service is wonderful.

Super friendly staff and extremely accommodating with same day pick ups. My laundry turned out…read moreamazing and was incredibly stress free with their help.

Clean. I went on a Saturday morning and there were plenty of open machines. I have not had to use a…read morelaundromat in years. Technology has advanced since the days of needing quarters. It took me a minute to get the hang of it and understand the cost. Nice to have an app to easily pay for washers and dryers.

Well, look at me doing laundry on a regular basis/not waiting til I've run out of socks and…read moreundies!! Still loving LaundroLab. It seems the cat is out of the bag/this "hidden" gem is no longer hidden...when I started coming here several months ago, they had a promotion of 50% off Thursday mornings 7am-12p. It reduced to 25% off on Thursday mornings the last two times I was here, and now, today 4/23/26, the promotion is no longer. I'm glad this locally owned biz is doing well! The machines, the clean space and the ample folding stations sell themselves...you couldn't convince me that there is a better laundromat in Austin!

Great place if your washer/dryer is on the fritz…read more It's a laundromat so it's not going to be exciting, but it's: Reasonably priced, has good equipment, no bad vibes, feels safe, places for kids if you have them with you, cash and card options, and free WiFi. Just don't come hungry, because the vending machines are way way WAY overpriced. Like predatory levels of overpriced on some items, several dollars for a tiny bag of chips that would cost $0.50-$1.50 at a grocery store or convenience store is sold for up to $5.00 sometimes. Not sure if this if the owner's doing or if they are renting that space to a vending vendor, but it's really off-putting in a world filled with shrinflation and ever-present corporate corruption.